BMC Software Reviews

Updated August 21, 2015
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BMC Software Chairman and CEO Bob Beauchamp
Bob Beauchamp
47 Ratings

Pros
  • Very good work life balance, comfort zones like WFH (in 44 reviews)

  • ability to work from home (given to ensure employees are working 24/7 (in 28 reviews)

Cons
  • work-life balance needs to be improved (in 13 reviews)

  • Middle Management doesn't appear to know what they are doing (in 10 reviews)

More Pros and Cons

69 Employee Reviews

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  1. Helpful (6)

    The Writing On the Wall

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Middle Management in Houston, TX
    Current Employee - Middle Management in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at BMC Software full-time (More than 5 years)

    Pros

    Former shell of the great company that it once was.

    Cons

    Bloated Management - Ever growing and revolving door of high priced management. Poor Communication - Lots of spin doctoring at each layer of management Lack of Innovation - No real investment in product or people Lack of Teamwork - Direct result of lack of leadership, coupled with attrition of top tier talent; cancerous subpar retreads are running amok driving their own agenda

    Advice to Management

    Your employees are smarter than you give us credit for. You can't keep tell us we are doing well, yet we keep missing our comp plan targets every year. And in the same breath lay off individual contributors every quarter, while hiring more high priced leadership.


  2. Helpful (5)

    Circling the drain; work here at your own risk.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BMC Software full-time (More than 3 years)

    Pros

    - Compensation plan largely good - They still offer good benefits - if you don't like current management, wait and they'll be replaced

    Cons

    - the only unit where they're competent managers is mainframe/Control-M; the other units are whip-sawed by yearly management changes that have led to vicious (and probably fatal) exodus of talented staff. - sales-obsessed culture run by mediocre sales people -- the departure floodgates are so severe, they are actually offering "retention bonuses" to sales people, thus incentivizing exactly the wrong talent to stay - very much a "work harder" (not work smarter) culture - Agile response here means in about 2 years.

    Advice to Management

    Stop treating staff as replaceable -- Houston, you have a problem: all of your people are knowledge workers. Stop swapping out management every year. Stop with the yearly RIFs (always in March, just before new fiscal year). Start being consistent in strategy and plan execution. Fire the cronies and stop crony hiring.


  3. Helpful (3)

    Hot Mess

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Marketing Manager
    Current Employee - Senior Marketing Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at BMC Software full-time (More than a year)

    Pros

    Competitive pay but only because the company needs it to attract/retain top tier talent.

    Cons

    -Huge resource gaps / Company lacks best continuity, best practices -Sales people are Tier 2 / Tier 3 -Top heavy management who are ineffective and have no clear vision -Attrition rate unprecedented -Lack of innovation and brand awareness in the marketplace -Low employee morale

    Advice to Management

    BMC is in acquisition mode ... Bain and Golden Gate should pay more attention to the inner workings of this company if they want to salvage their investment


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  5. Helpful (4)

    Go elsewhere - lost company.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director in San Jose, CA
    Current Employee - Senior Director in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at BMC Software full-time (More than 5 years)

    Pros

    Excellent market leading mainframe products. While other products are still string, they have fallen behind competitive products.

    Cons

    Minimal innovation. Bloated platforms. Long time to invent and longer time to value.

    Advice to Management

    Need to overhaul the management. A private company of BMC's size doesn't need 15+ members in the leadership team. No wonder nothing is getting done!


  6. Helpful (5)

    Sr. Financial Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BMC Software full-time

    Pros

    Honestly can't think of one. This is a truly troubled company that seems to delight in abusing its employees.

    Cons

    - Needless amounts of restructuring and change. Much of this is done to obfuscate poor financial results. Execs reshuffle and all of a sudden there is no way to pull historical results for his/her area so its impossible to identify how poorly they are doing. Adjusted for inflation, this company is as stagnant (and repugnant) as a swamp. - Coupled with the restructuring, be prepared to play musical chairs! You'll get to enjoy switching from a cubicle on one floor, to an open environment on the next, and back again multiple times throughout your tenure here. - Very, very poor compensation relative to the Houston market. To quote the CFO, Steve Solcher, "I know you guys aren't paid enough for all you do, I'm paid an absolutely stupid amount, but, over the next few years, we will try to get you to market rates" - Extremely limited growth potential. Management is hired from external sources and your chances of rising up past the level of individual contributor are basically null. - Some seriously bad attitudes, particularly among the managers here. They treat employees like disposable cogs and have absolutely no interest in development. I could go on indefinitely here. My experience at BMC was absolutely horrendous. They really take advantage of young, enthusiastic employees who have not yet figured out what the real corporate world is like. The group I was in has >60% attrition since I left if that gives you any idea of how truly poor the environment is.

