BMC Software

www.bmc.com
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BMC Software Reviews

Updated February 24, 2015
Updated February 24, 2015
159 Reviews
3.0
159 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
BMC Software Chairman and CEO Bob Beauchamp
Bob Beauchamp
159 Ratings

Review Highlights

Pros
  • Good benefits and work environment allows for appropriate work/life balance most of the time (in 44 reviews)

  • Work from home facility is available" Good food is available at canteen (in 28 reviews)


Cons
  • Bad work life balance as per my personal experience but apary from it all good :) (in 13 reviews)

  • Middle management receives no support and there is little evaluation of their effectiveness (in 10 reviews)

More Highlights

159 Employee Reviews Back to all Reviews

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  1. 1 person found this helpful  

    Used to be a great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager
    Former Employee - Sales Manager

    I worked at BMC Software full-time (more than 5 years)

    Pros

    Good benefits, matching 401k, well oiled expense system, some leaders are very responsive to employee needs. Nice campus in Houston.

    Cons

    Focus is on the bottom line. It used to be the people who made the company but many of those leaders have left. Today with a ridiculous matrix of leadership roles, no one is really sure of who to call in what situation. Spending time focusing on gimmick sales rather than substantial products. Small minded, focusing on the now instead of the future growth of the company. I doubt they will ever see the 10 Billion Bain Capital claims to be chasing.

    Advice to ManagementAdvice

    Call John McMahon and see if he would be willing to come back and fix it.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Overall it was a O.K. experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BMC Software full-time (more than 3 years)

    Pros

    Good earning potential...and decent technology

    Cons

    no work-life balance...different rules for different folks..micro management to the Nth degree and mgmt doesn't use the communication tools that company provides...too many meetings. 1970s mentality in the way the organization is run

    Advice to ManagementAdvice

    empower your employees...hire independent thinkers and let them do their job and get out of the way

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Not so good at the moment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Product Developer in San Jose, CA
    Current Employee - Senior Product Developer in San Jose, CA

    I have been working at BMC Software full-time (more than 5 years)

    Pros

    Great work life balance
    pays good, at least to start with

    Cons

    some product lines are not all that great, so be careful where you take up the job
    not doing so well financially.

    Advice to ManagementAdvice

    Need more focused strategy. Too many changes and too soon...

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    Corporate but flexible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staff Accountant in Houston, TX
    Current Employee - Staff Accountant in Houston, TX

    I have been working at BMC Software full-time (more than 3 years)

    Pros

    Some departments have a very flexible schedule. Atmosphere and dress code can be very relaxed. Some people are very friendly and become your friends for life. Great perks like free soda machine and campus social events left over from the "old days" i hear. Very pro networking. I think they have great benefits.

    Cons

    Depends on your specific departments but not very competitive salary, lack of growth opportunities, most people stay stuck in the same position their entire careers or plateau, stressful with high demand to perform high volume tasks with minimum staff, typically understaffed, very corporate leadership where all the money and work/life balance seems to be at the top and barely trickles down.

    Advice to ManagementAdvice

    Spend more to save more. Hire good people and reward them to stay. Promote from within and replace the lower positions. The culture at BMC can take a long time to learn and get used to. Improve work/life balance with employees who want to stay and help grow the workforce with greatly trained new hires.

    Recommends
    Neutral Outlook
  6. 5 people found this helpful  

    The ship is sinking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Consultant
    Former Employee - Software Consultant

    I worked at BMC Software full-time (more than 3 years)

    Pros

    -Opportunity to work with big impact customers
    -Salary and Bonus is fair
    -Technology can be interesting
    -Good people in the trenches
    -Offices are awesome

    Cons

    -Some of the technology is from like 1995, and has had trouble keeping up in today's environments
    -Management is not trustworthy, will talk big but will do nothing
    -Never got a salary raise despite "excellent" performance reviews
    -Had a new manager every 6 months
    -Raise any concerns, or rock the boat and expect to be silenced or end up on the annual layoff
    -Half the company is from India or in a overseas location
    -For a technology company managers have little product knowledge or technology experience.

