BJ's Restaurants Reviews

Updated January 28, 2015
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Greg Trojan
5 Ratings

29 Employee Reviews

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  1. Helpful (2)

    I'd rather be in the unemployment line

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BJ's Restaurants

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Absolutely nothing this place is the worst at keeping their ideals about teamwork and customer satisfaction. Please do not work here.

    Cons

    If you want to work in a place where there's no communication and you're coworkers and managers treat you like you're the scum in the bottom of the sink then this is the place for you. First and foremost I'll address the situation about management. The manager's are closed minded bigots who treat anyone that is different from what they see as either a beauty female or a handsome man then you will definitely be looked down upon for trying to be your own person. Not to mention when someone does something wrong they will call you out and make you feel like a child. When in all actuality they mess up all the time but if you say anything to them about it then you are going to be treated like their own personal slave and have to work in a state of fear hoping they don't make your day a living hell. They abuse their power and will sleep around with their staff promising them shorter shifts or special advantages. Next I will move on to the regular staff. If you have ever seen the drama that goes on with teenage girls in highschool is just like that. Rumors spread like wildfire. In this place either you're in or you're not if you are lucky enough you will find a click that will have your back only to place a knife in it the first chance they get. I had to leave this work environment for my physical and mental health. If you want to work in the food industry I would suggest McDonald's

  2. Their was poor management and favoritism amongst managers and kitchen employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Prep Cook in Vacaville, CA
    Former Employee - Prep Cook in Vacaville, CA

    I worked at BJ's Restaurants part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Servers and certain kitchen staff were really polite and helpful.

    Cons

    Management is so poor many people quit without notice, people became angry or frustrated when asking for help from the managers. Managers made me have an emotional break down 4 times. Not family oriented what so ever. Also understaffed in the kitchen.

    Advice to Management

    Learn to prioritize, help your employees, don't degrade people, and become more family oriented, hire more employees.

  3. Doesnt even get a one star rating!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Irvine, CA
    Current Employee - Server in Irvine, CA

    I have been working at BJ's Restaurants

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Most of the severs are really awesome people and I thought most of the guests were lovely.

    Cons

    Unfortunately no one seems to know how to run a floor. servers standing around without a table while the hostess slam someone else station. Managers falling you around rushing u off clock then making you transfer all your tables after you have stood around for hours essentially making 15.00 on a bumping wall to wall Friday night. Potential to make money is there, but unless you belong to a small group of the privileged its almost impossible to see it. The worst thing is the ignorance of there own principles. Compassion is supposed to be one of the companies core values. I worked for the company for two years. for one year of that i started battling a serious and most likely will be fatal liver cancer. Due to medications and treatment i lost a lot of weight and developed chronic fatigue and anxiety. My guests never felt it not one guest complaint. Rather than approaching me and asking if everything was going ok i had my section and my schedule cut. When i tried to approach then i was told really dont wanna here it pull it together. i was there a year at this point. This just makes me so sad that people who see u everyday have so little compassion.

    Advice to Management

    Figure out that the guest satisfaction is more important that the bottom line. Take responsibility for you floors not only when they work , but own it when they dont instead of blaming the hourly employees.

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  5. Lack of respect

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Round Rock, TX
    Current Employee - Server in Round Rock, TX

    I have been working at BJ's Restaurants full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Basically picking you own schedule and choosing when you want to work.

    Cons

    Dont get me wrong the Bj's i started off at in San Antonio was awesome. Every one was lively and did their part a a team. This location in Round Rock is so off. A bunch of slackers are somehow still employed and we run through new hires like nothing.

    Advice to Management

    Take care of the employees who take care of the customers.

  6. Two years I'll never get back

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Line Cook
    Former Employee - Line Cook

    I worked at BJ's Restaurants full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The money and hours can be decent if you are favored by the person making your schedule

    Cons

    So much favoritism, imbalanced workload to pay rate ratio - expect to do the work of more than one person while only getting paid for doing the work of one person; teamwork and communication are poor, no evaluations, no potential for advancement, language barriers and cultural differences create friction/division in the workplace, hours are so poor that you are forced to get a second job to supplement your income, and then penalized for it by management through scheduling cuts. From having unnecessarily complicated entree items to bad restaurant building schematics.. this place is all around confusing. I've never seen a higher restaurant turnover rate in my life.

    Advice to Management

    Figure it out already and listen to the employees trying to execute your ridiculous systems, that's probably a gold mine of advice. Keep it simple.

  7. It's was an experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bartender, Server
    Current Employee - Bartender, Server

    I have been working at BJ's Restaurants part-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Pretty good area money was good if you were on the floor

    Cons

    Management was unfair. A lot of favoritism they wouldn't acknowledge a good worker and give everything to the ones that didn't deserve it.. Made a lot of good servers that opened that restaurant leave. just very unprofessional even the general manager

    Advice to Management

    Stop letting the power get to your head

  8. Amazingly just ok!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Dining Room Slave in San Mateo, CA
    Former Employee - Dining Room Slave in San Mateo, CA

    I worked at BJ's Restaurants full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Lots of great regular guests

    Cons

    The not so great guests

    Advice to Management

    you get what you give!!

