BMO Financial Group
3.2 of 5 374 reviews
www.bmo.com Toronto, Canada 5000+ Employees

BMO Financial Group Reviews

Updated Apr 8, 2014
All Employees Current Employees Only

3.2 373 reviews

                             

75% Approve of the CEO

BMO Financial Group President and CEO, BMO Financial and Director Bill Downe

Bill Downe

(177 ratings)

64% of employees recommend this company to a friend
33 Employee Reviews Back to all reviews
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Company is very unorganized and not employee friendly

Mortgage Banker (Current Employee)
Schaumburg, IL

I have been working at BMO Financial Group full-time for more than 3 years

ProsBig Bank, promotes in house referrals for additional compensation

ConsWas told to sign a new employment contract that states that if a customer you did a mortgage for defaults, you will have to pay back commissions!! How is that even possible, seeing mortgage bankers don't make the decision for loan approval??? Huge problem with I.T. depts. and HR is sources out as well as most of the depts. Hard to get help!!!

Advice to Senior ManagementSee above

No, I would not recommend this company to a friend

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Hard place to work for.

Anonymous Employee (Current Employee)
Chicago, IL

I have been working at BMO Financial Group full-time for more than a year

ProsSome workers are nice and help the team.

ConsBad management and training, dirty office space. Lack of leadership.

Advice to Senior ManagementLearn how to training and support the team.

No, I would not recommend this company to a friend

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Bank of Montreal Capital Markets

Systems Support Analyst (Former Employee)
Toronto, ON (Canada)

I worked at BMO Financial Group full-time for more than a year

Pros- Close to the Union station.

Cons- Management does not have necessary skills to understand his/her subordinates' job.
- Micro managed by the management.
- long work hours and less pay.
- Huge disconnect between different departments.

Advice to Senior ManagementHire skilled managers to run all the departments.
Stop micro managing people.
Start communication channel from bottom up, not the other way.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Highly Incompetent

Software Developer (Former Employee)
Toronto, ON (Canada)

I worked at BMO Financial Group as a contractor

ProsLocation accessible by public transport, rate was ok.

ConsI didn't know what kind of team I got into. People were completely incompetent and assuming to the point of arrogance. Everybody from developers, management and stakeholders. Their attitudes and approaches do not align with BMO's corporate values (First Principles) in any way. They hold you at their whim, with no responsibility on their end. Extremely hard to work in these conditions, even though I was the only one putting my foot forward to do A+ work. Delivered my project and bailed. Sort out your mess, BMO.

Advice to Senior ManagementThe workforce needs some serious reorganization, modernization and training. Projects need better management and prioritization.

No, I would not recommend this company to a friend

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bmo experience

Master Card (Current Employee)
Mississauga, ON (Canada)

I have been working at BMO Financial Group full-time for more than a year

Prosonly one that you have a job

Conshigh stress , fast -paced for 33k

Advice to Senior Managementcome down a few levels your not the ceo

No, I would not recommend this company to a friend

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Promised so much but given so little

Senior Customer Service Representative (Former Employee)
Vancouver, BC (Canada)

I worked at BMO Financial Group full-time for less than a year

ProsOnline training was great. Most long term employees in non management will help you. Banking hours are great. Worked at a busy location that oddly was only 9 to 5 monday to friday. Stock ownership plans and benefits are good.

ConsNo shadow training to follow up with online training even though they are suppose to at the branch. Management does not care about developing their employees into a better team only that they get their management tasks done. Too many people rooted in their ways and not up for different approaches to solve problems. A very stagnant work environment. Always talks about BMO values but no manager really follows them. Many staff had to figure out things on their own and were given the impression that asking questions means you don't know how to do your job. Too much about playing politics and not enough focus on whats important....the customer.

Advice to Senior ManagementHave a close look at locations with high turnover and reevaluate the management. Make sure that if you stress company values that your management team embody that. follow up on how staff are trained and are they getting what they need to succeed not left to fend for themselves

No, I would not recommend this company to a friend

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poor system and negative work environment

Financial Services Manager (Former Employee)
Vancouver, BC (Canada)

I worked at BMO Financial Group full-time for more than a year

Prosgood step stone for entry level jobs

Consunderpaying, poor and slow systems

– I'm not optimistic about the outlook for this company

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Thank God I left, I do have a life now!

Customer Service Representative (Former Employee)
White Rock, BC (Canada)

I worked at BMO Financial Group full-time for more than 5 years

ProsGood benefits- especially 6 Weeks parental leave,
Good entry level job. I think one year is enough.
Good place to interact with customers.
Good place to get banking knowledge.
Good place to experience problem solving.

ConsThey focus on selling MasterCards and loans, instead of helping people getting out of debt.
The pay scale is a joke, for what they expect you to do and what you get is ridiculous.
They moved away from customer interact; they want you to just sell and leave the chit-chats.
They actually put the questions and phrases on the computer screen and if you do not action them they penalize you on your performance for that year.
They insult their employees on the so called "3 meetings per day" they would ask everyone in front of everyone in the meetings, how much referrals they got during that day or the previous day, and also they would let you pledge on how many you will get the next day or current day.
They do not reimburse you for tuition related to the Bank, although they say so.
They would make any excuses NOT to pay out a performance bonus.
Management- it’s their way or NO way.
Management- treat you like a toddler.
You don’t get 2 consecutive days off in a week, they choose when you work and when you off. It can be a Sunday and a Thursday, it depends on how the branch do business, normally the one’s with the most seniority gets the 2 consecutive days off, or the Management’s “favourites”.

Advice to Senior ManagementStop hiring from other financial institutes and promote your current staff.
Keep your promises,
Pay your employees more.
You loose all your honest, hard working, friendly staff members.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Thought banks stood for more...

Customer Service Representative (Former Employee)
Vancouver, BC (Canada)

I worked at BMO Financial Group full-time for more than a year

ProsThe customers. Some of the staff that have worked there for a long time are friendly, fun, and take care of customers needs just like family.

ConsHR doesn't help with serious issues in the workplace (manager harassment). Received constant pressure and "fear tactics" while on short term disability, and no accomodation or protection in the workplace from my manager. This company will not be there for you regardless of circumstance (wrongdoing on manager part). Only care about bottom line.

Advice to Senior ManagementIf you look after your employees, you will have happy customers.

No, I would not recommend this company to a friend

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Sr. Manager

Anonymous Employee (Current Employee)

I have been working at BMO Financial Group full-time

ProsGood benefits - pros commentary ends here

ConsPays under market value for talent in comparison to other FIs.
It is an old boys club with old style management practices. Organic growth in terms of talent management is lack luster at best. Bank's technology platforms are archaic. Employees working over the slated 37.5 hours without comp is the norm.

Advice to Senior ManagementLet's not preach the corporate vision but embrace it and put it into action.

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Glassdoor is your free inside look at BMO Financial Group reviews and ratings — including employee satisfaction and approval rating for BMO Financial Group CEO Bill Downe . All 33 reviews posted anonymously by BMO Financial Group employees.