Avon Products

www.avon.com

Avon Products Reviews

Updated January 29, 2015
Updated January 29, 2015
653 Reviews
3.0
653 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Avon Products CEO Sheri S. McCoy
Sheri S. McCoy
153 Ratings

Review Highlights

Pros
  • The people are great to work with and the company is very good with work life balance (in 42 reviews)

  • 9 - 5 is awesome hours and on the day before a holiday weekend you have the option to work from home (in 19 reviews)


Cons
  • Work/life balance is poor to non-existent, depending on who you work for (in 25 reviews)

  • Upper Management doesn't believe in a proactive method to turn North America around (in 31 reviews)

More Highlights

97 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    This is definitely not the company for women.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Sales Manager in New York, NY
    Former Employee - District Sales Manager in New York, NY

    I worked at Avon Products full-time (more than 8 years)

    Pros

    You can work out of your own home office.

    Cons

    The time commitment is enormous. Corporate office is only concerned with producing numbers; relationships are not considered.

    Advice to ManagementAdvice

    Stop holding DSM's responsible for numbers every two weeks. No one can take the pressure. Spend more time and energy getting back to the representative level.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 3 people found this helpful  

    Was optimistic initially, and so disheartened at the end

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - DSM
    Former Employee - DSM

    I worked at Avon Products full-time (more than 5 years)

    Pros

    Insurance benefits, company car/gas, free product and the aspiration to inspire women to own a profitable business

    Cons

    This company changes direction with the whims of your leaders' hormones. Avon's fill rate capacity is less than 50%, and continues on a 4 year downward trend. Too much payroll spent on duplication of field staff: Field training managers that are never in their assigned market or working to support field teams and representatives, Divisional Managers that sit at home offices and phone in directives. Don't believe the hype about an autonomous schedule: your DVM will mandate that you have to work every weekend (yes, Sundays too), nights and dismiss any PTO request if you're not her favorite and not achieving 100% of your 15 KPIs.

    Advice to ManagementAdvice

    Free up some capital and look at your field team's travel expenditures. Do you really need the overlap of DSM, FTM and DVM? How about directing some of those savings towards filling the reps orders so they can actually earn money from direct selling and not MLM? Admit that the direct selling model is dead, the only was the reps can earn $ is to recruit more people into their downline.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    More about recruiting new reps then it is selling beauty products

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Avon Products

    Pros

    Award Winning Skin Care Products

    Cons

    Pushy Sales Reps, Encouraged to break the Law in terms of trespassing and solicitation, shady recruitment tactics

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    Lost Respect of Field Managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - DSM
    Current Employee - DSM

    I have been working at Avon Products full-time (more than 5 years)

    Pros

    Great Benefits, Competitive Salary and enjoy the work I do with our representatives. Changing the lives of others and seeing them reach their goals, knowing I had a tiny part in that is very rewarding.

    Cons

    Sales plans are done quarterly instead of yearly now; so if you do good one quarter your plan is raised the next quarter making it more difficult for bonus opportunity. The bonuses have also been changing quarterly - and usually we don't find either out until the quarter has already started. We no longer feel trusted and are burdened with constant report ins, conference calls, webinars, staff meetings that take us away from doing our job.

    Advice to ManagementAdvice

    Share plans with Divisions yearly without changing them during the year. Stick with the bonus structure. Choose DVM's that have actually been a District manager before and has some management skills and people skills. Stop wasting money on monthly field staff meetings that takes us away from our jobs. Stop penalizing good performers by raising their plans and expecting them to do more to make up for those who aren't. Don't chastise all for the lack of some. If you don't trust your field managers - then why do you still have them? If you do trust them, then show it by treating them better.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    District Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Sales Manager
    Former Employee - District Sales Manager

    I worked at Avon Products full-time (more than 5 years)

    Pros

    Great benefits, great company car

    Cons

    Corporate culture is brutal. Uneducated managers, who are out for self gain. Constant pressure, company is ran old school.

    Advice to ManagementAdvice

    List to team.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    Company who doesn't care about their employee's

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Manager in Los Angeles, CA
    Former Employee - District Manager in Los Angeles, CA

    I worked at Avon Products full-time (more than 10 years)

    Pros

    Great Company 10 yrs ago. To many bad decisions has taken the company from Great to Poor.

    Cons

    Changing their programs before they give them a chance to show results. They treat their employee's like numbers on a paper, no value for the people who have given them 10 plus years. High turnover of representatives, because they can't make money without training. Management expects 50 new representatives to be signed up every 2 weeks, with expectation the new reps sell $200 plus with their first order. Think Twice before you join this company!

    Advice to ManagementAdvice

    Jump the sinking ship

    Doesn't Recommend
    Negative Outlook
  8. 5 people found this helpful  

    No such thing as a DSM advocate at AVON

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Sales Manager
    Current Employee - District Sales Manager

    I have been working at Avon Products full-time (more than a year)

    Pros

    Pension, Benefits, Fun Incentives & Prizes (although they are incredibly difficult to obtain and require working 24/7 to even have a slight chance of achieving one), Intermittent Opportunities to Make a Difference in Your Community

    Cons

    Salaries Not Very Competitive - pray your Division Sales Manager (Divisional) at least grants you a yearly 3% raise.

