Avis Budget Group

  www.avisbudgetgroup.com
  www.avisbudgetgroup.com
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Avis Budget Group Reviews

Updated September 17, 2014
Updated September 17, 2014
463 Reviews
3.3
463 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Avis Budget Group CEO Ron Nelson
Ron Nelson
149 Ratings

Review Highlights

Pros
  • Good benefits including sick days and paid vacation (in 16 reviews)

  • It's a Union location and there is great benefits because of the Union (in 13 reviews)


Cons
  • Upper management does NOT listen or care about the workforce (in 23 reviews)

  • long hours with no overtime, bad weather means flight delays (in 20 reviews)

More Highlights

125 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Avis tries harder.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Return Agent  in  Tallahassee, FL
    Former Employee - Return Agent in Tallahassee, FL

    I worked at Avis Budget Group full-time for more than 5 years

    Pros

    always working with new cars, diverse customers.

    Cons

    sometimes overwhelmed with returns, it was a lonely feeling.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    it been very good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shutler  in  College Park, GA
    Current Employee - Shutler in College Park, GA

    I have been working at Avis Budget Group part-time for less than a year

    Pros

    its a paying job with few advancements

    Cons

    not enough pay and not enough regular hours

    Advice to ManagementAdvice

    give more chance to advance or you will continue to loss employees

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    It is a fast-paced environment with a business causal culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Memphis, TN
    Current Employee - Customer Service Representative in Memphis, TN

    I have been working at Avis Budget Group full-time

    Pros

    Full-time employees are offered medical insurance, flexible hours, teamwork when necessary, numerous returning customers, commission, uniforms, business casual, ability to drive multiple cars, incentives for high achievers and fast-paced employment opportunity.

    Cons

    No formal training, lack of professional communication, unorganized chaos and wasteful paper consumption.

    Advice to ManagementAdvice

    I would suggest an anonymous or employee suggestion box. Overall, this company could improve and increase their bottom line, retain employees and increase customer service, if employees could participate and it is utilized to benefit the company. Happy employees may increase productivity and customer satisfaction.

    Recommends
    Positive Outlook
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  5.  

    Research....Research...Research I researched what Avis had to offer as far careers, advancement, pay and benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - PSR  in  Cheektowaga, NY
    Current Employee - PSR in Cheektowaga, NY

    I have been working at Avis Budget Group full-time for less than a year

    Pros

    Interview process was specific and to the point. As was the title and description of the positions available at the time of the interview.Co-workers are welcoming.Management is reachable. Benefits great !!! I am learning a lot ! Full time hours and offer overtime hours.

    Cons

    Not all co workers are mature or respectful of other co workers or customers. Some co workers have disgusting habits...Managment takes care of it if they see it or hear it.

    Advice to ManagementAdvice

    Please get new equipment for Rovers to use to more efficiently serve customers.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    car rental industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Agent  in  Orlando, FL
    Current Employee - Customer Service Agent in Orlando, FL

    I have been working at Avis Budget Group full-time for more than 3 years

    Pros

    very little supervision, great job, lots of repeat cusotmers

    Cons

    new manager came in and started micromanaging everything, lost lots of cusotmers because of the new hassels, and the better sales agent went else where.

    Advice to ManagementAdvice

    Unless you know something about being in the trenches, test your new ideas before implmenting. You may lose your shirt. If you have good employees make sure they know it.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    The offer a lot of overtime . Very friendly employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Agent  in  Chicago, IL
    Current Employee - Service Agent in Chicago, IL

    I have been working at Avis Budget Group full-time for less than a year

    Pros

    Plenty of overtime ... a lot of work to be done moving and cleaning cars and vans etc.

    Cons

    The weather changes everyday very cold at night.

    Advice to ManagementAdvice

    There seems to be lack of instruction for customers who return cars at night. No person on hand to instruct the customers regarding parking and billing.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    1 year into my sentence

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - RSA  in  Peoria, IL
    Current Employee - RSA in Peoria, IL

    I have been working at Avis Budget Group full-time for more than a year

    Pros

    Health Insurance, great training programs, get to see latest cars, meet world travelers.

    Cons

    Management is horrible, co workers are overly competitive sociopaths who lie to deflect from their lack of sales. Unfair commission structure.

    Advice to ManagementAdvice

    Wake up!

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    Handled reservations for customers and tried to upsell them

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Rental Sales Agent  in  Albany, NY
    Former Employee - Rental Sales Agent in Albany, NY

    I worked at Avis Budget Group full-time for less than a year

    Pros

    Fun atmosphere. Good training. Provides a lot of competition amongst employees to build character.

    Cons

    Compensation is little. The structure of the bonus is terrible. Every rental counts even if you cant help it. Took a while to get paid for bonus and reimbursement.

    Advice to ManagementAdvice

    Better commission structure for each division.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Decent company, Great work-life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Avis Budget Group

    Pros

    Good work - life balance, company is expanding, open-door policy

    Cons

    Lack of professional growth and development, non-competitive pay, top heavy management approach

    Advice to ManagementAdvice

    Review relevant training, review current upper management,

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Mundane

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Area Sales Performance Manager  in  Tampa, FL
    Former Employee - Area Sales Performance Manager in Tampa, FL

    I worked at Avis Budget Group full-time for more than 3 years

    Pros

    Easy, Management shows compassion & concern

    Cons

    Boring, same thing all day every day

    Advice to ManagementAdvice

    Think outside of the box

    Recommends
    Neutral Outlook
    Approves of CEO

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