BB&T Reviews

Updated October 20, 2014
Updated October 20, 2014
523 Reviews
3.2
523 Reviews
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BB&T Chairman & CEO Kelly S. King
Kelly S. King
340 Ratings

Review Highlights

Pros
  • This bank pays better than any other and you get an incredible work/life balance (in 30 reviews)

  • Decent balance of work/life and good benefits with the company (in 44 reviews)


Cons
  • In my specific role, there was not room for advancement (in 12 reviews)

  • Micro-managing, unrealistic sales goals and high pressure from management (in 22 reviews)

More Highlights

52 Employee Reviews Back to all reviews

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  1.  

    All smoke and no fire.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Houston, TX
    Former Employee - Manager in Houston, TX

    I worked at BB&T full-time (more than an year)

    Pros

    Growing, corporate culture in North Carolina

    Cons

    Executive leadership and middle management (South Texas Region) does not listen to input from managers on the front lines

    Advice to ManagementAdvice

    Recognize you do not have all of the answers just because you are from the Baltimore, MD region

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Relationship Banker
    Current Employee - Relationship Banker

    I have been working at BB&T full-time (less than an year)

    Pros

    Only pros are the base salary and branch hours

    Cons

    -Micro Managers
    -Sale pushers
    -Worse customer service I have ever seen
    -Managers don't care about you doing servicing all they care about is your numbers at the end of day
    -Clients are just numbers to them
    -Not enough staffing
    -No lunches at times
    -No sense of urgency takes forever to get any answers from a manager
    -You WILL be the managers assistant because they DO NOT feel like doing anything themselves other then going on "business calls"
    -Want you to speak with 10 people per day doesn't matter if you called 40 people that day.4-
    -Managers don't know how to do anything or manage their branches
    -Don't care about customer complaints at all

    I can go on and on

    Advice to ManagementAdvice

    Get managers that know what they are doing.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller Supervisor
    Former Employee - Teller Supervisor

    I worked at BB&T full-time (less than an year)

    Pros

    Benefits were ok and started after 2 weeks

    Cons

    Not enough staff to operate, lack of training, poor leadership and terrible management

    Advice to ManagementAdvice

    Staff branches properly, make management accessible to clients and employees, hire managers that are qualified for their positions, listen to client complaints and make necessary changes

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Management Style is soooo 30-Years Ago - Really Bad for the 21st Century

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Raleigh, NC
    Former Employee - Project Manager in Raleigh, NC

    I worked at BB&T full-time (more than an year)

    Pros

    I honestly cannot provide any Pros for working at BB&T. (and, I am not a disgruntled former employee)

    Cons

    Here is how I would categorize my experience: Management has no regard nor do they demonstrate or live the Corporate Values. I found Management to be insecure, asinine, and consistently disjointed. I found Bully-Style Management to be the norm. My review sessions felt more like Interrogation sessions. The BB&T Culture works for persons who have not developed nor embraced a broader world-view and experiences. The culture works for a narrow set of people. No career path, either. This was by far my worst experience in a corporation.

    Advice to ManagementAdvice

    I have no advice for Management at BB&T, just a few things that I observed: Management is tone deaf which makes the organization unwilling to (very well can't) change. I only know that what I experienced at BB&T is a reflection of the overall leadership - (from Kelly King on down) - they don't know what they don't know.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Terrible experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Raleigh, NC
    Current Employee - Analyst in Raleigh, NC

    I have been working at BB&T

    Pros

    I am still trying to find,,,,finding.............did not find anything.. ............!
    Quit trying to find a pro !!

