BT

  www.btplc.com
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BT Reviews

Updated Jun 27, 2014
All Employees Current Employees Only

3.0 322 reviews

64% Approve of the CEO

BT Chief Executive Ian Livingston

Ian Livingston

(129 ratings)

50% of employees recommend this company to a friend

Review Highlights

Pros
  • Not really good work life balance as Clients always keeps you on the toes(in 48 reviews)

  • Great work life balance and ability to work from home to be more effective(in 25 reviews)


Cons
  • work pressure on a higher side , might impact your work life balance(in 14 reviews)

  • Senior management lack honesty and there can often be a culture of intimidation through abuse of performance management(in 27 reviews)

64 Employee Reviews Back to all reviews
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    • Work/Life Balance
    • Senior Management
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    if you like no bonus

    Anonymous Employee (Current Employee)

    Proshaven't had bonuses or raises in 5 yrs

    Consthere are no bonus nor raises

    Advice to Senior Managementshare with all the workers just not friends and family

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    BT Global Services

    Senior Consultant (Former Employee) Boston, MA

    ProsAutonomy, Remote working, Client Driven, Account Driven

    ConsNo professional growth progression. You're tasked to a client from anywhere up to a few weeks to a few years at one particular client. I only stepped into the office twice in my 5+ years of working with them -- once when they interviewed me, and once to sign on. Definitely a hardware telecomms shop that once tried to branch out into the custom software and services world but failed due to management and domain knowledge. They ended up acquiring other companies which succeeded in this market, but those single-site companies had no idea on how to work when resources are distributed globally.

    Advice to Senior ManagementStart focusing more on your resource's need to prevent turn over and stagnation. Top resources will want continual career growth.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    engineer

    Senior Software Engineer (Former Employee) Santa Clara, CA

    Prosgood benefits and work/life balance

    Consthe quicker you finish your project, the sooner you will be replaced by foreign contractors and you will be removed from your team or even from the company.

    BT seems to me not a place where engineers are treated as family members but tools. avoid this company if you have other choices

    Advice to Senior Managementtreat engineers like human beings

    No, I would not recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    BT Global Services

    Consultant (Current Employee) Irving, TX

    ProsThe company is struggling in the US market. Their focus is network and manged services. Generous vacation policy, In line with Europe in terms of vacation allowance. fixed line services in the UK performance consistency give BT a lot of financial flexibility to enter and grow market precense. Big focus in APAC region.

    Conssignificant cost cutting. poor emphasis on customer services. low employee moral. US and Canada is stuggling. losing lots of talent.

    Advice to Senior Managementlisten to employees. Decisions are coming from over seas wth no regard to customer impact.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    3 people found this helpful  

    The worst career experience I have ever had

    Anonymous Employee (Former Employee) El Segundo, CA

    ProsExcellent benefits and compensation. Generally competent peers within my department. Exposure to global experience in my field of interest. Closeness to home and airport for business travel.

    ConsLeadership at various levels (it gets worse as leadership level elevates) lead from a place of fear, lack of information, self-preservation and situationally determined professional morals and ethics. Communication and collaboration between related groups and within groups are fractured at best. It appears that for eh lest couple of years the decision has been made to transform at least in the US to become a mini-EDS as many key positions have been and continue to be filled by its former employees. ironically, while BT espouses specific work values of integrity, collaboration and customer-focus, the culture of EDS and those BT has hired from EDS generally behave in the opposite or close to opposite manner. It's hypocritical and has contributed to the creation of a toxic work environment.

    Advice to Senior ManagementRealize most of you who are in leadership positions are not respected and supported by the majority of employees in your teams. Self-reflect on why , take accountability and focus on transforming yourself because transformation is warranted.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Good then very Bad

    Network Tech (Former Employee) Princeton, NJ

    ProsI learned a lot a BT. It was a good starting point in a career in IT. Everyone was also very easy to get a long with.

    ConsAfter some time working there they figured you've worked there long enough to know everything so from then on there was no help with any new projects that came up. They also gave people no time off because there was no one that could cover their time, so people would be mad at each other. Work was also non-stop from the second I walked into the door to about 30 mins after when I was supposed to have already left.

    Advice to Senior ManagementGo to upper management to tell them that people are very unhappy. Tell them that people are burnt out from dealing with a million things all at once.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
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    • No Opinion of CEO

     

    Company still confused about its market.

    Anonymous Employee (Current Employee) Dallas, TX

    ProsThere are a lot of very good individuals at BT. But that does not seem to translate in to the company as a while unfortunately.

    ConsBT has purchased several smaller US consulting and services companies in the last few years and has not done a good job integrating them. This means many processes are unique and not standardized within BT. Reinventing the wheel is something that happens on a routine basis at BT.

    Advice to Senior ManagementAlign benefits among all the acquisitions and rest of BT. Employee morale is worsened by having everyone on a different benefits package, even if they do the same job.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    2 people found this helpful  

    This is not the place you want to be

    Employee (Current Employee) Mountain View, CA

    ProsAwesome Technology and Products with innovative ideas

    ConsThe top 5 executives have the say in everything. All other employees work in a sweat shop style

    Advice to Senior ManagementOpen communication, regular meetings with employees. Set proper direction. Hire good quality people

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Lacking leadership

    Sales Management (Current Employee) Washington, DC

    ProsReputation of the Group is solid, excellent benefits and great peers to work with

    ConsUK based company that is out of touch with NA

    Advice to Senior ManagementNone -

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Management factory

    Business Improvement Consultant (Former Employee) London, England (UK)

    ProsHome working
    The right values and policies for a healthy working environment (though these are regularly ignored in practice)

    ConsSenior management lack honesty and there can often be a culture of intimidation through abuse of performance management. Your job satisfaction in BT is really down to which manager you have and this changes every 6 months on average.

    The company often loses sight of the customer and this can be very frustrating. Ultimately, the apparent purpose of BT is to create more managers and to protect those already in place. I was a senior manager and saw this from the inside.

    Advice to Senior ManagementDesign your processes and all aspects of delivery around customers. It's so much more motivating to work in a company that places customers first, trusts staff to get on with delivering what common sense tells them is right and has the maturity to move away from a command and control management culture.

    No, I would not recommend this company to a friend

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