Avis Budget Group

  www.avisbudgetgroup.com
  www.avisbudgetgroup.com
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Avis Budget Group Reviews

Updated September 15, 2014
Updated September 15, 2014
463 Reviews
3.3
463 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Avis Budget Group CEO Ron Nelson
Ron Nelson
149 Ratings

Review Highlights

Pros
  • Good benefits including sick days and paid vacation (in 16 reviews)

  • It's a Union location and there is great benefits because of the Union (in 13 reviews)


Cons
  • Upper management does NOT listen or care about the workforce (in 23 reviews)

  • long hours with no overtime, bad weather means flight delays (in 20 reviews)

More Highlights

84 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 4 people found this helpful  

    Bullies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Seattle, WA
    Current Employee - Customer Service Representative in Seattle, WA

    I have been working at Avis Budget Group full-time for more than 3 years

    Pros

    Full-time, benefits, 2 days off in a row. Got to meet people from all around the world

    Cons

    micromanaging managers, Making employees to stand in 20 degree weather instead of in a warm car like the daytime workers do.Told to lie to customers about prices. Sexual harrassment on an everyday basis and management does nothing but sometimes join in.

    Advice to ManagementAdvice

    Be professional....Stop the sexual harrassment. Comunicate

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    FIND ANOTHER RENTAL CAR COMPANY

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Rover  in  Norfolk, VA
    Former Employee - Rover in Norfolk, VA

    I worked at Avis Budget Group full-time for less than a year

    Pros

    SOME of your managers are down to earth they may be leaving soon. They actually do allow you to work part time!

    Cons

    Part time could mean 1 day a week depending on if the manager likes you! Put in for time off may not get it based on seniority, most of the managers are more interested in gossip and being friends until corporate gets involved then they want to be managers, employees are allowed to gossip like high school kids. Take FOR EVER to give you proper uniform, weather gear! favorites are allowed to call out whenever they please, pay is just 1 dollar above minimum, get a raise make sure you are getting a Fair Minimum Pay or just starting because some started with more than others to do the same job! told about meetings the day of, if you dont know about it oh well!

    Advice to ManagementAdvice

    Stop Trying to be friends with everyone and manage!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    working in 24-hour 365 operations is very crazy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager  in  Phila, PA
    Current Employee - Operations Manager in Phila, PA

    I have been working at Avis Budget Group full-time for less than a year

    Pros

    free car and gas, great benefits & discounts for companies (verizon,expedia)

    Cons

    long hours with no overtime, bad weather means flight delays

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Payscale has left a little to be desired and I am constantly micromanaged.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Avis Budget Group full-time for less than a year

    Pros

    Job security is high since they have trouble maintaining employees at my location

    Cons

    I had better raises ten years ago in a high school job, Dont feel as though hard work is being rewarded.

    Advice to ManagementAdvice

    Work harder to keep valuable employees

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    This company is mediocre at best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Territory Performance Manager  in  Dallas, TX
    Former Employee - Territory Performance Manager in Dallas, TX

    I worked at Avis Budget Group full-time for more than 3 years

    Pros

    They have a good bit of the market share. They do get new vehicles regularly.

    Cons

    Their systems are severely limited and outdated. Constant struggle with upper management to get the resources needed to grow business.

    Advice to ManagementAdvice

    Update your systems to make it easier for customers and staff.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Crap

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Milwaukee, WI
    Former Employee - Customer Service Representative in Milwaukee, WI

    I worked at Avis Budget Group full-time for more than a year

    Pros

    People I worked with were great.

    Cons

    Low Pay, Extremely Poor Management, Outdated equipment

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    Not A Good Job If You Pay A Mortgage

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Rental Sales Agent  in  Bwi Airport, MD
    Former Employee - Rental Sales Agent in Bwi Airport, MD

