Avon Products Reviews

Updated April 14, 2015
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106 Employee Reviews

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  1. Helpful (2)

    District Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Avon Products full-time (less than a year)

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good base salary, benefits, company car.

    Cons

    Nightmare for work/life balance. Long hours, potentially 6-7 days a week. DSMs are expected to personally recruit new Avon representatives DAILY, so be ready to hit a strip mall to cruise for recruits. I was told by fellow Managers to NEVER expect to meet Bonus criteria.

    Advice to Management

    Avon hires at a very high quality professional level, then treats Managers so poorly one would only stay out of desperation for a job.

  2. Helpful (6)

    Avon USA continues to decline

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Sales Manager
    Current Employee - District Sales Manager

    I have been working at Avon Products full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    company car with gas card

    Cons

    Base compensation low, bonuses are a joke, antiquated technology, constant reduction in budget necessary to run district. You can't even use your full district budget as division managers reject expenses on a regular basis. Expected to pay for legitimate expenses out of your own pocket. No support with a mountain of work. More and more is being added to the district manager role with 0 increase in pay and revised bonus plans that are near impossible to achieve. At this point district managers are more like telemarketers - constantly calling, emailing and texting representatives begging them to place orders or pay an outstanding balance. New vacation guidelines with more restrictions and blackout dates than an airline rewards program. Expected to work 6 days a week often working 12-14 hour days with no flexibility to take a few hours off the following day.

    Advice to Management

    Stop with the 30 minute conference calls playing music and trying to inspire us to do even more than we are already doing. Our incomes continue to decline while the work load continues to increase. Most of us are already giving you 60-70 hours a week. Why not give us more support by allowing our district assistants to work more than 8 hours so they can help with the added admin work, make calls, send texts and emails so that we can go out and recruit? And for all that a district assistant does you only want to pay minimum wage? You keep saying our role is the most critical role in the company yet we are constantly told by our division managers that we can be replaced very easily and are constantly threatened with our jobs.

  3. Helpful (4)

    District Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Manager-Training Manager
    Former Employee - District Manager-Training Manager

    I worked at Avon Products full-time (more than 10 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Iconic name every one knows.

    Cons

    Not a place to have children, travel 90% of time. VERY HARD to make corporate plan. Unable to achieve goals. Every manager I know has been fired even after getting to circle. The best of the best have been let go. there is an embarrassing vary of Managers that represent a beauty company. The company is failing and grasping for straws

    Advice to Management

    Be careful. There is no support with HR, or your Division manager. They will through you under bus so fast. I was with tem for 15 years. made Circle of Excellence 5 times , I was a top producing manager, Just because I did not make staff plan , even though I made Sales plan I was fired, 15 years wasted for a company I put My all Into and made millions. Just to be let go. They make is sound so good in the beginning. You have to be people to sign up. There is no money for the reps because it all goes into corporate hands. Very sad thing that happened to such a good company.

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  5. Helpful (2)

    I can't afford to keep selling Avon!

    • Culture & Values
    Current Employee - Anonymous Employee in Sacramento, CA
    Current Employee - Anonymous Employee in Sacramento, CA

    I have been working at Avon Products part-time (more than 5 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Flexibility, some good inexpensive products

    Cons

    This review does not reveal trade secrets or other confidential, internal company information. All of this information is available if you contact Avon directly to become a representative. Since Avon has a minimum order threshold of $50 in order for it's representatives to make a commission (20%), representatives will often not make any money on an order. And also since Avon changed to a flat shipping fee but only allows you to charge the customer $.75, you would have to have at least 7 people order to make up for the difference. This means if 2 people ordered $25, the rep would have a total order of $50 and would make $10. However, since we can't charge more than $.75 to the customer for shipping, the representative actually only earns $5.50. Now, if only one person person ordered and the total order was $25, the representative would not only not make any money, but would LOSE $5.25. How in the world is this fair??? When Avon's customer service was contacted regarding this situation, they adamantly refused to work with me. They've now lost a representative. I can't afford to keep losing money.

    Advice to Management

    change the $50 minimum requirement, or if a rep puts in an order over $50 and some of the items are no longer available, let them keep their 20% earned on what was available

  6. All employees stretched thin

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - North America Marketing in New York, NY
    Former Employee - North America Marketing in New York, NY

    I worked at Avon Products

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great people
    Competitive compensation (better than most in the industry)

    Cons

    Lay-offs almost every six months, remaining employees expected to pick up workload of those who left
    Little to no training for new hires
    Extremely Hierarchical/Political environment

    Advice to Management

    Reward the employees who stuck it out and continued to perform through the structural changes
    Only ask employees to do work that adds value - all teams are staffed thin. No one has time to spend on projects that will lead nowhere.

