Autonomy Reviews

Updated July 17, 2015
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  1. Helpful (10)

    Interesting technology, terrible work environment, very weak senior management

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in San Francisco, CA
    Current Employee - Account Executive in San Francisco, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The technology is very interesting Company founders continue to invest large sums into R&D Financial results reflect a wide market acceptance for product offerings Little to no real competition

    Cons

    Very poor work environment Account management is ... just bring me the deals no matter what territory or product line Account management is ... Do your five visits a week and 2 proposals and you are a good AE otherwise expect to be openly harrassed in front of sales team during weekly sales calls If you enjoy micro-management then this is the place to work

    Advice to Management

    Strategies that worked so well at the start-up phase are no longer applicable as a global software player. Company can be doing 5x more revenue if current Senior Management is replaced by capable professionals that know from experience how to run a global software company.


  2. Helpful (9)

    The most thankless workplace imaginable

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in San Francisco, CA
    Former Employee - Account Executive in San Francisco, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The view from the San Francisco office. Free lunch on Fridays is also ok.

    Cons

    All strategic decisions are made by a small group of people in th UK and never shared with the rest of the company. There is no such thing as a pay raise, with employees promised "discretionary" bonuses that are only delivered after threats to quit. Sales people have to adhere to stringent help generating new leads. Existing customers are generally very unhappy and instead of fixing the technology, the strategy seems to be to put a band-aid on at each customer issue with promises of longer-term fixes that never seem to materialize.

    Advice to Management

    Empower people outside the inner circle to make decisions. Stop using fear to motivate employees. Focus on creating a consistent installation process to increase the customer satisfaction.


  3. Helpful (8)

    Management brands San Jose location as toxic

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in San Jose, CA
    Current Employee - Software Engineer in San Jose, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    average benefits; convenient location (soon to change); nice revenue growth (but no profit sharing or trickle down tow employees)

    Cons

    Never work for a company where the management told people at a location they are toxic and would not allow new hire to work there. No performance review, but people are fired for "performance reasons" at discretion of management with few hours notice -- apparently done every 6 months. No salary review -- instead people are told they will received "sky bonus" at discretion of management.

    Advice to Management

    You say you want to hire best and brightest -- then give them a reason to work there


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  5. Helpful (6)

    If you want to work 60+ hours a week this is the company for you

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Strong technology Growing company Free food on Fridays

    Cons

    No annual reviews which means no annual raise Expectation to work all of the time No work life balance

    Advice to Management

    Hire more people and distribute the work load. Treat employees with more respect and you'll reap the rewards of a happy workforce.


  6. Helpful (7)

    Here we go again

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Engineer in Raleigh, NC
    Current Employee - Sales Engineer in Raleigh, NC
    Doesn't Recommend
    Disapproves of CEO

    Pros

    A pretty good indexer that often works as advertised.

    Cons

    Now Autonomy is targeting OpenText for its next aquisition according to all the office buzz and trade rags. Poor OpenText customers. Interwoven WorkSite customers saw their mean time for engineering support drop from 10 minutes to 83 minutes. I hope OpenText customers are more patient than Interwoven customers.

    Advice to Management

    Please dont ruin OpenText too. Find another company to buy. You can continue to live off the maintenance revenue of that company instead.


  7. Helpful (17)

    The Worst Working Environment in Enterprise Software

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in San Francisco, CA
    Former Employee - Sales in San Francisco, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Autonomy's stock price is doing very well. They have good benefits and pay well, especially for Sales people on commission.

    Cons

    I came to Autonomy via an acquisition, like many on Glassdoor. Autonomy's paranoia and arcane business policies were apparent from day one. For experienced software veterans Autonomy's policies are unworkable. Sales is cutthroat, reps are told to sell anything the customer will buy. Marketing is told to invent new products via press releases. Engineering is told to stop all development not related to Autonomy's only product, Idol. It's difficult express just how awful the work environment is at Autonomy without experiencing it directly. The bullying that comes from HQ in the UK is a source of pride from the CEO and there are a team of executives in Cambridge that spend all day bullying sales and marketing with their snarky attitude.

    Advice to Management

    Offering advice is a waste of time since it falls on deaf ears. If you had kept the management from some of your prior acquisitions, things might be much different right now, and you might not be losing all your employees. Not that you care.


  8. Helpful (13)

    Toxic culture and bad ethics

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Washington, DC
    Current Employee - Account Executive in Washington, DC
    Doesn't Recommend

    Pros

    Like a lot of people have mentioned here, I think the technology is great. The imaging and media offerings are really groundbreaking.

    Cons

    Also like alot of people have mentioned on this site, the management team is unapologetically abusive and unethical. For my large TF deals to be categorized as "not worth the time to talk about" is offensive. For me to get shut out of those deals so they can be wrapped up in an big CMS deal is unethical. I know several other AEs who have cultivated large deals that have had them ripped away at the signing phase as a gife to one of the "inner circle".

    Advice to Management

    Sell to a major and perhaps the toxic management culture of this company can be turned around. The company is doing well right now. Imagine how unstoppable we would be if people really loved the comany and worked out of personal drive rather than fear and intimidation. For that to happen an entirely new management culture has to come around.


  9. Helpful (14)

    Fear and Loathing

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales - Account Executive in Raleigh, NC
    Current Employee - Sales - Account Executive in Raleigh, NC
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Autonomy has one of the best software vertical offerings on the market - focused on content management, workflow and various indexing functions. The fast pace and constantly changing job make presenting this solution set interesting and the travel is usually to nice places via reasonable means. I've never had any trouble getting access to training or training materials - in fact I've got training lined up next month for our newest product.

