BB&T
3.3 of 5 445 reviews
www.bbt.com Winston-Salem, NC 5000+ Employees

BB&T Reviews

Updated Jun 30, 2014
All Employees Current Employees Only

3.3 445 reviews

                             

87% Approve of the CEO

BB&T Chairman & CEO Kelly S. King

Kelly S. King

(290 ratings)

64% of employees recommend this company to a friend
294 Employee Reviews Back to all reviews
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    Good Environment for working

    Quality Assurance Analyst (Current Employee)
    Charlotte, NC

    ProsOn job training, and a favorable environment.

    ConsEquipment is not up to date with the competition.

    Advice to Senior ManagementuiKeep up the good work

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    Good place to work - has some irritants like most places

    IT Resource Planner (Current Employee)
    Wilson, NC

    ProsCompensation is great, Company really believes and practices its values for employees and customers. Opportunities for personal growth every year through training. Great life balance perks and benefits.

    ConsAs companies get larger the understanding of processes between departments gets clouded. Sometimes and irritant. As always too much work and not enough hours in a day.

    Advice to Senior ManagementHolistic approach to all processes would leverage more consistency and learning between LOBs.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    More concerned with image than internal communication and talent

    Commercial Banker (Current Employee)

    ProsSuperior training
    Solid benefits including pension and up to 6% 401k match
    Wellness programs with reduce health insurance premiums
    Well developed corporate values and vision

    ConsSilo'd product lines
    Women tend to be overlooked for promotion opportunities
    HR is more concerned with supporting management, not addressing serious employee concerns
    Extremely conservative lending culture, difficult to support even long term clients.
    Technology-challenged (internal systems)
    Complex bonus structure restricts earning potential, salaries below national average
    Many positions eliminated reducing efficacy to properly serve clients at local levels

    Advice to Senior ManagementGo back to the client focus of the Allison days. Less propaganda and more action. Revitalize a bank-wide mentoring program to advance from within and develop strong minority and women leaders. Revisit mission statement. Making cuts after cuts restricts organic growth.

    Yes, I would recommend this company to a friend

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    Great Company; Good values

    Anonymous Employee (Current Employee)

    ProsExcellent training; focus on customer service; dedicated to their vision, mission, and values

    ConsNone to add at this time

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Satisfactory

    Anonymous Employee (Current Employee)

    ProsGreat work-life balance here at the bank

    Consmany dedicated people, some waiting for their careers to expire

    Yes, I would recommend this company to a friend

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    Hope to retire here

    Relationship Banker I (Current Employee)

    ProsDecent salary. I think upper management genuinely cares for its employees. Local level not so much.

    ConsNot much room for advancement. Some promotions on the Community banking level leave room for speculation, seems to be who you know. Some employees seems to get away with doing nothing and are not reprimanded. Work with skeleton crew if someone is sick or on vacation.

    Advice to Senior ManagementEmployees that are performing at or above pace should be compensated for their hard work and devotion to BB&T.

    Yes, I would recommend this company to a friend

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    If you are fortunate enough to get hired here, don't ever leave.

    Teller (Current Employee)
    Atlanta, GA

    ProsBB&T knows how to take care of their employees. This bank pays better than any other and you get an incredible work/life balance. Many banks are notorious for giving tellers pitiful pay and then breathing down their necks for referrals-not here. They provide you with the proper training and compensate you beyond fairly. I've truly adopted another family working here.

    ConsAlthough this is more-so a con for clients rather than employees, the company is a little "behind the times". Slowly but surely they are rolling out new technology (envelope free ATM's, improvements to the mobile app) which will help the company keep up with the "big banks".

    Advice to Senior ManagementKeep doing a great job caring about your employees. I have never worked for a company that goes so out of its way to ensure everyone within is well taken care of. This truly is a wonderful place to be.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    I liked working with BB&T, but the lack of staff made it impossible to plan around your personal schedule.

    Relationship Teller (Current Employee)
    Birmingham, AL

    ProsGood pay, paid vac. holidays and sick time. Provides benefits.

    ConsSystem very old school. Some of the bankers extremely rude. rude staff to our clients.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Terrible

    Relationship Banker (Current Employee)

    ProsOnly pros are the base salary and branch hours

    Cons-Micro Managers
    -Sale pushers
    -Worse customer service I have ever seen
    -Managers don't care about you doing servicing all they care about is your numbers at the end of day
    -Clients are just numbers to them
    -Not enough staffing
    -No lunches at times
    -No sense of urgency takes forever to get any answers from a manager
    -You WILL be the managers assistant because they DO NOT feel like doing anything themselves other then going on "business calls"
    -Want you to speak with 10 people per day doesn't matter if you called 40 people that day.4-
    -Managers don't know how to do anything or manage their branches
    -Don't care about customer complaints at all

    I can go on and on

    Advice to Senior ManagementGet managers that know what they are doing.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Busy, fast paced, well-trained position.

    Teller Part Time (Current Employee)
    Morgantown, WV

    ProsHours are flexible, training is superb.

    ConsPay is very low and customers tend to get flustered by BB&T's fees.

    Advice to Senior ManagementCreate better ways to let customers know of the fees.

    Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at BB&T reviews and ratings — including employee satisfaction and approval rating for BB&T CEO Kelly S. King. All 294 reviews posted anonymously by BB&T employees.