Avaya Reviews

Updated August 26, 2015
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Avaya President & CEO Kevin Kennedy
Kevin Kennedy
157 Ratings

Pros
  • Work Life balance Promotion training (in 75 reviews)

  • work from home / remote is pretty common (in 60 reviews)

Cons
  • Short sighted senior management; VC/Owner driven (in 48 reviews)

  • Work-life balance is not in the culture of this company (in 19 reviews)

More Pros and Cons

266 Employee Reviews

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  1. Helpful (3)

    Avaya Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good sales salary and benefits Latitude to with outside the box

    Cons

    Turn over in senior sales management Lack of clear direction from CEO

    Advice to Management

    Develop a future direction and stick with it, fund R&D


  2. Helpful (3)

    Executive Assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Clara, CA
    Current Employee - Anonymous Employee in Santa Clara, CA
    Doesn't Recommend
    Negative Outlook

    I have been working at Avaya full-time (More than a year)

    Pros

    The Best part of working at Avaya are the people.

    Cons

    Poor management. Benefits are not so good, salary not good. There are folks that have been working for 3+ years and still have not received salary increase. Motivation is down and there are folks that have quit and or talk about quitting. Does not matter how late you work, but need to be in the office at 8:00 a.m. You are watched at all times, it makes it difficult to be there. However, employees encourage each other. The folks that do have the incentives and above and beyond salary is the executives. When they decide on cutting cost, it's taken from the employees, not management. If you know how to sweet talk and kiss up you're favored, otherwise your no one.

    Advice to Management

    Need to make major changes and show your employees a little more kindness and respect. Not be so strict on folks to be in their seats at 8:00 a.m. when there's a bigger fish to fry. Get to know your employees and show some appreciation.


  3. Helpful (1)

    Avaya doesn't value employees, and benefits, raises and bonuses are not market

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Clara, CA
    Current Employee - Anonymous Employee in Santa Clara, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Avaya full-time

    Pros

    telecommuting options; some great and professional people are still left who really care about doing the right thing, but more and more are leaving every day

    Cons

    Senior management compensates itself but places no value on employees, who are seriously overworked. Bonuses and raises are meager and not market (except for senior executives). Avaya claims to be a Silicon Valley company but doesn't compete in terms of compensation (especially raises and bonuses, plus no stock benefits) and benefits with many other Silicon Valley companies. It really feels like senior management has only its own interests at heart at the expense of the company itself. No clear strategies. They claim to have strategies but the execution is poor.


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  5. Good company, but in a very challenging market

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Santa Clara, CA
    Former Employee - Sales Manager in Santa Clara, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great people and technology and a real commitment to customer success.

    Cons

    CIOs and other decisions makers are trying to reduce spending in this area and that has a long-term pressure on the business that is decidedly negative.

    Advice to Management

    Take more risks. Try new things.


  6. Helpful (2)

    Avaya

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Avaya full-time

    Pros

    Flexible work hours. Supportive in balancing your work and life - important for parents of school-aged kids - especially single parents.

    Cons

    (Direct )Management more interested in their own profit and reputation, than in bringing the company forward. Career opportunities almost zero.

    Advice to Management

    Look closely at your employees across hierarchy structures and you might find some gems.


  7. Glad I left

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Billerica, MA
    Former Employee - Anonymous Employee in Billerica, MA
    Doesn't Recommend

    I worked at Avaya full-time (More than 10 years)

    Pros

    No pros that I can think of

    Cons

    Came from the Nortel Data side. It was a complete nightmare when Nortel went Bankrupt, it got so much worse when the enterprise division got bought out by Avaya. Most of the jobs shipped off to India.


  8. Avoid

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in New York, NY
    Current Employee - Engineer in New York, NY
    Doesn't Recommend
    Neutral Outlook

    I have been working at Avaya full-time (More than a year)

    Pros

    Excellent people to work with

    Cons

    company has been in turnaround mode for several years, lot sod layoffs heavy debt and a low morale culture.

    Advice to Management

    Instead tof talking about building a new company - do it! and exhibit winning behavior


  9. VP Services

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    at one time they allowed for creativity and risk taking good product but need more innovation very loyal partners in multiple channels

    Cons

    management disconnected with market and customers only focus is on P&L at expense of customers and employees have cut some critical mass and resources

    Advice to Management

    re-focus company to core participles truly partner with your partners , understand their business and how they make money


  10. Helpful (11)

    Avaya - behind the scene

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Santa Clara, CA
    Current Employee - Software Engineer in Santa Clara, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    No need to work really... just collect your salary. Funny place.

    Cons

    Planning is for yesterday... no long term outlook and very.. very... very.. short term look. Decision making is ridiculous, no brains, no planning, no care, 180° contradiction between yesterday's decision and tomorrow's decision... 90% of the employees are either stupid, unnecessary or simply just want to collect their salary. Products line is outdated, no place for innovation, no real understanding in new technology or in doing business. 100% of this company is politics and constant politic war between the organization units leads to ridicule, amusement and lack of progress. Different units are actually developing similar products which eventually never see the daylight... No clear and understandable long-term strategy for this company, it seems that the senior management enjoys throwing money on company-paid dinners than actually leading this company forward... Bureaucracy rules. You have an idea? - that's great... but how does it fit the paperwork... and would it need an extra mile from your fellow employee? if both are correct... you are not really a fit to this company culture - because - who wants to work really...?

    Advice to Management

    Stop spending this company money on the CEO salary and start doing your job...!


  11. Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Boston, MA
    Current Employee - Sales Representative in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    People I work with are the best part of the company

    Cons

    Poor culture and poor leadership

    Advice to Management

    Understand our business



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