Avis Budget Group

  www.avisbudgetgroup.com
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Avis Budget Group Reviews

Updated Jul 16, 2014
All Employees Current Employees Only

2.9 375 reviews

61% Approve of the CEO

Avis Budget Group CEO Ron Nelson

Ron Nelson

(131 ratings)

45% of employees recommend this company to a friend

Review Highlights

Pros
  • Good benefits including sick days and paid vacation(in 16 reviews)

  • It's a Union location and there is great benefits because of the Union(in 13 reviews)


Cons
  • Upper management does NOT listen or care about the workforce(in 23 reviews)

  • long hours with no overtime, bad weather means flight delays(in 19 reviews)

79 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    The moon and the stars promised, nothing delivered.

    Rental Sales Associate (Former Employee) Minneapolis, MN

    ProsYou get to know a lot about customers and vehicles. You're taught how to sell and given feedback about it.

    ConsPayroll does not send your check on time. Your last check, isn't sent, at all, you have to call HR and fight them for your hard earned money. They don't tell you that both your hourly and commissions are heavily taxed. Working 50+ hours per week, I was only making $8 an hour, in a really stressful environment. We were terribly understaffed and had to handle long lines of frustrated customers while trying to sell them different products. Not a good gig.

    Advice to Senior ManagementHire more people. Hire more people. Don't take advantage of the employees. Tell your employees that ethics are important but they rarely come into play at work, so leave your values at home.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    It's clear that Avis Budget has an initiative to have new people write reviews.

    Manager (Former Employee) Saint Louis, MO

    ProsCompany car, Health insurance, Vision, Dental, 401K, a paycheck, ability to pay some of my bills.

    ConsFirst, I'd like to address the sudden rash of 4 and 5 star reviews over the last 6-10 months, Hello? It's clear that either HR or upper-management are soliciting these posts from newer employees. I think it will be interesting to see what these employees have to say after a year of work. I am going to guess that the reviews won't be filled with sunshine and butterflies like they are now.
    This is a horrible company for which to work. They will suck the life out of you and then spit you out. You are not a person to them, but a resource, a number on a P&L, that's it.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Salary lacking & business practices questionable.

    RSA (Former Employee)

    ProsOffer non traditional hours for those needing that type of schedule. Physical work environment comfortable.

    ConsSales practices promoted often cross ethical lines. Pay is poor which is probably what leads to the questionable sales ethics.

    Advice to Senior ManagementKeep an eye out on the practices of your operating units. It really was a surprise to see a reputable company undertake the practices I witnessed. Not sure if the sales practices promoted at my site are rampant but sales tactics supported by some managers are not ethical. I witnessed business practices that I would not call "sales" but a great example of "always read the fine print" of what you sign.

    No, I would not recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Do You love workplace drama? Do you love a management constantly harassing you? Are you a robot?

    Rental Sales Agents, Car Control and Clerk Typists (Former Employee) SeaTac, WA

    ProsYou get really close with the people you work with. You get to meet a lot of interesting people. Money can be great. It's a Union location and there is great benefits because of the Union.

    ConsManagement allows unethical work practices and doesn't reward hard work and loyalty.

    The people you get really close with are also a con. You find out more than you want about them and the way they practice their sales.

    Work place observations: Manager stands almost behind you and grades you on what you say and how you say it. You are given a script of what is approved to say and what isn't, but feel free to customize it. Just make sure you include everything they want you to say and add nothing that makes it personal to you.

    Shop Stuart is too afraid and lazy to standup for anyone. They can't seem to separate their personal feelings for people from their job at hand.

    Advice to Senior Managementstop hiring people from outside the not just the company but also at least hire people that have been in the business before.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    1 person found this helpful  

    Can you lie?

    Anonymous Employee (Former Employee)

    ProsSome RSA can make up to 12k a month in commission.

    ConsA ton of backstabbing by fellow employees. They will steal your sales you wre encouraged to lie to customers about insurace yet if you are caught you will get in trouble..it is a very dishonest place to do business with.

    Advice to Senior ManagementKnow what you are doing half the time you see nothing but numbers. I saw many of ypu try to sell on the counter and your efforts where laughable. Lead by example not intimidating your employees.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Only good as a temporary job while you look for another one.

