BMC Software Reviews

Updated April 19, 2015
167 reviews filtered by
  • Any Location
  • Any Job Title
3.0
167 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
BMC Software Chairman and CEO Bob Beauchamp
Bob Beauchamp
91 Ratings

167 Employee Reviews

Sort: Popular Rating Date
  1. Good, leading-edge work can be had; just be sure that you're on the right project

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Jose, CA
    Former Employee - Anonymous Employee in San Jose, CA

    I worked at BMC Software full-time (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    - There are pockets of developments that make use of the latest technology
    - Management is open to new product ideas
    - Encourages employees to do local outreach activities

    Cons

    - If not on right project, watch out for the annual layoff
    - Employees (informally polled) do not get raises unless getting a title change. Profit sharing is the excuse, but that is extremely variable, depending on business units
    - Impossible to do any longer-than-one-year projects to improve existing products

  2. Global Account Mgr

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX

    I worked at BMC Software full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Reasonable Pay and good benefits

    Cons

    highly dysfunctional sales org with short term objectives.

    Advice to Management

    place the customer experience first. Base selling on customer needs vs internal objectives. Otherwise, BMC establishes large discounts with large amount of shelfware.

  3. Great company, management chalenges

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Los Angeles, CA
    Former Employee - Sales in Los Angeles, CA

    I worked at BMC Software full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    * Some of the Products
    * Culture - DNA
    * Market

    Cons

    * Too many products without a link between them
    * Culture is lost on too many changes
    * Lost the timing for SaaS offerings

    Advice to Management

    Need to change management

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Really laid back work environment and the people are great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BMC Software

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible work schedule, very nice

    Cons

    Downtime, not a lot of direction

  6. Helpful (2)

    Used to be a great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager
    Former Employee - Sales Manager

    I worked at BMC Software full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good benefits, matching 401k, well oiled expense system, some leaders are very responsive to employee needs. Nice campus in Houston.

    Cons

    Focus is on the bottom line. It used to be the people who made the company but many of those leaders have left. Today with a ridiculous matrix of leadership roles, no one is really sure of who to call in what situation. Spending time focusing on gimmick sales rather than substantial products. Small minded, focusing on the now instead of the future growth of the company. I doubt they will ever see the 10 Billion Bain Capital claims to be chasing.

    Advice to Management

    Call John McMahon and see if he would be willing to come back and fix it.

  7. Helpful (1)

    Overall it was a O.K. experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BMC Software full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good earning potential...and decent technology

    Cons

    no work-life balance...different rules for different folks..micro management to the Nth degree and mgmt doesn't use the communication tools that company provides...too many meetings. 1970s mentality in the way the organization is run

    Advice to Management

    empower your employees...hire independent thinkers and let them do their job and get out of the way

  8. Helpful (1)

    Not so good at the moment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Product Developer in San Jose, CA
    Current Employee - Senior Product Developer in San Jose, CA

    I have been working at BMC Software full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Great work life balance
    pays good, at least to start with

    Cons

    some product lines are not all that great, so be careful where you take up the job
    not doing so well financially.

    Advice to Management

    Need more focused strategy. Too many changes and too soon...

  9. Corporate but flexible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staff Accountant in Houston, TX
    Current Employee - Staff Accountant in Houston, TX

    I have been working at BMC Software full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Some departments have a very flexible schedule. Atmosphere and dress code can be very relaxed. Some people are very friendly and become your friends for life. Great perks like free soda machine and campus social events left over from the "old days" i hear. Very pro networking. I think they have great benefits.

    Cons

    Depends on your specific departments but not very competitive salary, lack of growth opportunities, most people stay stuck in the same position their entire careers or plateau, stressful with high demand to perform high volume tasks with minimum staff, typically understaffed, very corporate leadership where all the money and work/life balance seems to be at the top and barely trickles down.

    Advice to Management

    Spend more to save more. Hire good people and reward them to stay. Promote from within and replace the lower positions. The culture at BMC can take a long time to learn and get used to. Improve work/life balance with employees who want to stay and help grow the workforce with greatly trained new hires.

  10. Helpful (6)

    The ship is sinking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Consultant
    Former Employee - Software Consultant

    I worked at BMC Software full-time (More than 3 years)

    Negative Outlook
    Disapproves of CEO
    Negative Outlook
    Disapproves of CEO

    Pros

    -Opportunity to work with big impact customers
    -Salary and Bonus is fair
    -Technology can be interesting
    -Good people in the trenches
    -Offices are awesome

    Cons

    -Some of the technology is from like 1995, and has had trouble keeping up in today's environments
    -Management is not trustworthy, will talk big but will do nothing
    -Never got a salary raise despite "excellent" performance reviews
    -Had a new manager every 6 months
    -Raise any concerns, or rock the boat and expect to be silenced or end up on the annual layoff
    -Half the company is from India or in a overseas location
    -For a technology company managers have little product knowledge or technology experience.

    Advice to Management

    Technology:
    -Get over this product identity crisis, do you really need 5 different ITSM products (Remedy ITSM, RemedyOD, RemedyForce, TrackIT, and Footprints)
    -Don't rely on the Salesforce platform, build your own BSM Cloud Platform and be self-sustained
    -Modernize your technologies for the year 2015 and beyond
    -Stop re-branding Opensource add-on products, build your own.
    -Stop making bone-head purchases of technologies with little to no value like Abbydos, Magic, Aeroprise, and Virtual Chat.
    -Resolve any performance issues, R&D you need to actually talk with Services and Support to find out what is really broken.
    -If you want a new capability, develop it. Remember you are still a software and technology company.
    -Listen to your customer needs (remember the user tool that every customer loved but you killed)

    Management:
    -Compensate your performers, and promote individuals with technology experience.
    -Perform a survey of all of management, fire the ones that get less than 70% approval rate from their employees
    -Managers don't be afraid of being honest
    -Have a heart

    Bob get this company back on track, or ownership is going to chop the company up and sell it piece by piece.

  11. BMC is a dynamic place to work. Change happens every fiscal year.

    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BMC Software full-time (More than 10 years)

    No opinion of CEO
    No opinion of CEO

    Pros

    Great employees with lots of can do attitudes. The benefits and time off policy are better than what most companies offer.

    Cons

    Lack of IT infrastructure to get things done efficiently. Compensation advances are few and far between. Will be interesting to see how long the new strategy continues before it's reversed.

    Advice to Management

    Invest in your own IT infrastructure. The company can't execute the changes without it.

Work at BMC Software? Share Your Experiences

BMC Software

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.