BB&T Reviews

Updated September 20, 2014
Updated September 20, 2014
506 Reviews
3.2
506 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
BB&T Chairman & CEO Kelly S. King
Kelly S. King
328 Ratings

Review Highlights

Pros
  • This bank pays better than any other and you get an incredible work/life balance (in 25 reviews)

  • They have very good benefits and opportunities for advancement (in 37 reviews)


Cons
  • In my specific role, there was not room for advancement (in 12 reviews)

  • no room for advancement, sales goals that are met are never appreciated (in 17 reviews)

More Highlights

336 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Branch Banker III

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Banker III
    Current Employee - Branch Banker III

    I have been working at BB&T full-time for more than a year

    Pros

    Great benefits 100% 401k Match, Medical, pension, the employees and management are supportive and take interest in their employees. Plenty of paid holidays and not to many weeks over 40 hours.

    Cons

    Cost cutting measures have put a serious strain on staff. Sales goal expectations are unrealistic. Management often only looks at production numbers and doesn't consider the operational/service/management aspect that is integrated into most platform positions.

    Advice to ManagementAdvice

    Stick to your values, spend more time taking care of your current clients.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Market Leader III, AVP

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Market Leader III, Assistant Vice President  in  Wilmington, NC
    Current Employee - Market Leader III, Assistant Vice President in Wilmington, NC

    I have been working at BB&T full-time for more than a year

    Pros

    Culture, Salary, Benefits, Managers are friendly and helpful

    Cons

    None that I can think of

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Approves of CEO
  3.  

    Changing Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BB&T

    Pros

    Very employee oriented. Great benefits

    Cons

    Changing environment in leadership. It appears that compliance and account run the bank, but I am sure this is part of the banking environment we are in.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    The experience at BB&T has been a nice company to work for and has opportunities for advancement if you apply yourself.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller  in  Mechanicsville, VA
    Current Employee - Teller in Mechanicsville, VA

    I have been working at BB&T full-time for more than 3 years

    Pros

    I enjoy the holidays and benefits that come with the job. The hours are always a plus for me since I came from working in retail. The people I work with are supportive and helpful.

    Cons

    The staffing is an issue from time to time. They don't always follow through with certain things that they say they will assist you with. The changes occurring in the company are so frequent that you have to constantly adjust.

    Advice to ManagementAdvice

    Try minimizing all the changes that are implemented at one time and show more appreciation for your employees on a consistent basis.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Great Company and Values

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accountant  in  Winston-Salem, NC
    Current Employee - Accountant in Winston-Salem, NC

    I have been working at BB&T full-time for more than 10 years

    Pros

    BB&T has exceptional benefits, treats their employees well and genuinely cares about giving back to the community.

    Cons

    You typically do a job for 2-ish years before you are appropriately compensated for it.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Credit Analyst
    Current Employee - Credit Analyst

    I have been working at BB&T full-time for more than a year

    Pros

    Solid career advancement, promotions are done mostly internally, very mutually supportive atmosphere, low employee turnover, and fantastic training programs.

    Cons

    Typically lower salaries than other competitive banks.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 4 people found this helpful  

    Great Company, Bad Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller
    Current Employee - Teller

    I have been working at BB&T full-time for more than 3 years

    Pros

    Wonderful benefits, Great Peak health program that helps pay for insurance. Training programs

    Cons

    Working on Saturdays, Management is less than Good. No two branches are the same. Its not easy to advance if you are a woman, Cutbacks and hiring freezes are constantly hurting the teller line which hurts the clients. I work at a very small branch that is used to the same people, but since i have been here we are on our 3rd RB (now BB) lost multiple bodies here that are not replaced. Many branches have been severely hurt by the latest "cut backs". We do not feel important as a team. We used to have Teller appreciation week every year but that has stopped and we are not even recognized anymore. If we are the "FACE" of BB$T then we should be shown that we are cared about. We feel undervalued and overlooked. Morale is down to almost 0%!!

    Advice to ManagementAdvice

    Take a Good look at your Market leaders. They are not doing the job you think they are. They are cutting out early on days they shouldn't, and not going on "sales calls". Instead they are using that time to do personal things.Look at the smaller branches that you are hurting with these cutbacks. The more you cut back the less people are walking in the door. They have lost their trust in us as a company. And bring the goals down to a more realistic number. Smaller branches can not do the same as these larger branches do.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 3 people found this helpful  

    Coasting along

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Person  in  Raleigh, NC
    Current Employee - IT Person in Raleigh, NC

    I have been working at BB&T full-time for more than 3 years

    Pros

    Benefits The so called Perfect Client Experience philosophy...it just needs to be consistently enforced.

    Cons

    Good ol'e boy system Not what you know but who you know that gets you promoted
    Management still running the bank like a small town bank rather than a progressive regional bank

    Advice to ManagementAdvice

    Listen to the people down below and not your direct reports or those in management to get the real picture. Next time you do a RIF look at the management team and eliminate the dead wood. You are not going to get more done with less working staff. We need some new management who DO have the values and ethics of BB&T. We don't need anymore of those that have experience from other places but not our PCE values.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Good & not so good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Certified Senior Teller
    Current Employee - Certified Senior Teller

    I have been working at BB&T full-time for more than 10 years

    Pros

    The benefits such as medical & eye insurance are great. So are the vacation time & holidays.

    Cons

    The micro-managing & recent employee cuts are nerve-racking. Employee morale is low & client satisfaction seems to be declining. I've been with BB&T for a very long time & have never felt as insecure as I do now. I've seen managers come & go. Wish the one we have now would go.

    Advice to ManagementAdvice

    Managers & customer service people should all pull some teller time. They need to know what we do & go through. They need to show a little more respect & appreciation. They need to decide if they want us to have a sales meeting on Monday morning or get the night deposit bags done before opening.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 3 people found this helpful  

    Rollercoaster ride

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Banker
    Current Employee - Branch Banker

    I have been working at BB&T full-time for more than 8 years

    Pros

    Great benefits, attainable goals, work/life balance

    Cons

    Short staffed constantly, productive employees are not recognized for meeting or exceeding goals. Software is outdated and slow. Too much upper management, who are never seen visiting the branches to observe what cutting jobs is doing to the moral of the employees and trust of the customers,

    Advice to ManagementAdvice

    Get out and visit the branches, branches that are meeting and exceeding there goals should not be the ones to take the biggest hits in staffing, you are setting them up to fail. Follow up on the scheduled business calls ML are setting, because they are NOT going on calls. If every ML were doing what they were suppose to we would not be cutting employees because they would be generating revenue! Wake up Management! We aren't having PK, PCE or weekly sales meetings. I know ML's who do absolutely nothing to generate business or loans, their branch bankers do all the work, or they get what walks through the door. Also did you know you have ML's who cant cover for a BB long enough for them to take a lunch? Aren't all employees entitled to get a lunch during a 9 hr day?

    Recommends
    Negative Outlook
    No opinion of CEO

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