BT

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  www.btplc.com

BT Reviews

Updated December 9, 2014
Updated December 9, 2014
374 Reviews
2.7
374 Reviews
Rating Trends

Recommend to a friend
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Gavin Patterson
12 Ratings

Review Highlights

Pros
  • Not really good work life balance as Clients always keeps you on the toes (in 52 reviews)

  • Very flexible in terms of being able to work from home/remotely if needed (in 28 reviews)


Cons
  • work pressure on a higher side , might impact your work life balance (in 18 reviews)

  • Performance management structure mean everyone is out for themselves creating a poor team environment (in 30 reviews)

More Highlights

75 Employee Reviews Back to all reviews

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  1.  

    Offshoring like crazy!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance Analyst/Accountant in Irving, TX
    Current Employee - Finance Analyst/Accountant in Irving, TX

    I have been working at BT full-time (less than an year)

    Pros

    Very flexible in terms of being able to work from home/remotely if needed. Everyone was very friendly in the Dallas office.

    Cons

    They offshored 80% of the Finance and Accounting jobs to India. The Americas CFO told us in a conference call that there would be extensive layoffs and we would be informed in the next 48 hours. Anyone that was left, had to interview for any remaining positions and hope they get picked. We have 3 months until our job is officially over. In the meantime, we have to train our replacements that will take our jobs in India. I really want to know how some guy in India, is going to do a Finance Manager's role which entails lots of writing and variance analysis.

    Also, they make you pay money to every company event in order to attend. We had to pay $5, just to take part in the Thanksgiving potluck and Christmas party.

    Advice to ManagementAdvice

    If you had these layoffs planned, then don't bother hiring new full-time workers less than a year before the layoffs and leading them on that they have a future with the company. That's what contractors are for.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    if you like no bonus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BT full-time (more than 3 years)

    Pros

    haven't had bonuses or raises in 5 yrs

    Cons

    there are no bonus nor raises

    Advice to ManagementAdvice

    share with all the workers just not friends and family

  3. 2 people found this helpful  

    BT Global Services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Consultant in Boston, MA
    Former Employee - Senior Consultant in Boston, MA

    I worked at BT full-time (more than 5 years)

    Pros

    Autonomy, Remote working, Client Driven, Account Driven

    Cons

    No professional growth progression. You're tasked to a client from anywhere up to a few weeks to a few years at one particular client. I only stepped into the office twice in my 5+ years of working with them -- once when they interviewed me, and once to sign on. Definitely a hardware telecomms shop that once tried to branch out into the custom software and services world but failed due to management and domain knowledge. They ended up acquiring other companies which succeeded in this market, but those single-site companies had no idea on how to work when resources are distributed globally.

    Advice to ManagementAdvice

    Start focusing more on your resource's need to prevent turn over and stagnation. Top resources will want continual career growth.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in Santa Clara, CA
    Former Employee - Senior Software Engineer in Santa Clara, CA

    I worked at BT full-time (more than 3 years)

    Pros

    good benefits and work/life balance

    Cons

    the quicker you finish your project, the sooner you will be replaced by foreign contractors and you will be removed from your team or even from the company.

    BT seems to me not a place where engineers are treated as family members but tools. avoid this company if you have other choices

    Advice to ManagementAdvice

    treat engineers like human beings

    Doesn't Recommend
    Disapproves of CEO
  6.  

    BT Global Services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant in Irving, TX
    Current Employee - Consultant in Irving, TX

    I have been working at BT full-time (more than an year)

    Pros

    The company is struggling in the US market. Their focus is network and manged services. Generous vacation policy, In line with Europe in terms of vacation allowance. fixed line services in the UK performance consistency give BT a lot of financial flexibility to enter and grow market precense. Big focus in APAC region.

    Cons

    significant cost cutting. poor emphasis on customer services. low employee moral. US and Canada is stuggling. losing lots of talent.

    Advice to ManagementAdvice

    listen to employees. Decisions are coming from over seas wth no regard to customer impact.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 4 people found this helpful  

    The worst career experience I have ever had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in El Segundo, CA
    Former Employee - Anonymous Employee in El Segundo, CA

    I worked at BT

    Pros

    Excellent benefits and compensation. Generally competent peers within my department. Exposure to global experience in my field of interest. Closeness to home and airport for business travel.

    Cons

    Leadership at various levels (it gets worse as leadership level elevates) lead from a place of fear, lack of information, self-preservation and situationally determined professional morals and ethics. Communication and collaboration between related groups and within groups are fractured at best. It appears that for eh lest couple of years the decision has been made to transform at least in the US to become a mini-EDS as many key positions have been and continue to be filled by its former employees. ironically, while BT espouses specific work values of integrity, collaboration and customer-focus, the culture of EDS and those BT has hired from EDS generally behave in the opposite or close to opposite manner. It's hypocritical and has contributed to the creation of a toxic work environment.

    Advice to ManagementAdvice

    Realize most of you who are in leadership positions are not respected and supported by the majority of employees in your teams. Self-reflect on why , take accountability and focus on transforming yourself because transformation is warranted.

    Doesn't Recommend
    No opinion of CEO
  8. 1 person found this helpful  

    Good then very Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Network Tech in Princeton, NJ
    Former Employee - Network Tech in Princeton, NJ

    I worked at BT

    Pros

    I learned a lot a BT. It was a good starting point in a career in IT. Everyone was also very easy to get a long with.

    Cons

    After some time working there they figured you've worked there long enough to know everything so from then on there was no help with any new projects that came up. They also gave people no time off because there was no one that could cover their time, so people would be mad at each other. Work was also non-stop from the second I walked into the door to about 30 mins after when I was supposed to have already left.

    Advice to ManagementAdvice

    Go to upper management to tell them that people are very unhappy. Tell them that people are burnt out from dealing with a million things all at once.

    Doesn't Recommend
    No opinion of CEO
  9.  

    Company still confused about its market.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at BT

    Pros

    There are a lot of very good individuals at BT. But that does not seem to translate in to the company as a while unfortunately.

    Cons

    BT has purchased several smaller US consulting and services companies in the last few years and has not done a good job integrating them. This means many processes are unique and not standardized within BT. Reinventing the wheel is something that happens on a routine basis at BT.

    Advice to ManagementAdvice

    Align benefits among all the acquisitions and rest of BT. Employee morale is worsened by having everyone on a different benefits package, even if they do the same job.

    Doesn't Recommend
    No opinion of CEO
  10. 2 people found this helpful  

    This is not the place you want to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Employee in Mountain View, CA
    Current Employee - Employee in Mountain View, CA

    I have been working at BT

    Pros

    Awesome Technology and Products with innovative ideas

    Cons

    The top 5 executives have the say in everything. All other employees work in a sweat shop style

    Advice to ManagementAdvice

    Open communication, regular meetings with employees. Set proper direction. Hire good quality people

    Doesn't Recommend
  11. 1 person found this helpful  

    Lacking leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Management in Washington, DC
    Current Employee - Sales Management in Washington, DC

    I have been working at BT

    Pros

    Reputation of the Group is solid, excellent benefits and great peers to work with

    Cons

    UK based company that is out of touch with NA

    Advice to ManagementAdvice

    None -

    Doesn't Recommend
    No opinion of CEO

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Headquarters of BT Group, housed in BT Centre, located in London (Photo attributed to Martin Addison - licensed under the CCL Attribution-ShareAlike 2.0)
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