BB&T

www.bbt.com

BB&T Reviews

Updated January 16, 2015
Updated January 16, 2015
578 Reviews
3.2
578 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
BB&T Chairman & CEO Kelly S. King
Kelly S. King
369 Ratings

Review Highlights

Pros
  • This bank pays better than any other and you get an incredible work/life balance (in 31 reviews)

  • Decent balance of work/life and good benefits with the company (in 45 reviews)


Cons
  • In my specific role, there was not room for advancement (in 13 reviews)

  • Micro-managing, unrealistic sales goals and high pressure from management (in 25 reviews)

More Highlights

178 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Busy, fast paced, well-trained position.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller Part Time in Morgantown, WV
    Current Employee - Teller Part Time in Morgantown, WV

    I have been working at BB&T part-time (less than an year)

    Pros

    Hours are flexible, training is superb.

    Cons

    Pay is very low and customers tend to get flustered by BB&T's fees.

    Advice to ManagementAdvice

    Create better ways to let customers know of the fees.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Rb II
    Former Employee - Rb II

    I worked at BB&T full-time (more than an year)

    Pros

    Good training and career progression opportunities.

    Cons

    Some branches understaffed on Saturdays.

    Recommends
    Approves of CEO
  3.  

    Still growing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network Analyst
    Current Employee - Network Analyst

    I have been working at BB&T full-time (more than an year)

    Pros

    Benefits are pretty good. Current position allows for a great work/life balance.

    Cons

    For as large as the company is, there is little room to grow due to the size of the department.

    Advice to ManagementAdvice

    Keep up the work...

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    The Best of the Best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager
    Current Employee - Branch Manager

    I have been working at BB&T full-time (more than 10 years)

    Pros

    If you want to be in banking, you want to be in a bank that has a long history of sound judgement, good leadership and stability. That describes BB&T. The Corporate Culture is ethical, moral, client centric and tries hard to be entrepreneurial to the best of its ability with government regulations and oversight. It's the best place to be, if you want to be in banking.

    Cons

    If you want to be in banking, be aware it's volatile, accountable to shareholders, under government scrutiny and regulations and these are hard times for the financial industry in general. The good banks get lumped in with the bad. BB&T will often over-compensate to protect profitability and brand. BB&T is a bit reactionary and will over-correct when profitability or stability or propriety is questioned. The over-correction creates insecurity in the ranks while the overall Corporate Culture remains strong. But I wonder how long.

    Advice to ManagementAdvice

    The centralization of many functions of operations to create uniformity, accountability, control expenses and execute policy and procedure and create transparency, can also create a sluggish behemoth unable to quickly respond to business exigencies. Autonomy was a strength and a weakness in the Community Banking model. People do the job, so too few people with the authority to take action, scope, create strategy, execute; the more layers between the doers and the ok-ers; the slower we are to respond to opportunity. And that's the endgame; seize opportunity.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Relationship Banker in Stafford, VA
    Former Employee - Relationship Banker in Stafford, VA

    I worked at BB&T full-time (more than an year)

    Pros

    people and benefits are what separate this bank from the others

    Cons

    usual cons working in a bank is the disgruntled customers so you cant avoid that anywhere you go.

    Advice to ManagementAdvice

    keep an open dialogue with all layers of employees

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    It provided mediocre income and decent benefits while waiting on something better to come along.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Whiteville, NC
    Former Employee - Customer Service Representative in Whiteville, NC

    I worked at BB&T full-time (more than 5 years)

    Pros

    The benefits are good and the income is decent for the area.

    Cons

    Allows pseudo-nepotism and blatant favoritism to occur simply because certain relationships are outside the "textbook definition" of nepotism. (Whiteville-Call Center) Also, allows the aforementioned employees to stay on the clock for personal business that benefits themselves and management.

    Advice to ManagementAdvice

    I would suggest looking into the familial ties in your New Accounts and Chat Department in the Whiteville Call Center, because allowing it to continue to go on will eventually result in a lawsuit.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Rewarding hard work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Relationship Teller in Birmingham, AL
    Current Employee - Relationship Teller in Birmingham, AL

    I have been working at BB&T part-time (less than an year)

    Pros

    Good pay. Good hours. Paid holidays off. Good benefits.

    Cons

    Short staffing makes it difficult to make personal plans. A bit outdated systems.

    Advice to ManagementAdvice

    Love working for the bank. Dislike the computer system.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Great company to work for but has its ups and downs like most companies.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President in Atlanta, GA
    Former Employee - Vice President in Atlanta, GA

    I worked at BB&T full-time (more than 10 years)

    Pros

    BB&T provides excellent training and opportunities for growth. They have very good benefits and opportunities for advancement.

    Cons

    The sales mentality has increased to a point that I worry that it will override the values and culture of the company.

    Advice to ManagementAdvice

    It seems that in order to achieve the increased sales goals on leaders, work-life balance will suffer.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Overall good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BB&T

    Pros

    Good benefits, culture and work environment

    Cons

    Management is very poor, workload is not distribute equally or in an efficient manner

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Wonderful Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BB&T

    Pros

    Wonderful Benefits, very flexible. LOVE the people.

    Cons

    Environment varies depending on the people

    Advice to ManagementAdvice

    Consider training more from within.

    Recommends
    Neutral Outlook
    Approves of CEO

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