Avis Budget Group Reviews

Updated July 21, 2015
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125 Employee Reviews

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  1. Helpful (1)

    Not worthwhile.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Rental Sales Agent in Paducah, KY
    Former Employee - Rental Sales Agent in Paducah, KY

    I worked at Avis Budget Group part-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Not much. Commission would be a pro but a smaller airport plus we never had cars made it difficult.

    Cons

    Manager was horrible since it's her first time. She does not know how to deal with her employees. A little to friendly with employees from other rental agencies which is not good practice. Rumors spreading about idiotic things. I hate having a job when people are always talking about each other. That's why I quit my job. At the end of the day if you don't like your work environment you should always leave because it will just get worse.

    Advice to Management

    Get some managers who know what they are doing and have been managers previously. I get that it will be more difficult in a smaller area but it will save you in the long haul.


  2. Fine for awhile but no room to advance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Charlotte, NC
    Current Employee - Sales Associate in Charlotte, NC

    I have been working at Avis Budget Group full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great benefits and that's it!

    Cons

    High turn over rate due to poor management. Some coworkers try to throw you under the bus to look better. The shifts are all about seniority so prepare to work odd hours. Also those hours usually don't pay well.

    Advice to Management

    All the good managers leave because they don't fit into the "boys club." Stop talking about promoting from within when you know you aren't going to do it.


  3. Decent company, horrible location

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Atlanta, GA
    Current Employee - Customer Service Representative in Atlanta, GA

    I have been working at Avis Budget Group full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Usually a lot of available overtime since the turn over rate is really high.

    Cons

    Favoritism over seniority, lack of caring and help from management, high turn over rate, inaccuracy with working hours and paychecks. I could go on and on. If you gain a few pay raises and want to move up to a better position, they take your pay raises and put you down to what the starting pay is!

    Advice to Management

    Stop being lazy and actually work and help your employees. Hire from within the company.


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  5. Rental car sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Rental Sales Agent in Portland, ME
    Former Employee - Rental Sales Agent in Portland, ME

    I worked at Avis Budget Group full-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Fun co-workers and busy front counter.

    Cons

    Horrible hours...horrible scripts to be repeated to every single customer...regardless of their needs

    Advice to Management

    Let people actually sell...not force products and add ons.


  6. Helpful (2)

    Totally Uninspiring

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in Parsippany, NJ
    Former Employee - Marketing in Parsippany, NJ

    I worked at Avis Budget Group full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great work life balance, great vacation, easy work. A 9-5 gig with no pressure/stress. Easy to look like a rock star.

    Cons

    Absolutely no innovation and zero focus on the customer. Totally operations/sales-driven culture. Pace is very slow and no drive to innovate or compete with a rapidly changing marketplace. Very incestuous culture, good ole boys club. Leadership is uninspiring. I'm surprise this company hasn't been eaten by the competition.

    Advice to Management

    clean house and bring in real talent


  7. Oh k job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Rental Sales Agent in San Jose, CA
    Current Employee - Rental Sales Agent in San Jose, CA

    I have been working at Avis Budget Group full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good pay, great coworkers, good sales experience

    Cons

    Bad hours, mangment,short breaks, stressful


  8. Informative, but crappy management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at Avis Budget Group full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Starting pay is good... usually 11.50 and then plus commission if you are a rental sales agent The "down" months where we are not too busy and get paid to just be there sometimes

    Cons

    MANAGEMENT COMMUNICATION Summer and being oversold on cars..... EVERY DAY!

    Advice to Management

    Learn to talk to your employees about how they really feel about things.


  9. Not bad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager in New York, NY
    Former Employee - Operations Manager in New York, NY

    I worked at Avis Budget Group full-time (More than 3 years)

    Pros

    Improve the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning. Manage and increase the effectiveness and efficiency of Support Services (HR, IT and Finance), through improvements to each function as well as coordination and communication between support and business functions. Play a significant role in long-term planning, including an initiative geared toward operational excellence. Oversee overall financial management, planning, systems and controls. Management of agency budget in coordination with the Executive Director. Development of individual program budgets Invoicing to funding sources, including calculation of completed units of service. Payroll management, including tabulation of accrued employee benefits. Disbursement of checks for agency expenses. Organization of fiscal documents. Regular meetings with Executive Director around fiscal planning. Supervise and coach office manager on a weekly basis.

    Cons

    You will sign a contract with the outsourcing company that will cover the details of the service that they will be providing. Any thing not covered in the contract will be the basis for you to pay additional charges. Additionally, you will experience legal fees to retain a lawyer to review the contacts you will sign. Remember, this is the outsourcing company's business. They have done this before and they are the ones that write the contract. Therefore, you will be at a disadvantage when negotiations start.

    Advice to Management

    Pay more


  10. Helpful (1)

    A stepping stone.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Cincinnati, OH
    Former Employee - Customer Service Representative in Cincinnati, OH

    I worked at Avis Budget Group full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The atmosphere and overall structure is very laid back and down to earth. Work is often tedious and busy but very easy to accomplish. Growth opportunities are stellar if you're willing to relocate. Benefits are good, raises are fair, and front line (operations) management team is helpful.

    Cons

    Seriously unethical business practices, cutthroat wolf pit of a sales team, pampered service agents, high exposure to weather elements, poverty level starting wages, unprofessional overall morale, questionable fiscal decisions, outdated business model, unbelievable communications gap between operations and upper management, and unreliable on their promises.

    Advice to Management

    Start following through on your word, improve communications, develop a training strategy, put service ahead of sales interests, and try making more sensible improvements.


  11. Solid cash/benefits for a sales job.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Rental Sales Agent in Chicago, IL
    Former Employee - Rental Sales Agent in Chicago, IL

    I worked at Avis Budget Group full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good money, good benefits, and overtime pays well.

    Cons

    Terrible union based hours based on seniority and working holidays. You have to deal with angry customers a lot.

    Advice to Management

    They are quick to punish you for small errors, yet look the other way when there are serious issues like scamming going on. The hours can be crazy and changing. You will not have a good work/life balance because it's seniority based scheduling and long hours.



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