BB&T

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BB&T Reviews

Updated Jul 21, 2014
All Employees Current Employees Only

3.3 454 reviews

87% Approve of the CEO

BB&T Chairman & CEO Kelly S. King

Kelly S. King

(296 ratings)

64% of employees recommend this company to a friend

Review Highlights

Pros
  • This bank pays better than any other and you get an incredible work/life balance(in 25 reviews)

  • They have very good benefits and opportunities for advancement(in 37 reviews)


Cons
  • Little room for advancement but it is there(in 12 reviews)

  • no room for advancement, sales goals that are met are never appreciated(in 17 reviews)

65 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
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    quantitative and qualitative analysis , reporting to LOB

    Senior Analyst (Current Employee) Raleigh, NC

    Proswork and life balance, 401k match,

    Conspoor senior management, slower salary rise, salary lower than market value

    Advice to Senior Managementdon't let family member of boss directly report boss

    Yes, I would recommend this company to a friend

    • Culture & Values
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    Room for growth but unrealistic sales goals.

    Financial Center Leader I (Former Employee)

    ProsThe company makes great contributions to retirement accounts. Willing to promote motivated employees from within. Offered a lot of training opportunities. Worked with a lot of great people.

    ConsSales goals were unrealistic for some markets and they micro-managed employees. When employees did not perform to the standards set, the company did not provide support or assistance. Spent 2-4 days a week on conference calls instead of helping clients. Required unpaid hours outside of the normal business day making sales calls. Salaried employees make a low salary considering the amount of hours they need to put in.

    No, I would not recommend this company to a friend

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    • No Opinion of CEO

     

    A once great company and is imploding from within

    @ Work Officer (Former Employee)

    ProsGreat people but they are leaving as fast as they can

    ConsNo room for advancement
    Focus is not on job well done but numbers/ revenue only

    Advice to Senior ManagementGo back to John Allison's way of thinking .....the current way is obviously not working

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • Disapproves of CEO

     

    RUN!

    Teller Supervisor (Current Employee) Wilmington, NC

    ProsBenefits, Co-workers, Vacation time, birthday's off

    ConsManagement, personal growth, pay, always short staffed

    Advice to Senior ManagementPromoting from with-in the company, better pay, better management starting with the CEO and working down. John Allison was a much better CEO and cared about the clients and the associates.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    Values not shared by all management

    Anonymous Employee (Current Employee)

    ProsGood benefits, specifically 401k and pension
    Good corporate values.

    ConsLayers of middle-upper management don't buy into corporate value system.
    Micromanagement.

    Advice to Senior ManagementOffer flexibility in work environment (working from home)
    Have a mechanism to offer feedback on your manager. I'm a senior level manager within my division and am micro-managed as if I were a child. Morale in the group is at a low due to the leadership of one manager.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Disapproves of CEO

     

    Management needs a review

    Mortgage Loan Processor III (Current Employee) Greensboro, NC

    ProsGood benefits, there is the Life force program which helps encourage good habits and rewards. The Lighthouse project done once a year is biased however.

    ConsThe challenges outweigh the pros. Understaffed, technology is thoroughly outdated, very slow and rarely works properly. Training is minimal, and if a class does come up, management says no, they only let a select few go. Jobs are never posted, people are just placed in those positions. Upper management lets all of this happen. They condone it. Certain employees do what they want. Management allows it. It just depends on who you know.

    Advice to Senior ManagementThere is no leadership. No room for personal growth, or professional growth. There seems to be a chain of command for certain situations. Most situations get stopped right at the beginning. The complaint or problem never goes anywhere. No one in management really listens.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Career Opportunities
    • No Opinion of CEO

     

    Graveyard for Investment Advisors

    Investment Counselor (Former Employee) Atlanta, GA

    ProsIf you have little experience, low ambition, and no desire to be a comprehensive Financial Advisor or control the client process - this is the place for you.
    Always openings as quality advisors usually leave.

    ConsHigh commission proprietary products are emphasized.
    Too many departments competing for the same client dollars.
    Investment Counselors are reduced to being transactional based salespersons pushing BB&T in-house products.
    High net worth clients must be passed on to Private Banking, Wealth Mgmt, Insurance, Trust etc. with IC's getting no compensation or incentive to do so.
    High net worth clients have no clear idea of who is driving their planning process - these depts all indicate to client they are in charge. Any but the least educated client will withdraw from this confusing mess and seek a more cohesive advisor relationship elsewhere.

    Advice to Senior ManagementChange the IC role to more reflect that of the independent advisor model and compensation. The IC should be the quarterback of the client process with the other departments providing support when required. This would involve hiring a more experienced, entreprenuerial and credentialed level of IC/advisor. Current management may be hesitant to do so as most are failed advisors (those who can't do here can become managers) and any upgrade in services and quality of advisor would threaten their own positions.

    No, I would not recommend this company to a friend

     

    Stuck in neutral

    Anonymous Employee (Current Employee)

    ProsSimple to get things done

    ConsDo not have outside influence

    Advice to Senior ManagementHire outside

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    Average at best

    Relationship Banker I (Former Employee)

    ProsGreat people, decent benefits and bank holidays

    ConsManagement out of tune.

    Advice to Senior ManagementBe more in touch.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Senior Management
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    • Approves of CEO

     

    Same as any other big bank

    Relationship Banker II (Former Employee) Dallas, TX

    ProsCulture outside of sales is great. Vision of executives is outstanding. Unfortunately it is not being executed well at the branch level.

    ConsBranch and regional managers are nothing but product pushers. Un-insightful, un-imaginative, and care about sales goals more than their own people or customers. They claim to be different than similar banks, and they are...in the worst way. Do not work for BB&T if you really want to help people with their finances. That goes for any retail bank though.

    Advice to Senior ManagementFind ways to motivate and train employees in more ways than just how to robotically regurgitate the account opening process.

    No, I would not recommend this company to a friend

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