    Advice to ManagementAdvice

    Technology:
    -Get over this product identity crisis, do you really need 5 different ITSM products (Remedy ITSM, RemedyOD, RemedyForce, TrackIT, and Footprints)
    -Don't rely on the Salesforce platform, build your own BSM Cloud Platform and be self-sustained
    -Modernize your technologies for the year 2015 and beyond
    -Stop re-branding Opensource add-on products, build your own.
    -Stop making bone-head purchases of technologies with little to no value like Abbydos, Magic, Aeroprise, and Virtual Chat.
    -Resolve any performance issues, R&D you need to actually talk with Services and Support to find out what is really broken.
    -If you want a new capability, develop it. Remember you are still a software and technology company.
    -Listen to your customer needs (remember the user tool that every customer loved but you killed)

    Management:
    -Compensate your performers, and promote individuals with technology experience.
    -Perform a survey of all of management, fire the ones that get less than 70% approval rate from their employees
    -Managers don't be afraid of being honest
    -Have a heart

    Bob get this company back on track, or ownership is going to chop the company up and sell it piece by piece.

    Negative Outlook
    Disapproves of CEO
  7.  

    BMC is a dynamic place to work. Change happens every fiscal year.

    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BMC Software full-time (more than 10 years)

    Pros

    Great employees with lots of can do attitudes. The benefits and time off policy are better than what most companies offer.

    Cons

    Lack of IT infrastructure to get things done efficiently. Compensation advances are few and far between. Will be interesting to see how long the new strategy continues before it's reversed.

    Advice to ManagementAdvice

    Invest in your own IT infrastructure. The company can't execute the changes without it.

    No opinion of CEO
  8.  

    Ups and downs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BMC Software full-time (more than 10 years)

    Pros

    Smartest people I have ever worked with. Most of them are very dedicated and work all kinds of crazy hours, as they have done for years. Many have been at BMC for at least a decade. Individuals all have their own offices in Austin.

    Cons

    Many senior managers work elsewhere and manage Austin remotely. The good ones are very good - inclusive, honest and straightforward. The bad ones are very bad - concerned more with hierarchy, self preservation and self promotion. The ones in the middle are just in the middle.

    Advice to ManagementAdvice

    Pay attention.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Living in Interesting Times

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead MSM SQA Engineer in Austin, TX
    Current Employee - Lead MSM SQA Engineer in Austin, TX

    I have been working at BMC Software full-time (more than 10 years)

    Pros

    One of the great things about working at BMC is the people. Like any other workplace you have the mixture of personalities, but all in all everyone supports one another. I have found that you can make time for your family and yourself and not be treated as a slacker. Health benefits are good unless you are unable to take advantage of the HSA plan. The office has gone through a remodel and everyone that does not work from home still has an office rather than a cube farm. Training is recommended and supported as long as it does not interfere with your work and it doesn't cost BMC any additional dollars.

    Cons

    The QA organization has lost a number of people in the last year due to reductions and attrition. Management seems to think that they can just shuffle people around to take up the slack without understanding that the skill set needed to understand how to test a product thoroughly does not always easily translate to another product. Management talks about the greying of the R&D organization and how they need to address it without recognizing the knowledge they are losing because they are not acting fast enough for those retiring to pass that knowledge on. Management is also aware of the many single points of failure (staff that provides critical functions with no backup) yet make no obvious effort to address them. There is no career development in the R&D organization. Promotions are few and far between.

    Advice to ManagementAdvice

    BMC management is responsible for creating an environment that drove a number of developers and QAs to find work elsewhere. Instead of assuming they were ungrateful employees, make an effort to understand why they left and why they were not happy about leaving. The only way to improve things is to accept responsibility for that work environment and addressing the issues and concerns that came out of the exit interviews.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Benefits okay but uncertainty continues about long-term employment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BMC Software full-time (more than 10 years)

    Pros

    The company offers good benefits and work schedules are flexible (see cons). The yearly layoffs have not stopped since going private. Many staff in the U.S. have taken a step-down in their position to retain employment with the company. Jobs continue to be offshored,

    Cons

    This is a globally staffed company with project teams scattered among multiple countries. Staff in key locations work very early or late to accomodate the varying time zones. This might benefit your personal schedule or be difficult to manage if you are not an early morning or late-night person.

    Advice to ManagementAdvice

    Bring jobs to locations that have been downsized and expand opportunities for employees that have seen their opportunities narrowed due to restructuring and offshoring.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    BMC has amazing employees that care, work long hours, but fear the annual layoffs!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager in Houston, TX
    Former Employee - Marketing Manager in Houston, TX

    I worked at BMC Software full-time (more than 5 years)

    Pros

    Grateful to have a director that cared. Always felt supported, valued, and challenged. Great co-workers!

    Cons

    Layoffs!!!! I was never impacted by a layoff, but the month of March and April....pointless from a productivity standpoint!

    Recommends
    No opinion of CEO

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