Avon Products Reviews

Updated July 31, 2014
Updated July 31, 2014
612 Reviews

3.1
612 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Avon Products CEO Sheri S. McCoy
Sheri S. McCoy
123 Ratings

Review Highlights

Pros
  • The people are great to work with and the company is very good with work life balance (in 31 reviews)

  • Freedom to work from home as needed (in 17 reviews)


Cons
  • Work/life balance is poor to non-existent, depending on who you work for (in 20 reviews)

  • Upper Management doesn't believe in a proactive method to turn North America around (in 27 reviews)

More Highlights

94 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Lost Respect of Field Managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - DSM
    Current Employee - DSM

    I have been working at Avon Products full-time for more than 5 years

    Pros

    Great Benefits, Competitive Salary and enjoy the work I do with our representatives. Changing the lives of others and seeing them reach their goals, knowing I had a tiny part in that is very rewarding.

    Cons

    Sales plans are done quarterly instead of yearly now; so if you do good one quarter your plan is raised the next quarter making it more difficult for bonus opportunity. The bonuses have also been changing quarterly - and usually we don't find either out until the quarter has already started. We no longer feel trusted and are burdened with constant report ins, conference calls, webinars, staff meetings that take us away from doing our job.

    Advice to ManagementAdvice

    Share plans with Divisions yearly without changing them during the year. Stick with the bonus structure. Choose DVM's that have actually been a District manager before and has some management skills and people skills. Stop wasting money on monthly field staff meetings that takes us away from our jobs. Stop penalizing good performers by raising their plans and expecting them to do more to make up for those who aren't. Don't chastise all for the lack of some. If you don't trust your field managers - then why do you still have them? If you do trust them, then show it by treating them better.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    District Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Sales Manager
    Former Employee - District Sales Manager

    I worked at Avon Products full-time for more than 5 years

    Pros

    Great benefits, great company car

    Cons

    Corporate culture is brutal. Uneducated managers, who are out for self gain. Constant pressure, company is ran old school.

    Advice to ManagementAdvice

    List to team.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Company who doesn't care about their employee's

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Manager  in  Los Angeles, CA
    Former Employee - District Manager in Los Angeles, CA

    I worked at Avon Products full-time for more than 10 years

    Pros

    Great Company 10 yrs ago. To many bad decisions has taken the company from Great to Poor.

    Cons

    Changing their programs before they give them a chance to show results. They treat their employee's like numbers on a paper, no value for the people who have given them 10 plus years. High turnover of representatives, because they can't make money without training. Management expects 50 new representatives to be signed up every 2 weeks, with expectation the new reps sell $200 plus with their first order. Think Twice before you join this company!

    Advice to ManagementAdvice

    Jump the sinking ship

    Doesn't Recommend
    Negative Outlook
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  5.  

    Does not value long term association

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager  in  New York, NY
    Current Employee - Senior Manager in New York, NY

    I have been working at Avon Products full-time for more than 10 years

    Pros

    Great benefits, 401K and pension plan

    Cons

    Company spends money on corruption violations, buying companys that lose their value and current Employees do not get any investmen

    Advice to ManagementAdvice

    Invest in your current staff t turn around the company

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6. 4 people found this helpful  

    No such thing as a DSM advocate at AVON

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Sales Manager
    Current Employee - District Sales Manager

    I have been working at Avon Products full-time for more than a year

    Pros

    Pension, Benefits, Fun Incentives & Prizes (although they are incredibly difficult to obtain and require working 24/7 to even have a slight chance of achieving one), Intermittent Opportunities to Make a Difference in Your Community

    Cons

    Salaries Not Very Competitive - pray your Division Sales Manager (Divisional) at least grants you a yearly 3% raise.

    Hostile Work Environment: Practices of threatening and fear mongering from senior management have lead to an atmosphere of "Dog Eat Dog," have completely done away with camaraderie and team work, and have turned intelligent, talented women (and a few good men) into high school girls scratching and clawing (and lying and cheating) for the top spot of the moment (because at Avon you are only as good as your last campaign results) so as to preserve their job.

