Avaya

www.avaya.com
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256 Employee Reviews Back to all Reviews

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  1.  

    On the wane

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Avaya

    Pros

    Challenging, high tech environment requiring constant updates to your skills

    Cons

    Full of management from Nortel (the company who went bankrupt), constant downsizing

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Exciting Times

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Avaya

    Pros

    Passion to win. investing in customer solutions, hiring to talent, and getting things done. New leadership is reshaping the culture and puts customer first. People are empowered to make decisions and get things done. Competitive products and solutions.

    Cons

    Brand is not well known. Marketing . A lot of change ( for the good) . Silo's of people and functions that have not embraced change and the new direction. Feels like we have added a lot of weight at top management. Product development needs to breakout and make a difference.

    Advice to ManagementAdvice

    Stay the course. Be completely transparent. Fix our branding. Need to create technology tornados through development and leadership.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Solid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Database Administrator in Saint Petersburg, FL
    Former Employee - Database Administrator in Saint Petersburg, FL

    I worked at Avaya full-time (more than 8 years)

    Pros

    Fortune 500 firm with world wide exposure. Crosses many challenging disciplines.

    Cons

    Bureaucratic IT approach consistent with a public Fortune 500 company

    Advice to ManagementAdvice

    The opportunity is to evolve IT processes to streamline them while maintaining appropriate SOX compliance.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Various Professional Services and Sales Positions.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Avaya full-time (more than 10 years)

    Pros

    Excellent team environment. Great technology. Virtual office flexibility. Very little micro-management. Good base pay.

    Cons

    High turnover of executive leadership. Private ownership profit takes precedence over employee bonuses, 401k match, and other essential benefits.

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Sales Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Engineer in Minneapolis, MN
    Current Employee - Sales Engineer in Minneapolis, MN

    I have been working at Avaya

    Pros

    Great people and talent in the SE organization. Avaya has some great products with unrivaled stability. The company is working hard to transform into a software/applications vendor and we are starting to introduce some great new products in the area of collaboration, customer experience, mobility, and communications enables business processes. It has been a goods place to work, less sure about what the future holds.

    Cons

    Impossible to get a salary increase or move from one SE title to the next once you have been here for a while. The commission plan is reasonable when they set quota fairly, which they are not at all good at doing. Once above 100% great escalators of 2:1 and 3:1. Again , if you have been given an achievable quota. Upper management seems to change every two years in the sales organization. There appears to be some sharp people there now, most seem to be coming form Cisco and bringing all their friends. Will have to see if they are hear in two years and deliver on the plans and promises. They have let go of a lot of great talent in the services area so that makes it challenging when implementing what you have sold. Everything is based on EBITA, if profit margins or sales revenue are not there, they improve EBITA through expense reduction, which is usually force reduction.

  7.  

    Great job, but stress full at times

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Engineer in Naperville, IL
    Current Employee - Systems Engineer in Naperville, IL

    I have been working at Avaya full-time (more than 10 years)

    Pros

    Not tied to a desk. You can bring your company vehicle home and report directly to your first customer stop without reporting to an office. Manage your own workload. Each day is different. Great benefits and pay. Plenty of overtime. Very challenging. Always something new to learn.

    Cons

    Very little technical support. Must find everything you need to know on the internet. Not an 8 to 5 job. Customer needs dictate your work hours. One week a month you have to take the on call duty for 24 hour coverage. Very large area to cover, all of northern Illinois.

    Advice to ManagementAdvice

    Need to make tech support much more accessible.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Overall good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CAM
    Current Employee - CAM

    I have been working at Avaya full-time (more than 10 years)

    Pros

    Overall good compensation plans; Strong product portfolio, Improving customer sat, Poised for growth in Cloud, SaaS and Managed Services, Strong executive leadership and alignment

    Cons

    Difficult to do business with, Complex systems and controls, Benefits quality have declined

    Advice to ManagementAdvice

    Provide clear path for career enhancement, Simplify process and procedures to execute

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    It was good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Avaya full-time (more than 3 years)

    Pros

    Work atmosphere is good and supporting

    Cons

    Employee benefits are not up to the mark

    Approves of CEO
  10.  

    Good pay but too distributed in the globe

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior QA Engineer in Westminster, CO
    Current Employee - Senior QA Engineer in Westminster, CO

    I have been working at Avaya full-time (more than 10 years)

    Pros

    Not micro-managed, good pay, flexible work hours

    Cons

    Company is shrinking too fast, not enough sharp people to work with

    Advice to ManagementAdvice

    Know what our customers want, invest your resources well.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Sunrise, FL
    Current Employee - Account Manager in Sunrise, FL

    I have been working at Avaya full-time (more than 5 years)

    Pros

    Career Path in place for all employees.

    Cons

    Nothing at this time. Nothing at this time,

    Recommends
    Positive Outlook
    Approves of CEO

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