Autonomy Reviews

Updated September 7, 2014
Updated September 7, 2014
326 Reviews
2.3
326 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Autonomy SVP & General Manager Robert Youngjohns
Robert Youngjohns
40 Ratings

Review Highlights

Pros
  • Free breakfast Wednesday, free lunch Friday (in 33 reviews)

  • Nice office space and free lunch on Fridays but thats about it- (in 11 reviews)


Cons
  • Upper management has a HUGE disconnect between their employees (in 19 reviews)

  • HP executives unresponsive while all the talented Autonomy senior management is gone (in 18 reviews)

More Highlights

155 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Run a mile

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Director
    Former Employee - Sales Director

    I worked at Autonomy full-time for less than a year

    Pros

    HP were able to break-up the kangaroo court that ran the company

    Cons

    Products only ever worked with considerable pro services.
    Management tried to rule through intimidation.
    Questionable ethics on contract negotiations.
    Lots of forgotten promises.
    Very few pre and post sales engineers.
    A cut and run mentality on closing deals.

    Advice to ManagementAdvice

    My advice to HP is to remove any senior sales management who have been in their roles for more than 3 years.
    Get a decent CRM tool.
    Get a price list that reps can quote from.
    Get a proper pro services organization.
    Question why you paid $10bn+ for such a sham of a company

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Avoid here, Sales Mgmt nightmare, no interest in Customer Sat, takes large deals away, few ever make 50% of quota

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive
    Former Employee - Account Executive

    I worked at Autonomy full-time for more than a year

    Pros

    Autonomy does have some outstanding software products that are good and provide value when they are installed and configured correctly.....

    Very nice co-workers that will try to help you

    Cons

    *Senior leadership does not care about the satisfaction of their customers.
    *They acquire companies, integrate their IDOL technology, significantly reduce the development and support staff, but increase the sales force too large and very few sales people make any good money.
    *Terrible customer support
    * Sales leadership regularly in group meetings unprofessionally tears sales reps apart verbally.... a real team moral killer.
    * The fastest revolving door of good sales people that I have ever witnessed.
    * Sales leadership is very direct and aggressive about driving the sales teams to just close the business, take the money and run, whether the customer will benefit from the software or not.
    * Many unhappy customers who admit that after they purchased the software they felt abandoned.
    *Senior leadership only focused on selling the business to cash out which they did to HP who I believe will regret their decision

    Advice to ManagementAdvice

    HP management needs to completely clean house of all senior leadership and completely clean house of all sales leadership and sales managers. They all need to go as soon as possible.

    The market for their products does not support the size of their current sales staff headcount which needs to be reduced by at least 50% to allow those that remain to make a living.

    Reinvest in technical support teams to improve customer satisfaction

    Reinvest in product development to update some of the products which are getting rather old in the tooth from a technology perspective.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive  in  Dallas, TX
    Former Employee - Account Executive in Dallas, TX

    I worked at Autonomy full-time for more than a year

    Pros

    Came for aggressive comp plan and thought I knew about the culture walking into this role but boy was I was wrong. It was everything and more and that's not good.

    Cons

    Everything you've read about this company is 100% true. Win at all costs is the motto here. Do anything/say anything to get the deal and let someone else worry about the customer satisfaction.

    Advice to ManagementAdvice

    Now that HP owns the company I'm sure the toxic culture is being driven out of the Autonomy organization. To the current and former Autonomy management team, check your ego at the door, treat people like you want to be treated, and be honest (to your employees and your customers).

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Only if you aspire to be a gladiator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive  in  Atlanta, GA
    Former Employee - Account Executive in Atlanta, GA

    I worked at Autonomy full-time for more than a year

    Pros

    Good product strategy. If you can sell in this environment, you can make as much money as anyone in the software sales game.

    Cons

    Abusive management relationship to sales force. Completely obscure pricing policies. "Smash and grab" sales culture. Close the deal at all costs, with no future commitment to customer success or satisfaction.

    Advice to ManagementAdvice

    Get your personal affairs in order before reporting to the penitentiary to begin serving your sentence.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    Wish I could give it zero stars -

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive  in  Boston, MA
    Current Employee - Account Executive in Boston, MA

    I have been working at Autonomy full-time for more than a year

    Pros

    Great marketing - cool message. Great Sales reps. Much better after the HP sale. Benefits are good.

