BB&T Reviews

Updated September 11, 2014
Updated September 11, 2014
497 Reviews
3.3
497 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
BB&T Chairman & CEO Kelly S. King
Kelly S. King
321 Ratings

Review Highlights

Pros
  • This bank pays better than any other and you get an incredible work/life balance (in 25 reviews)

  • They have very good benefits and opportunities for advancement (in 37 reviews)


Cons
  • In my specific role, there was not room for advancement (in 12 reviews)

  • no room for advancement, sales goals that are met are never appreciated (in 17 reviews)

More Highlights

147 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Slow Growth

    Current Employee - Account Manager  in  San Diego, CA
    Current Employee - Account Manager in San Diego, CA

    I have been working at BB&T full-time for more than 10 years

    Pros

    Office Culture, Building Perks, 40 days sick paid

    Cons

    Personal Growth, Favortism, Not a challenging job

    Advice to ManagementAdvice

    Salary to Match Experience and let employees grow!

  2.  

    Overwhelming

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BB&T

    Pros

    Culture and leadership structure are strong.

    Cons

    Sales, sales, sales... never ending, relentless sales goals.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    Not a bad company to work for (collections department)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Collections Representative I
    Current Employee - Collections Representative I

    I have been working at BB&T full-time for more than 3 years

    Pros

    The health benefits, 401k, and FSA are great. The pay is fair enough.

    Cons

    The job in and of itself by nature (collections) is stressful. This is not helped by the fact that the company has made some major blunders in the last year and not handled transitions well.

    Advice to ManagementAdvice

    Test your systems prior to a launch. The jobs that are handed to us in collections is difficult enough, but when we have no conception of what is going on it only makes it more so. We all have a job to do, we all want to do it well, but then you are trying to take on a big corporate positioning in the market and don't have the infrastructure to support it, you are setting us all up for failure in addition to your unrealistically goal settings. Upon first coming to work for BBT, I personally loved it, and for someone that is desperate for health care, I'd recommend you.

    Recommends
    Negative Outlook
    Disapproves of CEO
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  5.  

    Confused about what direction to focus on

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BB&T

    Pros

    The benefits at BB&T are great. 6% 401K matching and up to 40 days off for sick time plus vacation.

    Cons

    They are confused about what to focus on and have created multiple reports for everything. No time to actually work.

  6.  

    No Room For Growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager  in  Annandale, VA
    Current Employee - Assistant Manager in Annandale, VA

    I have been working at BB&T full-time for more than 8 years

    Pros

    Teamwork, good environment, Great learning opportunities

    Cons

    No Room for growth. I have been at the same position for over 10 years.

    Doesn't Recommend
    No opinion of CEO
  7.  

    Ehhhh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Credit Analyst  in  Winston-Salem, NC
    Current Employee - Credit Analyst in Winston-Salem, NC

    I have been working at BB&T full-time for more than a year

    Pros

    Job security and the benefits are ok

    Cons

    Slow changing environment-difficult to bring up creative ideas

    Advice to ManagementAdvice

    Innovate! Take some risk!

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    It is a bank job--no better or worse than any other bank job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Banker  in  Dallas, TX
    Former Employee - Banker in Dallas, TX

    I worked at BB&T full-time for more than 3 years

    Pros

    Good work/life balance
    Nice compensation package
    I feel secure working in a branch
    Sr. Management all seem to be good, decent people

    Cons

    It is a Boy's Club, and there are definite cliques
    Nepotism is a major problem in this market
    The promotion structure has more to do with who you know, than how you perform
    Banking partners (such as merchant, treasury, etc) are overloaded to the point that they cannot work the referrals branches are required to send, and this leads to great frustration for everyone
    Staffing is skeletal, and branch staff frequently work overtime without showing it--senior management knows this and has spoken openly about it being appreciated

    Advice to ManagementAdvice

    Structure staffing to support sales goals, and state laws.

    Recommends
    Neutral Outlook
  9.  

    Micromanagement with great success

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Service Officer  in  Bethesda, MD
    Former Employee - Business Service Officer in Bethesda, MD

    I worked at BB&T full-time for more than 3 years

    Pros

    Great training and preparation for your functional role.
    Transparent performance measurements.
    Profitable company.

    Cons

    Your behavior is monitored daily, weekly, monthly, quarterly.
    Emphasis on process over results.

    Advice to ManagementAdvice

    Less micromanagement. Reward results and not process. Have fewer meetings in order to allow for greater work-life balance.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Easy job for low wages.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Relationship Teller  in  Greensboro, NC
    Former Employee - Relationship Teller in Greensboro, NC

    I worked at BB&T full-time for more than a year

    Pros

    Great place to work (in the branch) for working day to day. Once you clock out you are done for the day. It is a great way to interact with people throughout the day and not have to worry about work the next day.

    Cons

    The only way to advance in the branch is to be a sales person. Whether people need a product or not you are expected to sell. The pay is terrible but the job doesn't have a lot of cumulative stress.

    Advice to ManagementAdvice

    If you want employees to stay the wages need to increase. Management needs to advocate for 'front-line' employees.

    Neutral Outlook
    Approves of CEO
  11.  

    I love the people I work with and our clients are the best.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Certified Senior Teller  in  Roanoke Rapids, NC
    Current Employee - Certified Senior Teller in Roanoke Rapids, NC

    I have been working at BB&T part-time for more than 3 years

    Pros

    Training and updating are awesome. The banking rules and regulations change frequently, BB&T keeps its employees apprised and provides the training necessary.

    Cons

    They like to keep part-time tellers exclusively. Only two tellers at each branch are full time in my area.

    Recommends
    Positive Outlook
    Approves of CEO

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