BJ's Restaurants

  www.bjsrestaurants.com
  www.bjsrestaurants.com

BJ's Restaurants Reviews

Updated December 6, 2014
Updated December 6, 2014
218 Reviews
3.2
218 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Greg Trojan
36 Ratings

Review Highlights

Pros
  • Possibility to make good money if your a closing server (in 14 reviews)

  • Flexible schedule, when working with a (literally) almost hundred other servers, easy to get a shift covered (in 11 reviews)


Cons
  • long hours, crappy clientele, high turn-over thus servers are not very good (in 10 reviews)

  • You have a script to follow and secret shoppers come in to grade you, if you don't say the right things you could be fired (in 7 reviews)

More Highlights

25 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Two years I'll never get back

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Line Cook
    Former Employee - Line Cook

    I worked at BJ's Restaurants full-time (more than an year)

    Pros

    The money and hours can be decent if you are favored by the person making your schedule

    Cons

    So much favoritism, imbalanced workload to pay rate ratio - expect to do the work of more than one person while only getting paid for doing the work of one person; teamwork and communication are poor, no evaluations, no potential for advancement, language barriers and cultural differences create friction/division in the workplace, hours are so poor that you are forced to get a second job to supplement your income, and then penalized for it by management through scheduling cuts. From having unnecessarily complicated entree items to bad restaurant building schematics.. this place is all around confusing. I've never seen a higher restaurant turnover rate in my life.

    Advice to ManagementAdvice

    Figure it out already and listen to the employees trying to execute your ridiculous systems, that's probably a gold mine of advice. Keep it simple.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    It's was an experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bartender, Server
    Current Employee - Bartender, Server

    I have been working at BJ's Restaurants part-time (more than an year)

    Pros

    Pretty good area money was good if you were on the floor

    Cons

    Management was unfair. A lot of favoritism they wouldn't acknowledge a good worker and give everything to the ones that didn't deserve it.. Made a lot of good servers that opened that restaurant leave. just very unprofessional even the general manager

    Advice to ManagementAdvice

    Stop letting the power get to your head

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Amazingly just ok!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Dining Room Slave in San Mateo, CA
    Former Employee - Dining Room Slave in San Mateo, CA

    I worked at BJ's Restaurants full-time (more than an year)

    Pros

    Lots of great regular guests

    Cons

    The not so great guests

    Advice to ManagementAdvice

    you get what you give!!

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    I have been working at BJ's Restaurants full-time (less than an year)

    Pros

    They'll hire just about anyone. they seem to have a huge turn over rate with employees who have been with the company or store for less than 10 years. I cant speak for everyone else experience, but mine was nothing but negative. I rarely have a negative thing nor would i ever broadcast it publicly unless it was too important not to. So as long as your ok with having to be hazed for a $9 hour position then go for it.

    Your job is simple, take an order deliver drink, deliver check then do it agian.

    Cons

    you will be expected to suggest to guest to use there phone next time to place there order and pay. this will make the guest feel unwelcome and most will be be offened about you telling them not bother you next time and just order from there darn phone themselves next time, so don't expect a tip.
    But suggesting mobile ordering and mobile pay is a requirement. So ultimately you will be advocating that a mobile phone take your guests orders and collects payment, which are 2 out of the 3 only tasks you are responsible for doing. So ultimately your just an advocate to promoting yourself out of a job. Why pay you to do a job that a mobile device can do for free.
    Droid and iPhones cant collect unemployment, or workman's comp. Why would they need you now, because they got a computer to do your work for you faster and for free.
    I'm just saying. the company prides themselves of making a connection with the guest, but this is the opposite of what there really trying to do in the long run.

    Advice to ManagementAdvice

    Thinking that being called a B-word is not a compliment, so stop telling us how much of a compliment you think it is and how bad you like being known as one. I refuse to let you feel good about yourself everytime you are unnecessary unkind to us employees below your position. BTW you are so not welcom, so dont bother saying thank you.

  6.  

    BJ's DAYTONA UNFAIR TO SERVERS AND FOOD RUNNERS,TIP OUT,SIDEWORK SUCKS!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Food Server in Daytona Beach, FL
    Former Employee - Food Server in Daytona Beach, FL

    I worked at BJ's Restaurants full-time (less than an year)

    Pros

    There is a twenty word minimum or else i wouldnt have written anything,other than its an easy job to get.

    Cons

    The sidework amount is insane,you will waste gas just to go to work to be cut after you set up in mornings,so opening and closing shifts as a food runner or server your screwed.
    Nobody is fair with the tip outs. Everyone from gets screwed which leads to people skimming tips and not tipping out what they should.

    Food runners shouldnt have to wait to get their tips,when their shift ends there should be a manager who correctly does the math based on the receipts for all the food run for their shift and tipped accordingly,because no waiter is going to tip a food runner the correct amount if they can just keep more money for themselves.
    Also food runners going home with TIPS is the most ludicrous system i have ever heard of in 20years in the restaurant business.

