Avon Products Reviews

Updated September 17, 2014
Updated September 17, 2014
591 Reviews
3.0
591 Reviews
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Avon Products CEO Sheri S. McCoy
Sheri S. McCoy
131 Ratings

Review Highlights

Pros
  • The people are great to work with and the company is very good with work life balance (in 31 reviews)

  • Freedom to work from home as needed (in 17 reviews)


Cons
  • Work/life balance is poor to non-existent, depending on who you work for (in 20 reviews)

  • Upper Management doesn't believe in a proactive method to turn North America around (in 27 reviews)

More Highlights

83 Employee Reviews Back to all reviews

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  1.  

    Think twice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Sales Manager
    Current Employee - District Sales Manager

    I have been working at Avon Products full-time for more than 5 years

    Pros

    Flexible work schedule with high Brand recognition

    Cons

    Work Life Balance does not exist...expect District Managers to be on call 24/7. Unrealistic expectations of field management while corporate can not manage to deliver products.

    Advice to ManagementAdvice

    Stop changing course with the wind...pick a strategy and stick with it...stop blaming the field for retention when your policies make it difficult for the Representatives to make money.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    No help from Upper line, of any kind

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Avon Representative
    Current Employee - Avon Representative

    I have been working at Avon Products part-time for more than a year

    Pros

    It is so easy to shop using the website. I really loved being an e-representative, because of the awesome website.

    Cons

    There was absolutely No help from my manager, even though I repeatedly asked for help, all I ever received was another question. You should not ask a question to someone that is telling you that they have no idea where to start. I truely felt that my manager cared more about getting more new representatives, rather than trying to help the people that she already had.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Employee review (not Representative review): welcome to bizarro-world.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Rye, NY
    Current Employee - Anonymous Employee in Rye, NY

    I have been working at Avon Products full-time for more than 10 years

    Pros

    in 2014, Avon Products is extremely political. If you have the "right" boss, or if you are "liked;" then, Avon could be a very nice and richly rewarding place to work; you could have a relatively light work load for corporate America today; excellent pay (decent benefits); opportunity for travel if you want it; opportunity for training if you want it; opportunity for rapid advancement; and you could be remunerated, compensated, and appreciated for your work. Helping Representatives make a living could make you feel good inside about what you do for a living. You could feel empowered.

    Cons

    in 2014, Avon is extremely political. A former CEO stated that she believed "Emotional Intelligence" was the key attribute of any employee; and she hired/fired/promoted based on that concept to the exclusion of all other measures of performance. In 2014, most managers still have that deeply ingrained; every manager at Avon will seem to be nice (that's how they got there!); but many are primarily focused on appearing to be nice; not on their jobs or their jobs, or their direct reports, the future, or the Representatives. Some employees are amazingly bad at their actual "job," which can be very frustrating to coworkers who have to pick up the slack. If you have the "wrong" boss, or if you are not "liked," then Avon could be a hellish place to work; heavy work load even by current American corporate standards; low pay (but still average benefits); no opportunity for travel (unless you really hate travel); no opportunity for training no matter how badly you or your direct reports need it; zero chance for advancement; and others will be richly rewarded for your work (while you are punished for the mistakes of others). Also, at Avon; if manager x does something wrong and you report them to manager y; you may discover that manager x is, some how, related to manager y; and you will be the one who gets punished. It can be a very strange place to work, and it's very sad to see so many people playing mind games rather than working, because it's wrecking the company.

    Advice to ManagementAdvice

    1. Fire anyone who was hired or promoted when that former CEO was there; fire their buddies who are still working at Avon.
    2. Promote everyone who was passed over for promotion when the former CEO was there; try to hire back everyone forced out by the former CEO; (or forced out by the former CEO's buddies).
    3. Bring back and enforce the official corporate standards. The current effective corporate culture of lying, cheating, dishonesty, secrecy, and meanness must go if the company is to thrive.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Management is not turning company around. Future looks dark.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President  in  New York, NY
    Current Employee - Vice President in New York, NY

    I have been working at Avon Products full-time for more than 5 years

    Pros

    Products
    Channel
    Location
    Legacy
    Great past with a potential for great future. The last two CEO have run this company down.

    Cons

    Current Management
    No MLM experience from the CEO to the head of marketing to Area presidents. They keep hiring non-direct sales executives. 2nd half of 2014 financials were a disaster. US after almost a year with a new President continues to bleed. Firings and down sizing will continue and the company is dangerous to running out of money. Management keeps saying the future looks bright but not so sure. Activity from the Field looks weak and that is a future indicator.

    Advice to ManagementAdvice

    Focus on the Field, forget all this 360 reviews and internal tests. All effort on recruiting, no time to evaluate, analyze, etc etc. You need to turn this around now, recruit direct sales pros at upper management.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Long, unpaid and obviously dishonest director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Independent Sales Representative  in  Boiling Springs, Spartanburg, SC
    Former Employee - Independent Sales Representative in Boiling Springs, Spartanburg, SC

    I worked at Avon Products full-time for less than a year

    Pros

    Flexible hours ability to meet many new people

    Cons

    Work Many hours that you do not get paid for. No benefits, no work life balance if you plan on making any money. Allllot of my money spend building "MY" business and customers for nothing.

