Avon Products

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Avon Products Reviews

Updated February 8, 2015
Updated February 8, 2015
99 Reviews
1.0
99 Reviews
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Avon Products CEO Sheri S. McCoy
Sheri S. McCoy
99 Ratings

Review Highlights

Pros
  • The people are great to work with and the company is very good with work life balance (in 42 reviews)

  • 9 - 5 is awesome hours and on the day before a holiday weekend you have the option to work from home (in 19 reviews)


Cons
  • Work/life balance is poor to non-existent, depending on who you work for (in 25 reviews)

  • Upper Management doesn't believe in a proactive method to turn North America around (in 31 reviews)

More Highlights

99 Employee Reviews Back to all Reviews

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  1.  

    District Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - DSM
    Former Employee - DSM

    I worked at Avon Products full-time (more than 5 years)

    Pros

    Salary is good
    You pay a portion of the car lease fee monthly

    Cons

    You will work 70+ hours a week
    You're expected to motivate unprofessional people
    You are expected to do events outside in the winter, to recruit new representatives
    There are weekly conference calls with in your division, and your peer managers will hear everything that you did wrong that week
    The quality of the recruits, is poor. This causes a loss of staff. And a constant churning of representatives to recruit and train. Then they quit.

    Advice to ManagementAdvice

    Treat your seasoned managers with respect
    The division sales managers, are brutal
    Nothing is ever good enough. Not your numbers, not your sales, not your recruiting numbers, nothing

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Just waiting for it to Crumble or be Bought Out!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Sales Manager in Dallas, TX
    Current Employee - District Sales Manager in Dallas, TX

    I have been working at Avon Products full-time (more than 5 years)

    Pros

    Great benefits, Flexible hours, Company car, gas card.

    Cons

    Flexible hours yes, but then you have to make it up some time in the evening or else you fall soooo behind. No chance for advancement. It's a "who you know" kind of company! Work 50-60+ hours a week!
    Corporate doesn't listen to the District and Division managers on what is going on in the field. Once again Avon is relying too much on the Ind Leadership Reps to do all the work and yet again it will fall on the DSM laps because Leaders don't do what Avon wants them to do. Division mgrs position is a joke! They only have a meeting with their DSM's once a month and maybe attend a quarterly division rally. All other times they are no where to be found. There's too many chiefs in this company!

    Advice to ManagementAdvice

    Start paying attention to your top sellers. Have more incentives for them. This is a SALES company first then a MLM!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Be Prepared To Invest A LOT Of Personal Money!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Independent Sales Representative
    Former Employee - Independent Sales Representative

    I worked at Avon Products full-time (more than a year)

    Pros

    - Makeup is high quality.
    - Shipping and returns are fast and easy.
    - Customers are loyal to the brand, and once found are easy to hang on to.

    Cons

    - Absolutely no internal support or communication of any kind.
    -The amount of money I spent on brochures alone meant not only did I not break even, but I went negative. That was money out of my own personal budget, and I ended up spending a whole lot more than I ever made. In the end, it just wasn't worth it.
    -You have to pay Avon twice per order; a portion for the order to ship and the other portion at a later time in the order. Very inefficient pay system that makes absolutely no sense.
    - Leads given to me by my upline were never reliable. I was never able to move up, because her leads were never solid.

    Advice to ManagementAdvice

    Get your priorities straight. The idea should be to help build up new Independent Sales Reps. and not always focus the attention on President's Club members. Please do away with the current payment system, and make sure you are checking up on your leadership within each district. Leadership, as it stands, is causing your whole entire business to implode.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Caution

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Sales Manager
    Former Employee - District Sales Manager

    I worked at Avon Products full-time (more than a year)

    Pros

    Company Perks, car, expense account, traveling

    Cons

    no support from company, company in fiscal disaster layoffs every 6 months, unrealistic expectations, caters to Hispanic consumer only

    Advice to ManagementAdvice

    start caring about your district managers and stop seeing them as only number machines, Avon is supposed to be the company for woman but you only allow 3 sick days per year and you work the DM 24 hours a day literally, make the expectations more realistic and according to the business and numbers not fantasy numbers. So disappointed that the company that I longed to work for was nothing that it claims to stand for on the inside......very disappointed .. P.S. please stop your regional managers from threatening their district managers and please implement some kind of sensitivity training for all upper management

    Doesn't Recommend
    Negative Outlook
  6. 1 person found this helpful  

    District Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Avon Products full-time (less than a year)

    Pros

    Good base salary, benefits, company car.

    Cons

    Nightmare for work/life balance. Long hours, potentially 6-7 days a week. DSMs are expected to personally recruit new Avon representatives DAILY, so be ready to hit a strip mall to cruise for recruits. I was told by fellow Managers to NEVER expect to meet Bonus criteria.

    Advice to ManagementAdvice

    Avon hires at a very high quality professional level, then treats Managers so poorly one would only stay out of desperation for a job.