    I worked at Avis Budget Group full-time for less than a year

    Pros

    The best part of this sales job was being able to drive their new cars

    Cons

    Poor pay...long hours...dealing with rude and angry customers every 5 mins...As an RSA, your primary job is to provide customers with rental cars. Since this company feels the need to offer cars for as low as $15/day via PriceLine...the cars were never available since everyone capitalized on this deal. That meant daily long lines while other rental companies stayed empty. Customers would argue with the RSAs daily because they had to wait 30mins or more in line to get a $15/day car. In order to make money, you had to up-sell their car class or sell them insurance( Which EveryOne Who Rents Cars, Know They Dont Need It ). Since Avis Budget has limited cars, you had to give your customers free up-grades anyway. Its pretty difficult to sell someone something once they have waited so long in line after having a long flight or maybe lay overs. Finally, If you are able to make any commission, 40% of that is taken out for tax purposes. The RSAs make about $9 hr which is Sub-Standard considering they are the front line of the company. With the money you make as a RSA, yo may be able to pay your cable,cell phone bill, and buy some groceries...Thats It.

    Advice to ManagementAdvice

    Hire all new sales agents currently living at home with their parents

    Doesn't Recommend
  9. 2 people found this helpful  

    High Turnover

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Rental Sales Associate
    Current Employee - Rental Sales Associate

    I have been working at Avis Budget Group full-time

    Pros

    Money to be made if you are willing to cheat the customer.

    Cons

    Little room for advancement, cliques, and high turnover if you are nor cheating the customer. You stand at a counter and sell LDW and intangible products to customers. People behind counter take advantage of travelers that don't speak English and add between $20-$100 per day to contracts of these people. If you won't do this, then they call you in the office and say you're not performing. Nothing is done to those who cheat, even if the customer complains, so they continue to do it. Management is only focused on profits, not customers, and also being "cool' with some tenured employees regardless of if they perform or not.

    Advice to ManagementAdvice

    Stop telling people that you don't want to move up b/c you will make less money. Sounds like sour grapes.

    Recommends
    Neutral Outlook
  10.  

    Avis Budget Hard Earned Money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Rental Sales Agent  in  San Francisco, CA
    Former Employee - Rental Sales Agent in San Francisco, CA

    I worked at Avis Budget Group full-time for more than 5 years

    Pros

    Lots of great commission opportunities through up sales. My location was union so if you have seniority could have great hours. Swing shift has the most amount of down time to do pretty much whatever at the same time they tend to make more money than the day shift. The slow period is the winter time so you can get a lot of time off during the holidays EXCEPT the days themselves (Christmas, Thanksgiving, New Years Eve/Day)

    Cons

    Everything starts out really well and nice then everything goes bad. They at first reward and recognize those that lead with high sales then the next thing is that you are labeled a cheater by your peers with lower sales. You deal with a lot of people from all over the world so if you process 10,000 contracts and one comes back complaining they didn't understand what the contract they signed meant you will be labeled a cheater. The management supports these claims and makes your working life very uncomfortable without any proof just off rumors. The management successfully created a split between all the employees. The agents that are older against the younger sales agents as well as top sellers against bottom sellers. The management tells the agents with seniority that the new people are there to take their jobs. They tell the new people when the union contract voting comes the senior agents only care about what they have and the young agents shouldn't get any time off. They also tell top sellers that its the "bottom feeders" that makes life hard at the company and they are the reason there are few cars to rent out which lowers your commission opportunities. They would fire them if they could but because of the union and the contract you cant be fired for low sales once you pass probation. They tell the so called "bottom feeders" the top performers are all cheating and ripping people off. They do this to weaken the power of the union and cause a rift between employees so there is no union unity. If your location doesn't hire much after they hire you or senior agents aren't retiring then you could end up with a bad work schedule for a long time. Shifts like graveyard, swing shifts where you don't get off work until after midnight. There is little to no advancement opportunities but at the same time if you are a top seller you can make more money than some of the managers so why move up. They publicly tell the entire location how much money top sellers take home which causes more rifts between employees as well as managers. I could imagine its hard to manage some people that make more money than them. The commission may be high and really good if you're a top seller but you're going to need that money to pay for the extremely high union dues and benefit package you are forced to pay because its a union job. There are employees that have worked for the company for over 30 years but yet still are at entry level positions.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Worst run agency

    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Avis Budget Group

    Pros

    Good prices for consumers on autos at some locations

    Cons

    The way they treat customers is the worst I have seen

    Advice to ManagementAdvice

    Training on how to deal with travelers that are already stressed

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

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