    Cons

    1) Failure To Pay* I have been a high earner for the last 2 years; I have been really disappointed in the bonus structure. What we were told is that high producers will be compensated with incredible generosity. What has actually happened is that our commissions were taken away and replaced with bonuses that don't get paid. 2009 Q3 bonuses were 45 days late, and 2009 Q4 bonuses haven’t been paid yet and we were told not to expect them with next weeks paycheck either - pushing the lateness of this out past the 75 day mark. Our P/L statement was released weeks ago - still no money for those of us working the sales process. None of us can afford to leave/take new jobs until we get our bonuses so morale is really low right now. The other issue with the bonuses is that they are not transparent. It is not possible to estimate what the bonuses will look like - in fact HR says it can’t be calculated by employees. Our bonuses are calculated based on a secret formula of hours worked, profitability of deals, extra tasks completed and supervisor discretion. It’s really uncomfortable when there is no visibility into the compensation process. 2) Bad Messaging#1 *Autonomy’s messaging regarding its product set is fuzzy, and seems to be led by the marketing group, not by the markets. The partial move to the cloud-computing model is confusing to our customers and has questionable value to the majority of the customers I've spoken to. They have interpreted it as a ploy to charge monthly for something that used to be a straight purchase. Our content group sells CMS with the message “you should never host content outside the firewall." and our archiving group sells the new archiving products with the message "why would you ever want to host content onsite?". Confusing. Sometimes customers hear both messages in the same meeting. :( 3) Bad Messaging #2 * Our customers are told that growth is organic. This is simply and obviously not true. Growth is maintained through acquisition and marketing the expanded product library to the acquired customer book. The acquired software packages are Autonomized by rebranding and sometimes putting IDOL into the product. 4) Bad Sales Practice * Sales Executives are not given exclusive access to customers - and are not able to register opportunities. The issue with this is that very often we find 3 or 4 Autonomy reps in a customer at the same time talking to different groups - when the customer discovers this it never makes us look good. We either look like we’re trying to "end run" the purchasing process, or don't have sound communication in our organization.

    Advice to Management

    Switch the SEs back to commission until the bonus plan gets figured out and is transparent. Promising bonuses or even hyping them up and then not paying is in violation of labor practices everywhere. Allow the sales staff to register opportunities and own them without fear of competition from inside the company. Completely rebuild the marketing organization. Offer scheduled certificate path training in every product at least once a year. There is no training available for employees or customers for 2/3 of Autonomy products at this time. (MediaBin products, Virage products, E-Talk products, Cardiff products, Introspect, Digital Safe etc...) Offer online training in every product to employees 24/7. Make a decision about Digital Safe and either put it in the marketplace with reviews, support, documentation and training or stay quiet about it until its ready. Our existing archiving customers are upset because they think that they will loose access to the EAS product set. The sales organization doesn’t have clear messaging to deliver to them, there is unsubstantiated information on the web, no training and no demo environment to show it. Create an incentive program for lead generation (by non - sales staff ) within the company such as a specific, targeted commission for a productive lead that is paid in a timely fashion - like at the end of the month that the software revenue is registered. The SEs are passing leads on to Clearwell because there is no incentive to give them to Autonomy - especially since the company has stopped paying bonuses.


  10. Helpful (11)

    I never heard a good word about this company from my co workers...

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Jose, CA
    Former Employee - Anonymous Employee in San Jose, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    great products and technology. Pay is ok.

    Cons

    Everything is revenue driven. The company doesn't really care about its employees or try to cultivate a better working environment. No matter how hard you work, how productive you are, if you are not one of those "talkers", you will never be seen or be heard. They don't even have a performance review system, can you believe that? They spend so much time and effort having meetings to make sure their slaves are doing their job. Why not give them a fair performance review each year? And if your managers are not one of those CEOs or VPs, who care if you are doing a good job? Middle management basically has no power and no voice whatsoever. This is a place with poorest communication and lowest motivation.

    Advice to Management

    Maybe they should consider hiring a management consultant company to get a better advice on how to make this company a better work place.


  11. Helpful (19)

    Autonomy is in the death spiral and will soon cease to exist

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in San Jose, CA
    Former Employee - Software Engineer in San Jose, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Technology seems impressive. Some very smart people. I really liked my company before it was acquired by Autonomy, but then it all fell apart very fast.

    Cons

    I have worked for 11 different tech companies going back to the early 1990s in Silicon Valley. Based on my experience, I see that Autonomy is in the classic death spiral. The rats are abandoning the sinking ship, and the Autonomy management is too arrogant to see the obvious signs of the ship sinking. They are not hiring to replace departed staff. They are abusing the remaining staff to the point of driving them off the ship. There are no annual performance reviews and no annual raises, not even for cost of living. There is no human resources department. There is no IT department, for gods sake! There is only arrogance and ignorance. I saw it with 3 other failed companies I worked for, but Autonomy is by far the worst of all of them. As you can see from other reviews here, nobody but the marketing staff have anything good to say about the company, yet they have not changed anything in the way they run the company. What may have worked well in a Cambridge startup is totally ineffective in a 1000 person company. I only hope that enough of the remaining employees can cash in their stock options before the ship sinks. Enron ain't just a river in Texas, people! Get out while you can!

    Advice to Management

    I have no advice for you, because you have proven time and time again that you are too arrogant to listen to reasonable voices. I will laugh out loud on the day that your hubris is exposed to all, you arrogant jerks.



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