BB&T
3.3 of 5 445 reviews
www.bbt.com Winston-Salem, NC 5000+ Employees

BB&T Reviews

Updated Jun 24, 2014
All Employees Current Employees Only

3.3 445 reviews

                             

87% Approve of the CEO

BB&T Chairman & CEO Kelly S. King

Kelly S. King

(290 ratings)

64% of employees recommend this company to a friend
81 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    More concerned with image than internal communication and talent

    Commercial Banker (Current Employee)

    ProsSuperior training
    Solid benefits including pension and up to 6% 401k match
    Wellness programs with reduce health insurance premiums
    Well developed corporate values and vision

    ConsSilo'd product lines
    Women tend to be overlooked for promotion opportunities
    HR is more concerned with supporting management, not addressing serious employee concerns
    Extremely conservative lending culture, difficult to support even long term clients.
    Technology-challenged (internal systems)
    Complex bonus structure restricts earning potential, salaries below national average
    Many positions eliminated reducing efficacy to properly serve clients at local levels

    Advice to Senior ManagementGo back to the client focus of the Allison days. Less propaganda and more action. Revitalize a bank-wide mentoring program to advance from within and develop strong minority and women leaders. Revisit mission statement. Making cuts after cuts restricts organic growth.

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    on call teller

    On Call T Eller (Current Employee)
    Auburn, AL

    Prosthey pay 20% premium as compensation in addition to the basic pay

    Consgot a lot of last minute call

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    its alright

    Anonymous Employee (Current Employee)

    Prosgrowth in market, higher than average pay

    Consnon-competitive products. Management is way to busy establishing the region to pay attention to individual growth

    Advice to Senior Managementemployee retention is key

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
  • We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    2 people found this helpful  

    I'm over it

    Relationship Banker (Current Employee)
    Raleigh, NC

    ProsYou get brainwashed into thinking that your health benefits, 401k match, pension, and vacation overshadow the lack of common sense that desperately needs tending to. If you work with a great branch, it can make the workload bearable. I have worked with some very nice people, and I have had the opportunity to work in high volume branches. The company had so much potential back in 2005 when I first started. They made you think your actions were for the client, for the established relationship, and for everyone's well being. Over the past years, they have bought out other banks to keep pace with the bigger banks. It is producing a negative effect. We use to have stock options, appreciation weeks, and an overall feeling of gratitude from management.

    ConsBB&T is turning into the "bigger, badder bank." Constant restructuring of employees, budget cuts, manic hiring sprees and then freezes, and pressure for high sales had made this place a dreadful place to work. I use to love my job. Now it's turning into a daily threat of job security, while the middle of the pack works to support management, and the workload is not returned. They spend money on a worthless "video game" and then cut the budget so tight we can't even buy candy in the branch for the clients. There is no room to advance except for branch management. They hire IRM partners from external sources instead of training their own and then expect those same partners to have the values that get drilled into the existing staff day after day. So the people that stay and want to move up in the company don't have anywhere to go. It's all about what is new and shiny, and at the end of the day, it is a mens' club, or the good old boy network. Period.

    Advice to Senior ManagementObviously we have left the days of John Allison. What exactly are you trying to accomplish? You want to be like the other banks you always frowned upon, or are you waiting to get bought out by someone else? How can you expect customer service to be at 100% when you leave branches short staffed and underpaid?

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Great Employees

    Relationship Teller (Current Employee)
    Clearwater, FL

    ProsGreat training, good banking experience, great atmosphere

    ConsWork to hard for minimum pay, short staff, no overtime. Too demanding on sales, not good commission.

    Advice to Senior ManagementNeed to hire more staff for branches. Need to care more about peoples need instead of caring about sales.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    A good and profit driven bank.

    Anonymous Employee (Current Employee)

    ProsGreat benefits; excellent pay. Excellent training program.

    ConsCulture has changed. Much less focus on valuing people -- customers and employees.

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Stressful, a lot of change, no work life balance

    Anonymous Employee (Current Employee)

    ProsFlexible time, good leaders who communicate well.

    ConsSales Officers don't adhere to rules

    Advice to Senior ManagementEmployee retention should be a top priority.

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    teller supervisor

    Teller Supervisor (Current Employee)
    Ashburn, VA

    Prosgood pay, good benefits, pay is ok

    Conscant move up , doesn't give you a chance to prove yourself

    Advice to Senior Managementyou should allow your employees to prove them self and not assume they cant do something and
    be quick to judge them.

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    Working in a branch can be pretty terrible when the clients treat you like a second hand citizen

    Relationship Banker II (Current Employee)
    West Palm Beach, FL

    ProsGreat 401k match and they still have a pension.....for now. Not a bad place to work if you are ok with people constantly talking down to you and treating you like they are better than you. It is very difficult to get fired unless you do something really stupid. At least you get a set salary and benefits...

    ConsMICROMANAGEMENT! You will get an email from high up, which will be forwarded to you by your manager's boss with some obvious comment, which your manager will then forward to you as well praising the previous comment. Essentially, you will end up with ten emails that all say the same thing. It is very hard to move up. They would rather hire someone from another bank that has the exact experience they are looking for than to promote and train from within. Your manager will likely have a ton of experience in banking, which generally means they worked they way up slowly, and probably aren't the best person for the job.

    Advice to Senior ManagementGet a clue! Leading by fear only makes the good people leave or hate their jobs. Spend some actual time in the branches so you remember what it is really like to do the job rather than setting unrealistic goals that nobody ever hits. People stop trying when all they ever hear is negative and no positive. When you see talent in the branches, recognize it and try to promote them so they stay with the bank. Too many talented people end up leaving.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Great benefits, lousy pay

    Anonymous Employee (Current Employee)

    ProsThey have fantastic benefits here! 401k match, pension, amazing healthcare options and a LOT of sick days.

    They like to promote from within.

    ConsThe pay is not comparable to other institutions for most departments.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
RSS Feed Embed

Worked for BB&T? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at BB&T reviews and ratings — including employee satisfaction and approval rating for BB&T CEO Kelly S. King. All 81 reviews posted anonymously by BB&T employees.