AutoZone
2.7 of 5 584 reviews
www.autozone.com Memphis, TN 5000+ Employees

AutoZone Reviews

Updated Jul 9, 2014
All Employees Current Employees Only

2.7 584 reviews

                             

52% Approve of the CEO

AutoZone Chairman, President, and CEO Bill Rhodes III

Bill Rhodes III

(354 ratings)

43% of employees recommend this company to a friend
119 Employee Reviews Back to all reviews
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    Not a bad place to get retail experience!

    Parts Sales Manager (Former Employee)
    Cumming, GA

    ProsThe experience I got working for autozone I still use today.

    ConsThe sales goals are a little outrages for some of the products they expect you to push on customers.

    Advice to Senior ManagementDon't dock peoples' hours when the near over time.

    Yes, I would recommend this company to a friend

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    A fair place to work.

    Anonymous Employee (Current Employee)

    ProsFour 10 hour days making up 40 hours and still leaving you three days off.
    Most supervisors easy to approach.
    Increases every 6 months pending a performance review until you've reached the cap out limit.

    ConsCertain parts of the year yield more mandatory overtime than others.
    It gets rather cold in the winter, so bundle up.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Good

    Anonymous Employee (Former Employee)

    ProsGood Environment nice people flexible

    ConsCity is not very good

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    • Culture & Values
           
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    Amazing company with a lot of opportunity to grow.

    Assistant Store Manager (Former Employee)
    Kenner, LA

    ProsFast paced environment. You are constantly learning. The schedules are very flexible. Opportunity to advance is excellent. It has great benefits and opportunity for overtime.

    ConsHonestly there are cons in every workplace. It's all about the dedication and work you out into it. You will go as high as you want. Just out in the hard work.

    Advice to Senior ManagementPraise you're employees.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    Location/ co workers will dictate experience at work. Short or long term

    Customer Satisfaction/Commercial Driver (Current Employee)
    Clinton, MA

    Pros20% on all parts except oil and special orders.
    Good honest co workers if you land at a good store. Not everybody is a Mr nice guy.
    I believe performance at work will dictate your raises/promotions.
    Extra 15 min to punch in if your running late so you don't get noted for being late really helps out.
    In line to become next part sales manager (PSM) strongly believe due to work ethic/attitude/automotive experience.

    ConsWork load varies store to store. Either really busy and demanding, or boring and slow at times resulting in keeping yourself busy/ being instructed to a task.
    No vacation time for part-time workers.
    Hands on training for new hires could be better.
    Customers are customers. There's those that you enjoy serving giving good advice. Then there's those you just want to give them their parts and let them go about their day.
    A up sell is a up sell no sugar coating it. But when it's something related to the job it actually makes sense.
    Brake grease/bulb grease/ etc.. are all real world items that real authentic mechanics use. You wouldn't buy shoes without laces right.

    Advice to Senior ManagementDon't cut hours on employee's based on individual store sales to save a few bucks.
    Just because a store is slow doesn't mean it should be UNDER STAFFED!!!
    A store on average should have AT LEAST 7-8 workers on site AT ALL TIMES!!!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    It was ok...

    Customer Service Representative (CSR) (Former Employee)

    ProsCustomers, computer system was a big help, if you have a good crew then you'll have a pleasant and productive shift.

    ConsYou must have a lot of patience because some customers can be a pain on purpose.

    Yes, I would recommend this company to a friend

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    great company to work for!

    Customer Service Representative (CSR) (Current Employee)
    Whittier, CA

    Prosgreat people to work with,
    Constantly learning,
    Always something to work on,
    You can work at more than 1 store!!

    ConsOnly part time available if youre a red shirt,
    Heavy lifting,
    Rude customers,
    Hard to move up

    Advice to Senior ManagementGet a better filing system

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Learned a lot about parts of cars and What they do

    Customer Service Representative (CSR) (Former Employee)
    Piqua, OH

    ProsEasy working enviorment and friendly co workers

    ConsJust the pay. Its the only reason I left

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    I Love the environment

    Anonymous Employee (Former Employee)

    ProsThey have very great benefits and great pay if you have experience

    ConsPutting up with complicated people but was not much of a challenge to me because I love working with people.

    Advice to Senior ManagementI think family and friends should be able to use our autozone discount cards

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    1 person found this helpful  

    Great place but beware

    Parts Sales Manager (Current Employee)
    Springfield, MO

    ProsGood opportunities for advancement. Excellent company culture. Awesome benefits package especially in Memphis.

    ConsDealing with bureaucracy especially at lower management levels. Wage is on the low end. Non set schedule which can be difficult on family life.

    Advice to Senior ManagementPay better attention to what is happening at the store level. Know what is going on and retain your decent employees.

    No, I would not recommend this company to a friend

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Glassdoor is your free inside look at AutoZone reviews and ratings — including employee satisfaction and approval rating for AutoZone CEO Bill Rhodes III. All 119 reviews posted anonymously by AutoZone employees.