BT Ireland

  www.btireland.ie
  www.btireland.ie

BT Ireland Reviews

10 Reviews
1.6
10 Reviews
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Graham Sutherland
1 Rating

4 Employee Reviews Back to all reviews

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  1.  

    Good place to work until moving into NMC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Global Services Technician/NMC
    Former Employee - Global Services Technician/NMC

    I worked at BT Ireland full-time (more than 3 years)

    Pros

    9 to 5 shift, local office: easy commute, training

    Cons

    internal processes were all over the place, managers rarely give any praise, basic wage is not great. juvenile bullying from management and other staff within NMC

    Advice to ManagementAdvice

    Career path is limited especially in some cases if you are not related to senior management No feeling of stability. Out the bullies from NMC

    Doesn't Recommend
  2.  

    Once a great place to work.. Not now

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Advisor in Dublin, Dublin (Ireland)
    Current Employee - Technical Advisor in Dublin, Dublin (Ireland)

    I have been working at BT Ireland full-time (more than 5 years)

    Pros

    Home working policy allows flexibility
    Young scientist - just a great event
    Revamped buildings - long overdue but now done.
    Central d4 location

    Cons

    Spineless line managers
    Everything is about the numbers
    Customer service is all but gone
    Culture of managing good people out to avoid redundancy

    Advice to ManagementAdvice

    Stop the incessant polling. You know the people are unhappy. You know what to do to fix it. Just do it, or stop pretending you care. Why not promote some good people instead of the political idiots. You won't get the results you need from these clowns.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Used to be a great place ... till Northern Ireland took over

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Technical Design Authority in Dublin, Dublin (Ireland)
    Current Employee - Technical Design Authority in Dublin, Dublin (Ireland)

    I have been working at BT Ireland

    Pros

    - Flexible work arrangements
    - Homeworking facility
    - Subsidised canteen with decent food in Dublin

    Cons

    - Horrible working climate, best people are leaving the corpany week after week
    - Reorgs are happening every few month, due to utter lack of strategy and direction
    - Workforce is completely demotivated and cynical
    - Pay reviews were poor, even when times were good
    - Business is driven through time keeping, prospecting and other MIS systems, as opposed to customer focus
    - complete lack of leadership from senior management and retrechment
    - CYA culture is predominant
    - middle management is increasingly being taken over by managers from BT Northern Ireland, who have no experience working with large MNCs, but are used to more beaurocratic systems, dealing with public sector and SME companies

    Advice to ManagementAdvice

    There have been so many reorgs to transform BT Ireland, the mutation that the company is now is barely survivable. The only possible remedy is to return to the working model that was last recognised as succesful (e.g. before the BTNI and EsatBT merger) and work forward from there.

    Otherwise get on with the job and close down the ROI operations, so that there is room for other companies like Vodafone to fill the space.

    Doesn't Recommend
    Disapproves of CEO
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  5.  

    Lack of management killing BT in South

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Professional Services
    Current Employee - Professional Services

    I have been working at BT Ireland

    Pros

    Good Work life balance

    Varied workload as BT has huge portfolio. Staff young & friendly. Central location
    Lots of helpful people around the services.

    Cons

    Merger with BT Retail has been a disaster for BT in South, Cultural differences hugh between regions. All senior managers now based in North and all job losses are happening in South as there is No union.
    Cost saving has gone ridicolous, office furmiture now being reconditioned.
    Morale is lowest I have ever seen in a corporate setting.
    Professional services model flawed. Middle management very poor, no vision, strategy or technical background
    Lack of visibility of bigger BT, since de-merger from GS>

    Focus on key accounts is to the detriment of any new business.
    Key Sales staff left and replaced by poor qaulity people.
    further Job losses on cards

    Advice to ManagementAdvice

    Resign..

    Employ new Sales with background in IT or Telecomms industry. Focus on generating new business. Employ more managers from South.

    Doesn't Recommend
    Disapproves of CEO

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