    Customer Service Representative (Current Employee) Chicago, IL

    Pros*If you like working overtime, then that is definitely going to be a pro for you with Avis/Budget
    *If you are looking for benefits [health, dental, vision, 401k, etc.].. they offer all that here.
    *If you like being part of a union, they have one here.

    ConsOkay, where to start

    *Speaking of overtime, after your 90 probation period, that can start giving you mandatory overtime. Just recently, I was scheduled to work 2-10 P.M. I had switched shifts with a co-worker of mine [10-6] because me friend had a going away party [moving across the country permanently]. I had told this to a manager during my workday. That same manager then proceeded to hand me 4 mandatory overtime hours, and I had to stay until 10 anyway. I complained and asked if I can just leave, especially since it was dead. He threatened to write me up if I left. This is a common practice at Avis.

    *The weather conditions are terrible. I got frost bite during the winter and have almost fainted a few times in the heat so far.

    *Sorely underpaid for the amount of work we do. You start at 11.20 and hour. Job duties include: Checking in customers when they return their cars, inspecting the cars for damage then writing incident reports, handle customer concerns and try helping them out, dispatching and putting cars into the system to they are ready to rent, greeting customers as they get off the bus, working at the counter giving out cars to Preferred or Fastbreak members, working the exit gate, doing inventory and scanning every car on the lot, etc. CSR's probably do more work than anyone else there [including operation managers] and only 11.20 an hour? Get out of here with that.

    *The union has made employees lazy, which makes it harder on the new guys. What I mean by this is that employees that have been there for several years use the union to their advantage and basically sit around doing nothing. So when you first start off there, all the work burden is on you. And it will be for a while.

    *Seniority prevails. The longer you're there, the better hours you get. Meaning when you start out, you'll get a terrible schedule. You'll probably be stuck on that terrible schedule for AT LEAST 2 years because of the high turnover rate. It's hard to gain seniority when so many people behind you that get hired keep quitting.

    *Managers don't care about your suggestions to improve the workplace. They think they know what works even though they aren't the ones out there doing the job. Time after time, their plan fails... and then the complain to us about the job not getting done right.

    *Company is fueled by fear. The op. managers try scaring us into doing a better job. The district manager tries scaring the op. Managers into doing a better job. The city manager tries scaring the district manager into doing a better job. It's sickening.

    No, I would not recommend this company to a friend

     

    Fun to work at. But no advancement.

    Anonymous Employee (Former Employee)

    ProsGood benefits. Nice coworkers. The workers are friendly and nice to talk to. You get to meet a lot of different kinds of people..

    ConsIf you want to move up in the company they don't give you a chance. The equipment you use is so old and never works.

    Advice to Senior ManagementGet newer equipment for the job and it would be better for everyone.

    • Culture & Values
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Area Manager

    Area Sales Performance ManagAt (Former Employee) Boston, MA

    ProsHaving a company vehicle and gas card.

    ConsAtmosephere is horrible. Upper management does NOT listen or care about the workforce. Their management style is to dominate and intimidate.

    Advice to Senior ManagementCompany keeps losing money and the only constant is upper management. Time to look in the mirror folks!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    treating independent contractor like employee

    Sales Agent (Current Employee)

    ProsNone, nothing to tell you what is good from this company, never on your favor

    ConsCannot close business for lunch break
    mandatory meeting and training

    Advice to Senior ManagementPlease control your district manager and territory managers not to treat agency operators and their employees like avis budget employees. Please allow us to have a lunch break!

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    RSA. The position is not what you are told it will be.

    RSA (Current Employee) Norfolk, VA

    ProsYou can make money but you will be taxed si heavy on commission it will hardly be worth it. There are Grey areas when making money, which management will both encourage and and discipline you for, then encourage again.

    ConsPoor management. Favoritism and backstabbing all at the same time. No communication. In effort to save money the company will cut corners everywhere. This impacts the ability to have cars available. No room for growth. Management no where to be seen some days. No work life balance. Schedules suck. Unrealistic performance expectations lead to rampant unethical behavior.

    Advice to Senior ManagementManagement should be on the same page. You should be available and do your job. Be honest with the employee about what they are signing on for.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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