Avis Budget Group Reviews

Updated July 3, 2015
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124 Employee Reviews

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  1. Reservation system - three decades old DOS

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RSA
    Former Employee - RSA

    I worked at Avis Budget Group full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Upward advancement possible if you are willing to relocate.

    Cons

    Certain locations have extremely high turn over ratesy due to long hours, lack of man power,low pay and low morale.

    Advice to Management

    No one wants to embrace old technology. Whoever is in charge of this area should rethink their strategy. The competition certainly has.


  2. Poor Rental Sales Agent Training At Counter

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Rental Sales Agent
    Current Employee - Rental Sales Agent

    I have been working at Avis Budget Group full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Benefits

    Large blocks of slow periods at my location.

    I am single, so I don't mind working weekends, holidays, odd shifts.

    Due to my previous work history, there is ample room for advancement.

    Cons

    Operations managers are nice but do not perform some of their duties to adequate levels. For example:

    They don't train the rental sales agents at the counter, despite the fact that it is their policy to do so.

    Poor/slow resupply of smaller vehicles from the cleaning department, and slow shuttle drivers. How many shuttle drivers does it take to change a light bulb?

    I accepted and even embraced their upselling and selling of add-on products. However, when we have a longer rental period from a customer, such as 3 weeks, with no upsell or add-ons, it drags our average down.

    If we don't meet sales expectations, we can be let go. Maybe they should place less weight on these longer rentals as it pertains to our average. This is the reason I will not recommend this company to friends.

    Advice to Management

    Accountability for ops managers on above. These are not difficult components to manage, but there isn't a mechanism to double check that they are performing these duties.

    My location has several employees that have been here for more than 10 years. They catch/fix some of these problems. The portion that fall through this line of defense result in service failures to the customers.

    Replace the antique DOS reservation system LOL.


  3. Okay, no real room to grow in a career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Avis Budget Group full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Discount on car rentals that's the only perk. But you often can just catch a better deal through a travel site.

    Cons

    Terrible scheduling. Upper management seems to not know, better yet doesn't have an ounce of a clue what takes place during each shift changes when it comes to operations. Seniority is a big deal, you will always get the short end of the stick when it comes to scheduling, vacation time and personal time off requests.

    Advice to Management

    Get a clue. Your customers, especially many of your corporate "Avis First & Preferred" are rude & treat your employees like crap.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Many long days for little satisfaction

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at Avis Budget Group full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great co-workers
    Ability to travel to different locations

    Cons

    Low pay
    Zero work-life balance
    Family atmosphere not for management employees

    Advice to Management

    Pay your people for the time and sacrifice they give everyday!


  6. The culture has changed too much; they're looking for twice work in half time; hurting their ability to keep employees.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Avis Budget Group full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The company has decent benefits, and seems to attract people. There still is a good feeling about working for the company and the competition for tops in the RAC market.

    Cons

    Once they know that you are good, they expect an exponential amount. They throw more and more, until you are covered. They just can not seem to keep good employees becuase they work them to death.

    Advice to Management

    Avis always said there was a good work/life balance. I suggest that you take a long look at the mirror.


  7. Good start to my career, but lacked long term growth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Virginia Beach, VA
    Former Employee - Anonymous Employee in Virginia Beach, VA

    I worked at Avis Budget Group full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    It gave me a chance when I was young and just getting started. Good computer skill training. Good benefits overall. My immediate co-workers were friendly.

    Cons

    I did not enjoy my management team and often felt held back. My manager one time kept track of how long I went to the bathroom (7 minutes). I was micro managed and felt underpaid and under appreciated. Truly lacked general appreciation on a regular basis.

    Advice to Management

    Management needs more interpersonal skills and should be encouraging younger employees to innovate. The living the values awards should be more than once a year and regular recognition should be implemented.


  8. Less than average

    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Seattle, WA
    Former Employee - Account Manager in Seattle, WA

    I worked at Avis Budget Group full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The job was fun. Company car.

    Cons

    Very old school. No forward thinking. Organization driven by fear.

    Advice to Management

    Look at the directors and notice the turnover. You have a great product but mid level management is in fear of their jobs and it rolls downhill.


  9. Helpful (3)

    Good opportunity for college graduate if you want no free time, management threats, and a crazy amount of paper work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager
    Former Employee - Operations Manager

    I worked at Avis Budget Group full-time

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Company vehicle and that's it.

    Cons

    1 manager to watch 30 employees is crazy. Responsible for more reports than possible to handle. 50+ hours minimum per week and no work life-balance. Very poor leadership and communication from everyone when in peak seasons. Poor quarterly bonuses even if location is doing excellent. To much gossip from sales associates which should not be allowed.

    Advice to Management

    better work-life balance. Lets managers do their job as described when initially hired. Hire an admin person for reports and let managers focus on the important part...sales.


  10. former employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - N/A in Virginia Beach, VA
    Former Employee - N/A in Virginia Beach, VA

    I worked at Avis Budget Group full-time (More than 8 years)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Descent benefits & corporate discounts. Very casual work clothes (shorts in the summer time, jeans in the winter). Descent annual bonuses based on how the company did over all.

    Cons

    Promotions are hard to get & transferring out is hard as well. There is a lot of favoritism in different departments.

    Advice to Management

    Upper management needs to stay in their offices during regular business hours. Some managers come and go when they please. Most management also needs to be available to their employees when a "supervisory" call becomes available.


  11. Swindle and be swindled

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Rental Sales Agent in Chicago, IL
    Current Employee - Rental Sales Agent in Chicago, IL

    I have been working at Avis Budget Group full-time (More than 3 years)

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    THE MONEY IS AMAZING!!!! As a RSA. Learn how to "persuade" people to upgrade and buy insurance and this is THE BEST company to work for. Stay for a year or so make as much as you can and GTFO lbvvvvvvvs!

    Cons

    EVERYTHING ELSE. The leadership and team are all back stabbing and sneaky. I should know I became drenched in the disgusting culture of the company. Everyone knows the evil backbone of this company yet no one does anything.

    Advice to Management

    Get out! Step down and allow good clean hard working people who care about customers to replace you.



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