Avon Products

  www.avon.com
  www.avon.com

Avon Products Reviews

Updated December 16, 2014
Updated December 16, 2014
636 Reviews
3.1
636 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Avon Products CEO Sheri S. McCoy
Sheri S. McCoy
149 Ratings

Review Highlights

Pros
  • The people are great to work with and the company is very good with work life balance (in 42 reviews)

  • 9 - 5 is awesome hours and on the day before a holiday weekend you have the option to work from home (in 19 reviews)


Cons
  • Work/life balance is poor to non-existent, depending on who you work for (in 25 reviews)

  • Upper Management doesn't believe in a proactive method to turn North America around (in 31 reviews)

More Highlights

91 Employee Reviews Back to all reviews

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  1. 3 people found this helpful  

    Run away, don't give up your life to be a District Sales Manager aka the fall guys

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Sales Manager
    Former Employee - District Sales Manager

    I worked at Avon Products full-time (more than 5 years)

    Pros

    some ability to make your own schedule. meeting wonderful people and helping to change lives. car is a perk. good benefits

    Cons

    management is clueless. a lot of unfair tactics go on here. you can work your butt off but if you don't kiss enough of them you will not last long. You can be fired even if you are in the top third of your division. Others will stay because they are liked. Very unfair treatment in this supposedly professional company. You will work long hrs 7 days a week for very little money or respect.

    Advice to ManagementAdvice

    Stop treating managers like children in school. Give the respect you expect in return. Appreciate our hard work. Stop playing favorites. Get a grip , the leadership you have will never be self starters, they throw what they don't want to do at the managers and the managers are paid to do it. Let go of the managers and good luck staying a float.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Not a good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Sales Manager in Brookhaven, NY
    Former Employee - District Sales Manager in Brookhaven, NY

    I worked at Avon Products part-time (more than an year)

    Pros

    None I can remember other then being able to work from my home

    Cons

    - Poor upper management
    - 24/7 Work week
    - Bonuses dangled in front of the managers but impossible to obtain
    - Representatives very mean and would presonally attack
    - Was physically threatened by a representative and when reported to inside management, along with the legal department nothing was done
    - Harrassed by my Divisional Manager and a fellow male District Manager - I didnt file complaint because of know they would do nothing
    - Felt exposed to representatives because they could look up where I lived - not protected like a regular employee that work in the corporate offices
    - Fellow district managers very mean, cut throat and bunch of snakes
    - When redisticting was done my district was disolved and assigned to a new one where representatives, mostly the top leadership, made it their business to personally attack and destroy

    Advice to ManagementAdvice

    I am glad I left the company!!! It was the worst experince work wise I have ever had.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 8 people found this helpful  

    What a sad place to work it has become

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in New York, NY
    Former Employee - Director in New York, NY

    I worked at Avon Products full-time (more than 10 years)

    Pros

    Fortune 500 company, 401k, name recognition, USED TO BE an incredible company to work for. Based on the reviews here, representatives still seem to be happy, but they are NOT employees and skew the results

    Cons

    I left to join another company and thank goodness I did, as things really went from bad to worse.
    -Horrific Senior Management that treats people badly at so many levels.
    -An environment that pretends to want your feedback by conducting an annual engagement survey only to make excuses when the feedback is poor. "oh this is not relevant" "oh this is really pertaining to the last supervisor", "oh complaining about a lack of earnings/bonus/etc is something everyone does all the time so we won't even get into that" etc etc etc.
    No promotion opportunities for people that have a proven track record. It's all about your buddy!
    -Bonus opportunities have disappeared. Avon will talk about it as IF a bonus really exists but it's all,on paper. You can count on one hand how many people in middle management really receive a bonus.
    -Poor people skills. I have encountered some of the most vile individuals at Avon, in Senior Management. This is "mean girls" at its finest. They will hold everyone to a much different standard than they hold themselves to. No leading by example.
    -Honest feedback not wanted. Speak the truth and your head will get lopped off.
    After I left, someone had the grandiose idea to lay off tons of District Managers, the recruiting machine at Avon. They have been in a tail spin ever since. Someone with 2 brain cells could have predicted that this crash would happen ....and Avon has highly paid individuals that could not foresee this?
    -A constant stream of bad decisions that take the business from bad to worse, such as: Closed boundaries. Required DSMs to live in their market (did you ever try to hire someone with an advanced degree from the South side of Chicago?)Relocated customer service, finance, HR to India. Brought in people that have no idea about direct selling. Made incentives so complicated that nobody in the field could understand them. Dramatically downsized amount of Districts. Have most of the products manufactured in China. Won't fix a fill rate that's at 50%....the list goes on and on.

    Advice to ManagementAdvice

    You are beyond help. Avon Board of Directors - fire Sheri McCoy then get buyout or make her do an "undercover boss" appearance in the field so she will understand what District Managers have to accomplish every day. Maybe then she will fire all those executives that have fed her BS and start anew.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 4 people found this helpful  

    Global Finance Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance Manager in New York, NY
    Current Employee - Finance Manager in New York, NY

    I have been working at Avon Products full-time (more than an year)

    Pros

    Avon gives you the title and they pay decent for someone younger making it into management. However you better come in at the level that you want. Promotions are rare.

