BB&T
3.3 of 5 402 reviews
www.bbt.com Winston-Salem, NC 5000+ Employees

BB&T Reviews

Updated Feb 19, 2014
All Employees Current Employees Only

3.3 402 reviews

                             

88% Approve of the CEO

BB&T Chairman & CEO Kelly S. King

Kelly S. King

(257 ratings)

65% of employees recommend this company to a friend
37 Employee Reviews Back to all reviews
in
  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Says that they value work/ family balance, however all is not as it seems. Management will misrepresent job demands.

Commercial Appraiser (Current Employee)

I have been working at BB&T full-time for less than a year

Pros4 days per year vacation. You get all the post it notepads that you want. They even give you a computer and a stapler.

ConsHiring manager says that they value work/ family life balance, and that this is a 40 hour per week job. After hire, it was demanded that I work 70 hours per week if I value my job. I am a professional in my field with over 20 yrs experience at other banks, so I am familiar with job demands at competing institutions.

Advice to Senior ManagementIf you really value work/ family balance, then live by those values. If you dont value work/ family balance, dont say that you do during hiring interviews. Maybe be up front and say that your really dont care and if you want to work for BB&T, be prepared to work 80 hours per week, including weekends.

No, I would not recommend this company to a friend

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  • Culture & Values
         
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  • Disapproves of CEO

 

Mortgage Loan Processor III

Mortgage Loan Processor III (Current Employee)
Richmond, VA

I have been working at BB&T full-time for less than a year

ProsThe only plus is the 80 hours of sick leave you get a year. This can be used for your children, spouse, or yourself.

ConsBenefits are not good. Healthcare for a family of 5, I pay $495.00 per paycheck. Copays are $35.00, I am not sure why there are so many reviews saying the benefits are great. I left Bank of America to come here and my benefits were much better. I had 4 weeks vacation. Here I got 2 weeks. Healthcare was $305.00 per paycheck. Technology is outdated and management does not provide training and is not evolved at all. Good ole boys network. Branches might be different but corporate BB&T is AWFUL.

Advice to Senior ManagementProvide more training and leadership. Don't treat satellite offices like step children. If you are not in Wilson or TX then you don't exist.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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  • Disapproves of CEO

 

Charlotte HR/ Commercial Loan Department

Real Estate (Current Employee)
Charlotte, NC

I have been working at BB&T full-time for more than 3 years

ProsDecent Benefits, Okay Schedule, Being Hired on as a Temp you paid as someone that has been there many years

ConsNo Advancements , HR and Management will Discriminate and Promote Friends

Advice to Senior ManagementTeach HR not to Discriminate

No, I would not recommend this company to a friend

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  • Culture & Values
         
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Financial Center Leader

Financial Center Leader II (Former Employee)

I worked at BB&T full-time

ProsNo pros that I can recall.

Cons1. 50-60 hour work weeks.
2. Pay is pathetic compared to the competition.
3. Very political organization and hard to move up within the ranks if your not smoozing with senior management.
4. Call nights several times a month (which do not guarantee any further sales results).
5. Sales, Sales, Sales, Sales driven - Senior Management is highly driven by your production figures.
6. Monthly sales meetings are the same bunch of bogus every month (area managers talk down to us like we're elementary children ..."remember to always open a checking account, blah blah blah).
7. Never had an opportunity to recruit and select my own staff from interviewing.
8. Constant shortage of staff within branch - yet goals are still held to par (in 2012 I averaged 1 teller).
9. Inconsistent underwriting among managers.
10. Vacation times only permitted if appropriate coverage within branch.

....the list goes on...

Advice to Senior ManagementTry to spend more time within the branches leading rather than preaching what actions to follow. Promote people equally based on production success rather than political status quo within company.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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minor league finance

Analyst (Former Employee)
Winston-Salem, NC

I worked at BB&T full-time for more than a year

Proshealth plan is pretty good for full-time employees. hours and workload are light.

Conslittle room for advancement for those who have not gone through Leadership Development Program. minimal training and growth opportunities. low pay for the industry.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Ten years with company

Anonymous Employee (Current Employee)

I have been working at BB&T

ProsCame onboard because core values mirrored my personal core values. Direct manager who valued my input and expertise and gave autonomy to make decisions.

