Avis Budget Group

  www.avisbudgetgroup.com
  www.avisbudgetgroup.com

Avis Budget Group Reviews

Updated December 18, 2014
Updated December 18, 2014
540 Reviews
3.1
540 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Avis Budget Group CEO Ron Nelson
Ron Nelson
181 Ratings

Review Highlights

Pros
  • Good benefits including sick days and paid vacation (in 19 reviews)

  • It's a Union location and there is great benefits because of the Union (in 17 reviews)


Cons
  • Deal with it" from upper management then blamed for poor customer review (in 31 reviews)

  • Poor work life balance but it depends on your project (in 12 reviews)

More Highlights

146 Employee Reviews Back to all reviews

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  1.  

    it been very good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shutler in College Park, GA
    Current Employee - Shutler in College Park, GA

    I have been working at Avis Budget Group part-time (less than an year)

    Pros

    its a paying job with few advancements

    Cons

    not enough pay and not enough regular hours

    Advice to ManagementAdvice

    give more chance to advance or you will continue to loss employees

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    It is a fast-paced environment with a business causal culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Memphis, TN
    Current Employee - Customer Service Representative in Memphis, TN

    I have been working at Avis Budget Group full-time

    Pros

    Full-time employees are offered medical insurance, flexible hours, teamwork when necessary, numerous returning customers, commission, uniforms, business casual, ability to drive multiple cars, incentives for high achievers and fast-paced employment opportunity.

    Cons

    No formal training, lack of professional communication, unorganized chaos and wasteful paper consumption.

    Advice to ManagementAdvice

    I would suggest an anonymous or employee suggestion box. Overall, this company could improve and increase their bottom line, retain employees and increase customer service, if employees could participate and it is utilized to benefit the company. Happy employees may increase productivity and customer satisfaction.

    Recommends
    Positive Outlook
  3.  

    Research....Research...Research I researched what Avis had to offer as far careers, advancement, pay and benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - PSR in Cheektowaga, NY
    Current Employee - PSR in Cheektowaga, NY

    I have been working at Avis Budget Group full-time (less than an year)

    Pros

    Interview process was specific and to the point. As was the title and description of the positions available at the time of the interview.Co-workers are welcoming.Management is reachable. Benefits great !!! I am learning a lot ! Full time hours and offer overtime hours.

    Cons

    Not all co workers are mature or respectful of other co workers or customers. Some co workers have disgusting habits...Managment takes care of it if they see it or hear it.

    Advice to ManagementAdvice

    Please get new equipment for Rovers to use to more efficiently serve customers.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    car rental industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Agent in Orlando, FL
    Current Employee - Customer Service Agent in Orlando, FL

    I have been working at Avis Budget Group full-time (more than 3 years)

    Pros

    very little supervision, great job, lots of repeat cusotmers

    Cons

    new manager came in and started micromanaging everything, lost lots of cusotmers because of the new hassels, and the better sales agent went else where.

    Advice to ManagementAdvice

    Unless you know something about being in the trenches, test your new ideas before implmenting. You may lose your shirt. If you have good employees make sure they know it.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    The offer a lot of overtime . Very friendly employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Agent in Chicago, IL
    Current Employee - Service Agent in Chicago, IL

    I have been working at Avis Budget Group full-time (less than an year)

    Pros

    Plenty of overtime ... a lot of work to be done moving and cleaning cars and vans etc.

    Cons

    The weather changes everyday very cold at night.

    Advice to ManagementAdvice

    There seems to be lack of instruction for customers who return cars at night. No person on hand to instruct the customers regarding parking and billing.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    1 year into my sentence

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - RSA in Peoria, IL
    Current Employee - RSA in Peoria, IL

    I have been working at Avis Budget Group full-time (more than an year)

    Pros

    Health Insurance, great training programs, get to see latest cars, meet world travelers.

    Cons

    Management is horrible, co workers are overly competitive sociopaths who lie to deflect from their lack of sales. Unfair commission structure.

    Advice to ManagementAdvice

    Wake up!

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    Handled reservations for customers and tried to upsell them

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Rental Sales Agent in Albany, NY
    Former Employee - Rental Sales Agent in Albany, NY

    I worked at Avis Budget Group full-time (less than an year)

    Pros

    Fun atmosphere. Good training. Provides a lot of competition amongst employees to build character.

    Cons

    Compensation is little. The structure of the bonus is terrible. Every rental counts even if you cant help it. Took a while to get paid for bonus and reimbursement.

    Advice to ManagementAdvice

    Better commission structure for each division.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Decent company, Great work-life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Avis Budget Group

    Pros

    Good work - life balance, company is expanding, open-door policy

    Cons

    Lack of professional growth and development, non-competitive pay, top heavy management approach

    Advice to ManagementAdvice

    Review relevant training, review current upper management,

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Mundane

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Area Sales Performance Manager in Tampa, FL
    Former Employee - Area Sales Performance Manager in Tampa, FL

    I worked at Avis Budget Group full-time (more than 3 years)

    Pros

    Easy, Management shows compassion & concern

    Cons

    Boring, same thing all day every day

    Advice to ManagementAdvice

    Think outside of the box

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Busy, tremendous opportunity and an experience I will never forget.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Rental Sales Associate in Jacksonville, FL
    Former Employee - Rental Sales Associate in Jacksonville, FL

    I worked at Avis Budget Group full-time (more than an year)

    Pros

    I like working with the public one on one, and I loved being able to write my own paycheck!!!!!!

    Cons

    Need better tools to provide excellent customer service, such as vehicles, better training, and better manager support!!!

    Advice to ManagementAdvice

    First need better training for rsa's, need to be more stern on the company polices to rent and back your employees better.

    No opinion of CEO

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