BJ's Restaurants

  www.bjsrestaurants.com
  www.bjsrestaurants.com

BJ's Restaurants Reviews

Updated December 10, 2014
Updated December 10, 2014
218 Reviews
3.2
218 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Greg Trojan
36 Ratings

Review Highlights

Pros
  • Possibility to make good money if your a closing server (in 14 reviews)

  • Flexible schedule, when working with a (literally) almost hundred other servers, easy to get a shift covered (in 11 reviews)


Cons
  • long hours, crappy clientele, high turn-over thus servers are not very good (in 10 reviews)

  • You have a script to follow and secret shoppers come in to grade you, if you don't say the right things you could be fired (in 7 reviews)

More Highlights

80 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Worked here for nearly 2 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front of House Server Trainer in Round Rock, TX
    Current Employee - Front of House Server Trainer in Round Rock, TX

    I have been working at BJ's Restaurants full-time (more than an year)

    Pros

    Most coworkers are great, flexible schedule

    Cons

    As with any serving job you never know what you will make

    Advice to ManagementAdvice

    Make sure your employees are cleaning things to standard.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    I have worked here for over 3 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Tucson, OH
    Current Employee - Server in Tucson, OH

    I have been working at BJ's Restaurants part-time (more than 3 years)

    Pros

    Friendly team, worked my up from host to takeout to server, and love that it's a good way to make decent money in a short amount of time.

    Cons

    Large menu, sometimes customers can be difficult, tips aren't good in Tucson. Also, managers change a lot which is hard, because you have to get to know them and sometimes they don't like people for certain reasons, pick favorites, etc.

    Recommends
    Positive Outlook
  3.  

    A good company to work for that is wiling to be flexible with your scheduling demands.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in San Jose, CA
    Current Employee - Server in San Jose, CA

    I have been working at BJ's Restaurants part-time (more than an year)

    Pros

    They are flexible with schedules for those who have another job or are going to school. Its easy to network with guests and become familiar or can even make friends with guests that frequent the establishment.

    Cons

    You never know how long your shift will be just like any other restaurant job, you however may work longer shifts at BJ's than one may be accustomed to.

    Advice to ManagementAdvice

    Management may want to consider being more selective on who they hire.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Prestigious organization that appreciates their employees

    Current Employee - Waitress in San Jose, CA
    Current Employee - Waitress in San Jose, CA

    I have been working at BJ's Restaurants full-time (more than an year)

    Pros

    Constructive relationships, quality products, STAR awards

    Cons

    Inconsistent team work, language barriers

    Advice to ManagementAdvice

    Make Information regarding 401K available

  6.  

    Not a bad place to start serving!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Round Rock, TX
    Former Employee - Server in Round Rock, TX

    I worked at BJ's Restaurants part-time (more than an year)

    Pros

    Great atmosphere, team members are for the most part very nice and easy to get along with as well as management. Very easy to cover/pick up shifts with the use of your mobile phone.

    Cons

    Nothing out of the ordinary. Large tables can be very hectic and demanding but that's expected. A lot of servers can reduce the amount of hours you can pick up.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Work hard and no one will notice outside the restaurant.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Member in Orange, CA
    Current Employee - Team Member in Orange, CA

    I have been working at BJ's Restaurants part-time (more than 10 years)

    Pros

    flexibility, fun environment, most managers care for the employees. Discount when you are working or when you visit as a guest.

    Cons

    Very corporate, feels like the corporate leaders do not care about the restaurant employees. White shirts while serving!! No protection serving large parties they do not allow an automatic added gratuity. Health insurance requirements can not be met by the majority of employees. They over work there managers to exhaustion. High expectations but not all the tools are available to meet them. No backbone to guests. People lie and complain to get free items. Too many changes with little notice and roll outs are poorly executed.

    Advice to ManagementAdvice

    Be more understanding of your employees. Protect them with benefits. Allow automatic gratuity on large parties. Stand behind your service even if it costs the company more money. Not fair for someone to work a large party and not be compensated correctly.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Overall good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BJ's Restaurants

    Pros

    Decent compensation if working at a busy location. Easy scheduling. Monthly incentives.

    Cons

    Staff cut early leaving you with unrealistic section to attend to. 2 table section on weekend evenings due to large staff. Very corporate

    Advice to ManagementAdvice

    Get to know your staff a little more. Control anger around employees.

  9. 1 person found this helpful  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Puyallup, WA
    Current Employee - General Manager in Puyallup, WA

    I have been working at BJ's Restaurants full-time (more than 3 years)

    Pros

    Great pay. Upper management cares about their people. Tons of room for growth

    Cons

    Balance of life and work

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Nice scheduling system, lots of hours.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Prep Cook in Fort Collins, CO
    Current Employee - Prep Cook in Fort Collins, CO

    I have been working at BJ's Restaurants full-time (less than an year)

    Pros

    Easy hot schedules online system.
    Easy to pick up shifts or get them covered.
    High pay for someone with not is much kitchen experience.
    Willing to work with availability
    Great crew members

    Cons

    There are so many employees that individualized attention is hard to come by

    Advice to ManagementAdvice

    This is an awesome and organized place. Just pay attention it each individual employee a little more.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BJ's Restaurants part-time

    Pros

    Works with school schedule and make great tips

    Cons

    Large menu that you have to know all of it

    Recommends
    Positive Outlook
    Approves of CEO

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