  9. Helpful (1)

    I have been working at BJ's Restaurants full-time (Less than a year)

    Pros

    They'll hire just about anyone. they seem to have a huge turn over rate with employees who have been with the company or store for less than 10 years. I cant speak for everyone else experience, but mine was nothing but negative. I rarely have a negative thing nor would i ever broadcast it publicly unless it was too important not to. So as long as your ok with having to be hazed for a $9 hour position then go for it.

    Your job is simple, take an order deliver drink, deliver check then do it agian.

    Cons

    you will be expected to suggest to guest to use there phone next time to place there order and pay. this will make the guest feel unwelcome and most will be be offened about you telling them not bother you next time and just order from there darn phone themselves next time, so don't expect a tip.
    But suggesting mobile ordering and mobile pay is a requirement. So ultimately you will be advocating that a mobile phone take your guests orders and collects payment, which are 2 out of the 3 only tasks you are responsible for doing. So ultimately your just an advocate to promoting yourself out of a job. Why pay you to do a job that a mobile device can do for free.
    Droid and iPhones cant collect unemployment, or workman's comp. Why would they need you now, because they got a computer to do your work for you faster and for free.
    I'm just saying. the company prides themselves of making a connection with the guest, but this is the opposite of what there really trying to do in the long run.

    Advice to Management

    Thinking that being called a B-word is not a compliment, so stop telling us how much of a compliment you think it is and how bad you like being known as one. I refuse to let you feel good about yourself everytime you are unnecessary unkind to us employees below your position. BTW you are so not welcom, so dont bother saying thank you.

  10. BJ's DAYTONA UNFAIR TO SERVERS AND FOOD RUNNERS,TIP OUT,SIDEWORK SUCKS!

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Server in Daytona Beach, FL
    Former Employee - Food Server in Daytona Beach, FL

    I worked at BJ's Restaurants full-time (Less than a year)

    Negative Outlook
    Disapproves of CEO
    Negative Outlook
    Disapproves of CEO

    Pros

    There is a twenty word minimum or else i wouldnt have written anything,other than its an easy job to get.

    Cons

    The sidework amount is insane,you will waste gas just to go to work to be cut after you set up in mornings,so opening and closing shifts as a food runner or server your screwed.
    Nobody is fair with the tip outs. Everyone from gets screwed which leads to people skimming tips and not tipping out what they should.

    Food runners shouldnt have to wait to get their tips,when their shift ends there should be a manager who correctly does the math based on the receipts for all the food run for their shift and tipped accordingly,because no waiter is going to tip a food runner the correct amount if they can just keep more money for themselves.
    Also food runners going home with TIPS is the most ludicrous system i have ever heard of in 20years in the restaurant business.

    Advice to Management

    Food runners shouldnt have to wait to get their tips,when their shift ends there should be a manager who correctly does the math based on the receipts for all the food run for their shift and tipped accordingly,because no waiter is going to tip a food runner the correct amount if they can just keep more money for themselves.
    Also food runners going home with TIPS is the most ludicrous system i have ever heard of in 20years in the restaurant business.
    Managers found to have sexual relations with subordinates should be fired immediatley.
    Food runners and servers with a set schedule should be given a minimum amount of hours so you dont drive to work and waste gas for no reason,if they have to be cut, they should be paid for their shift regardless since they made the effort to get ready and come into work and waste time and gas. You cannot use them as slaves to set up the kitchen then CUT them and only pay them minimum wage for 1-hour of work. Food servers who are in the top ten on "the score board" for top sales should be given choice of shifts since they are working the hardest and making the most in sales. The corporate headquarters needs to restructure the food runners going home with tips and how the servers make the food runners "wait and wait" even though your shift maybe over you get an attitude when your simply asking for your tips,we rely on them for gas and food for that evening and sometimes youmay wait an hour to get your measily $2 for food running,this should not be left up to the servers discretion it should be calulated fairly by a seperate manager assigned for this task and scheduling alone. Any manager caughts favoring an employee or having sexual relations (if two more employees can verify),that manager should be reprimanded and if found guilty of aforementioned relations they should be fired. Im surprised there hasnt been numerous lawsuits but considering how little money and the lack of medical/dental,employees couldnt afford the time nor gas to see a lawyer or this place would be out of business already.
    Stop into DAYTONA BJs and ask any employee about how the tips and food running shifts are!!

  11. It seems better than it actually is!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Server in New York, NY
    Current Employee - Food Server in New York, NY

    I have been working at BJ's Restaurants part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great friendly coworkers that become your family. Locations all throughout the west coast gives you the ability to relocate. Great promotion offers.

    Cons

    Unorganized and slow kitchen. The clientele the company attracts are usually coupon users. They don't emphasize much on beer as a "Brewhouse" should. They care more about mobile pay, ordering ahead, and becoming a "loyalty" member to improve their sales.

    Advice to Management

    After working for the company as a server, I have now realized why I receive slow service every time I dine in as a guest. The servers need to be set up for success and they make it difficult to improve the speed of service.

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