BB&T

  www.bbt.com
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BB&T Reviews

Updated August 19, 2014
Updated August 19, 2014
506 Reviews

3.3
506 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
BB&T Chairman & CEO Kelly S. King
Kelly S. King
314 Ratings

Review Highlights

Pros
  • This bank pays better than any other and you get an incredible work/life balance (in 25 reviews)

  • They have very good benefits and opportunities for advancement (in 37 reviews)


Cons
  • In my specific role, there was not room for advancement (in 12 reviews)

  • no room for advancement, sales goals that are met are never appreciated (in 17 reviews)

More Highlights

23 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    At least they have a pension plan

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Banker III
    Current Employee - Branch Banker III

    Pros

    Clients are amazing. Having holidays off is nice. Birthday off is nice. What would be awesome would being able to go on vacation when you have it scheduled. What good is it to have 4 weeks of vacation if you can't use it:(

    Cons

    Salary ��
    Hours��
    Resources��
    Empathy��
    Motivation from management default response "be thankful you even have a job" ��

    Advice to ManagementAdvice

    I think BBT has dug itself in a hole and I really don't see them being able to get out of it. Hopefully they will get bought out by someone who knows what they are doing.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2.  

    Working at BB&T

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Center Leader II  in  Columbia, SC
    Current Employee - Financial Center Leader II in Columbia, SC

    Pros

    Still offers pension. Still uses DOS to submit loan applications; system breaks down all the time.

    Cons

    Closed minded, traditional values, overtime abuse;

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 2 people found this helpful  

    Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Relationship Banker
    Current Employee - Relationship Banker

    Pros

    Only pros are the base salary and branch hours

    Cons

    -Micro Managers
    -Sale pushers
    -Worse customer service I have ever seen
    -Managers don't care about you doing servicing all they care about is your numbers at the end of day
    -Clients are just numbers to them
    -Not enough staffing
    -No lunches at times
    -No sense of urgency takes forever to get any answers from a manager
    -You WILL be the managers assistant because they DO NOT feel like doing anything themselves other then going on "business calls"
    -Want you to speak with 10 people per day doesn't matter if you called 40 people that day.4-
    -Managers don't know how to do anything or manage their branches
    -Don't care about customer complaints at all

    I can go on and on

    Advice to ManagementAdvice

    Get managers that know what they are doing.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5.  

    Terrible experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst  in  Raleigh, NC
    Current Employee - Analyst in Raleigh, NC

    Pros

    I am still trying to find,,,,finding.............did not find anything.. ............!
    Quit trying to find a pro !!

    Cons

    Mental stress
    Incompetent management & leadership
    To get things done you are at the mercy of everyone.
    Impolite attitude
    Give up nights and weekends
    Practically it is not possible to do work even if you try to !
    Will be promoted if you are ready to wipe $$$ !
    Don't expect a pay hike for years
    Bonus is a joke
    High attrition -----TRUST ME THIS IS IN EVERY DEPT

    endless...you will find one which I haven't for sure

    Advice to ManagementAdvice

    None. Better sell this to better bank

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Mortgage Loan Processor III

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mortgage Loan Processor III  in  Richmond, VA
    Current Employee - Mortgage Loan Processor III in Richmond, VA

    Pros

    The only plus is the 80 hours of sick leave you get a year. This can be used for your children, spouse, or yourself.

    Cons

    Benefits are not good. Healthcare for a family of 5, I pay $495.00 per paycheck. Copays are $35.00, I am not sure why there are so many reviews saying the benefits are great. I left Bank of America to come here and my benefits were much better. I had 4 weeks vacation. Here I got 2 weeks. Healthcare was $305.00 per paycheck. Technology is outdated and management does not provide training and is not evolved at all. Good ole boys network. Branches might be different but corporate BB&T is AWFUL.

