BT

www.btplc.com

BT Reviews

Updated January 13, 2015
Updated January 13, 2015
392 Reviews
2.8
392 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Gavin Patterson
25 Ratings

Review Highlights

Pros
  • Not really good work life balance as Clients always keeps you on the toes (in 52 reviews)

  • Very flexible in terms of being able to work from home/remotely if needed (in 28 reviews)


Cons
  • work pressure on a higher side , might impact your work life balance (in 18 reviews)

  • Performance management structure mean everyone is out for themselves creating a poor team environment (in 30 reviews)

More Highlights

45 Employee Reviews Back to all reviews

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  1.  

    Internship at BT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BT

    Pros

    Good people, Great work life balance, great location for London, Good perks and pay

    Cons

    Org Culture is very hierarchical and process too slow and archaic. Career growth slow

    Advice to ManagementAdvice

    Try forming a more flat and fast moving work culture.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Delivery Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Delivery Manager in New York, NY
    Current Employee - Delivery Manager in New York, NY

    I have been working at BT full-time (less than a year)

    Pros

    Amazing processes, individuals and all around the moral is great

    Cons

    not many challenges coming from Level 3 Communications processes.

    Advice to ManagementAdvice

    n/a

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance Manager in New York, NY
    Current Employee - Finance Manager in New York, NY

    I have been working at BT full-time (more than a year)

    Pros

    work life balance is very good

    Cons

    work gets very monotonous at times

    Advice to ManagementAdvice

    have an open door policy

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    BT Americas, Inc is a great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager
    Former Employee - Project Manager

    I worked at BT full-time (more than a year)

    Pros

    For a large company regulated company, they get how to do business. They treat their employees with respect and compensate them above the market rate.

    Cons

    They are limited in network product offerings as North America is not built out at this time.

    Advice to ManagementAdvice

    They do not have the sales resources to bring in the many opportunities in certain areas of the country.

    Positive Outlook
    Approves of CEO
  6.  

    BT experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Security Consultant in Seattle, WA
    Current Employee - Senior Security Consultant in Seattle, WA

    I have been working at BT full-time (more than 8 years)

    Pros

    Collaboration is very highly valued.

    Cons

    Internal systems complex. A lot of problems in the distribution new laptops and smart cards. Some people have had a new computer for 5 months and it is still in the box because the smart card did not work and UK ordering systems cannot locate some locations in the USA.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great company to work for...

    Former Employee - NOC Engineer in El Segundo, CA
    Former Employee - NOC Engineer in El Segundo, CA

    I worked at BT full-time (more than 3 years)

    Pros

    A great company to work.

    Cons

    Unfortunately, the company is located in the UK, thus, there is not much room for growth in the US.

    Advice to ManagementAdvice

    Listen to the feed back of your employees.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    BT Americas, ie. Red Headed Step Child

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in El Segundo, CA
    Current Employee - Anonymous Employee in El Segundo, CA

    I have been working at BT

    Pros

    Great place to work, IF you're in the right department...under the right management...and not looking for career growth.

    Cons

    Horrible place to work if you are in the wrong department...no matter what management you fall under. I saw BT let most of it's talented employees walk out the door just so bonuses and annual numbers could be met.

    Advice to ManagementAdvice

    Get it together. Be more selective of senior management candidates. Numbers are important but they don't run a business, the employee's do.

    Recommends
    No opinion of CEO
  9.  

    Amazing experience if you can deliver there is no limit to your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BT

    Pros

    Deliver and see amazing outcomes

    Cons

    A bit of politics but still management is great as compared to any other atleast they listen and act

    Recommends
    Positive Outlook
  10. 2 people found this helpful  

    Excellent employer - and working hard on continuous improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in London, England (UK)
    Current Employee - Manager in London, England (UK)

    I have been working at BT full-time (less than a year)

    Pros

    - Great company that genuinely works hard to try to deliver what customers want, and delivers a product - telecoms and internet - that is in real demand.

    - Sensible work-life balance: there's enough to keep you busy, but you're not expected to be a martyr to work.

    - The company really tries to live its values.

    Cons

    - Flexible working isn't for everyone: many of us would prefer, rather than a 'virtual team', scattered across the UK, a real team, with an office and people you see and speak to every day, and with whom you can go for a drink after work. That said, such roles exist too, and therefore it is simply a question of applying, and being selected, for them.

    - Inevitably, there must be cost savings. This is a consequence of being in a competitive industry in which other companies are vying for market share. This means that we need to evolve to tackle challenges. Sometimes the process of evolving makes people nervous, which causes tension - particularly in longer-serving, older workers who have seen it all before (or think they have...). I doubt this change aspect is any more so than any other major company though - and BT are arguably far better, as they don't make people redundant, they simply move them to a 'redeployment pool' from where they can apply for new jobs (which is a hangover of civil service/public sector days, but one which - regardless of its economic merits - makes for a far more humane employer).

    Advice to ManagementAdvice

    I've been working for the company for 11 months, and I'm really impressed. The one thing I would definitely change is hiring policies: at present, hiring managers are artificially constrained to selecting new candidates from the redeployment pool within their own line of business (LoBs), then expanding the search to other LoBs, then advertising internally, then advertising externally. At each stage, managers can only progress to the next stage by rejecting all candidates. This prevents them from seeing (or advertising to) all possible candidates, and selecting the best. While commendable that the redeployment pool is prioritised, it does severely impact managers' autonomy, and the ability to select the best people for the job. Open competition is usually the best option, and I think that it would be here, too.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    hat to put a title

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BT

    Pros

    large company, unexpectedly dynamic, cool team

    Cons

    large company, some ballast, bureaucracy and processes

BT Photos

Headquarters of BT Group, housed in BT Centre, located in London (Photo attributed to Martin Addison - licensed under the CCL Attribution-ShareAlike 2.0)
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