Autonomy

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Autonomy Reviews

Updated Jul 5, 2014
All Employees Current Employees Only

2.0 317 reviews

42% Approve of the CEO

Autonomy SVP & General Manager Robert Youngjohns

Robert Youngjohns

(36 ratings)

18% of employees recommend this company to a friend

Review Highlights

Pros
  • Free breakfast Wednesday, free lunch Friday(in 33 reviews)

  • Nice office space and free lunch on Fridays but thats about it-(in 11 reviews)


Cons
  • Upper management has a HUGE disconnect between their employees(in 19 reviews)

  • Hiring staff was difficult as senior management would only approve a new hire if they came from a university that was acceptable to them(in 18 reviews)

152 Employee Reviews Back to all reviews
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    4 people found this helpful  

    Should never have taken the job offered to me here

    Technical Support Engineer (Former Employee) Chicago, IL

    Pros- They hire college grads with potential
    - Great people in the office. Really feel like you're in the trenches together.
    - Smart people: you will learn a lot
    - Great office with a great view.
    - Fantastic initial compensation and benefits package
    - If you get in with the right group, you're set for life (see con #1)

    Cons- If you don't get in with the main clique or if you anger/annoy any of them, you experience all of the following cons
    - No career growth or development. You just get shuffled around with no direction to where they need people (usually the less glamorous teams)
    - No positives on the horizon. One of the reasons I had left is that no one around me had seen raises, promotions, or bonuses of any kind for 5+ years.
    - Culture is very negative. Very much a thought of "let's just suck it up and do this so we don't get yelled at" instead of "let's do this because it's good business"
    - Non IDOL software is extremely buggy and bugs go unfixed for months unless support hammers into development.
    - Accountability almost always comes back to support. An issue taken up with management goes to support. Issues in development come from customers to support, back to development, who tries to say that the customer is wrong even if support has verified the issue. Sales reps, on-site consultants, and more- all issues just keep coming back to support.
    - Huge turnover. A lot of senior guys who hadn't seen any positives in years left, making it harder to learn or master the products. With only college grads coming in, it's hard to keep experts around.

    All that said, it's possible this is all changing due to HP's takeover and executive level changes. So take this with a grain of salt. Make sure this is a job you really want to do before taking the offer or it will hurt your future career.

    Advice to Senior ManagementI'm aware that the transition to HP is changing things slowly so it may be getting better. But to any still there from Autonomy- good managers reward success, reprimand failure, and shield their team from flak from above. They don't pass the blame and cover their own hide.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Disapproves of CEO

     

    What am i doing?

    Anonymous Employee (Current Employee) Cambridge, South West England, England (UK)

    ProsGetting paid to arrive in work when i feel like it, play pool or stand around chatting whilst drinking free coffee, having been given any direction in weeks no one seems to know what's going on.

    ConsThe departure of Mike Lynch and he vision he was the reason i joined Autonomy.

    Advice to Senior ManagementMost employees i speak to have already placed their CV's with recruiters.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Disapproves of CEO

    5 people found this helpful  

    Not recommended

    Anonymous Employee (Former Employee)

    ProsNot many, a very small percentage of the salespeople are even above plan, less than 15% of the total. Less than 5% make great money

    ConsHorrible resource allocation issues, weeks or months to get customer issues fixed, even with revenue generating activities the restraints are unreal. Three days of product training, all very high level with no specifics, no follow up training. Micromanaged environment with little to no support unless your driving a multi-million dollar transaction.

    Advice to Senior ManagementUnderstand the management is changing, the reality is you're not making changes fast enough and are pissing off and/or losing accounts and marketshare.