    Advice to ManagementAdvice

    Food runners shouldnt have to wait to get their tips,when their shift ends there should be a manager who correctly does the math based on the receipts for all the food run for their shift and tipped accordingly,because no waiter is going to tip a food runner the correct amount if they can just keep more money for themselves.
    Also food runners going home with TIPS is the most ludicrous system i have ever heard of in 20years in the restaurant business.
    Managers found to have sexual relations with subordinates should be fired immediatley.
    Food runners and servers with a set schedule should be given a minimum amount of hours so you dont drive to work and waste gas for no reason,if they have to be cut, they should be paid for their shift regardless since they made the effort to get ready and come into work and waste time and gas. You cannot use them as slaves to set up the kitchen then CUT them and only pay them minimum wage for 1-hour of work. Food servers who are in the top ten on "the score board" for top sales should be given choice of shifts since they are working the hardest and making the most in sales. The corporate headquarters needs to restructure the food runners going home with tips and how the servers make the food runners "wait and wait" even though your shift maybe over you get an attitude when your simply asking for your tips,we rely on them for gas and food for that evening and sometimes youmay wait an hour to get your measily $2 for food running,this should not be left up to the servers discretion it should be calulated fairly by a seperate manager assigned for this task and scheduling alone. Any manager caughts favoring an employee or having sexual relations (if two more employees can verify),that manager should be reprimanded and if found guilty of aforementioned relations they should be fired. Im surprised there hasnt been numerous lawsuits but considering how little money and the lack of medical/dental,employees couldnt afford the time nor gas to see a lawyer or this place would be out of business already.
    Stop into DAYTONA BJs and ask any employee about how the tips and food running shifts are!!

    Negative Outlook
    Disapproves of CEO
  7.  

    It seems better than it actually is!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Server in New York, NY
    Current Employee - Food Server in New York, NY

    I have been working at BJ's Restaurants part-time (more than an year)

    Pros

    Great friendly coworkers that become your family. Locations all throughout the west coast gives you the ability to relocate. Great promotion offers.

    Cons

    Unorganized and slow kitchen. The clientele the company attracts are usually coupon users. They don't emphasize much on beer as a "Brewhouse" should. They care more about mobile pay, ordering ahead, and becoming a "loyalty" member to improve their sales.

    Advice to ManagementAdvice

    After working for the company as a server, I have now realized why I receive slow service every time I dine in as a guest. The servers need to be set up for success and they make it difficult to improve the speed of service.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Line Cook Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Line Cook in Norman, OK
    Current Employee - Line Cook in Norman, OK

    I have been working at BJ's Restaurants full-time (more than an year)

    Pros

    Work close to home if consistent management is on board willing to work with staff,growth potential is available just not excerised

    Cons

    BJ's puts up employee moral by making promises which never are followed through,so it does not appear that they look for loyal long-term employees,high turnover in kitchen which impairs staff to attend their own stations,and screamed at when not able to handle more than three stations,

    Advice to ManagementAdvice

    Too much change in Management,and more skills on how to handle employee moral

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Dreadful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Round Rock, TX
    Former Employee - Server in Round Rock, TX

    I worked at BJ's Restaurants full-time (more than an year)

    Pros

    Nothing really. Good promotions sometimes but you are up against everyone in your state.

    Cons

    Horrible clientele, horrible management, horrible flexibility, horrible training

    Advice to ManagementAdvice

    Please work on everything

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    A chain where managers know less than other members of the team which results in hostile environments.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hostess in Stockton, CA
    Current Employee - Hostess in Stockton, CA

    I have been working at BJ's Restaurants part-time (less than an year)

    Pros

    Good pay for the lowest position (host)

    Cons

    Workplace drama, incompetent managers, biased hiring process.

    Advice to ManagementAdvice

    Work on training managers and have them all meet a set of minimum standards before they are able to manage.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    disappointed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Line Cook in Newark, CA
    Former Employee - Lead Line Cook in Newark, CA

    I worked at BJ's Restaurants full-time (less than an year)

    Pros

    there's no shortage of hours for cheap employees

    Cons

    i thought this was an upgrade from my previous employer, but i was very disappointed. they tried to cheat me on my pay by promising one rate and delivering another, waited till id been there 2 weeks before i was put in the system/on the books. management is completely incompetent and overpaid, they all just hide in the office till the rush hits. i was expected to do everything by the book even though they werent, such as a promotion given to a dishwasher that has never worked boh but the kitchen manager had clearly began fraternizing so she got the job after 2 days. ive worked at some shady places but this is the absolute worst job ive ever had. management is a joke, horrible communication, spineless snakes.

    Advice to ManagementAdvice

    quit.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

Work at BJ's Restaurants? Share Your Experiences

BJ's Restaurants

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.