BB&T Reviews

Updated June 26, 2015
212 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
Employment Status

Reset
3.0
Rating Trends
Recommend to a friend
Approve of CEO
BB&T Chairman & CEO Kelly S. King
Kelly S. King
98 Ratings

Pros
  • The work-life balance was sometimes hard to manage as a mother (in 31 reviews)

  • good benefits; still offering pension (in 45 reviews)

Cons
  • Little to NO room for advancement (in 13 reviews)

  • Segmentation is very messed up for the sales goals on the commercial side, which is tough to hit your goals unless you hit some wins (in 25 reviews)

More Pros and Cons

212 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (1)

    Company Benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BB&T (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Benefits package, usually close knit group you work with, continually BB&T but taking over other banks. Never bought out. Strong industry

    Cons

    New age of management is just not what is used to be. NO "real" ways to work up to better positions. No true coaching of employees.


  2. Decent place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BB&T full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The clients that you meet and develop relationships with.

    Cons

    To many internal politics and hard to move up.

    Advice to Management

    Instead of just saying that the front line of employees is the part of the company that makes everything run. Treat them that way.


  3. Helpful (2)

    Challenging Environment for a Bank Growing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BB&T full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Despite some of the changes over the years, benefits remain top-notch - good healthcare options, exceptional vacation and sick leave (though this policy is not enforced consistently enough from manager-to-manager, dept-to-dept, or LOB-to-LOB), one of the few firms (let alone banks) to offer a pension, and good enough 401(k) plan. Salaries tend to be slightly below market, but the benefit package will overcome some of that.

    Cons

    Tremendously different culture than that of 10-15 years ago. The bank's growth to a top-10 institution has created a bit of an unwieldy animal. Most roles now have multiple layers of middle management above them, which has started to dissolve what used to be one of the company's strengths - the transparency in decision-making, strategy, and outlook from senior leadership. This is likely not a conscious decision of mgmt., but, rather, the unfortunate byproduct of a transition from a mid-size regional "community" bank to a top-10 SIFI firm. However, as mgmt. continues to preach employee engagement, but, the further you get from Winston-Salem, the harder it is to see that engagement, it begins to sound disingenuous.

    Advice to Management

    At some point, the company is going to have to accept the fact that, unfortunately, its critical care for employees is the fundamentally changed and unlikely to be able to go back to the old way. Mgmt should embrace this, and discover (and COMMUNICATE) what exceptional employee engagement for a LARGE, COMPLEX, CORPORATE ORGANIZATION will look like. Selling the community-style ideals of employee engagement at this stage in the bank's evolution isn't real.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Ok for now

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BB&T (Less than a year)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Great company, great values, friendly employees.

    Cons

    Not enough pay for all of the jobs that you take on. You deal with all types of situations that training cannot prepare you for.


  6. Branch banker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Fort Worth, TX
    Current Employee - Personal Banker in Fort Worth, TX

    I have been working at BB&T full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    The people and relationships you make

    Cons

    You cannot survive on the pay

    Advice to Management

    Change incentive structure or up base pay. Can't survive on the peanuts they pay.


  7. CREATIVE SHIFT

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Lockbox Clerk in Charlotte, NC
    Former Employee - Retail Lockbox Clerk in Charlotte, NC

    I worked at BB&T full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Its okay only if you work on any shift besides weekend (creative). A very pleasant atmosphere on the other shifts.

    Cons

    Working on Creative Shift is like being on a slave ship

    Advice to Management

    Get rid of the management team on creative, they do not distribute work evenly and are not fair as to some people being rated on one job only and others have three jobs to make production on, which is very unfair,


  8. Helpful (1)

    Business Analyst

    Former Employee - Anonymous Employee in Charlotte, NC
    Former Employee - Anonymous Employee in Charlotte, NC

    I worked at BB&T full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good management, free coffee and opportunities to learn.

    Cons

    WORK-LIFE balance is really bad...

    Advice to Management

    pay more attention to your employee's health, both mentally and physically


  9. Helpful (1)

    BBT

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Winston-Salem, NC
    Former Employee - Anonymous Employee in Winston-Salem, NC

    I worked at BB&T full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great company with solid management and good company culture. The bank is ethical and is very risk averse. Strong training organization.

    Cons

    While the benefit package is outstanding, base pay tends to be on the lower side of industry. Very conservative work environment.

    Advice to Management

    Communication from senior management can be sporadic at times which creates some confusion around the direction of certain initiatives.


  10. Helpful (1)

    Teller

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in West Springfield, VA
    Former Employee - Teller in West Springfield, VA

    I worked at BB&T

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Their pay is higher than other banks.

    Cons

    The banking computer system is very old.
    Very hard to grow.


  11. Used to be a great company, but greed is changing the bank

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Banker in Monroe, NC
    Current Employee - Branch Banker in Monroe, NC

    I have been working at BB&T

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Pension, 401k, great insurance, some very nice people to work with, good schedule,

    Cons

    Upper management is disconnected with what's happening at branch, too many changes, client service is not the focus



Showing 212 of 677 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.