    No, I would not recommend this company to a friend

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    • Disapproves of CEO

    5 people found this helpful  

    recent changes may improve things, but the bad reputation is well deserved

    Anonymous Employee (Former Employee)

    Prosfor high sales performers, the pay is good,
    the integration with HP gives some hope for the future
    in a few areas, the technology is as strong and unique as the company thinks it is

    Cons- culture lacks integrity, honesty, general decency
    - arrogance and dishonesty about own technology - which is often half-baked
    - apparent view that people are fungible and easily replaced

    Advice to Senior Managementneed to reorient focus on development and away from marketing. find some humility quick

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Disapproves of CEO

    2 people found this helpful  

    Want to feel as POW this is the place

    Business Development Executive (Current Employee)

    ProsAbove average payment
    Really good marketing to get hired

    ConsExternal Headhunter is relative to Top management, promise to much acomplish zero
    Poor management
    A lot of pressure to achieve quota, with no presales support
    Most sofware is marketing stuff not real product

    Advice to Senior ManagementHP manager you should takeover and investigate all top management at BOS, SFO, DAL, you will find not good stuff for stockholders

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    13 people found this helpful  

    Look up the definition of ASININE. 1 rating is too much.

    Enterprise Account Executive (Former Employee) Los Angeles, CA

    ProsGreat message. Gives you some thought how the industry is heading towards. Demos are fun to conduct. Usually, my systems consultant conducts the demo at my last job. I had always avoided demos like the plague, but, autonomy makes it easy to demo. Its only 15mins max, real time data, and the eye brows lift when all is said and done. Again, the message is very strong and easily defendable.

    Conshowever, the message is very dangerous. Because your corporate message is around "Meaning," and IDOL, it makes them believe 20,000 customers are using a Meaning Based Technology, and they are not. 99% of the customers using Autonomy are basic Content Mgmt, Web Mgmt, basic eDiscovery, basic archiving, and backup/recovery solutions. Nothing more. The projects that are sold as a Meaning Based Technology usually go completely bad. My large deals started to hear negative messages and then in turn, gone completely silent.

    That being said, there are some MAJOR integration issues with IDOL. Since IDOL is sold as a connection based solutions that sorta agnostic with other platforms, the RED FLAG pops up when we can not integrated into acquired Autonomy technologies. Even though, we are mandated to talk about IDOL first and then, the solution, 99% of the sales reps paint themselves into a corner, because, when its time to "open up the hood," and talk shop, the integration is not there. Good example is their backup/recovery platform. As a result, their message around Meaning Base Archiving and Meaning Based Backup/Recovery is redundant at best.

    As a result, reps are constantly fighting around messaging and opportunities. At Autonomy, there are three pillars they go to market. It doesn't make any sense what so ever (Power, Protect, Promote). All solutions around managing unstructured data. On top of that reps do not have territory and any one rep can sell another pillar. To make things even more confusing, the CRM system does not allow transparency to understand if a customer has some sort of installation, customer is happy or not, current rep has an opportunity in progress, opportunity to leverage another opportunity, or/and we lost an opportunity to a competitor or bad POC. All of which promotes, spinning wheels constantly, major infighting, lack of trust if somebody will steel your deals or not, embarrassment from the customer (we are installed, or/and we threw you out), most importantly, can not plan how to go to market and achieve your numbers.

    On top of this elementary and immature business model, you are naturally stressed to force through uncontrollable and bewildering corporate waters to make sense of your daily sales activities. In other words, you need to have five meetings per week, accompanied with five demos, and one proposal a week. Seems easy, yes at first, the vehicle to "assist" you is asinine. The dreaded SMS is a sales tool to forecast, submit meeting notes, indicate demos been completed, and opportunity activities. This will bog your day and frustration will build because of this tool. Now, its not because of the tool itself, its management and some random unnamed management on the SMS calls every week questioning the number of meetings, proposals submitted, and constant questions how it works. SMS is a full time job in itself.

    You can have a solid pipeline with deals moving forward with management oversight and if your sms has not been updated because you are staying up late working three large deals, you will get threaten about your job security. Reason being, management gets paid on SMS metics. You can be at 105% on your meetings, submitted 6 out of the 10 proposals (60%) in SMS, and have a not so pleasant call with management.