    Cons

    I don't know where to begin. How this place survives is beyond me. I went through over 10 marketers in one year due to the high turnover all across Avon. If you have been there two years then consider yourself a veteran. They have old systems and rely heavily on excel. You work long hours, get no appreciation, no promotions, etc. Being in management here was impossible. They want to recruit the best talent but give the people tedious, long hour repetitive work that demoralizes the best talent. This company just spits out products every two weeks and people management is not on their list of responsibility.

    Advice to ManagementAdvice

    GO AWAY. You took a multi-billion dollar company and did not evolve it since the internet came forward. It takes two weeks from the time a product is ordered to when it is delivered. Meanwhile on Amazon you can free two day shipping on competitive brands. The business model needs to change tremendously along with more emphasis being placed on talent retention. Soon after I left the CEO was removed. You don't want to work here.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    This is definitely not the company for women.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Sales Manager in New York, NY
    Former Employee - District Sales Manager in New York, NY

    I worked at Avon Products full-time (more than 8 years)

    Pros

    You can work out of your own home office.

    Cons

    The time commitment is enormous. Corporate office is only concerned with producing numbers; relationships are not considered.

    Advice to ManagementAdvice

    Stop holding DSM's responsible for numbers every two weeks. No one can take the pressure. Spend more time and energy getting back to the representative level.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    No integrity or clear vision

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Sales Manager in Saint Louis, MO
    Former Employee - District Sales Manager in Saint Louis, MO

    I worked at Avon Products full-time (more than an year)

    Pros

    Benefits excellent. Good salary. Company car. Flexibility. Meeting new people on a daily basis.

    Cons

    Bonus structure not clear or parameters given after the start of a quarter. Laid off after "failing" restructuring parameters, but was one of the top districts in my division. Hours were long if you chose to be successful at meeting goals. Customer service for representatives was dismal.

    Advice to ManagementAdvice

    Listen to district managers who are in the field daily. Reward your representatives instead of nickel & diming them with fees, especially on returns. Focus on selling products & have adequate stock instead of adding new representative by the droves.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 3 people found this helpful  

    Was optimistic initially, and so disheartened at the end

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - DSM
    Former Employee - DSM

    I worked at Avon Products full-time (more than 5 years)

    Pros

    Insurance benefits, company car/gas, free product and the aspiration to inspire women to own a profitable business

    Cons

    This company changes direction with the whims of your leaders' hormones. Avon's fill rate capacity is less than 50%, and continues on a 4 year downward trend. Too much payroll spent on duplication of field staff: Field training managers that are never in their assigned market or working to support field teams and representatives, Divisional Managers that sit at home offices and phone in directives. Don't believe the hype about an autonomous schedule: your DVM will mandate that you have to work every weekend (yes, Sundays too), nights and dismiss any PTO request if you're not her favorite and not achieving 100% of your 15 KPIs.

    Advice to ManagementAdvice

    Free up some capital and look at your field team's travel expenditures. Do you really need the overlap of DSM, FTM and DVM? How about directing some of those savings towards filling the reps orders so they can actually earn money from direct selling and not MLM? Admit that the direct selling model is dead, the only was the reps can earn $ is to recruit more people into their downline.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    More about recruiting new reps then it is selling beauty products

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Avon Products

    Pros

    Award Winning Skin Care Products

    Cons

    Pushy Sales Reps, Encouraged to break the Law in terms of trespassing and solicitation, shady recruitment tactics

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Lost Respect of Field Managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - DSM
    Current Employee - DSM

    I have been working at Avon Products full-time (more than 5 years)

    Pros

    Great Benefits, Competitive Salary and enjoy the work I do with our representatives. Changing the lives of others and seeing them reach their goals, knowing I had a tiny part in that is very rewarding.

    Cons

    Sales plans are done quarterly instead of yearly now; so if you do good one quarter your plan is raised the next quarter making it more difficult for bonus opportunity. The bonuses have also been changing quarterly - and usually we don't find either out until the quarter has already started. We no longer feel trusted and are burdened with constant report ins, conference calls, webinars, staff meetings that take us away from doing our job.

    Advice to ManagementAdvice

    Share plans with Divisions yearly without changing them during the year. Stick with the bonus structure. Choose DVM's that have actually been a District manager before and has some management skills and people skills. Stop wasting money on monthly field staff meetings that takes us away from our jobs. Stop penalizing good performers by raising their plans and expecting them to do more to make up for those who aren't. Don't chastise all for the lack of some. If you don't trust your field managers - then why do you still have them? If you do trust them, then show it by treating them better.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    District Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Sales Manager
    Former Employee - District Sales Manager

    I worked at Avon Products full-time (more than 5 years)

    Pros

    Great benefits, great company car

    Cons

    Corporate culture is brutal. Uneducated managers, who are out for self gain. Constant pressure, company is ran old school.

    Advice to ManagementAdvice

    List to team.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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