BB&T
3.3 of 5 443 reviews
www.bbt.com Winston-Salem, NC 5000+ Employees

BB&T Reviews

Updated Jul 7, 2014
All Employees Current Employees Only

3.3 443 reviews

                             

87% Approve of the CEO

BB&T Chairman & CEO Kelly S. King

Kelly S. King

(289 ratings)

64% of employees recommend this company to a friend
126 Employee Reviews Back to all reviews
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    It has been a good experience, but the culture leaves much to be desired.

    Anonymous Employee (Former Employee)

    ProsThe people are the best things about the company. There's a strong work ethic and sense of accomplishment. The benefits could be better but for the most part are good. Work/Life balance is really good.

    ConsThe culture is far behind the times and much too conservative. The simple niceties are nonexistent (such as dress down Fridays, telecommuting, free WiFi). There's hardly any budget for training and education reimbursement only happens for certain employees.

    Advice to Senior ManagementCommunication needs to be addressed. Decisions are made and often times not share in a timely manner.

    No, I would not recommend this company to a friend

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    it was informational.

    Anonymous Employee (Former Employee)

    Prosthey offer very good benefits

    Consthe position was too much pressure.

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    More concerned with image than internal communication and talent

    Commercial Banker (Current Employee)

    ProsSuperior training
    Solid benefits including pension and up to 6% 401k match
    Wellness programs with reduce health insurance premiums
    Well developed corporate values and vision

    ConsSilo'd product lines
    Women tend to be overlooked for promotion opportunities
    HR is more concerned with supporting management, not addressing serious employee concerns
    Extremely conservative lending culture, difficult to support even long term clients.
    Technology-challenged (internal systems)
    Complex bonus structure restricts earning potential, salaries below national average
    Many positions eliminated reducing efficacy to properly serve clients at local levels

    Advice to Senior ManagementGo back to the client focus of the Allison days. Less propaganda and more action. Revitalize a bank-wide mentoring program to advance from within and develop strong minority and women leaders. Revisit mission statement. Making cuts after cuts restricts organic growth.

    Yes, I would recommend this company to a friend

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    on call teller

    On Call T Eller (Current Employee)
    Auburn, AL

    Prosthey pay 20% premium as compensation in addition to the basic pay

    Consgot a lot of last minute call

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    its alright

    Anonymous Employee (Current Employee)

    Prosgrowth in market, higher than average pay

    Consnon-competitive products. Management is way to busy establishing the region to pay attention to individual growth

    Advice to Senior Managementemployee retention is key

    No, I would not recommend this company to a friend

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    OK place to work

    Personal Banker II (Former Employee)
    Boca Raton, FL

    ProsThe products that they provide to customers work well for being a conservative bank. They have a very intuitive training program and they really want you to learn their company values and what they provide to their clients. Benefits are pretty good also.

    ConsCompensation is not up to par for what you are demanded of. When they moved into South Florida, I don't think they did a good job of transitioning into that market. They try to force client's to their values and if the client doesn't like it, it's like they didn't care. Also there was really no support for their employees. Upper management is terrible when it comes down to getting support to the front line workers.

    Advice to Senior ManagementGive more flexibility to the branches. Allow the managers to be able to make the right decisions for their clients and not jump through hoops to do the right thing.

    No, I would not recommend this company to a friend

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    BBT its all bad...I think your experience depends on which branch you get assigned to.

    Teller (Former Employee)
    Washington, DC

    ProsGood Salary & Excellent benefits

    ConsWeak/poor training. Organizational culture varies drastically from branch to branch. The particular branch I worked at in my opinion was awful!

    Advice to Senior Managementbetter training process! Upgrade the technology, still processing transactions like its 1999.

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    In theory, a great company; however too many managers get in the way.

    Anonymous Employee (Former Employee)

    ProsGood training, value of higher education

    Conslower pay for women, poor management

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    Great Employees

    Relationship Teller (Current Employee)
    Clearwater, FL

    ProsGreat training, good banking experience, great atmosphere

    ConsWork to hard for minimum pay, short staff, no overtime. Too demanding on sales, not good commission.

    Advice to Senior ManagementNeed to hire more staff for branches. Need to care more about peoples need instead of caring about sales.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    I'm over it

    Relationship Banker (Current Employee)
    Raleigh, NC

    ProsYou get brainwashed into thinking that your health benefits, 401k match, pension, and vacation overshadow the lack of common sense that desperately needs tending to. If you work with a great branch, it can make the workload bearable. I have worked with some very nice people, and I have had the opportunity to work in high volume branches. The company had so much potential back in 2005 when I first started. They made you think your actions were for the client, for the established relationship, and for everyone's well being. Over the past years, they have bought out other banks to keep pace with the bigger banks. It is producing a negative effect. We use to have stock options, appreciation weeks, and an overall feeling of gratitude from management.

    ConsBB&T is turning into the "bigger, badder bank." Constant restructuring of employees, budget cuts, manic hiring sprees and then freezes, and pressure for high sales had made this place a dreadful place to work. I use to love my job. Now it's turning into a daily threat of job security, while the middle of the pack works to support management, and the workload is not returned. They spend money on a worthless "video game" and then cut the budget so tight we can't even buy candy in the branch for the clients. There is no room to advance except for branch management. They hire IRM partners from external sources instead of training their own and then expect those same partners to have the values that get drilled into the existing staff day after day. So the people that stay and want to move up in the company don't have anywhere to go. It's all about what is new and shiny, and at the end of the day, it is a mens' club, or the good old boy network. Period.

    Advice to Senior ManagementObviously we have left the days of John Allison. What exactly are you trying to accomplish? You want to be like the other banks you always frowned upon, or are you waiting to get bought out by someone else? How can you expect customer service to be at 100% when you leave branches short staffed and underpaid?

    No, I would not recommend this company to a friend

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