Avis Budget Group

  www.avisbudgetgroup.com
  www.avisbudgetgroup.com

Avis Budget Group Reviews

Updated November 23, 2014
Updated November 23, 2014
520 Reviews
3.2
520 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Avis Budget Group CEO Ron Nelson
Ron Nelson
169 Ratings

Review Highlights

Pros
  • Good benefits including sick days and paid vacation (in 19 reviews)

  • It's a Union location and there is great benefits because of the Union (in 17 reviews)


Cons
  • Deal with it" from upper management then blamed for poor customer review (in 31 reviews)

  • Poor work life balance but it depends on your project (in 12 reviews)

More Highlights

42 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great for those who's trying to move up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager in Miami, FL
    Current Employee - Operations Manager in Miami, FL

    I have been working at Avis Budget Group full-time (more than an year)

    Pros

    Very prestigious and well known company

    Cons

    No work life Balance. No the best choice if you have kids.

    Advice to ManagementAdvice

    A lot of hard work, and hours. Pay us what we're worth.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Not good. A poorly organized company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Pittsburgh, PA
    Current Employee - Customer Service Representative in Pittsburgh, PA

    I have been working at Avis Budget Group (more than an year)

    Pros

    Typically one can develop great relationships with the customers of their location. The fellow employees are usually good people as well.

    Cons

    Extremely high turnover rate. Poor supply chain management skills. Every week I would encounter a situation where the district manager did not have enough necessary cars available to rent. This creates furious customers who are unable to rent a car and all they can do is yell at the customer service rep.

    Advice to ManagementAdvice

    At least pretend like you want to be there and work for the company.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3.  

    Fine for awhile but no room to advance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Charlotte, NC
    Current Employee - Sales Associate in Charlotte, NC

    I have been working at Avis Budget Group full-time (more than an year)

    Pros

    Great benefits and that's it!

    Cons

    High turn over rate due to poor management. Some coworkers try to throw you under the bus to look better. The shifts are all about seniority so prepare to work odd hours. Also those hours usually don't pay well.

    Advice to ManagementAdvice

    All the good managers leave because they don't fit into the "boys club." Stop talking about promoting from within when you know you aren't going to do it.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Decent company, horrible location

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Atlanta, GA
    Current Employee - Customer Service Representative in Atlanta, GA

    I have been working at Avis Budget Group full-time (more than an year)

    Pros

    Usually a lot of available overtime since the turn over rate is really high.

    Cons

    Favoritism over seniority, lack of caring and help from management, high turn over rate, inaccuracy with working hours and paychecks. I could go on and on. If you gain a few pay raises and want to move up to a better position, they take your pay raises and put you down to what the starting pay is!

    Advice to ManagementAdvice

    Stop being lazy and actually work and help your employees. Hire from within the company.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Oh k job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Rental Sales Agent in San Jose, CA
    Current Employee - Rental Sales Agent in San Jose, CA

    I have been working at Avis Budget Group full-time (less than an year)

    Pros

    Good pay, great coworkers, good sales experience

    Cons

    Bad hours, mangment,short breaks, stressful

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Informative, but crappy management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at Avis Budget Group full-time (more than 10 years)

    Pros

    Starting pay is good... usually 11.50 and then plus commission if you are a rental sales agent
    The "down" months where we are not too busy and get paid to just be there sometimes

    Cons

    MANAGEMENT COMMUNICATION
    Summer and being oversold on cars..... EVERY DAY!

    Advice to ManagementAdvice

    Learn to talk to your employees about how they really feel about things.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Poor Rental Sales Agent Training At Counter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Rental Sales Agent
    Current Employee - Rental Sales Agent

    I have been working at Avis Budget Group full-time (less than an year)

    Pros

    Benefits

    Large blocks of slow periods at my location.

    I am single, so I don't mind working weekends, holidays, odd shifts.

    Due to my previous work history, there is ample room for advancement.

    Cons

    Operations managers are nice but do not perform some of their duties to adequate levels. For example:

    They don't train the rental sales agents at the counter, despite the fact that it is their policy to do so.

    Poor/slow resupply of smaller vehicles from the cleaning department, and slow shuttle drivers. How many shuttle drivers does it take to change a light bulb?

    I accepted and even embraced their upselling and selling of add-on products. However, when we have a longer rental period from a customer, such as 3 weeks, with no upsell or add-ons, it drags our average down.

    If we don't meet sales expectations, we can be let go. Maybe they should place less weight on these longer rentals as it pertains to our average. This is the reason I will not recommend this company to friends.

    Advice to ManagementAdvice

    Accountability for ops managers on above. These are not difficult components to manage, but there isn't a mechanism to double check that they are performing these duties.

    My location has several employees that have been here for more than 10 years. They catch/fix some of these problems. The portion that fall through this line of defense result in service failures to the customers.

    Replace the antique DOS reservation system LOL.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Okay, no real room to grow in a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Avis Budget Group full-time (more than an year)

    Pros

    Discount on car rentals that's the only perk. But you often can just catch a better deal through a travel site.

    Cons

    Terrible scheduling. Upper management seems to not know, better yet doesn't have an ounce of a clue what takes place during each shift changes when it comes to operations. Seniority is a big deal, you will always get the short end of the stick when it comes to scheduling, vacation time and personal time off requests.

    Advice to ManagementAdvice

    Get a clue. Your customers, especially many of your corporate "Avis First & Preferred" are rude & treat your employees like crap.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Swindle and be swindled

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Rental Sales Agent in Chicago, IL
    Current Employee - Rental Sales Agent in Chicago, IL

    I have been working at Avis Budget Group full-time (more than 3 years)

    Pros

    THE MONEY IS AMAZING!!!! As a RSA. Learn how to "persuade" people to upgrade and buy insurance and this is THE BEST company to work for. Stay for a year or so make as much as you can and GTFO lbvvvvvvvs!

    Cons

    EVERYTHING ELSE. The leadership and team are all back stabbing and sneaky. I should know I became drenched in the disgusting culture of the company. Everyone knows the evil backbone of this company yet no one does anything.

    Advice to ManagementAdvice

    Get out! Step down and allow good clean hard working people who care about customers to replace you.

    Recommends
    Positive Outlook
    Disapproves of CEO
  11.  

    Avis budget need organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Quality Control Agent in Philadelphia, PA
    Current Employee - Quality Control Agent in Philadelphia, PA

    I have been working at Avis Budget Group part-time (less than an year)

    Pros

    Working with some great ppl, provided uniforms, discounts on a lot

    Cons

    Shift bid, management lack there of

    Advice to ManagementAdvice

    Pay more to the employees, become more compassionate

    Recommends
    Neutral Outlook
    Disapproves of CEO

Work at Avis Budget Group? Share Your Experiences

Avis Budget Group

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.