Avaya

www.avaya.com

Avaya Reviews

Updated January 29, 2015
Updated January 29, 2015
1,048 Reviews
3.0
1,048 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Avaya President & CEO Kevin Kennedy
Kevin Kennedy
582 Ratings

Review Highlights

Pros
  • work/life balance can be achieved if you commit to the boundaries (in 75 reviews)

  • Great technology available to work from home, although not always welcomed in some groups (in 60 reviews)


Cons
  • The senior management of company lies to everyone's face on their " Town Hall Meeting" (in 48 reviews)

  • Work-life balance is not in the culture of this company (in 19 reviews)

More Highlights

250 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    It is good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager
    Current Employee - Senior Manager

    I have been working at Avaya full-time (less than a year)

    Pros

    Make people work hard and feel comfortable in company. People are very talent and frendly.

    Cons

    As there is no admin staff in local, most things should be done personally. Salary level can not say that it is very good.

    Advice to ManagementAdvice

    Need to understand local's sales culture, fore example,
     - Need to meet technical features rather than stress on solution
     - Need to be price competitive

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Good company in transformational mode.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Account Manager in Dallas, TX
    Current Employee - Territory Account Manager in Dallas, TX

    I have been working at Avaya full-time (more than a year)

    Pros

    Transformational, Transitional, Growth Opportunities, Great Place

    Cons

    Transformational, lots of new management coming in so lots of new changes week to week

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    It has been a good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in Milpitas, CA
    Former Employee - Senior Software Engineer in Milpitas, CA

    I worked at Avaya full-time (more than 3 years)

    Pros

    Good culture and surrounded by smart people. Employed the best of the breed technologies to develop the products and hence it was always a good learning experience.

    Cons

    Top management kept changing and lost focus on the projects that were started by the earlier management team and hence it was hard to compete with other companies int he market with reduced focus in execution

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great company to work for, but everything is shifting to overseas.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Solutions Engineer in Seattle, WA
    Former Employee - Regional Solutions Engineer in Seattle, WA

    I worked at Avaya full-time (more than 10 years)

    Pros

    The benefits were good when I worked there. Co-workers made the work environment great and the work was usually challenging without being over-taxing.

    Cons

    Management is focused on Metrics and reducing the customer facing experience. Not enough focus given to training on new products. Most training ends up happening onsite in front of the customer. Sales teams always seem to get precedence over the services teams.

    Advice to ManagementAdvice

    Start focusing on the employees and the customers again instead of just meeting the numbers.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Rewarding personal experience but company performance is a concern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Westminster, CO
    Current Employee - Anonymous Employee in Westminster, CO

    I have been working at Avaya full-time (more than 10 years)

    Pros

    Good work ethics/culture for most part, technology is bleeding edge in some areas, sometimes too new for the market.

    Cons

    company struggles with revenues, hence very short term numbers oriented currently. Decisions is driven by financial numbers rather than project/skill needs and long term vision.

    Advice to ManagementAdvice

    Employee retention is not high on the list of values. There are no incentives for employees to stay any more. The technology is such that you need people with experience and historical background in RnD and product management to be most effective. Don't see that happening which will create a big gap and technological advances and competitiveness will be affected. Even if not for the rest of the company, product development and product management should have employee retention incentives.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Very good group

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Avaya full-time (less than a year)

    Pros

    Good internal culture, great group work

    Cons

    Low salary, very few benefits

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    continuing software development on existing products

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in Santa Clara, CA
    Former Employee - Senior Software Engineer in Santa Clara, CA

    I worked at Avaya full-time (more than a year)

    Pros

    stable work environment - projects and people

    Cons

    not exciting - same projects with same technologies

  9.  

    Maintain, support, and administer Avaya s8xxx servers and Gateways

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SAS in Westminster, CO
    Former Employee - SAS in Westminster, CO

    I worked at Avaya full-time (more than 10 years)

    Pros

    Was the benefits and rate of Pay

    Cons

    outsourcing, stability of the company

    Advice to ManagementAdvice

    more sharing of new products to your front line of business

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Relatively good experience with my first fortune 500 company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Avaya full-time (more than 3 years)

    Pros

    Very nice, capable, and talented co-workers, senior managers, and directors. Good CEO that communicates with the company well. Relatively well paying.

    Cons

    Bonus structure has thresholds almost impossible to attain so bonuses are almost non-existent. Constantly rotating C-level positions causes the department I am in to lurch in different directions every 18 months (we have had 3 C-level VP's in the 4 yrs I have been with the company). Draconian cost cutting on expenses.

    Advice to ManagementAdvice

    Hire competent C-level VP's and stick with them. Hire VP's that treat employees well instead of acting like children throwing a tantrum when they don't get what they want.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Challenging times

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Avaya

    Pros

    Lots of challenging and interesting engineering projects

    Cons

    To few people left for all the work remaining.

Work at Avaya? Share Your Experiences

Avaya

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.