BT Reviews

Updated July 2, 2015
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BT CEO Gavin Patterson
Gavin Patterson
5 Ratings

Pros
  • work life balance is good but again it depends on your project (in 52 reviews)

  • Very flexible in terms of being able to work from home/remotely if needed (in 28 reviews)

Cons
  • work life balance needs to be reviewed (in 18 reviews)

  • Performance management structure mean everyone is out for themselves creating a poor team environment (in 30 reviews)

More Pros and Cons

88 Employee Reviews

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  1. Work Culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in Bangalore (India)
    Current Employee - Senior Consultant in Bangalore (India)

    I have been working at BT full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Flexible working hours.
    Decent hike and perks.

    Cons

    Outdated technologies, Reluctant to upgrade
    Too much of vendor politics
    Vendor dominant organisation

    Advice to Management

    Try to keep Vendors away.


  2. Helpful (1)

    Archaic institution in need of a big culture change

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in London, England (UK)
    Former Employee - Manager in London, England (UK)

    I worked at BT (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Staff perks are good if you're sufficiently senior.

    Cons

    BT Centre is a grim place to work. No wonder so many people work remotely.
    There's no budget to buy or do things - yet they can find 900m for Champions League rights!

    Advice to Management

    Ditch the command and control structure and empower the (less senior, but certainly no less able) people who actually know what they're doing.


  3. Mixed review

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BT

    Pros

    MNC..most teams follow MNC culture

    Cons

    How you are treated depends very much on your specific delivery unit. Good place to work only if you know how to manage the intense politics...


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Delivery Gets Left Holding the Bag

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at BT full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    BT has a lot of interesting clients in multi-national companies so you will be exposed to some interesting industries and there are a few international opportunities.

    Cons

    All roads lead back to London so employees in the US and Regional offices are second class. Contracts are signed with unreasonable promises being made to the client on delivery timelines. Delivery centers & support teams are remote and are often over-allocated so they don't meet timelines. They don't care either because they are not client-facing, but you are! Turnover in the centers is an issue.

    Advice to Management

    Frequent downsizing so you lose quality talent and turnover is an issue for account teams. More than a few senior managers & executives are examples of the "peter principal".


  6. Review BT Benelux

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BT full-time

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Groot internationaal bedrijf
    Veel innovatie internationaal
    Leuke collega's

    Cons

    Erg log
    Weinig doorgroeimogelijkheden
    De laatste 5 jaar al geen salarisverhoging, dus lever je elk jaar zo'n 5% salaris in
    Lokaal Management lijkt erg met zichzelf bezig te zijn
    Er worden thuiswerkmogelijkheden verkocht aan klanten, echter lokaal management ontmoedigd thuiswerken bij hun eigen medewerkers
    Veel functies verdwijnen naar het buitenland i.v.m. near- en offshoring

    Advice to Management

    Vecht meer voor de belangen van jullie lokale intellectual capital
    Keep an open mind
    Sta open voor kritiek en doe er iets mee


  7. Helpful (1)

    BT's acquisition of INS had the company going through many re-orgs right now and would avoid

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Columbus, OH
    Former Employee - Anonymous Employee in Columbus, OH

    I worked at BT full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Great if you like to travel and work on long term projects on the road. When you get the get the change to work remote is nice but be ready to just on a dime.

    Cons

    Some of the projects are very incomplete and when your assigned as the engineer to fix it, it is now YOUR project and if things don't turn on proper in the end they hold it against you even know there is nothing that you could do.

    Advice to Management

    Pay more attention to your employees and take their word when someone else comes to say things aren't getting done. When your working remote it is very hard to communicate when they are constantly re-organizing and your moving from manager to manager and people are jumping ship left and right.


  8. Helpful (3)

    A dinosaur company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in London, England (UK)
    Current Employee - Senior Consultant in London, England (UK)

    I have been working at BT

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good benefits for existing senior managers, ok work life balance but can often be feast or famine ie frequently too little challenging work and then suddenly there's too much.

    Cons

    No career progression, command & control culture, poor quality and service focus, low salary increases, hierarchical, cost reduction gone mad, poor opportunities for consultants and process driven. Professional programme roles such as consultants and PMs are not really valued and they are actively trying to reduce the number of roles in this area. On a recent all hands call for around 1000 PMs the cost reduction team spoke of 'cleansing the current PM population '.

    Advice to Management

    Focus on quality, people and service as well reducing costs.


  9. Helpful (2)

    Another company who doesnt care about low level employees at all

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Assistant in Glasgow, Scotland (UK)
    Former Employee - Operations Assistant in Glasgow, Scotland (UK)

    I worked at BT full-time (More than 10 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Decent wage and benefits ie broadband tv and share schemes etc

    Cons

    Unless you are medium level manager or above the company doesnt care you are set targets then they are always moved, their communication to employees is rubbish


  10. Helpful (1)

    Large, hierarchical and slow

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)

    I have been working at BT full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Vast amount of activity going on to get involved in - if you have any time left in your day
    A good organisation to work in if you're in the early stages of your career - but don't pick up bad habits prevalent in the organisation e.g. meeting culture; lack of planning

    Cons

    Cost-driven organisation - takes priority over every decision - risk adverse
    Change is managed badly and most senior managers are poor leaders
    Work-life balance is poor - the organisation doesn't seem to know how to align resources with work demands
    Tools for the jobs provided are generally not fit for purpose e.g. laptops and telephones

    Advice to Management

    You have some fantastic people working in your organisation - let them get on and do their job! Really learn what coaching is and practice doing it well. Treat your people with respect.


  11. Pretty good company...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Atlanta, GA
    Former Employee - Project Manager in Atlanta, GA

    I worked at BT

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Employees have great deal of Latitude.

    Cons

    Management gets in the way of good workers.

    Advice to Management

    Allow the workers to do their jobs.



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