AutoZone

  www.autozone.com
  www.autozone.com

AutoZone Reviews

Updated November 23, 2014
Updated November 23, 2014
695 Reviews
2.8
695 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
AutoZone Chairman, President, and CEO Bill Rhodes III
Bill Rhodes III
408 Ratings

Review Highlights

Pros
  • You get a 20% discount on everything except special order parts (in 36 reviews)

  • You can learn a lot about cars if you're around the right people (in 15 reviews)


Cons
  • Upper management wants employees to be a door mat and let everyone walk over them (in 65 reviews)

  • part time assets as to avoid the new Health Care laws as best as they could (in 43 reviews)

More Highlights

134 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    My view of Autozone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Manager in Palm Desert, CA
    Former Employee - Customer Service Manager in Palm Desert, CA

    I worked at AutoZone full-time (more than 10 years)

    Pros

    Great people, friendly atmosphere, very customer friendly.

    Cons

    Poor pay, employee's not respected, after working hard in every aspect of the company, Service, Inventory, Product store distribution, Store Setups and rebuilds. Compensation was an insult. Working full time for this company I was homeless for 2 years because they would not pay a living wage. .10 hr is not a respectable raise once a year and does not compensate for cost of living.

    Advice to ManagementAdvice

    Pay employee a respectable living wage, do not insult with pittance raises.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Very unstructured and high turnover company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Psm in West Paterson, NJ
    Current Employee - Psm in West Paterson, NJ

    I have been working at AutoZone full-time (more than an year)

    Pros

    Getting experience in customer service and learning a whole bunch about automotive parts and products using their period training and product knowledge available through Doc. Loved helping customers and providing them with whatever knowledge I had to best help them solve their issues.

    Cons

    Turnover is at an all time high and it's not a surprise as many new employees onboard the company have no idea as to what to do due to lack of training. My current SM is constantly berating and causing a multitude of issues. Is it any wander why the company has broken stores within the districts?

    Advice to ManagementAdvice

    Hire the right people and provide the right training. In order for people to be successful, they need to be in the right environment to perform well. There is a reason for the high turnover; can you not see that you, AutoZone, are hurting your employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Vastly unorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Commercial Sales Manager in New Haven, IN
    Former Employee - Commercial Sales Manager in New Haven, IN

    I worked at AutoZone full-time (less than an year)

    Pros

    Working the commercial side you have the best hours

    Cons

    Too many to list

    Advice to ManagementAdvice

    Start listening to you employees. They are the ones on the front lines making it happen. Not you!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    If you want treated like a number get a job here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager/Parts Sales Manager in London, KY
    Former Employee - Assistant Manager/Parts Sales Manager in London, KY

    I worked at AutoZone full-time (more than 3 years)

    Pros

    Discount on parts and accessories

    Cons

    Harassment and no personal life becomes a way of lfe

    Advice to ManagementAdvice

    Fire people when they do wrong don't just move them around

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - DIY in Yucaipa, CA
    Current Employee - DIY in Yucaipa, CA

    I have been working at AutoZone part-time (less than an year)

    Pros

    I liked helping people, and most of the staff were great!

    Cons

    My manager decided to hire me, then he hired 3 more people and over staffed the place, and I got hire before them.out of all those people he made me transfer stores to one 20 minutes away (my other one was no less then 10) and told me that he did it because they had no hours, amd wont even pay me for gas or mileage.

    Advice to ManagementAdvice

    Don't over hire because you do stupid stuff oh and if anyone is planning on working at the yucaipa store, I feel sorry for you because the manager doesnt know what he is doing

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 6 people found this helpful  

    Upper management has really odd, strict policies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AutoZone full-time

    Pros

    Helping others. Get a discount.

    Cons

    Better not ever want to sit down.. Absolutely not one chair in the entire store. Try that and work 10-12 hour days.
    Expects managers to flip hours and work a late shift with no valid, productive rationale. One would think a manager should be there during the day shift when businesses are open, contacts can be made, not in the late evening. Illogical.
    No flexibility. No real-world logic. Ol' Tim is making everyone jump through hoops because corporate and HR want to follow every silly rule to the letter of the law. If some of the things upset them that are meaningless, I hate to see them with something important, constructive.
    Do not plan on having a family life. I would bet most of corporate are Republicans with good ole' family values, something they eschew but don't wish for others-when it comes to money.
    One day off here, one there. Never a Saturday unless you want to work 5 days in a row of 10-12 hour days. No life. Trust me-on his death bed(and you will die someday) Bill Rhodes won't be saying "Gee, I wish I had worked more!!". Well, neither do your employees. They are not slaves nor should they be thrilled to have a job, any job like crumbs to the poor,
    When will corporate America understand that in building morale, a good job environment, fair wages and hours and a true caring about it's employees, the employee would return wholeheartedly his work, his effort and his dedication to a company. Take for example Sargento- many of it's employees won the Lotto. Did they leave. No, they love their job and stayed even though they are worth millions. Could Bill say that about his employees?

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    helped with my customer service experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Auto Parts Sales in Payson, AZ
    Former Employee - Auto Parts Sales in Payson, AZ

    I worked at AutoZone part-time (more than 3 years)

    Pros

    learned about parts while attending school.

    Cons

    no benefits , unwilling to work with a single mom with 4 kids and no sitter at nights .

    Advice to ManagementAdvice

    consider people don't always have family and friends to watch kids to make it to work .

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Loss Prevention

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AutoZone

    Pros

    Best in the auto retail industry. Bonuses are great if you get them. Salary is low.

    Cons

    Lot of lousy politics from people employed from field.
    Directors don't have basic knowledge of excel.
    Extremely overbearing female head.
    They will curb all opportunities for growth both inside and outside the department by giving you bad reviews when you apply outside the department.
    Lousy political female runs the show!

    Negative Outlook
    Approves of CEO
  10.  

    Work that is not correctly appreciated.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Hollywood, CA
    Current Employee - Sales Associate in Hollywood, CA

    I have been working at AutoZone part-time (more than an year)

    Pros

    Contacts with mechanics and shops that I would like to work with.

    Cons

    Customers expect you to go out of your way to fix their issues at the instant. Scheduled hours are dreadful. Open from 8am-10pm. Parking with surrounding businesses always a haste.

    Advice to ManagementAdvice

    Store management is satisfactory. Corporate advantage is present.

    Recommends
    Negative Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    The most egoistic place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Project Manager in Memphis, TN
    Former Employee - IT Project Manager in Memphis, TN

    I worked at AutoZone full-time (more than an year)

    Pros

    People are very friendly; cafe in headquarters

    Cons

    People are friendly, but along with that comes a mindset of 'we built this place' and are SURFACE level friendly. You won't get anywhere far here unless you started in a store and have spent the last 20 years of your life working for AutoZone. They only give credit to those they consider to have 'PUT THEIR TIME IN'.

    Advice to ManagementAdvice

    You will forever lose good and bright talent if you do not change the non-acceptance culture of newbies that presently exists.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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