AutoZone Reviews

Updated July 29, 2015
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5.0
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AutoZone Chairman, President, and CEO Bill Rhodes III
Bill Rhodes III
54 Ratings

Pros
  • 20% discount is the only good thing (in 36 reviews)

  • Fun environment to work in and you learn a lot (in 15 reviews)

Cons
  • long hours no appreciation no backing from upper management un real expectations for one person to fulfill (in 65 reviews)

  • You start as part time for just over the minimum wage (in 43 reviews)

More Pros and Cons

79 Employee Reviews

Sort: Popular Rating Date
  1. fun side job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hub Driver in Melbourne, FL
    Current Employee - Hub Driver in Melbourne, FL

    I have been working at AutoZone

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great place to work, fun people good times. Allows you to be very flexible. Management allows me to schedule my days. Every day I've asked to be off, I've gotten it with not question asked.

    Cons

    Nothing bad to say about this company at all. I've only worked here for a short period of time and all of my experiences have been positive

    Advice to Management

    Keep being nice to your employees


  2. good entry level job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Sales in Terre Haute, IN
    Former Employee - Senior Sales in Terre Haute, IN

    I worked at AutoZone full-time (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    decent benefits, room for growth, etc

    Cons

    stress, high pressure sales, phone scripts, etc

    Advice to Management

    commission


  3. Asst Manager

    Current Employee - Assistant Store Manager in Griffith, IN
    Current Employee - Assistant Store Manager in Griffith, IN

    I have been working at AutoZone (More than a year)

    Pros

    Good exciting company and management

    Cons

    Pay not high enough for stress level


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  5. Customer Satisfaction Represenative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative (CSR) in Chicago, IL
    Current Employee - Customer Service Representative (CSR) in Chicago, IL

    I have been working at AutoZone part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Love working for Autozone. Want to find position in Corporate in Memphis,TN

    Cons

    I would like there to be more structure and training at the store level. There is to much emphasis on what color shirt you are wearing...

    Advice to Management

    Keep up the good work,and take the time to listen to your employees.


  6. Helpful (1)

    llllllllllllll

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Hampton, VA
    Current Employee - Customer Service Representative in Hampton, VA

    I have been working at AutoZone (More than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    don't get benefits until you're fill time and only managers get full time. some does you need to be able to drive in order to work there

    Cons

    no full time work for red shirts and no benefits for part timers. little pay but want you to do everything under the sun


  7. Helpful (1)

    WITTDJR!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Parts Sales Manager in Tulsa, OK
    Former Employee - Parts Sales Manager in Tulsa, OK

    I worked at AutoZone (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible hours, rewarding to help solve someone's issues, decent pay, lots of learning both for how a typical business is ran efficiently and automotive knowledge.

    Cons

    Very seasonal business flow, busy in summer dead in winter. Also customer flow varies throughout a day, small chunks of very busy followed by stints of no customers, sometimes for hours.

    Advice to Management

    Do not micromanage, lead by example and with positive reinforcement instead of reprimanding those who don't focus on KPIs.


  8. Retail Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Store Manager in San Bernardino, CA
    Current Employee - Retail Store Manager in San Bernardino, CA

    I have been working at AutoZone full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A culture dedicated in its values, its people, and its customers...The AutoZone Pledge.

    Cons

    I think that the pay structure could possibly be better if out of the state of California.

    Advice to Management

    Training should be pivotal with a higher expense and allow the online in store training courses available at his/her home.


  9. New to part sales.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AutoZone

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible hours, low intensity. Friendly working environment, very educational. Effecient computer programs, protocols, and organization of products. Lots of benefits including employee discount

    Cons

    People /always/ come in to have you change their bulbs, batteries, and wipers 10 minutes to close in pouring rain.

    Advice to Management

    More clearly define each role in the organization and their responsibilites, and following up with morning employees to put away and finish their duties.


  10. Great Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Driver in Indianapolis, IN
    Current Employee - Commercial Driver in Indianapolis, IN

    I have been working at AutoZone full-time (Less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great training and job oppurtunities in the work place.

    Cons

    Weekends you always work these days.


  11. Can be a very present place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AutoZone part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Having a management team that is full committed to nit I lyrics advancing the self but the others around them by guiding them

    Cons

    Retail is always a tricky business to work in learning how to manage ones emotions and dealing with a roller coaster of customer emotions is never the same

    Advice to Management

    Ensure that you are bettering the people below you to ensure they are not only providing the best customer service but bettering themselfs



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