    Cons

    over 90% turnover for a reason. You can sell, but management will take the deal away from you so you don't get the commission. Pricing is not available for sales people on 90% of the products and to get pricing, you have to give up 75% of your commission. Lot's of travel, metrics - 5 face to face a week and 1 proposal. No org chart, limited access to engineers, no white papers. Some of the software works. Run away! Don't stop here.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 3 people found this helpful  

    Flee!!! Run for your lives!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Marketing Manager  in  San Francisco, CA
    Current Employee - Senior Marketing Manager in San Francisco, CA

    I have been working at Autonomy full-time for less than a year

    Pros

    Has some neat new technology to work with

    Cons

    Bad management and leadership overall.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    In Flux

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales  in  Detroit, MI
    Current Employee - Sales in Detroit, MI

    I have been working at Autonomy full-time for less than a year

    Pros

    Becoming more HP like and customer centric

    Cons

    time of instability and uncertainty

    Advice to ManagementAdvice

    Quicken the process to integrate

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  9. 4 people found this helpful  

    Should never have taken the job offered to me here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Engineer  in  Chicago, IL
    Former Employee - Technical Support Engineer in Chicago, IL

    I worked at Autonomy full-time for less than a year

    Pros

    - They hire college grads with potential
    - Great people in the office. Really feel like you're in the trenches together.
    - Smart people: you will learn a lot
    - Great office with a great view.
    - Fantastic initial compensation and benefits package
    - If you get in with the right group, you're set for life (see con #1)

    Cons

    - If you don't get in with the main clique or if you anger/annoy any of them, you experience all of the following cons
    - No career growth or development. You just get shuffled around with no direction to where they need people (usually the less glamorous teams)
    - No positives on the horizon. One of the reasons I had left is that no one around me had seen raises, promotions, or bonuses of any kind for 5+ years.
    - Culture is very negative. Very much a thought of "let's just suck it up and do this so we don't get yelled at" instead of "let's do this because it's good business"
    - Non IDOL software is extremely buggy and bugs go unfixed for months unless support hammers into development.
    - Accountability almost always comes back to support. An issue taken up with management goes to support. Issues in development come from customers to support, back to development, who tries to say that the customer is wrong even if support has verified the issue. Sales reps, on-site consultants, and more- all issues just keep coming back to support.
    - Huge turnover. A lot of senior guys who hadn't seen any positives in years left, making it harder to learn or master the products. With only college grads coming in, it's hard to keep experts around.

    All that said, it's possible this is all changing due to HP's takeover and executive level changes. So take this with a grain of salt. Make sure this is a job you really want to do before taking the offer or it will hurt your future career.

    Advice to ManagementAdvice

    I'm aware that the transition to HP is changing things slowly so it may be getting better. But to any still there from Autonomy- good managers reward success, reprimand failure, and shield their team from flak from above. They don't pass the blame and cover their own hide.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 13 people found this helpful  

    Look up the definition of ASININE. 1 rating is too much.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Enterprise Account Executive  in  Los Angeles, CA
    Former Employee - Enterprise Account Executive in Los Angeles, CA

    I worked at Autonomy full-time for less than a year

    Pros

    Great message. Gives you some thought how the industry is heading towards. Demos are fun to conduct. Usually, my systems consultant conducts the demo at my last job. I had always avoided demos like the plague, but, autonomy makes it easy to demo. Its only 15mins max, real time data, and the eye brows lift when all is said and done. Again, the message is very strong and easily defendable.

    Cons

    however, the message is very dangerous. Because your corporate message is around "Meaning," and IDOL, it makes them believe 20,000 customers are using a Meaning Based Technology, and they are not. 99% of the customers using Autonomy are basic Content Mgmt, Web Mgmt, basic eDiscovery, basic archiving, and backup/recovery solutions. Nothing more. The projects that are sold as a Meaning Based Technology usually go completely bad. My large deals started to hear negative messages and then in turn, gone completely silent.

    That being said, there are some MAJOR integration issues with IDOL. Since IDOL is sold as a connection based solutions that sorta agnostic with other platforms, the RED FLAG pops up when we can not integrated into acquired Autonomy technologies. Even though, we are mandated to talk about IDOL first and then, the solution, 99% of the sales reps paint themselves into a corner, because, when its time to "open up the hood," and talk shop, the integration is not there. Good example is their backup/recovery platform. As a result, their message around Meaning Base Archiving and Meaning Based Backup/Recovery is redundant at best.

    As a result, reps are constantly fighting around messaging and opportunities. At Autonomy, there are three pillars they go to market. It doesn't make any sense what so ever (Power, Protect, Promote). All solutions around managing unstructured data. On top of that reps do not have territory and any one rep can sell another pillar. To make things even more confusing, the CRM system does not allow transparency to understand if a customer has some sort of installation, customer is happy or not, current rep has an opportunity in progress, opportunity to leverage another opportunity, or/and we lost an opportunity to a competitor or bad POC. All of which promotes, spinning wheels constantly, major infighting, lack of trust if somebody will steel your deals or not, embarrassment from the customer (we are installed, or/and we threw you out), most importantly, can not plan how to go to market and achieve your numbers.

