Avis Budget Group

  www.avisbudgetgroup.com
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Avis Budget Group Reviews

Updated June 14, 2014
Updated June 14, 2014
487 Reviews

3.2
487 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Avis Budget Group CEO Ron Nelson
Ron Nelson
144 Ratings

Review Highlights

Pros
  • Good benefits including sick days and paid vacation (in 16 reviews)

  • It's a Union location and there is great benefits because of the Union (in 13 reviews)


Cons
  • Upper management does NOT listen or care about the workforce (in 23 reviews)

  • long hours with no overtime, bad weather means flight delays (in 20 reviews)

More Highlights

44 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Poor Rental Sales Agent Training At Counter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Rental Sales Agent
    Current Employee - Rental Sales Agent

    Pros

    Benefits

    Large blocks of slow periods at my location.

    I am single, so I don't mind working weekends, holidays, odd shifts.

    Due to my previous work history, there is ample room for advancement.

    Cons

    Operations managers are nice but do not perform some of their duties to adequate levels. For example:

    They don't train the rental sales agents at the counter, despite the fact that it is their policy to do so.

    Poor/slow resupply of smaller vehicles from the cleaning department, and slow shuttle drivers. How many shuttle drivers does it take to change a light bulb?

    I accepted and even embraced their upselling and selling of add-on products. However, when we have a longer rental period from a customer, such as 3 weeks, with no upsell or add-ons, it drags our average down.

    If we don't meet sales expectations, we can be let go. Maybe they should place less weight on these longer rentals as it pertains to our average. This is the reason I will not recommend this company to friends.

    Advice to ManagementAdvice

    Accountability for ops managers on above. These are not difficult components to manage, but there isn't a mechanism to double check that they are performing these duties.

    My location has several employees that have been here for more than 10 years. They catch/fix some of these problems. The portion that fall through this line of defense result in service failures to the customers.

    Replace the antique DOS reservation system LOL.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Stressful

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Co-workers for the most part are very friendly and helpful. The training program is very in depth and helpful. Keeps you busy so time goes by fast.

    Cons

    Management is never on the same page. You can be told you are doing great by several of them and then you basically suck by another. Different rules apply for different people. Moral since I have been here has gotten even worse.

    Advice to ManagementAdvice

    Get on the same page! Deal with issues brought to your attention and dont bury your head in the sand. It hurts moral and makes us that work for you feel not important.

  3.  

    Okay, no real room to grow in a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Discount on car rentals that's the only perk. But you often can just catch a better deal through a travel site.

    Cons

    Terrible scheduling. Upper management seems to not know, better yet doesn't have an ounce of a clue what takes place during each shift changes when it comes to operations. Seniority is a big deal, you will always get the short end of the stick when it comes to scheduling, vacation time and personal time off requests.

    Advice to ManagementAdvice

    Get a clue. Your customers, especially many of your corporate "Avis First & Preferred" are rude & treat your employees like crap.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Swindle and be swindled

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Rental Sales Agent  in  Chicago, IL
    Current Employee - Rental Sales Agent in Chicago, IL

    Pros

    THE MONEY IS AMAZING!!!! As a RSA. Learn how to "persuade" people to upgrade and buy insurance and this is THE BEST company to work for. Stay for a year or so make as much as you can and GTFO lbvvvvvvvs!

    Cons

    EVERYTHING ELSE. The leadership and team are all back stabbing and sneaky. I should know I became drenched in the disgusting culture of the company. Everyone knows the evil backbone of this company yet no one does anything.

    Advice to ManagementAdvice

    Get out! Step down and allow good clean hard working people who care about customers to replace you.

    Recommends
    Positive Outlook
    Disapproves of CEO
  6.  

    Avis budget need organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Quality Control Agent  in  Philadelphia, PA
    Current Employee - Quality Control Agent in Philadelphia, PA

    Pros

    Working with some great ppl, provided uniforms, discounts on a lot

    Cons

    Shift bid, management lack there of

    Advice to ManagementAdvice

    Pay more to the employees, become more compassionate

    Recommends
    Neutral Outlook
    Disapproves of CEO
  7.  

    I been working at avis for 2 months

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    flexible hours, and u get to drive new cars

    Cons

    pay is 8 dollars a hour, no benefits for part-time employees plus they don't wanna hire fulltime so they don't have to give them, ,co-workers don't work as a team, management doesn't care about nothing but getting the cars on the ready line, I see coworkers invading each other sexual space and that's against everthing they learned in training, if u clock in one min late that goes as a point twords u and if u get a certain Amount of points like 6 in your first 90 days u could be fired even if its one min late, they have no grace period or respect for people lives, a line of ppl could be waiting to clock on for 2oclock in the eveing and your scheduled to clock on at the same time as them, and your the last person to clock in and it was 2:01, they don't care they will give u a point, smh I mean it happen to me 3 times

    Advice to ManagementAdvice

    train your leads, make sure your management are looking out for their good and hard working employees, eliminate sexual harassment from the job and give part time workers an opportunity to progress, and give employees a 5min grace period

    Neutral Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    stressful and profitable during season

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Rental Sales Agent  in  Fort Lauderdale, FL
    Current Employee - Rental Sales Agent in Fort Lauderdale, FL

    Pros

    You can make a lot of money during season as long as you are provided with cars to rent. Good benefits including sick days and paid vacation.

    Cons

    No organization, lack of cars, no recognition for anything good. Its a roller-coaster of a job. You are part of a workers union here which offers both pros and cons itself.

    Advice to ManagementAdvice

    More support for front line employees. Counter managers should actually be at the counter.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Good job for college aged kids

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Rental Sales Associate
    Current Employee - Rental Sales Associate

    Pros

    Lots of time between flights

    Cons

    Managers make the job much more complicated then it needs to be
    Csi is a scam

    Advice to ManagementAdvice

    Pay rental agents direct commission

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 4 people found this helpful  

    Bullies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Seattle, WA
    Current Employee - Customer Service Representative in Seattle, WA

    Pros

    Full-time, benefits, 2 days off in a row. Got to meet people from all around the world

    Cons

    micromanaging managers, Making employees to stand in 20 degree weather instead of in a warm car like the daytime workers do.Told to lie to customers about prices. Sexual harrassment on an everyday basis and management does nothing but sometimes join in.

    Advice to ManagementAdvice

    Be professional....Stop the sexual harrassment. Comunicate

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    working in 24-hour 365 operations is very crazy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager  in  Phila, PA
    Current Employee - Operations Manager in Phila, PA

    Pros

    free car and gas, great benefits & discounts for companies (verizon,expedia)

    Cons

    long hours with no overtime, bad weather means flight delays

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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