    Doesn't Recommend
    Disapproves of CEO
  7. 6 people found this helpful  

    Avon USA continues to decline

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Sales Manager
    Current Employee - District Sales Manager

    I have been working at Avon Products full-time

    Pros

    company car with gas card

    Cons

    Base compensation low, bonuses are a joke, antiquated technology, constant reduction in budget necessary to run district. You can't even use your full district budget as division managers reject expenses on a regular basis. Expected to pay for legitimate expenses out of your own pocket. No support with a mountain of work. More and more is being added to the district manager role with 0 increase in pay and revised bonus plans that are near impossible to achieve. At this point district managers are more like telemarketers - constantly calling, emailing and texting representatives begging them to place orders or pay an outstanding balance. New vacation guidelines with more restrictions and blackout dates than an airline rewards program. Expected to work 6 days a week often working 12-14 hour days with no flexibility to take a few hours off the following day.

    Advice to ManagementAdvice

    Stop with the 30 minute conference calls playing music and trying to inspire us to do even more than we are already doing. Our incomes continue to decline while the work load continues to increase. Most of us are already giving you 60-70 hours a week. Why not give us more support by allowing our district assistants to work more than 8 hours so they can help with the added admin work, make calls, send texts and emails so that we can go out and recruit? And for all that a district assistant does you only want to pay minimum wage? You keep saying our role is the most critical role in the company yet we are constantly told by our division managers that we can be replaced very easily and are constantly threatened with our jobs.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 4 people found this helpful  

    District Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Manager-Training Manager
    Former Employee - District Manager-Training Manager

    I worked at Avon Products full-time (more than 10 years)

    Pros

    Iconic name every one knows.

    Cons

    Not a place to have children, travel 90% of time. VERY HARD to make corporate plan. Unable to achieve goals. Every manager I know has been fired even after getting to circle. The best of the best have been let go. there is an embarrassing vary of Managers that represent a beauty company. The company is failing and grasping for straws

    Advice to ManagementAdvice

    Be careful. There is no support with HR, or your Division manager. They will through you under bus so fast. I was with tem for 15 years. made Circle of Excellence 5 times , I was a top producing manager, Just because I did not make staff plan , even though I made Sales plan I was fired, 15 years wasted for a company I put My all Into and made millions. Just to be let go. They make is sound so good in the beginning. You have to be people to sign up. There is no money for the reps because it all goes into corporate hands. Very sad thing that happened to such a good company.

    Doesn't Recommend
    Negative Outlook
  9. 2 people found this helpful  

    I can't afford to keep selling Avon!

    • Culture & Values
    Current Employee - Anonymous Employee in Sacramento, CA
    Current Employee - Anonymous Employee in Sacramento, CA

    I have been working at Avon Products part-time (more than 5 years)

    Pros

    Flexibility, some good inexpensive products

    Cons

    This review does not reveal trade secrets or other confidential, internal company information. All of this information is available if you contact Avon directly to become a representative. Since Avon has a minimum order threshold of $50 in order for it's representatives to make a commission (20%), representatives will often not make any money on an order. And also since Avon changed to a flat shipping fee but only allows you to charge the customer $.75, you would have to have at least 7 people order to make up for the difference. This means if 2 people ordered $25, the rep would have a total order of $50 and would make $10. However, since we can't charge more than $.75 to the customer for shipping, the representative actually only earns $5.50. Now, if only one person person ordered and the total order was $25, the representative would not only not make any money, but would LOSE $5.25. How in the world is this fair??? When Avon's customer service was contacted regarding this situation, they adamantly refused to work with me. They've now lost a representative. I can't afford to keep losing money.

    Advice to ManagementAdvice

    change the $50 minimum requirement, or if a rep puts in an order over $50 and some of the items are no longer available, let them keep their 20% earned on what was available

    Doesn't Recommend
    Negative Outlook
  10.  

    All employees stretched thin

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - North America Marketing in New York, NY
    Former Employee - North America Marketing in New York, NY

    I worked at Avon Products

    Pros

    Great people
    Competitive compensation (better than most in the industry)

    Cons

    Lay-offs almost every six months, remaining employees expected to pick up workload of those who left
    Little to no training for new hires
    Extremely Hierarchical/Political environment

    Advice to ManagementAdvice

    Reward the employees who stuck it out and continued to perform through the structural changes
    Only ask employees to do work that adds value - all teams are staffed thin. No one has time to spend on projects that will lead nowhere.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Only a matter of time this company will be a thing of the past.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Art Director in New York, NY
    Former Employee - Art Director in New York, NY

    I worked at Avon Products full-time (more than 3 years)

    Pros

    Friendly and down to earth employees for the most part. Offices are new and environmentally friendly.

    Cons

    The senior management in NYC seems to be incredibly out of touch with the current trends in fashion, beauty and technology leading the company down a path of irrelevance and eventual failure. Marketing department is the worst, hard to understand, with vague goals and directionless briefs. There is often "too many cooks in the kitchen" during the decision making process, the decisions seem to be fear-based and do not come from a logical or informed place. Often, we are expected to make "caviar" on a "pizza" budget. Employees are "encouraged" to "speak up" but when they do, they are punished for any feedback that isn't in line with upper management's existing rhetoric. Don't expect to get promoted or rewarded for your hard work, any promises will be empty. With all the mass layoffs in the recent years, it's only a matter of time this company will be a thing of the past.

    Advice to ManagementAdvice

    AVON needs to come up with a strong brand strategy and stick with it in full confidence, even if profits go down a little in the short term, think for the long term! Being directionless and making fear-based decisions will not keep the company going for long. Be a style leader, not a brand that just jumps on the tail end of trends. You can't make everyone happy so why are you trying so hard to dilute the brand?

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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