    Advice to ManagementAdvice

    Provide more training and leadership. Don't treat satellite offices like step children. If you are not in Wilson or TX then you don't exist.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Says that they value work/ family balance, however all is not as it seems. Management will misrepresent job demands.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commercial Appraiser
    Current Employee - Commercial Appraiser

    Pros

    4 days per year vacation. You get all the post it notepads that you want. They even give you a computer and a stapler.

    Cons

    Hiring manager says that they value work/ family life balance, and that this is a 40 hour per week job. After hire, it was demanded that I work 70 hours per week if I value my job. I am a professional in my field with over 20 yrs experience at other banks, so I am familiar with job demands at competing institutions.

    Advice to ManagementAdvice

    If you really value work/ family balance, then live by those values. If you dont value work/ family balance, dont say that you do during hiring interviews. Maybe be up front and say that your really dont care and if you want to work for BB&T, be prepared to work 80 hours per week, including weekends.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Charlotte HR/ Commercial Loan Department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Real Estate  in  Charlotte, NC
    Current Employee - Real Estate in Charlotte, NC

    Pros

    Decent Benefits, Okay Schedule, Being Hired on as a Temp you paid as someone that has been there many years

    Cons

    No Advancements , HR and Management will Discriminate and Promote Friends

    Advice to ManagementAdvice

    Teach HR not to Discriminate

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Ten years with company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Came onboard because core values mirrored my personal core values. Direct manager who valued my input and expertise and gave autonomy to make decisions.

    Cons

    Core values have been lost in regional level management. The bank has cut associates with longevity of ten, twenty and thirty plus years to bring in younger and less experiences associates. Staffing in branches is less than adequate where associates get no break for lunch unless manager steps in to work for them as a teller or customer service. Operations support is non-existence and staff fears their dictatorship when they do show up.

    Advice to ManagementAdvice

    Value the individual. Realize the staffing inadequacies and do something. Improve morale at region and corporate level. Live by the preached core values that many folks were attracted to. Retain associates who have put selfish less hours in without getting paid to better the company rather than; out with the old and in with the young mentality. Those same folks work hard and bring business to the bank, business that's clearly much needed.

  10. 1 person found this helpful  

    Jealous Leadership that condemns excellent performance because of feeling treatened

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Teller  in  Greensboro, NC
    Current Employee - Senior Teller in Greensboro, NC

    Pros

    Health Insurance, Great work schedule, Vacation time

    Cons

    Very Poor incentives for great job performance, Punished not praised for great performance, I make 12.22 an hour or 23462 per year and I have a College degree in a related field of study.

    Advice to ManagementAdvice

    (Reward your high performers and Realize that you have talent that your not utilizing)
    BB&T has made poor leadership choices that do not reward talent yet they resent it and covet it because they do not posses it themselves.BB&T needs to hire management that want to better the company by recognizing and rewarding talent.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    The Investment Counselor Position is a Dog with Frontline Immune Fleas

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Investment Counselor
    Current Employee - Investment Counselor

    Pros

    -Access to Bank Clients
    -Lead lists
    -Ability to leverage relationships within the branch to accelerate investment relationship

    Cons

    -Internal competition with Private Advisor, Wealth Group, Portfolio Manager and Scott & Stringfellow
    -Branch employees have zero accountability to drive investment revenue
    -Branch employees have no understanding or training in how to approach investment relationship opportunities
    -Senior management doesn't care about the plight of the investment counselor
    -Lack of wrap accounts, products and brokerage abilities
    -High cost of products prices us out of many sophisticated clients
    -Lack of financial planning software to present plans to clients
    -Overall, a very Stone Age experience to investments and too much conflict internally leaves the investment counselor feeling like they're on an island that no one cares to visit.

    Advice to ManagementAdvice

    Spin off Scott & Stringfellow and allow the Investment Counselor the tools and training they need to be the sole contact for any and all investment opportunity. The current structure won't build confidence within the branch environment, it will confuse clients and prospects, and most of all, deflate and undermine the long term efforts of the Investment Counselor. This has been the most incompetent approach to investments I've ever been party to and I can't leave soon enough.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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