ConsCore values have been lost in regional level management. The bank has cut associates with longevity of ten, twenty and thirty plus years to bring in younger and less experiences associates. Staffing in branches is less than adequate where associates get no break for lunch unless manager steps in to work for them as a teller or customer service. Operations support is non-existence and staff fears their dictatorship when they do show up.

Advice to Senior ManagementValue the individual. Realize the staffing inadequacies and do something. Improve morale at region and corporate level. Live by the preached core values that many folks were attracted to. Retain associates who have put selfish less hours in without getting paid to better the company rather than; out with the old and in with the young mentality. Those same folks work hard and bring business to the bank, business that's clearly much needed.

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Jealous Leadership that condemns excellent performance because of feeling treatened

Senior Teller (Current Employee)
Greensboro, NC

I have been working at BB&T full-time for more than 3 years

ProsHealth Insurance, Great work schedule, Vacation time

ConsVery Poor incentives for great job performance, Punished not praised for great performance, I make 12.22 an hour or 23462 per year and I have a College degree in a related field of study.

Advice to Senior Management(Reward your high performers and Realize that you have talent that your not utilizing)
BB&T has made poor leadership choices that do not reward talent yet they resent it and covet it because they do not posses it themselves.BB&T needs to hire management that want to better the company by recognizing and rewarding talent.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Terrible working in branches

Financial Center Leader II (Former Employee)
Montgomery, AL

I worked at BB&T full-time for more than 3 years

ProsLife force health insurance and good training programs for your job.

ConsFinancial Center Leader, Branch Manager, Market Leader. Depleted branch staff, heavy sales goals, cold call nights, sales. They laid off several jobs over the summer 2013 so check the reviews since then. Its resulted in poor customer service and 60 hour work weeks. If you're in the branches, its all about product pushing and sales goals just like any other big bank. They increased fees on customers rather than updating loan policy to generate income. Basically, I think BB&T is good to work for if your in the back office, but its difficult if your in a client facing position in the branches because you have limited staff and you have no authority to make decisions.

Advice to Senior ManagementYou have no idea what life in the branches is like. I suggest living off the salary of branch staff and then making the cold calls and sales goals for a quarter like you required us to do.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Never good enough

Relationship Banker (Former Employee)
Panama City, FL

I worked at BB&T full-time for more than 3 years

ProsHad the best clients while there.

ConsNo matter if you reach your goals you are told to do better without a thank you. Banking seems to be very deceptive. Its all about them making money no matter how they get it. They want you to put clients in products they don't really need so they have their claws in them and it makes it harder for client to switch banks.

Advice to Senior ManagementBe more ethical!!

No, I would not recommend this company to a friend

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The Investment Counselor Position is a Dog with Frontline Immune Fleas

Investment Counselor (Current Employee)

I have been working at BB&T full-time for more than a year

Pros-Access to Bank Clients
-Lead lists
-Ability to leverage relationships within the branch to accelerate investment relationship

Cons-Internal competition with Private Advisor, Wealth Group, Portfolio Manager and Scott & Stringfellow
-Branch employees have zero accountability to drive investment revenue
-Branch employees have no understanding or training in how to approach investment relationship opportunities
-Senior management doesn't care about the plight of the investment counselor
-Lack of wrap accounts, products and brokerage abilities
-High cost of products prices us out of many sophisticated clients
-Lack of financial planning software to present plans to clients
-Overall, a very Stone Age experience to investments and too much conflict internally leaves the investment counselor feeling like they're on an island that no one cares to visit.

Advice to Senior ManagementSpin off Scott & Stringfellow and allow the Investment Counselor the tools and training they need to be the sole contact for any and all investment opportunity. The current structure won't build confidence within the branch environment, it will confuse clients and prospects, and most of all, deflate and undermine the long term efforts of the Investment Counselor. This has been the most incompetent approach to investments I've ever been party to and I can't leave soon enough.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Glassdoor is your free inside look at BB&T reviews and ratings — including employee satisfaction and approval rating for BB&T CEO Kelly S. King. All 37 reviews posted anonymously by BB&T employees.