    Advice to ManagementAdvice

    I was told when I recruited "x" # of recruits under me I would receive a % of every sale they made. I worked my tail off to do just that. My director also had a quota to make and she was short this month... She put all 6 of my recruits under HER! She took my recruits for her slack month and gave me some BS excuse. I have never touched another Avon product since this day!,

    Doesn't Recommend
    No opinion of CEO
  7. 1 person found this helpful  

    60-70 Work week, No family balance!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Sales Manager  in  Dallas, TX
    Former Employee - District Sales Manager in Dallas, TX

    I worked at Avon Products full-time for more than 5 years

    Pros

    Great Benefits package inclusing company car, laptop, gas card.

    Cons

    60-70 Work week not including weekedns. Corp relies to much on Leadership then everything falls on the DSM.

    Advice to ManagementAdvice

    Don't rely on the Leadership Reps. They scam you of the bonus and prizes. Start paying attention to your top sellers. This company is first a sales company. Stop pushing the Hispanic areas to grow business. Latinos strive to have a better life once they get to the US and so Avon is not on their top list. Latinos selling Avon in Central amerca strive to hit a goal to earn what they need for their families. Here in the US they can't sell much since the Gov't will take away their "gold cards" or other gov't benefits if they make too much income.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Stress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Sales Manager
    Former Employee - District Sales Manager

    I worked at Avon Products full-time for more than 5 years

    Pros

    Can set schedule to a degree, but there is NO work/life balance at all. Pressure if you don't live for the company.

    Cons

    Leadership in the company is behind the times. They cannot figure out where they are going and continue to pressure managers to make up for losses. Reward those willing to break the rules. No support for career development.

    Advice to ManagementAdvice

    Figure out your market and fix the business model. Managers are passionate about their jobs and they would perform if you would set realistic goals.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    Avoid joining this company if you can

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Suffern, NY
    Former Employee - Anonymous Employee in Suffern, NY

    I worked at Avon Products full-time for more than 3 years

    Pros

    work-life balance. people can get half day off each two weeks. company store is convenient and people can get a good price there.

    Cons

    Poor compensation package compare to other companies.
    Too much politics that are hurting the organization from inside.
    The culture is very poor too.
    Limited career development opportunities.

    Advice to ManagementAdvice

    There are a lot changes needed in R&D. Some people need to be let go but stayed, and some people are making positive impact on the company but left the company. Some managers are not familiar with the related field which is really hurting the R&D operation since they cannot make right decisions. There are more talkers than doers and Avon R&D really need more down-to-earth type of people. So, hiring the right people, putting them in the right position and keep them is the key.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    The worst job I ever had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Chemist  in  Suffern, NY
    Former Employee - Chemist in Suffern, NY

    I worked at Avon Products as a contractor for less than a year

    Pros

    Nice people who would love to help.

    Cons

    Constant abusive from upper management in respect to Temporary employees. Following orders and not ever questioned them. Working tight place with another temp, both using balance at the same time etc. Asking to move to empty space available next to them( nobody won't be occupied long time), they denied our petition with an irrational excuse. Most of time the manager was behind our back when we was working... Horrible place to work!!!. I left in 2 weeks, for me it was 10 years. According to my friend, the other temp stayed for not so long...
    Past temps left with same issue .

    Advice to ManagementAdvice

    Temps are human beings and treating accordingly. On the phone interview, Nobody mentioned me of the mentally abuse.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 3 people found this helpful  

    District Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Avon Products

    Pros

    Insurance is top notch and getting to travel for conferences is great,

    Cons

    Everything besides the Pros listed above. Let's start with training- although they have an outline of what you SHOULD be trained on- it is just not the case!! I was stuck with a trainer that told me at the end of the day what I had seen and what to put on my weekly reports submitted to my Divisional. When I spoke up about my feelings toward lack of training I was told to "own my training" and stop blaming others.
    Next let's move to Field Training Managers- they have a backwards way of working the field with you and I say "working" the field very lightly. She shopped and insulted people in the town we were training in at each and every stop. She was unprofessional and even told a representative I "wasn't up to par" for the job.
    Divisional Managers- I went through 4 during my year with Avon and each one had different views. You better be careful which "sister managers" you befriend because if your divisional doesn't like them- you are screwed.
    They claim flexible hours BUT as long as it fits their flexibility. You are NEVER off work and I received calls at 1:30 am one night from a Representative because she hadn't gotten her order on time. I've been cussed at and even had a Representative "tell on me" because I left her event sooner than she wanted me too!
    If you have a family-- kiss them goodbye because they will take a backseat to Avon and that is expected of you but NEVER EVER said!

    Advice to ManagementAdvice

    Stop "conference calling" and "reporting" everyone to death. DSMs have enough to do without the extra admin stuff. Make the districts smaller and more realistic- you're going to lose some great DSMs.

    Doesn't Recommend
    Negative Outlook

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