    Hostile Work Environment: Practices of threatening and fear mongering from senior management have lead to an atmosphere of "Dog Eat Dog," have completely done away with camaraderie and team work, and have turned intelligent, talented women (and a few good men) into high school girls scratching and clawing (and lying and cheating) for the top spot of the moment (because at Avon you are only as good as your last campaign results) so as to preserve their job.

    Advancement Based on Who You Know - Not How You Perform: It's true that at Avon you are only as good as your last campaign (2 week period) but no matter how good you are it makes no difference if you're not "in" with the right people. Divisionals have most of the power when it comes to advancement of a DSM. Perhaps you are doing well in a District that has been notoriously hard to fill and your loss could hurt your bosses numbers; maybe you embarrassed your divisional once at conference by asking the wrong question in front of her superior; maybe you just remind him of his ex...it really doesn't matter the reason. If she wants you out, eventually, you will be out. If he doesn't want you to advance then it's one chance in a million that you will.

    Company Lacks Integrity: they simply are not who they say they are. Period.

    District Sales Manager (DSM) Position Not Valued Nor Supported by Company: At conferences you will hear repeatedly how DSMs are the cornerstones of Avon and the most important position in the company. However, in keeping with the above claim that Avon lacks integrity, this statement, wholly in my experience, has proven to be untrue. HR is in the pockets of Division Sales Managers and have absolutely NO alliance to DSMs, even senior leadership within Avon will turn it's head rather than side with a DSM. There is simply no one within this company to whom a DSM can turn for advocacy. Although some within Avon will proclaim other reasons, it's my fervent belief that the DSMs lack of respect and perceived value accounts for the high turn-over rate of this incredibly pivotal position.

    No Work Life Balance: Be prepared to never see your family or friends...or dog...again, One of my Mormon co-workers refused to work Sundays and was threatened with her job if she did not...pretty certain that's not even legal.

    This Job Will Cost You: Literally, this job will cost you...money, friends, a life, perhaps even a spouse. I cannot tell you how many times I have paid (without reimbursement) for a rental space and refreshments for a sales meeting, incentive rewards for my Representatives, decorations and gifts for holiday parties, my own travel expenses, printing for signs and flyers, not to mention the mandatory Avon order you must personally place every 2 weeks. Budgets are incredibly tight at Avon and depending on your Divisional you may or may not receive enough to cover even the most basic costs to run your district. Your friends, and children will likely forget how you look and your job and it's demands may very well get between you and your spouse as you are repeatedly forced to choose Avon over every important thing and person in your life.

    Relations Between Senior Representatives and DSMs Tense at Best: In my experience, our companies hard working Unit Leaders, Advanced Unit Leaders, Executive Unit Leaders, and Senior Executive Unit Leaders are not incredibly fond of the position of District Sales Manager. In fact, two SEUL's advised me against taking this job prior to my choosing to do so. In their words: they had "never seen a happy DSM" in there combined decades of association with Avon. The DSM is increasingly being perceived as an adversary to the Representative. If you happen to be one of the many DSMs who took this job to make a difference for women, families, community, this can be heart breaking if not more than a little disconcerting.

    Advice to ManagementAdvice

    DSMs are your soldiers on the front lines. Each and every one of us are marketers of your brand. If you don't value us, if you do not offer us a REAL line of support and advocacy, if you continue to value Divisionals, and other senior management, over our blood, sweat, and tears for this company, I fear you are doomed to inevitable failure.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    Does not value long term association

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in New York, NY
    Current Employee - Senior Manager in New York, NY

    I have been working at Avon Products full-time (more than 10 years)

    Pros

    Great benefits, 401K and pension plan

    Cons

    Company spends money on corruption violations, buying companys that lose their value and current Employees do not get any investmen

    Advice to ManagementAdvice

    Invest in your current staff t turn around the company

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10.  

    Lots of Stress Little Reward.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Manager
    Former Employee - District Manager

    I worked at Avon Products full-time (more than 10 years)

    Pros

    Salary/ Benefits, work remotely out of a home office, ability to set your own meeting and appointment schedule, company vehicle

    Cons

    Micro management, very long hours, highest stress level, little to no reward, they will drain the life from an employee by dangling promotion opportunities, to get you to work harder than ever in your life, only to be dissolutioned over and over until your desire to do anything is gone.

    Advice to ManagementAdvice

    Listen to District Managers from various markets. Get rid of Division Managers. They do nothing to drive the business or support DSM's.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    A Sinking Ship!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager in New York, NY
    Former Employee - Marketing Manager in New York, NY

    I worked at Avon Products full-time

    Pros

    company store, free giveaways, strong name associated in helping women

    Cons

    Almost everything! Seriously, run don't walk away from this place. Weak sr leadership, inability to make a decision and stick with it, poor communication at all levels. Unclear direction of category role which seems to change by the minute. A lot of Avon lifers, people who have been there far too long with automated response of we can't or no or that's the Avon way. A TON of churn causing work to be undone, redone, etc. due to lack of said inability to stick with decision. Witnessed personal pov chosen over sound business decision on numerous occasions. If you want to be in the real world avoid this place at all costs.

    Advice to ManagementAdvice

    Make a decision and stick with it.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

Work at Avon Products? Share Your Experiences

Avon Products

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.