Avon Products

  www.avon.com
  www.avon.com

Avon Products Reviews

Updated November 7, 2014
Updated November 7, 2014
621 Reviews
3.0
621 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Avon Products CEO Sheri S. McCoy
Sheri S. McCoy
146 Ratings

Review Highlights

Pros
  • The people are great to work with and the company is very good with work life balance (in 40 reviews)

  • 9 - 5 is awesome hours and on the day before a holiday weekend you have the option to work from home (in 19 reviews)


Cons
  • Work/life balance is poor to non-existent, depending on who you work for (in 24 reviews)

  • Upper Management doesn't believe in a proactive method to turn North America around (in 31 reviews)

More Highlights

87 Employee Reviews Back to all reviews

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  1. 2 people found this helpful  

    A Sinking Ship!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager in New York, NY
    Former Employee - Marketing Manager in New York, NY

    I worked at Avon Products full-time

    Pros

    company store, free giveaways, strong name associated in helping women

    Cons

    Almost everything! Seriously, run don't walk away from this place. Weak sr leadership, inability to make a decision and stick with it, poor communication at all levels. Unclear direction of category role which seems to change by the minute. A lot of Avon lifers, people who have been there far too long with automated response of we can't or no or that's the Avon way. A TON of churn causing work to be undone, redone, etc. due to lack of said inability to stick with decision. Witnessed personal pov chosen over sound business decision on numerous occasions. If you want to be in the real world avoid this place at all costs.

    Advice to ManagementAdvice

    Make a decision and stick with it.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Laughable Senior Management in Technology is Tragic Comedy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in White Plains, NY
    Former Employee - Anonymous Employee in White Plains, NY

    I worked at Avon Products as a contractor

    Pros

    Great talent at individual worker level, especially among those who are newly in-country
    Terrific international employees with wonderful work ethic and impressive technical skills
    Quality of full-time employees (who were former consultants) and talented consultants

    Cons

    Senior management in charge of technology transformation are utterly ignorant of the technologies they are responsible for implementing
    All executive level reporting is done in PowerPoint with dumbed down bullet points and few words in big fonts, stripped of any meaningful details
    Program management does not know how to use MS Project, they say it is "too hard to understand" so no project plans are created or tracked
    Executives don't know how to use MS Visio, either, so mapping Business Processes is an alien experience and creates hostile confusion
    I found the women in charge to act in a "mean girls" high school kind of way: forming cliques, heckling you within earshot, then turning on each other
    Certain executives with the least technical knowledge would reject the very good advice of senior, experienced consultants, then terminate them without notice
    Entire solutions that required skills with certain in-demand software were rejected outright due solely to management's ignorance of industry best practices
    Any effort to educate senior management about how to employ necessary software solutions were met with accusations that you were "just trying to sell them something"

    Advice to ManagementAdvice

    Don't put incompetent people in executive positions responsible for global technology transformations. Any senior leadership spot should be merit based, otherwise you'll continue bungling your international tech solutions and make headline news for spectacular stupidity. There are too many women relying on their income from Avon to support their families and even to climb out of poverty for this company to gender norm executive appointments.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Marketing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Coordinator in New York, NY
    Former Employee - Marketing Coordinator in New York, NY

    I worked at Avon Products full-time (more than an year)

    Pros

    9-5 job. Can work from home if needed. Free samples occasionally.

    Cons

    Poor management. Everyone is always changing their minds. There's never concrete decisions made. People are always switching positions or leaving the company. Hire experts in that area. Don't put someone that has no experience in that area in that position. Developing too many products and you end up with so much excess inventory. Why 26 campaigns? Why not 13 campaigns and sell great value product? There's meetings about a meeting about a meeting. It never ends! They put one person doing 3 to 4 jobs at once. All the North America offices needs to be more collaborative. Everything is always rushed at the last minute. None of the processes ever goes smoothly!

    Advice to ManagementAdvice

    Make better decisions. Hire more people. Stop having one person do three to four jobs at the same time!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 2 people found this helpful  

    If you want to do real marketing, Avon is not the place for you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Global Marketing in New York, NY
    Former Employee - Global Marketing in New York, NY

    I worked at Avon Products full-time (more than an year)

    Pros

    Global experience (but due to budget cuts no traveling to any of the markets, just lots of conference calls)
    New product development (if in Global Marketing)
    The people
    Good products

    Cons

    AVON is a direct seller- if you want to do real marketing, this is not the place for it. You will be in a project management role. AVON does not develop strong marketers- there is no discussion about the consumer or insights. There is little consumer work done- most of the time VPs make decisions based on n of 1- what they think and feel.

    Lots of unethical practices and people are treated very poorly. But HR and management ignore all issues brought to their attention. Pay is incredibly poor but you are expected to work long hours to redo strategies as management continuously shifts direction.

    Most of the strong talent has left or will continue to leave. And management will continue to wonder why there is so much turnover. In fact so many people have left morale is incredibly low.

