Avis Budget Group

www.avisbudgetgroup.com
Employer Engaged

Avis Budget Group Reviews

Updated February 27, 2015
Updated February 27, 2015
157 Reviews
3.0
157 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Avis Budget Group CEO Ron Nelson
Ron Nelson
157 Ratings

Review Highlights

Pros
  • Good benefits including sick days and paid vacation (in 19 reviews)

  • It's a Union location and there is great benefits because of the Union (in 17 reviews)


Cons
  • Deal with it" from upper management then blamed for poor customer review (in 31 reviews)

  • Poor work life balance but it depends on your project (in 12 reviews)

More Highlights

157 Employee Reviews Back to all Reviews

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  1. 1 person found this helpful  

    Rental Sales Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Rental Sales Agent in Atlanta, GA
    Former Employee - Rental Sales Agent in Atlanta, GA

    I worked at Avis Budget Group

    Pros

    Commission is great during the busy seasin

    Cons

    Management is terrible and you truly have to work hard for work/life balance

    Doesn't Recommend
    Negative Outlook
  2. 2 people found this helpful  

    Look elsewhere if you are looking for a career, you won't find it here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Cleveland, OH
    Current Employee - Customer Service Representative in Cleveland, OH

    I have been working at Avis Budget Group

    Pros

    There is a lot of down time.

    Cons

    Too many chiefs and never enough indians running the show. Most managers don't pitch in to help when staff is in a bind. Many times management is hard to get a hold off when there are problems even over the radio. Alot of favoritism happens here as well.

    Advice to ManagementAdvice

    Hire better quality people, not just bodies to fill open positions!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Customer Service Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Kansas City, MO
    Current Employee - Customer Service Representative in Kansas City, MO

    I have been working at Avis Budget Group full-time (more than a year)

    Pros

    Great people to work with. Good place to start

    Cons

    Schedule is based on seniority. Work outside at times

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Avis Budget Group

    Pros

    Perks, company car, great co workers,

    Cons

    Upper management. human resources, sales numbers

    Advice to ManagementAdvice

    quit micro managing

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Good Experience

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Avis Budget Group

    Pros

    The pay was pretty good. the hours were good no matter part time or full time.

    Cons

    the environment was a bit harsh being outside in the cold weather.

  7.  

    Moyen

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Agent in Paris (France)
    Current Employee - Service Agent in Paris (France)

    I have been working at Avis Budget Group full-time (more than a year)

    Pros

    pour ceux/celles qui aiment le service clientele et les voitures

    Cons

    Quelques clients difficiles a gerer, manque de vehicule...

    Advice to ManagementAdvice

    -plus de vehicule a dispo

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    IT Project Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Project Manager in Parsippany, NJ
    Former Employee - IT Project Manager in Parsippany, NJ

    I worked at Avis Budget Group full-time (more than 10 years)

    Pros

    Competitive and forward thinking - thrives to be number 1.

    Cons

    Poor career path discussions by management with subordinates.

    Advice to ManagementAdvice

    Communicate closer with employees prior to yearly evaluations.

    Recommends
    Positive Outlook
  9.  

    rental agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Rental Agent in San Luis Obispo, CA
    Former Employee - Rental Agent in San Luis Obispo, CA

    I worked at Avis Budget Group part-time (more than a year)

    Pros

    Rental discounts come in handy

    Cons

    Customers are often a pain in the butt

    Advice to ManagementAdvice

    pay more and make sure contractors follow osea standards

    Doesn't Recommend
    Positive Outlook
  10.  

    Lack of communication

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Rental Sales Agent
    Current Employee - Rental Sales Agent

    I have been working at Avis Budget Group

    Pros

    Commision can be great. Plenty of unpaid time off furing slow season. Hourly plus commision. Cant beat that

    Cons

    Communication is horrible. Learn to help employees better. Lack of knowledge. You need to be a favorite in order to have management listen to you and do something to rectify the problem. Some people (definitely not all) are a pain to work with. They feel entitled to everything and make hige ordeals out everything just because they have been there for 10+ years and yet they are horrible at their job and expect to have everything handed to them.

    Advice to ManagementAdvice

    Listen to employees and inform them of any changes in policies.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Good benefits, probably better than used car sales...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Rental Sales Agent
    Former Employee - Rental Sales Agent

    I worked at Avis Budget Group full-time (more than 3 years)

    Pros

    Fun people to work with and for
    Flexible scheduling
    Continuous on the job training
    They definitely strive to see you succeed

    Cons

    The job consists of convincing (read: tricking) people into paying more for their rental than they intended to. Your job is to explain to them why the vehicle they chose isn't good enough to do what they wanted. Reserved a mid size? You need a full size! Reserved an SUV? You need a 12 passenger van! Even if you reserved a Camero convertible, you will need to convince them that they should upgrade to the challenger or any other car.

    Advice to ManagementAdvice

    I'm sure the upsell pressure comes from the top down, so management does its best when it strives to ensure the strategies are shared, revised and compared often.

    Doesn't Recommend
    Neutral Outlook

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