    Advice to Management

    Take an active interest in your employees. Stop paying yourselves insane bonuses (50-100% of base salary in many cases) while delaying employee merit raises (oh boy, 3-5% this year and actually on time!? What a dream!) Get new management. Honestly, the problems here are so pervasive that short of firing Bob (CEO), Steve (CFO), and the greater part of the middle management team I don't see culture ever improving.


  7. Helpful (2)

    Not a good place to stay for long term. Just went private by equity firm.

    Current Employee - Lead Product Developer in San Jose, CA
    Current Employee - Lead Product Developer in San Jose, CA

    I have been working at BMC Software full-time (More than 3 years)

    Pros

    Flexible schedule and okay salary

    Cons

    Just a merger and acquisitions


  8. Helpful (3)

    Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BMC Software full-time

    Pros

    Pay and benefits are average. Ability to home office.

    Cons

    Long hours. Extremely bureaucratic and political. No real product innovation in years. Unrealistic financial targets. Management top heavy. Existing management team not being held accountable for poor business performance.

    Advice to Management

    Streamline management team and back office functions. Reduce politics and bureaucracy. Innovate. Set realistic quotas. Provide reasonable work-life balance.


  9. Helpful (5)

    Constant Reductions, terrible management and no vision

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Product Manager in Houston, TX
    Former Employee - Senior Product Manager in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BMC Software full-time (More than 8 years)

    Pros

    Work from home is a great perk

    Cons

    Almost every month there is a round of layoffs, some of this is because the software market has changed and BMC has not developed a strong Cloud or SaaS strategy yet. Most of it is because management struggles with basic concepts like accurate forecasts or establishing objectives to support strategic goals. Middle management changes constantly, Director level or above has about a 1-2 year shelf life. There is no interest in pushing boundaries, everyone wants to cause as little fuss as possible and make little to no commitments to any measurable outcomes. BMC has killed its partner channel, its professional services is hemorrhaging money and is primarily used to fix product defects. The company is still constrained by VSOE and SOX controls so although its privately held it behaves as if it still reports to the street every 3 months. The core product family is based on 30 year old technology and there are literally hundreds of competing products (many of them free). The only strategic relationships it has are with aging companies like Dell or ones that take most of the profit from every transaction like Salesforce. There is so much overlap in product families between SMB and Enterprise lines that sales people don't know how to position their products. The only sales personnel the company can attract are inexperienced and the product lines are too complex to keep them engaged.

    Advice to Management

    Its clear the company is going to shortly start packaging off the pieces that it was broken into. the new private equity ownership has sharply curtailed any discretionary expenses and the leadership that has been hired is a collection of average execs that couldn't make it at the Tier 1 or 2 tech companies


  10. Don't bother working here. Downward spiral!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BMC Software full-time (More than 10 years)

    Pros

    Work from home. No one cares if you do a good job or not. Get paid well for being stuck in the same position year after year.

    Cons

    SNOW is taking ITSM remedy accounts right and left. Saas strategy is lacking. They are hiring a lot of new sr. Management but nothing is changing. People are leaving right and left and many more are looking to get out. Not a good company to work for as a recent college grad unless you want to work on old technology like Mainframe.

    Advice to Management

    Remove Sr management and start fresh. Bain and golden gate capital should sell the company while they can get most of their money back.


  11. Helpful (4)

    Last Few Years have been a waste

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great people to work with Customers are varied and interesting Some products are fairly stable

    Cons

    Strictly rigid top down management Worst case of micromanagement I have experienced Poor pay and benefits Claim work/life balance is important yet in annual review told you are expected to do more hours to get a good review Some products are a mess

    Advice to Management

    Trust your employees they know more than almost all of the managers Stop managing like it was 1980 Better pay and huge improvement in benefits



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