    Advancement Based on Who You Know - Not How You Perform: It's true that at Avon you are only as good as your last campaign (2 week period) but no matter how good you are it makes no difference if you're not "in" with the right people. Divisionals have most of the power when it comes to advancement of a DSM. Perhaps you are doing well in a District that has been notoriously hard to fill and your loss could hurt your bosses numbers; maybe you embarrassed your divisional once at conference by asking the wrong question in front of her superior; maybe you just remind him of his ex...it really doesn't matter the reason. If she wants you out, eventually, you will be out. If he doesn't want you to advance then it's one chance in a million that you will.

    Company Lacks Integrity: they simply are not who they say they are. Period.

    District Sales Manager (DSM) Position Not Valued Nor Supported by Company: At conferences you will hear repeatedly how DSMs are the cornerstones of Avon and the most important position in the company. However, in keeping with the above claim that Avon lacks integrity, this statement, wholly in my experience, has proven to be untrue. HR is in the pockets of Division Sales Managers and have absolutely NO alliance to DSMs, even senior leadership within Avon will turn it's head rather than side with a DSM. There is simply no one within this company to whom a DSM can turn for advocacy. Although some within Avon will proclaim other reasons, it's my fervent belief that the DSMs lack of respect and perceived value accounts for the high turn-over rate of this incredibly pivotal position.

    No Work Life Balance: Be prepared to never see your family or friends...or dog...again, One of my Mormon co-workers refused to work Sundays and was threatened with her job if she did not...pretty certain that's not even legal.

    This Job Will Cost You: Literally, this job will cost you...money, friends, a life, perhaps even a spouse. I cannot tell you how many times I have paid (without reimbursement) for a rental space and refreshments for a sales meeting, incentive rewards for my Representatives, decorations and gifts for holiday parties, my own travel expenses, printing for signs and flyers, not to mention the mandatory Avon order you must personally place every 2 weeks. Budgets are incredibly tight at Avon and depending on your Divisional you may or may not receive enough to cover even the most basic costs to run your district. Your friends, and children will likely forget how you look and your job and it's demands may very well get between you and your spouse as you are repeatedly forced to choose Avon over every important thing and person in your life.

    Relations Between Senior Representatives and DSMs Tense at Best: In my experience, our companies hard working Unit Leaders, Advanced Unit Leaders, Executive Unit Leaders, and Senior Executive Unit Leaders are not incredibly fond of the position of District Sales Manager. In fact, two SEUL's advised me against taking this job prior to my choosing to do so. In their words: they had "never seen a happy DSM" in there combined decades of association with Avon. The DSM is increasingly being perceived as an adversary to the Representative. If you happen to be one of the many DSMs who took this job to make a difference for women, families, community, this can be heart breaking if not more than a little disconcerting.

    Advice to ManagementAdvice

    DSMs are your soldiers on the front lines. Each and every one of us are marketers of your brand. If you don't value us, if you do not offer us a REAL line of support and advocacy, if you continue to value Divisionals, and other senior management, over our blood, sweat, and tears for this company, I fear you are doomed to inevitable failure.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    Lots of Stress Little Reward.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Manager
    Former Employee - District Manager

    I worked at Avon Products full-time for more than 10 years

    Pros

    Salary/ Benefits, work remotely out of a home office, ability to set your own meeting and appointment schedule, company vehicle

    Cons

    Micro management, very long hours, highest stress level, little to no reward, they will drain the life from an employee by dangling promotion opportunities, to get you to work harder than ever in your life, only to be dissolutioned over and over until your desire to do anything is gone.