    On top of this elementary and immature business model, you are naturally stressed to force through uncontrollable and bewildering corporate waters to make sense of your daily sales activities. In other words, you need to have five meetings per week, accompanied with five demos, and one proposal a week. Seems easy, yes at first, the vehicle to "assist" you is asinine. The dreaded SMS is a sales tool to forecast, submit meeting notes, indicate demos been completed, and opportunity activities. This will bog your day and frustration will build because of this tool. Now, its not because of the tool itself, its management and some random unnamed management on the SMS calls every week questioning the number of meetings, proposals submitted, and constant questions how it works. SMS is a full time job in itself.

    You can have a solid pipeline with deals moving forward with management oversight and if your sms has not been updated because you are staying up late working three large deals, you will get threaten about your job security. Reason being, management gets paid on SMS metics. You can be at 105% on your meetings, submitted 6 out of the 10 proposals (60%) in SMS, and have a not so pleasant call with management.

    Proposals. Interesting metric. These are proposals that are mandatory and NEVER used. Its only done to fulfill a metric. It consist a 12 page marketing brief about how we understand the customer's problem, the customer itself, solution reiterated, and the proposed price. Seems like a good idea, but, we need to submit one every customer we talked to before going deep into their real challenges. Its a blind proposal most of the time. BACKWARDS! Furthermore, when submitted through SMS, if it does go through, it routes to Autonomy's marketing team. They will continually try to be relevant by editing the document and adding more steps than necessary, even though, its the same document, message, and customer with a few tweaks.

    Another Con is management. Its amazing they can sleep at night. I had heard two reps gotten fired over SMS calls. Just a recap, SMS calls are weekly forecast calls that the whole team is on listening. One particular rep lost a deal because IDOL can not or have any plans to integrate into Connected. Because the rep lost the deal because he had told the customer the honest facts, he was let go over the phone. Great guy and very capable.

    Advice to ManagementAdvice

    If I am speaking to management, I would say this.... Align yourself with an HP Team and management to gain protection. The management tactics in place today is very sad, knowing that Autonomy could have been much much much more influential in the market place. The patience model is needed to have the right tools in place for the sales team. I would have to say 99.99999% of the sales force was delighted when HP came onboard. Why? Management changes and sales operation changes and territory changes. Sad...

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 9 people found this helpful  

    Keep Away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Sales Executive  in  Palo Alto, CA
    Current Employee - Senior Sales Executive in Palo Alto, CA

    I have been working at Autonomy

    Pros

    Good Technology, At par pay compared to the Industry, Stable Company

    Cons

    The company is exactly opposite to the meaning of its name ….
    There is not an example of a similar company specially here in the Silicon Valley EMC and Oracle included. The basic courtesies and professionalism are missing in this organization, no wonder they are reviewed badly.

    The first week itself was interesting, 3 days 8 hour training + homework … heard the saying “Drinking from a hose pipe” , reminded me of being back in a strict high school.
     I ignored but the more I got entrenched the worst it became, customer service, relationship building, ethical practices, even following a strict price list all take a back seat in this company .. what I mean to say is that if the pricelist says $5000 you can change and sell the same product or a component for $10,000 …. all that matters is CLOSE CLOSE CLOSE …
    SMS calls … how many in person calls you made this week if you are over 85% you are safe + 12 proposals a quarter no not kiddin that is the metrics.
    SE resources: Getting SE and having them conduct a demo can be challenging to say the least, remember the 3 day training that allows you to do your own demo …. You are ready to go buddy!!
    Team Spirit : There is no such concept called a team you have no collegues actually most of the time you are trying to hide what you are doing cause someone else might show up in that account. If they do .. no problem we will divide the deal amongst the rep 50-50 … so the bottom line the company makes its money. Get the point !!
    The Big Deals : Oh yeah Autonomy has reps making a lot of money share with you the silver bullet for their success. Few of them got promoted from Sales Development Reps .. no not inside sales it is sales development reps or Lead Generation. They park themselves in the Corporate office and get all the leads whatever the pretext, buddy relationship or the rep provided the list. There is an algorithm which should be followed when it comes to allocation of leads but there are ways to as I explained earlier to get around it. C’mon in my years and years of experience I have never seen reps who were lead gen reps closing million dollar deals. It is a joke!!!

    Advice to ManagementAdvice

    HP needs to FIRE the management this includes the VP's and their buddies the Regional Managers ... This is Old Boys club ....

    Doesn't Recommend
    Disapproves of CEO

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