  7. Helpful (2)

    Only a matter of time this company will be a thing of the past.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Art Director in New York, NY
    Former Employee - Art Director in New York, NY

    I worked at Avon Products full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Friendly and down to earth employees for the most part. Offices are new and environmentally friendly.

    Cons

    The senior management in NYC seems to be incredibly out of touch with the current trends in fashion, beauty and technology leading the company down a path of irrelevance and eventual failure. Marketing department is the worst, hard to understand, with vague goals and directionless briefs. There is often "too many cooks in the kitchen" during the decision making process, the decisions seem to be fear-based and do not come from a logical or informed place. Often, we are expected to make "caviar" on a "pizza" budget. Employees are "encouraged" to "speak up" but when they do, they are punished for any feedback that isn't in line with upper management's existing rhetoric. Don't expect to get promoted or rewarded for your hard work, any promises will be empty. With all the mass layoffs in the recent years, it's only a matter of time this company will be a thing of the past.

    Advice to Management

    AVON needs to come up with a strong brand strategy and stick with it in full confidence, even if profits go down a little in the short term, think for the long term! Being directionless and making fear-based decisions will not keep the company going for long. Be a style leader, not a brand that just jumps on the tail end of trends. You can't make everyone happy so why are you trying so hard to dilute the brand?

  8. Helpful (1)

    Great Company Gone Really Bad Due to Poor Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Brand Manager in New York, NY
    Former Employee - Senior Brand Manager in New York, NY

    I worked at Avon Products full-time (more than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    It used to be a wonderful company. Terrific products and great people.

    Cons

    Neglect of the US business by senior management. Imported leadership from Brazil and UK that had no understanding of the US business and how to turn it around. New CEO was not a beauty insider and had no knowledge of direct selling business.

    Advice to Management

    Bring back some of the previous homegrown company leadership to kick start the turn around.

  9. avon not a good company to work for

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Avon Products

    Pros

    good products thats about all i can say

    Cons

    im a avon rep. always have to pay full price before order shipped was told i would get credit limit after 7 campains then told no way to get credit because someone didnt see me in person and when asked to talk to a supervisor was hung up on 3 seprate times and was treated and talked to like a dog.

  10. Helpful (4)

    Troubled Company, Choose Wisely

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in New York, NY
    Former Employee - Director in New York, NY

    I worked at Avon Products full-time (more than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    A company with a 125+ history, Avon is still a very respected brand name in many parts of the world, particularly in developing markets such as Brazil, Philippines and Russia. When you join Avon, you are part of a global company, albeit one that is in turmoil to figure out whether it will still be around as a brand name in five years. Perks are typical of an standard CPG company, work hours are reasonable for most roles, and given the challenges the company is facing, they are having to pay well to attract the right talent.

    Cons

    Avon is really struggling to figure out how to be relevant in today's business world. This translates to a number of challenges for the employee. Your role and responsibilities are only good until the next management consulting company is able to convince the Executive team about the next restructuring that is going to make all the difference. The work culture is rapidly evolving as old management is being replaced by new, so be ready for some seat-of-the-pants leadership.

    Advice to Management

    The biggest issue at the Executive Management team level is that the CEO and her direct reports don't really have a convincing turnaround plan. The stock price reflects the lack of confidence in the company. Because so much of the senior leadership is new, there is constant "deja vu" feeling on all turnaround efforts - this has been tried before and it did not work, so why will it work now. Bottom line, the company needs to go private, restructure so that it is a developing market focused company, re-craft it's product portfolio to be more focused and relevant to its most successful markets (which is not the US or UK!) and then re-emerge as a more relevant player. Direct selling is still relevant in many developing markets, provided the earning proposition is viable.

  11. Helpful (3)

    awful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Sales Manager in Los Angeles, CA
    Former Employee - District Sales Manager in Los Angeles, CA

    I worked at Avon Products full-time (less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    as a sales manager pay ok, benefits great. Leadership stinks, dominated by males in a female industry, mainly Hispanic males leading.

    Cons

    Does not care about selling products. Usually prefer women with Hispanic heritage who will do what they are told .

    Advice to Management

    to late to change the culture of the business, get out before your are " Retired".

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