Avis Budget Group Reviews

Updated June 16, 2015
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Avis Budget Group CEO Ron Nelson
Ron Nelson
18 Ratings

Pros
  • Good benefits including sick days and paid vacation (in 19 reviews)

  • great pay great benefits rent a car discount (in 17 reviews)

Cons
  • In Albuquerque NM the upper management loves intimidation techniques (in 31 reviews)

  • Poor work life balance but it depends on your project (in 12 reviews)

More Pros and Cons

56 Employee Reviews

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  1. Helpful (1)

    Rental Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Rental Sales Associate in San Jose, CA
    Current Employee - Rental Sales Associate in San Jose, CA

    I have been working at Avis Budget Group full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    If you can sell and work a lot of overtime you can potentially make decent money. Union Job. Benefits. If you are good, you can climb the corporate ladder. Our district manager and senior airport manager both started with entry level jobs.

    Cons

    Working an entry level customer service job in the rental car industry is brutal. You have to have thick skin. Customers will constantly berate you. To the company you are just a number and you are only as good as your sales. The payout tiers are bogus. Unlike most sales jobs, your commission is penalized when you don't make a sale. There is a high turnaround with management (At least at the san jose location). Because of this ,often times a veteran sales agent is way more knowledgeable than the managers hired to lead and guide them. I use the term manager loosely as they don't have a lot of power. They are more like supervisors. A good sales agent will take home more money than a manager. When you first start you will be stuck on the night shift and will have random days off. You will also work every single holiday. Say goodbye to any social life. I know people who have been with the company 15 years who still don't have weekends off. The "employee discount" is pretty much whatever the nicest manager wants to charge you. Often times you can find cheaper rates on priceline or costco! And lastly choose your battles wisely because the sales agent will usually lose. Management will always take the customer's side. And even internally. If you have a disagreement with a manager, the manager usually wins.

    Advice to Management

    If you are incompetent, please realize this and don't make your employees lives miserable. Understand that even though you are higher up on the corporate scale, you are working with other human beings who deserve to be treated with respect. Recognize your most talented sales agents and reward them accordingly.


  2. Helpful (1)

    Ok

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Agent in Bay City, MI
    Current Employee - Service Agent in Bay City, MI

    I have been working at Avis Budget Group full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Work at your own pace

    Cons

    Bad equipment terrible conditions


  3. Good Pay

    Current Employee - Rental Sales Agent
    Current Employee - Rental Sales Agent

    I have been working at Avis Budget Group

    Pros

    Good pay and good family life balance

    Cons

    questionable sales techniques and poor ethics

    Advice to Management

    Rethink their sales methods to retain clients and employess


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  5. Helpful (2)

    Disorganized, unfortunately...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Return Agent in Sarasota, FL
    Current Employee - Return Agent in Sarasota, FL

    I have been working at Avis Budget Group full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Honestly, the best things are having fantastic coworkers and fairly simple, straight-forward work. Out of season, it's an easy job that anyone could handle.

    Cons

    Common for any customer service job, we may often have to deal with people who are rude, angry, or manipulative. (To be clear, the next bits may be more about my location and/or bad luck.) We're constantly understaffed and overwhelmed during season. Due to not having enough staff on hand to cover while you are gone, taking breaks for either food or going to the restroom can be frowned upon. Management, both local and district, has changed often enough and is well known for promising improvements that never seem to come, including raises in salary.

    Advice to Management

    All in the "cons" section.


  6. Promote from within??? Only if you're management, and that's a maybe.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Chicago, IL
    Current Employee - Customer Service Representative in Chicago, IL

    I have been working at Avis Budget Group full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Meeting new people, building bonds with fellow employees and customers, car discounts (better discounts than employee discounts when you learn codes), car knowledgeability

    Cons

    Schedule based on seniority so work nights and horrible choice off days, inconsistent management, lying upper management, work outside even during a polar vortex, favoritism, no room for growth in company if you aren't management (and sometimes there isn't growth there either), miscommunication/under or no communication between management

    Advice to Management

    To the senior leadership team, when you come to town, like you have been for the last couple of years to say "thank you", find someone who isn't afraid to tell you how it really is for the employees. Your regional, city, and district manners LOVE to put up a facade as if it is such a wonderful, family oriented company, when it is not. I've seen great managers leave due to a horrible work life balance while the district mgr received the promotion off the back of another's work ethic. I've seen great managers promoted then demoted over pettiness and something that they walked into through their promotion. I've seen employees demoted because they refused to be held accountable for a manager's mistake and miscommunication. I've seen an employee offered an internal position, then given a crappy expatiation why they had to take it back from them. I've seen an employee who was fully capable with management qualities held back for 3 yrs because they choose not to take the exact path that the city manager took in order to get promoted. They even already had a college degree, and the same degree as some of the managers hired externally, yet still held back. The management team loves to push on the employees what needs to be improved, and they always try a random idea, but they never fallow through. They also try to hold the employees accountable, when they can't even be accountable for themselves. And when the employees try to present the issues at hand, the upper management continues to turn a blind eye to holding their management teams accountable. ABG will always fall short of being a better company with practices like this and I hope that they someday address it. Otherwise you are going to be stuck with OK employees, employees that have been there so long that they aren't leaving until they retire, great employees who leave and get better jobs who actually pay and treat them according to their worth, or bad untrainable employees who continue to work against what it trying to be accomplished for a pay check.


  7. Helpful (4)

    You will never get anywhere no matter how hard you try.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Car Servicer in Scranton, PA
    Current Employee - Car Servicer in Scranton, PA

    I have been working at Avis Budget Group

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    some days are slow so you will get some down time to recharge. Hard to find many pros for this job and or company.

    Cons

    Work as hard as you can but you will never be further along in this job. pay stinks

    Advice to Management

    Look into who is doing what at each and every position and location. I bet you find some are carrying the place much more then others. My boss just got elite boss status...lol what a joke


  8. Helpful (2)

    So far eh

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Avis Budget Group

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Location and hours. Good manager so far.

    Cons

    Too many coworkers that have attitudes, sales sabotage environment from coworkers, pay eh, training inconsistent.

    Advice to Management

    Expand opportunities that are corporate to areas other than VA.


  9. Helpful (1)

    Great if you're looking to settle.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Tulsa, OK
    Current Employee - Software Engineer in Tulsa, OK

    I have been working at Avis Budget Group

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Great management.
    Great work-life balance.
    Very flexible hours.

    Cons

    Inability to be innovative.
    Slow to move due to politics.
    Inability to move higher unless you move to headquarters.

    Advice to Management

    Less beauracracy, empower your employees to be innovative and challenge them more.


  10. Helpful (1)

    if you dont have a bachelors annd dont mind working weekends then its a good place to start

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Avis Budget Group

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    if you dont have a degree annd dont mind working weekends then its a good place to start. not a lot of responsiblity beyond showing up . that is if you have a minimum amount of bills to be paid.

    Cons

    no room to grow. limited hiring from within, not capable of real change, management is not competent

    Advice to Management

    limited structure, day to day limited plan , social atmosphere is weak, rude and classless in some managerial techniques.


  11. Helpful (1)

    Very repetitive will get boring after one year

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Rental Agent
    Current Employee - Rental Agent

    I have been working at Avis Budget Group full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The is opertunity to make good commissions during busy times

    Cons

    Overbooking cars very little management support



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