    Advice to ManagementAdvice

    Listen to District Managers from various markets. Get rid of Division Managers. They do nothing to drive the business or support DSM's.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    A Sinking Ship!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager  in  New York, NY
    Former Employee - Marketing Manager in New York, NY

    I worked at Avon Products full-time

    Pros

    company store, free giveaways, strong name associated in helping women

    Cons

    Almost everything! Seriously, run don't walk away from this place. Weak sr leadership, inability to make a decision and stick with it, poor communication at all levels. Unclear direction of category role which seems to change by the minute. A lot of Avon lifers, people who have been there far too long with automated response of we can't or no or that's the Avon way. A TON of churn causing work to be undone, redone, etc. due to lack of said inability to stick with decision. Witnessed personal pov chosen over sound business decision on numerous occasions. If you want to be in the real world avoid this place at all costs.

    Advice to ManagementAdvice

    Make a decision and stick with it.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Laughable Senior Management in Technology is Tragic Comedy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  White Plains, NY
    Former Employee - Anonymous Employee in White Plains, NY

    I worked at Avon Products as a contractor

    Pros

    Great talent at individual worker level, especially among those who are newly in-country
    Terrific international employees with wonderful work ethic and impressive technical skills
    Quality of full-time employees (who were former consultants) and talented consultants

    Cons

    Senior management in charge of technology transformation are utterly ignorant of the technologies they are responsible for implementing
    All executive level reporting is done in PowerPoint with dumbed down bullet points and few words in big fonts, stripped of any meaningful details
    Program management does not know how to use MS Project, they say it is "too hard to understand" so no project plans are created or tracked
    Executives don't know how to use MS Visio, either, so mapping Business Processes is an alien experience and creates hostile confusion
    I found the women in charge to act in a "mean girls" high school kind of way: forming cliques, heckling you within earshot, then turning on each other
    Certain executives with the least technical knowledge would reject the very good advice of senior, experienced consultants, then terminate them without notice
    Entire solutions that required skills with certain in-demand software were rejected outright due solely to management's ignorance of industry best practices
    Any effort to educate senior management about how to employ necessary software solutions were met with accusations that you were "just trying to sell them something"

    Advice to ManagementAdvice

    Don't put incompetent people in executive positions responsible for global technology transformations. Any senior leadership spot should be merit based, otherwise you'll continue bungling your international tech solutions and make headline news for spectacular stupidity. There are too many women relying on their income from Avon to support their families and even to climb out of poverty for this company to gender norm executive appointments.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    Marketing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Coordinator  in  New York, NY
    Former Employee - Marketing Coordinator in New York, NY

    I worked at Avon Products full-time for more than a year

    Pros

    9-5 job. Can work from home if needed. Free samples occasionally.

    Cons

    Poor management. Everyone is always changing their minds. There's never concrete decisions made. People are always switching positions or leaving the company. Hire experts in that area. Don't put someone that has no experience in that area in that position. Developing too many products and you end up with so much excess inventory. Why 26 campaigns? Why not 13 campaigns and sell great value product? There's meetings about a meeting about a meeting. It never ends! They put one person doing 3 to 4 jobs at once. All the North America offices needs to be more collaborative. Everything is always rushed at the last minute. None of the processes ever goes smoothly!

    Advice to ManagementAdvice

    Make better decisions. Hire more people. Stop having one person do three to four jobs at the same time!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    If you want to do real marketing, Avon is not the place for you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Global Marketing  in  New York, NY
    Former Employee - Global Marketing in New York, NY

    I worked at Avon Products full-time for more than a year

    Pros

    Global experience (but due to budget cuts no traveling to any of the markets, just lots of conference calls)
    New product development (if in Global Marketing)
    The people
    Good products

    Cons

    AVON is a direct seller- if you want to do real marketing, this is not the place for it. You will be in a project management role. AVON does not develop strong marketers- there is no discussion about the consumer or insights. There is little consumer work done- most of the time VPs make decisions based on n of 1- what they think and feel.

    Lots of unethical practices and people are treated very poorly. But HR and management ignore all issues brought to their attention. Pay is incredibly poor but you are expected to work long hours to redo strategies as management continuously shifts direction.

    Most of the strong talent has left or will continue to leave. And management will continue to wonder why there is so much turnover. In fact so many people have left morale is incredibly low.

    Advice to ManagementAdvice

    Sell to Coty. Or wait. Guess that ship has sailed.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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