BB&T

  www.bbt.com
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BB&T Reviews

Updated Jul 16, 2014
All Employees Current Employees Only

3.3 451 reviews

87% Approve of the CEO

BB&T Chairman & CEO Kelly S. King

Kelly S. King

(294 ratings)

64% of employees recommend this company to a friend

Review Highlights

Pros
  • This bank pays better than any other and you get an incredible work/life balance(in 25 reviews)

  • They have very good benefits and opportunities for advancement(in 37 reviews)


Cons
  • Little room for advancement but it is there(in 12 reviews)

  • no room for advancement, sales goals that are met are never appreciated(in 17 reviews)

148 Employee Reviews Back to all reviews
Relevance Date Rating
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    • Culture & Values
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    Busy, fast paced, well-trained position.

    Teller Part Time (Current Employee) Morgantown, WV

    ProsHours are flexible, training is superb.

    ConsPay is very low and customers tend to get flustered by BB&T's fees.

    Advice to Senior ManagementCreate better ways to let customers know of the fees.

    Yes, I would recommend this company to a friend

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    Great

    Rb II (Former Employee)

    ProsGood training and career progression opportunities.

    ConsSome branches understaffed on Saturdays.

    Yes, I would recommend this company to a friend

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    Still growing

    Network Analyst (Current Employee)

    ProsBenefits are pretty good. Current position allows for a great work/life balance.

    ConsFor as large as the company is, there is little room to grow due to the size of the department.

    Advice to Senior ManagementKeep up the work...

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
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    The Best of the Best

    Branch Manager (Current Employee)

    ProsIf you want to be in banking, you want to be in a bank that has a long history of sound judgement, good leadership and stability. That describes BB&T. The Corporate Culture is ethical, moral, client centric and tries hard to be entrepreneurial to the best of its ability with government regulations and oversight. It's the best place to be, if you want to be in banking.

    ConsIf you want to be in banking, be aware it's volatile, accountable to shareholders, under government scrutiny and regulations and these are hard times for the financial industry in general. The good banks get lumped in with the bad. BB&T will often over-compensate to protect profitability and brand. BB&T is a bit reactionary and will over-correct when profitability or stability or propriety is questioned. The over-correction creates insecurity in the ranks while the overall Corporate Culture remains strong. But I wonder how long.

    Advice to Senior ManagementThe centralization of many functions of operations to create uniformity, accountability, control expenses and execute policy and procedure and create transparency, can also create a sluggish behemoth unable to quickly respond to business exigencies. Autonomy was a strength and a weakness in the Community Banking model. People do the job, so too few people with the authority to take action, scope, create strategy, execute; the more layers between the doers and the ok-ers; the slower we are to respond to opportunity. And that's the endgame; seize opportunity.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great place to work

    Relationship Banker (Former Employee) Stafford, VA

    Prospeople and benefits are what separate this bank from the others

    Consusual cons working in a bank is the disgruntled customers so you cant avoid that anywhere you go.

    Advice to Senior Managementkeep an open dialogue with all layers of employees

    Yes, I would recommend this company to a friend

    • Culture & Values
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    It provided mediocre income and decent benefits while waiting on something better to come along.

    Customer Service Representative (Former Employee) Whiteville, NC

    ProsThe benefits are good and the income is decent for the area.

    ConsAllows pseudo-nepotism and blatant favoritism to occur simply because certain relationships are outside the "textbook definition" of nepotism. (Whiteville-Call Center) Also, allows the aforementioned employees to stay on the clock for personal business that benefits themselves and management.

    Advice to Senior ManagementI would suggest looking into the familial ties in your New Accounts and Chat Department in the Whiteville Call Center, because allowing it to continue to go on will eventually result in a lawsuit.

    Yes, I would recommend this company to a friend

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    Rewarding hard work.

    Relationship Teller (Current Employee) Birmingham, AL

    ProsGood pay. Good hours. Paid holidays off. Good benefits.

    ConsShort staffing makes it difficult to make personal plans. A bit outdated systems.

    Advice to Senior ManagementLove working for the bank. Dislike the computer system.

    Yes, I would recommend this company to a friend

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    Great company to work for but has its ups and downs like most companies.

    Vice President (Former Employee) Atlanta, GA

    ProsBB&T provides excellent training and opportunities for growth. They have very good benefits and opportunities for advancement.

    ConsThe sales mentality has increased to a point that I worry that it will override the values and culture of the company.

    Advice to Senior ManagementIt seems that in order to achieve the increased sales goals on leaders, work-life balance will suffer.

    Yes, I would recommend this company to a friend

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    Overall good

    Anonymous Employee (Former Employee)

    ProsGood benefits, culture and work environment

    ConsManagement is very poor, workload is not distribute equally or in an efficient manner

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Wonderful Benefits

    Anonymous Employee (Current Employee)

    ProsWonderful Benefits, very flexible. LOVE the people.

    ConsEnvironment varies depending on the people

    Advice to Senior ManagementConsider training more from within.

    Yes, I would recommend this company to a friend

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