AutoZone

  www.autozone.com
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AutoZone Reviews

Updated Jul 28, 2014
All Employees Current Employees Only

2.7 603 reviews

53% Approve of the CEO

AutoZone Chairman, President, and CEO Bill Rhodes III

Bill Rhodes III

(361 ratings)

42% of employees recommend this company to a friend

Review Highlights

Pros
  • You get a 20% discount on everything except special order parts (in 31 reviews)

  • Work schedule is pretty decent and the best benefit is the employee discount card (in 26 reviews)


Cons
  • long hours no appreciation no backing from upper management un real expectations for one person to fulfill (in 58 reviews)

  • part time assets as to avoid the new Health Care laws as best as they could (in 39 reviews)

More Highlights
123 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Great store but experience will depend on management

    Customer Service Representative (Former Employee) Austin, TX

    ProsAlways hiring, rapid growth, opportunity for promotion if willing to work hard

    ConsWorking on customers cars for free, customer expectations thinking you are an automotive repair shop

    Advice to Senior ManagementMake sure your employees feel appreciated and know how their work is helping customers

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Bad corporate, good local

    Sales Associate/Delivery Driver (Current Employee) Indianapolis, IN

    ProsI've had some seriously great co-workers and immediate superiors while working at AutoZone. My coworkers, store manager, and district manager are all fantastic people; the work environment is relaxed, there's very little obsession over trivial rules, it's just a good place to work. Customers typically respect you more than is typical for retail, and you get the chance to help people figure out what's wrong with their cars if you're able and willing to do that.

    ConsCorporate are some of the most disrespectful, exploitative bastards I've ever encountered. They think you, the store worker, are as smart as a five year old and even more gullible. Fortunately, you interact very little with them. Pay is not great, but it's above minimum.

    Advice to Senior ManagementVisit some stores once in a while, maybe then you'll stop seeing us as trained apes.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Good company with great leadership at the top.

    Anonymous Employee (Current Employee)

    ProsGreat culture and people. They have excellent training with lots of support. If you follow the plan set forth, you will succeed. In the stores, you are encouraged to go the extra mile, to make a difference in a customer's day.

    ConsPay for incoming employees is not that great which contributes to a lot of turnover. If you stay with your job at AutoZone, you will be rewarded with promotion, but over a long period of time.

    Advice to Senior ManagementThe plan you promote from the top is often carried out at the bottom, but executed differently than you think it is. Integrity is not fulfilled like you think it is. To make the numbers, this business is very cut-throat.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    enriching

    Commercial Sales Manager (Current Employee)

    Prosavailability, training, culture, team building

    Conslong hrs, compensation, no overtime

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Not a bad place to get retail experience!

    Parts Sales Manager (Former Employee) Cumming, GA

    ProsThe experience I got working for autozone I still use today.

    ConsThe sales goals are a little outrages for some of the products they expect you to push on customers.

    Advice to Senior ManagementDon't dock peoples' hours when the near over time.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    A fair place to work.

    Anonymous Employee (Current Employee)

    ProsFour 10 hour days making up 40 hours and still leaving you three days off.
    Most supervisors easy to approach.
    Increases every 6 months pending a performance review until you've reached the cap out limit.

    ConsCertain parts of the year yield more mandatory overtime than others.
    It gets rather cold in the winter, so bundle up.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

     

    Good

    Anonymous Employee (Former Employee)

    ProsGood Environment nice people flexible

    ConsCity is not very good

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Location/ co workers will dictate experience at work. Short or long term

    Customer Satisfaction/Commercial Driver (Current Employee) Clinton, MA

    Pros20% on all parts except oil and special orders.
    Good honest co workers if you land at a good store. Not everybody is a Mr nice guy.
    I believe performance at work will dictate your raises/promotions.
    Extra 15 min to punch in if your running late so you don't get noted for being late really helps out.
    In line to become next part sales manager (PSM) strongly believe due to work ethic/attitude/automotive experience.

    ConsWork load varies store to store. Either really busy and demanding, or boring and slow at times resulting in keeping yourself busy/ being instructed to a task.
    No vacation time for part-time workers.
    Hands on training for new hires could be better.
    Customers are customers. There's those that you enjoy serving giving good advice. Then there's those you just want to give them their parts and let them go about their day.
    A up sell is a up sell no sugar coating it. But when it's something related to the job it actually makes sense.
    Brake grease/bulb grease/ etc.. are all real world items that real authentic mechanics use. You wouldn't buy shoes without laces right.

    Advice to Senior ManagementDon't cut hours on employee's based on individual store sales to save a few bucks.
    Just because a store is slow doesn't mean it should be UNDER STAFFED!!!
    A store on average should have AT LEAST 7-8 workers on site AT ALL TIMES!!!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Amazing company with a lot of opportunity to grow.

    Assistant Store Manager (Former Employee) Kenner, LA

    ProsFast paced environment. You are constantly learning. The schedules are very flexible. Opportunity to advance is excellent. It has great benefits and opportunity for overtime.

    ConsHonestly there are cons in every workplace. It's all about the dedication and work you out into it. You will go as high as you want. Just out in the hard work.

    Advice to Senior ManagementPraise you're employees.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    It was ok...

    Customer Service Representative (CSR) (Former Employee)

    ProsCustomers, computer system was a big help, if you have a good crew then you'll have a pleasant and productive shift.

    ConsYou must have a lot of patience because some customers can be a pain on purpose.

    Yes, I would recommend this company to a friend

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