    Proposals. Interesting metric. These are proposals that are mandatory and NEVER used. Its only done to fulfill a metric. It consist a 12 page marketing brief about how we understand the customer's problem, the customer itself, solution reiterated, and the proposed price. Seems like a good idea, but, we need to submit one every customer we talked to before going deep into their real challenges. Its a blind proposal most of the time. BACKWARDS! Furthermore, when submitted through SMS, if it does go through, it routes to Autonomy's marketing team. They will continually try to be relevant by editing the document and adding more steps than necessary, even though, its the same document, message, and customer with a few tweaks.

    Another Con is management. Its amazing they can sleep at night. I had heard two reps gotten fired over SMS calls. Just a recap, SMS calls are weekly forecast calls that the whole team is on listening. One particular rep lost a deal because IDOL can not or have any plans to integrate into Connected. Because the rep lost the deal because he had told the customer the honest facts, he was let go over the phone. Great guy and very capable.

    Advice to Senior ManagementIf I am speaking to management, I would say this.... Align yourself with an HP Team and management to gain protection. The management tactics in place today is very sad, knowing that Autonomy could have been much much much more influential in the market place. The patience model is needed to have the right tools in place for the sales team. I would have to say 99.99999% of the sales force was delighted when HP came onboard. Why? Management changes and sales operation changes and territory changes. Sad...

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Work/Life Balance
    • Senior Management
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    • Disapproves of CEO

    4 people found this helpful  

    Stay Away

    Anonymous Employee (Former Employee)

    ProsAutonomy has very Interesting technology, and an entrepreneurial spirit.

    ConsI had a terrible experience at Autonomy -- there are no assigned accounts; no customer planning session; no coordination between customer care, customer analytics, and sales. For most people - the job is just about your own contacts and cold calling. There is no involvement in the RFPs; the HP leads; or trade shows. Sales management is unbelievably abusive; mean; and condescending. There is no adaquate product training, and lead generation. Overall, work somewhere else.

    Advice to Senior ManagementChange the sales management in the U.S.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    9 people found this helpful  

    Keep Away

    Senior Sales Executive (Current Employee) Palo Alto, CA

    ProsGood Technology, At par pay compared to the Industry, Stable Company

    ConsThe company is exactly opposite to the meaning of its name ….
    There is not an example of a similar company specially here in the Silicon Valley EMC and Oracle included. The basic courtesies and professionalism are missing in this organization, no wonder they are reviewed badly.

    The first week itself was interesting, 3 days 8 hour training + homework … heard the saying “Drinking from a hose pipe” , reminded me of being back in a strict high school.
     I ignored but the more I got entrenched the worst it became, customer service, relationship building, ethical practices, even following a strict price list all take a back seat in this company .. what I mean to say is that if the pricelist says $5000 you can change and sell the same product or a component for $10,000 …. all that matters is CLOSE CLOSE CLOSE …
    SMS calls … how many in person calls you made this week if you are over 85% you are safe + 12 proposals a quarter no not kiddin that is the metrics.
    SE resources: Getting SE and having them conduct a demo can be challenging to say the least, remember the 3 day training that allows you to do your own demo …. You are ready to go buddy!!
    Team Spirit : There is no such concept called a team you have no collegues actually most of the time you are trying to hide what you are doing cause someone else might show up in that account. If they do .. no problem we will divide the deal amongst the rep 50-50 … so the bottom line the company makes its money. Get the point !!
    The Big Deals : Oh yeah Autonomy has reps making a lot of money share with you the silver bullet for their success. Few of them got promoted from Sales Development Reps .. no not inside sales it is sales development reps or Lead Generation. They park themselves in the Corporate office and get all the leads whatever the pretext, buddy relationship or the rep provided the list. There is an algorithm which should be followed when it comes to allocation of leads but there are ways to as I explained earlier to get around it. C’mon in my years and years of experience I have never seen reps who were lead gen reps closing million dollar deals. It is a joke!!!

