BB&T Reviews

Updated March 15, 2015
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58 Employee Reviews

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  1. 1 person found this helpful

    The worse experience of my professional career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at BB&T

    Pros

    ON THE SURFACE- life force, 401k, pension plan.

    Cons

    This particular branch was the worse experience of my life. There was SO much going on I would be ASHAMED for KELLY KING to know! Politics, people backstabbing one another, management covering for their pets! Disgusting!!!!! Upper management "grooming their pets" to be whatever they want them to be. Never had a more disappointing experience IN MY LIFE! Disgusting how HUMAN beings are taken out of the equation all together.... Nothing but market leaders trying to make themselves look good, whoring after whatever sale opportunity they can, whoring themselves and their employees!!! Despicable! I could see right through what was going on at this company. Listen, DO NOT WASTE your time, and I mean your emotional time at this company!!!! Very alarming, misleading, basically they will try and sell this amazing job offer to you and once you get there it is like the worse job ever.

    Advice to ManagementAdvice

    Wake up!!!!! Get a clue!!! Why are all of my employees leaving???? Resigning???? We all know you truly don't care but someone seriously needs to!!!! How could a company that teaches being empathetic, competent, responsive, and reliable not even operate those principles itself and I mean the entity itself not practicing these principles????? Hello??? Do individuals a FAVOR do not waste their time and their talent!!!!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful

    Horrible Experience

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BB&T

    Pros

    The company is a growing company

    Cons

    The philosophy is a lie

  3. 2 people found this helpful

    Total disregard of customer needs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Investment Counselor in Charlotte, NC
    Former Employee - Investment Counselor in Charlotte, NC

    I worked at BB&T full-time (more than 3 years)

    Pros

    prestige of working in finance, wear tie to work, decent benefits, single girls

    Cons

    total attention to dollars of commissions produced. sell high commission annuities even though junk

    Advice to ManagementAdvice

    put customers first

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 4 people found this helpful

    Don't think this is a small, community bank anymore!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Market Leader II in Marietta, GA
    Former Employee - Market Leader II in Marietta, GA

    I worked at BB&T full-time (more than 5 years)

    Pros

    time off, employees you work with.

    Cons

    Not good management training, conference calls on Mondays and Fridays where you get yelled out for not making your numbers. Events, working more than 1 saturday a month, no comp time for saturday. short staffed, when they loose someone, they don't replace them. Management makes you think that you have it good but you really don't. Treat their manager's like crap! The whole culture has changed with John Allison retiring. Employees are miserable, management gets blamed for everything. You are always pulled in 100 different directions. Sales, sales, sales even if the client doesn't need it!

    Advice to ManagementAdvice

    Don't ridicule the managers when they don't make their numbers or if they do, don't just brush it off! Treat people like professionals.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 3 people found this helpful

    At least they have a pension plan

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Banker III
    Current Employee - Branch Banker III

    I have been working at BB&T full-time (more than 10 years)

    Pros

    Clients are amazing. Having holidays off is nice. Birthday off is nice. What would be awesome would being able to go on vacation when you have it scheduled. What good is it to have 4 weeks of vacation if you can't use it:(

    Cons

    Salary ��
    Hours��
    Resources��
    Empathy��
    Motivation from management default response "be thankful you even have a job" ��

    Advice to ManagementAdvice

    I think BBT has dug itself in a hole and I really don't see them being able to get out of it. Hopefully they will get bought out by someone who knows what they are doing.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7. 1 person found this helpful

    Working at BB&T

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Center Leader II in Columbia, SC
    Current Employee - Financial Center Leader II in Columbia, SC

    I have been working at BB&T full-time (more than a year)

    Pros

    Still offers pension. Still uses DOS to submit loan applications; system breaks down all the time.

    Cons

    Closed minded, traditional values, overtime abuse;

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. All smoke and no fire.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Houston, TX
    Former Employee - Manager in Houston, TX

    I worked at BB&T full-time (more than a year)

    Pros

    Growing, corporate culture in North Carolina

    Cons

    Executive leadership and middle management (South Texas Region) does not listen to input from managers on the front lines

    Advice to ManagementAdvice

    Recognize you do not have all of the answers just because you are from the Baltimore, MD region

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 2 people found this helpful

    Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Relationship Banker
    Current Employee - Relationship Banker

    I have been working at BB&T full-time (less than a year)

    Pros

    Only pros are the base salary and branch hours

    Cons

    -Micro Managers
    -Sale pushers
    -Worse customer service I have ever seen
    -Managers don't care about you doing servicing all they care about is your numbers at the end of day
    -Clients are just numbers to them
    -Not enough staffing
    -No lunches at times
    -No sense of urgency takes forever to get any answers from a manager
    -You WILL be the managers assistant because they DO NOT feel like doing anything themselves other then going on "business calls"
    -Want you to speak with 10 people per day doesn't matter if you called 40 people that day.4-
    -Managers don't know how to do anything or manage their branches
    -Don't care about customer complaints at all

    I can go on and on

    Advice to ManagementAdvice

    Get managers that know what they are doing.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10. 2 people found this helpful

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller Supervisor
    Former Employee - Teller Supervisor

    I worked at BB&T full-time (less than a year)

    Pros

    Benefits were ok and started after 2 weeks

    Cons

    Not enough staff to operate, lack of training, poor leadership and terrible management

    Advice to ManagementAdvice

    Staff branches properly, make management accessible to clients and employees, hire managers that are qualified for their positions, listen to client complaints and make necessary changes

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful

    Management Style is soooo 30-Years Ago - Really Bad for the 21st Century

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Raleigh, NC
    Former Employee - Project Manager in Raleigh, NC

    I worked at BB&T full-time (more than a year)

    Pros

    I honestly cannot provide any Pros for working at BB&T. (and, I am not a disgruntled former employee)

    Cons

    Here is how I would categorize my experience: Management has no regard nor do they demonstrate or live the Corporate Values. I found Management to be insecure, asinine, and consistently disjointed. I found Bully-Style Management to be the norm. My review sessions felt more like Interrogation sessions. The BB&T Culture works for persons who have not developed nor embraced a broader world-view and experiences. The culture works for a narrow set of people. No career path, either. This was by far my worst experience in a corporation.

    Advice to ManagementAdvice

    I have no advice for Management at BB&T, just a few things that I observed: Management is tone deaf which makes the organization unwilling to (very well can't) change. I only know that what I experienced at BB&T is a reflection of the overall leadership - (from Kelly King on down) - they don't know what they don't know.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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