Avis Budget Group Reviews

Updated April 23, 2015
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169 Employee Reviews

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  1. Customer Service Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Kansas City, MO
    Current Employee - Customer Service Representative in Kansas City, MO

    I have been working at Avis Budget Group full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Great people to work with. Good place to start

    Cons

    Schedule is based on seniority. Work outside at times

  2. OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Avis Budget Group

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Perks, company car, great co workers,

    Cons

    Upper management. human resources, sales numbers

    Advice to Management

    quit micro managing

  3. Good Experience

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Avis Budget Group

    Pros

    The pay was pretty good. the hours were good no matter part time or full time.

    Cons

    the environment was a bit harsh being outside in the cold weather.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. IT Project Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Project Manager in Parsippany, NJ
    Former Employee - IT Project Manager in Parsippany, NJ

    I worked at Avis Budget Group full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Competitive and forward thinking - thrives to be number 1.

    Cons

    Poor career path discussions by management with subordinates.

    Advice to Management

    Communicate closer with employees prior to yearly evaluations.

  6. rental agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Rental Agent in San Luis Obispo, CA
    Former Employee - Rental Agent in San Luis Obispo, CA

    I worked at Avis Budget Group part-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Rental discounts come in handy

    Cons

    Customers are often a pain in the butt

    Advice to Management

    pay more and make sure contractors follow osea standards

  7. Lack of communication

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Rental Sales Agent
    Current Employee - Rental Sales Agent

    I have been working at Avis Budget Group

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Commision can be great. Plenty of unpaid time off furing slow season. Hourly plus commision. Cant beat that

    Cons

    Communication is horrible. Learn to help employees better. Lack of knowledge. You need to be a favorite in order to have management listen to you and do something to rectify the problem. Some people (definitely not all) are a pain to work with. They feel entitled to everything and make hige ordeals out everything just because they have been there for 10+ years and yet they are horrible at their job and expect to have everything handed to them.

    Advice to Management

    Listen to employees and inform them of any changes in policies.

  8. Good benefits, probably better than used car sales...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Rental Sales Agent
    Former Employee - Rental Sales Agent

    I worked at Avis Budget Group full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Fun people to work with and for
    Flexible scheduling
    Continuous on the job training
    They definitely strive to see you succeed

    Cons

    The job consists of convincing (read: tricking) people into paying more for their rental than they intended to. Your job is to explain to them why the vehicle they chose isn't good enough to do what they wanted. Reserved a mid size? You need a full size! Reserved an SUV? You need a 12 passenger van! Even if you reserved a Camero convertible, you will need to convince them that they should upgrade to the challenger or any other car.

    Advice to Management

    I'm sure the upsell pressure comes from the top down, so management does its best when it strives to ensure the strategies are shared, revised and compared often.

  9. Great commission for you're aggressive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Rental Sales Agent in Miami, FL
    Former Employee - Rental Sales Agent in Miami, FL

    I worked at Avis Budget Group full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    No cap on commission
    Base pay
    Benefits
    Pto
    Vto
    Slack management if the location has a union
    Due to industry high season you have tons of customers

    Cons

    Schedule is by senerioty
    Management is for customer service and the managers will take off your sell in 2 seconds
    If you don't sell it will effect your commission negatively
    Lots of rejection because customers have already been sold to by their travel agent
    Rental agent is only to upgrade and sell excess insurance that is truly useless
    Low season is dead
    High season is crazy and there never is sufficient fleet to meet demands and promises made by company making customers angry and not willing to buy
    BUT you pretty much set your own prices with upgrades and have tons of customers for high season. I made Over 15k in a month during peak season and averaged 4k a month for the rest of the year plus base pay. It is a very hard sale but once you get the hang of it, it becomes easy. I quit because if I was so good selling to people who didn't wanna buy I can imagine how much I'll make to people who do wanna buy a product.
    Most sales agents are unpleasant because customers are unpleasant
    There have been rental agents in the same position for 40+
    No room to grow
    Only airport locations in high tourist areas thrive

    Advice to Management

    Have more patience with sales agents because the job is tough and keep in mind customers know you will take off the sale and only agreed to it because they knew they can get away with a free upgrade from a subcompact to a bmw

  10. Very good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Damage Investigator in Virginia Beach, VA
    Former Employee - Damage Investigator in Virginia Beach, VA

    I worked at Avis Budget Group full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits. 401k dental. Corporate discount. Office environment, Casual dress code. Good managers. Holidays off.

    Cons

    Long time to advance. Pay could be better. Nosey co workers. Encountered racism

    Advice to Management

    Make sure the employees aren't going through problems with team leaders.

  11. Good Job good pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager in Boston, MA
    Current Employee - Operations Manager in Boston, MA

    I have been working at Avis Budget Group

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    benefits and a take home vehicle

    Cons

    too many chiefs not enough indians

    Advice to Management

    not much..

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