    Advice to ManagementAdvice

    Sell to Coty. Or wait. Guess that ship has sailed.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    enlightening

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager, Talent Management
    Current Employee - Manager, Talent Management

    I have been working at Avon Products full-time (more than 8 years)

    Pros

    relationships, discount on personal products, car, flexibility

    Cons

    7 day work week, management is trying to hard to turn company around, they are changing their mind constantly. Hard to stay focused and organized. Direction is away from selling and more toward network marketing to strengthen rep count.

    Advice to ManagementAdvice

    Please get input from the management in the field. We are out here every day, we know what is going on... you are making decisions that affect everything, without consulting the workers who are in the trenches for you.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Sr. Management so disconnected from core competencies and consumers

    Former Employee - Director
    Former Employee - Director

    I worked at Avon Products full-time (more than 8 years)

    Pros

    Early on there was a great sense of camaraderie and teamwork that led to some terrific lifelong friendships.

    Cons

    More recently, the constant revolving door, lack of effective and managed processes, inability to make decisions and many levels in decision-making process, unbelievable amount of change and rework made it an awful place to work. Not to mention from the Rep and consumer perspective it's an awful proposition--lousy order fulfillment rates, huge Rep turnover

    Advice to ManagementAdvice

    They're too far gone

    Doesn't Recommend
  8.  

    Junior Art Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Art Director in New York, NY
    Former Employee - Art Director in New York, NY

    I worked at Avon Products full-time (more than 3 years)

    Pros

    Salary was above average, Hours were 9-5

    Cons

    In the end, this company is old-school and only does direct selling, so there was a lack of allowing design creativity because all products in brochures need to be obvious. Creative Director at the time ruled the company with fear therefor everyone was quitting. Old-school art directors have been employed there since the 80's and their work still looked like it was from the 80's. Hard to get designers to have their work look more current. There were also a lot of office politics.

    Advice to ManagementAdvice

    People will want to work for you if the environment was more positive.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Forget About It

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Birmingham, AL
    Former Employee - Sales Representative in Birmingham, AL

    I worked at Avon Products (less than an year)

    Pros

    The products are wonderful. You get a discount on them. The meetings are fun and you earn freebies if you attend them. That is all for the pros.

    Cons

    Where do I begin? First of all, you don't make any money at all unless you place an order that is over $50, and with a campaign deadline every other week that isn't going to happen. If you do plan on making any money you have to work like a dog in order to meet that $50+ goal.

    Secondly, I tried e-mailing my sales leader several times about questions I've had, and she never would respond to my e-mails. I tried calling her too and the phone was supposedly busy. Long story short, you will be manipulated by your sales leaders a lot.

    Thirdly, this is a company in which you will actually LOSE money instead of earning it. When you order products for a customer, you not only pay the prices for those products, but you wind up paying a deposit in order to receive them. It is hard to send unwanted products back because Avon charges you (of course) for returns. The chances of being scammed are extremely high - I had a so-called "customer" who placed an online order from my website saying she was doing a photo shoot and there was a list of over $200 worth of products she supposedly needed. I believed it was legit and wound up ordering all this stuff, only to find out I later that had been ripped off. Plus, they will hound you about collections over and over and over again. They will not leave you alone about it unless you pay them.

    Advice to ManagementAdvice

    Sales leaders and management need to get back with their reps in a timely manner when the reps have questions for them. Train your reps better. Stop charging them for every little thing. Extend the campaign deadlines. If reps get behind on their payments, just remind them ONCE about collections and let them be until they get around to making a payment. Change the rule about only getting money back from $50+ orders. Overall, TAKE CARE OF YOUR REPRESENTATIVES!!!!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    They are not transparent with their representatives on charges made to their accounts

    • Comp & Benefits
    • Career Opportunities
    Former Employee - Sales Representative in Houston, TX
    Former Employee - Sales Representative in Houston, TX

    I worked at Avon Products full-time (less than an year)

    Pros

    Great products and you get to work at your own pace and time

    Cons

    The system Is not transparent.For any campaign that you do not make an order for,you are charged!.The billing system is very crafty.They present a low total amount at checkout but,when your invoice is sent,they embed several charges by which time the order may have shipped thereby putting your balance in a negative.Most times,Iended up paying the difference frommypocket because you look stupid if you go back to the customer that the price you originally gave her isnt actually the price.you are even charged for samples,you pay to be a representative,you pay to work for Avon.its not worth it at all,its better to sleep than take on this loss because it isnt a job to say the least

    Advice to ManagementAdvice

    Stop exploiting your representatives,,have some transparency;let ppl know the actual total figure of an order ,if there are additional charges,pls let it appear on thescreen not after the order has been processed,it doesnt show class,it reflects craftiness and desperation!!!!!!

  11.  

    Independent Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - LABC Owner in Minneapolis, MN
    Current Employee - LABC Owner in Minneapolis, MN

    I have been working at Avon Products as a contractor (more than 10 years)

    Pros

    Very nice to be your own boss and control your income.

    Cons

    Employees of Avon and not nice to work with. The representatives are the core of the business and they don't try the representatives with respect.

    Advice to ManagementAdvice

    Remember that the independent representatives are the core of the business and if there wasn't hard working independent representatives the business would no longer be a business.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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