    Advice to Senior ManagementHP needs to FIRE the management this includes the VP's and their buddies the Regional Managers ... This is Old Boys club ....

    No, I would not recommend this company to a friend

    • Work/Life Balance
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    • Disapproves of CEO

    14 people found this helpful  

    Company managed by terror

    Account Executive (Current Employee)

    ProsThe (potential) salary is among the best in the industry. But it's also like Amway in that sense that the huge paychecks you hear about are only achieved by a very select few long-standing reps who are basically given deals to keep them onboard. Few rank-and-file reps ever hit their numbers, so your actual compensation is probably about half of what you were hoping when you took the job.

    ConsIt's been the worst experience of my professional career. If you are a candidate considering working here, you're probably reading this, along with all the other negative reviews and thinking to yourself, "How bad could it possibly be?". I know, I was that person too a few years ago. You might be thinking to yourself, "I came from EMC. Now THAT is a screwed up culture". You might be thinking to yourself, "I have what it takes to be one of those few who make a million dollars"

    And maybe you CAN deal with the lack of defined territory, lack of defined account ownership, micro-management, and threatening forecast calls that are run like they have guns to your head. Maybe you ARE OK with selling products that don't really exist, hoping that it will exist by the time the customer is ready to install. Maybe you CAN manage dozens of angry customers wondering why the product doesn't look anything like what you demonstrated to them. For over two years, I could do all of that.

    But then the unforgivable happened. And one of those Amway millionaire reps came and simply took a deal from me. He literally just stepped in, took my contract that was already in procurement, and put his name on it, cutting me out of the deal entirely. His cell leader struck a deal with my cell leader that he would remain compensated on the deal. The only person who lost out was me, simply because the senior rep was having a slim quarter and wanted to beef up his numbers.

    Sales reps can and do deal with a lot of nonsense, but when people take credit for the months you spend laboring over an opportunity, identifying it, growing it, managing all of the politics both within the prospect organization and your own organization, only for someone to waltz in and say, "This is mine now", it's not a company fit for a sales rep. That's where I drew the line.

    That being said, if it DOES happen to you, please do what I did, and file a suit against the company. The same thing happened to some of my co-workers and they did nothing, thinking there was no recourse. There is a recourse, at least in the state where I work. After several months, Autonomy ultimately settled.

    But is it really worth fighting your own company for months just to get what's yours?

    Autonomy is truly deserving of the dubious title of Glassdoor's lowest rated company.

    Advice to Senior ManagementManagement doesn't care at all about feedback. It's run by a tiny cabal of megalomaniacs.

    That being said, the technology *seems* more amazing than it is. We claim to have 25,000 customers, but try asking for a couple of references and see watch the sales rep come up with every excuse in the book to avoid giving any to you. The truth is, the technology over-promises and under-delivers, and few of the customers are happy. HP should fully audit everything in the organization from the top down, including how much of the technology is even real.

    No, I would not recommend this company to a friend

    • Work/Life Balance
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    • Career Opportunities
    • Disapproves of CEO

    7 people found this helpful  

    Worst Company I have EVER worked for!

    Account Executive (Current Employee) San Francisco, CA

    ProsGood Technology
    Nice SF office location but way too many in the office

    ConsNo set account lists, territories, etc. Reps are out running into each other and management thinks this is a good business practice.
    HP bought them but this IS NOT HP! The culture here is toxic, nobody trusts anyone, technical resources are very limited. You better have a deal on the table before you can get any resources.
    Very strict and stringent daily metrics that must be met.. 5 face to face meetings a week, 1 proposal a week.
    NO Training, Whitepapers aren't white papers they are marketing briefs, nobody will explain the technology..It's a secret!
    Worst environment and people I have ever been apart of!
    Unbelieveable expense management system

    Advice to Senior ManagementHP executives PLEASE get rid of the Autonomy management team, put rules in place on how to do business with current HP companies and HP account teams.
    Take a REAL look at their current business practices, you would be shocked!

    No, I would not recommend this company to a friend

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