Avis Budget Group
2.9 of 5 369 reviews
www.avisbudgetgroup.com Parsippany, NJ 5000+ Employees

Avis Budget Group Reviews

Updated Jul 7, 2014
All Employees Current Employees Only

2.9 369 reviews

                             

60% Approve of the CEO

Avis Budget Group CEO Ron Nelson

Ron Nelson

(128 ratings)

45% of employees recommend this company to a friend
97 Employee Reviews Back to all reviews
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    Rental Sales Agent

    Rental Sales Agent (Former Employee)
    Grand Rapids, MI

    ProsStays busy. Opportunities to help the public. Sales agent makes an hourly wage and also incentive bonuses for sales.

    ConsSales pressure, not everyone works as a team,

    Advice to Senior ManagementDon't measure everything by sales numbers.

    Yes, I would recommend this company to a friend

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    Challenging on board, turnover opened more attractive schedule, 50/50 recommendation

    Rsa/Lead (Current Employee)

    ProsCommision supplements base pay
    base pay raises, every quarter or so.
    meet many different people.

    ConsSchedule based on seniority, worst schedule for newbies
    irate customers, complaints, cranky travelers
    at times you are on your own if you are at a small location.
    if your not a sales person, you may be frustrated with the sales script

    Advice to Senior Managementif more than one manager, everyone needs to be on the same page!
    give a little more recognition to your employees.

    Yes, I would recommend this company to a friend

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    Limited Opportunity

    RSA (Current Employee)
    Louisville, KY

    ProsGood training program.
    Easy communication between locations.
    Responsibilities are clearly outlined.
    Competitive with rental prices and selection of vehicles.
    Promote from within.

    ConsLack of vehicles on many days, which limits commission opportunity.
    Commission tiers cause extreme changes in projected commission for day to day.
    Very old software system.
    Mostly commission ineligible customers (Avis preferred).

    Advice to Senior ManagementStandardize preferred renting process at all locations, or better communicate the policies of each location.

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    • Culture & Values
           
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    vary busy.

    Rental Sales Associate (Current Employee)
    Portland, ME

    Prosgood position, opportunity for really good pay,

    Conspaper work gets annoying, some locations more than others,

    Yes, I would recommend this company to a friend

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    Locally a bit chaotic. Corporately had good vision

    Anonymous Employee (Former Employee)
    Seattle, WA

    ProsTrying to improve over all image

    ConsTreats the employees indifferently needs more employee backing

    Advice to Senior ManagementEncourage your employees and remember they represent the company. Also, listen to concerns

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    Was a good paying job

    Customer Service Representative (Former Employee)
    Astoria, NY

    ProsWas able to rent vehicles and get travel discounts, paid well

    ConsDon't know what it pays now

    Advice to Senior ManagementNone

    No, I would not recommend this company to a friend

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    • Culture & Values
           
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    It was a great experience to meet people from all parts of the world, very educational and eye opening.

    Customer Service Representative (Former Employee)
    Johnson City, NY

    ProsFlexibility and rewarding by meeting new people.

    ConsThe hours and nights and weekends.

    Advice to Senior ManagementAs you are trying to upsell extra services and optional services think how it is to be tired an exhausted from your travels you don't want to be hounded to buy them.

    Yes, I would recommend this company to a friend

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    Manager Merry-Go-Round

    Operations/Sales Manager (Former Employee)
    Houston, TX

    ProsCompany car, free gas, interacting with lots of people daily.

    ConsLong hours, always running, little room for advancement. You won't see your family! But, that is probably a matter of the city your work in. Houston churns managers and few stay. If you do, you get used to it, and love your coworkers, because they will be the only 'family' you see.

    Advice to Senior ManagementPay your managers as you do your rental sales agents! We train and coach them to make thousands of dollars in commissions, which we never see any of ( rather a tenth of annually).

    No, I would not recommend this company to a friend

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    • Culture & Values
           
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    2 people found this helpful  

    Mixed experience

    Manager (Current Employee)
    Parsippany, NJ

    ProsGood people overall to work with and very knowledgeable of the car rental industry.

    ConsNot much opportunity to advance. People stay here 30 years and become complacent with their jobs. Innovation is lacking while most people feel they have jobs for life here.

    Advice to Senior ManagementBring in new blood as that's the only way you can hope to keep up with Hertz and Enterprise.

    No, I would not recommend this company to a friend

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    • Culture & Values
           
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    Ok Company

    First Report Unit (Current Employee)
    Virginia Beach, VA

    ProsRoom to move up in company. Promotes within

    ConsBase pay could be better. Lots of volunteer overtime

    Advice to Senior ManagementBut rules in writing & not make them up as you go

    Yes, I would recommend this company to a friend

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