    Cons

    Mental stress
    Incompetent management & leadership
    To get things done you are at the mercy of everyone.
    Impolite attitude
    Give up nights and weekends
    Practically it is not possible to do work even if you try to !
    Will be promoted if you are ready to wipe $$$ !
    Don't expect a pay hike for years
    Bonus is a joke
    High attrition -----TRUST ME THIS IS IN EVERY DEPT

    endless...you will find one which I haven't for sure

    Advice to ManagementAdvice

    None. Better sell this to better bank

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Mortgage Loan Processor III

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mortgage Loan Processor III in Richmond, VA
    Current Employee - Mortgage Loan Processor III in Richmond, VA

    I have been working at BB&T full-time (less than an year)

    Pros

    The only plus is the 80 hours of sick leave you get a year. This can be used for your children, spouse, or yourself.

    Cons

    Benefits are not good. Healthcare for a family of 5, I pay $495.00 per paycheck. Copays are $35.00, I am not sure why there are so many reviews saying the benefits are great. I left Bank of America to come here and my benefits were much better. I had 4 weeks vacation. Here I got 2 weeks. Healthcare was $305.00 per paycheck. Technology is outdated and management does not provide training and is not evolved at all. Good ole boys network. Branches might be different but corporate BB&T is AWFUL.

    Advice to ManagementAdvice

    Provide more training and leadership. Don't treat satellite offices like step children. If you are not in Wilson or TX then you don't exist.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Says that they value work/ family balance, however all is not as it seems. Management will misrepresent job demands.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commercial Appraiser
    Current Employee - Commercial Appraiser

    I have been working at BB&T full-time (less than an year)

    Pros

    4 days per year vacation. You get all the post it notepads that you want. They even give you a computer and a stapler.

    Cons

    Hiring manager says that they value work/ family life balance, and that this is a 40 hour per week job. After hire, it was demanded that I work 70 hours per week if I value my job. I am a professional in my field with over 20 yrs experience at other banks, so I am familiar with job demands at competing institutions.

    Advice to ManagementAdvice

    If you really value work/ family balance, then live by those values. If you dont value work/ family balance, dont say that you do during hiring interviews. Maybe be up front and say that your really dont care and if you want to work for BB&T, be prepared to work 80 hours per week, including weekends.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Charlotte HR/ Commercial Loan Department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Real Estate in Charlotte, NC
    Current Employee - Real Estate in Charlotte, NC

    I have been working at BB&T full-time (more than 3 years)

    Pros

    Decent Benefits, Okay Schedule, Being Hired on as a Temp you paid as someone that has been there many years

    Cons

    No Advancements , HR and Management will Discriminate and Promote Friends

    Advice to ManagementAdvice

    Teach HR not to Discriminate

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Financial Center Leader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Center Leader II
    Former Employee - Financial Center Leader II

    I worked at BB&T full-time

    Pros

    No pros that I can recall.

    Cons

    1. 50-60 hour work weeks.
    2. Pay is pathetic compared to the competition.
    3. Very political organization and hard to move up within the ranks if your not smoozing with senior management.
    4. Call nights several times a month (which do not guarantee any further sales results).
    5. Sales, Sales, Sales, Sales driven - Senior Management is highly driven by your production figures.
    6. Monthly sales meetings are the same bunch of bogus every month (area managers talk down to us like we're elementary children ..."remember to always open a checking account, blah blah blah).
    7. Never had an opportunity to recruit and select my own staff from interviewing.
    8. Constant shortage of staff within branch - yet goals are still held to par (in 2012 I averaged 1 teller).
    9. Inconsistent underwriting among managers.
    10. Vacation times only permitted if appropriate coverage within branch.

    ....the list goes on...

    Advice to ManagementAdvice

    Try to spend more time within the branches leading rather than preaching what actions to follow. Promote people equally based on production success rather than political status quo within company.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    minor league finance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Winston-Salem, NC
    Former Employee - Analyst in Winston-Salem, NC

    I worked at BB&T full-time (more than an year)

    Pros

    health plan is pretty good for full-time employees. hours and workload are light.

    Cons

    little room for advancement for those who have not gone through Leadership Development Program. minimal training and growth opportunities. low pay for the industry.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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