BT Reviews

Updated July 28, 2015
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3.0
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BT CEO Gavin Patterson
Gavin Patterson
12 Ratings

Pros
  • work life balance is good but again it depends on your project (in 52 reviews)

  • Very flexible in terms of being able to work from home/remotely if needed (in 28 reviews)

Cons
  • work life balance needs to be reviewed (in 18 reviews)

  • Performance management structure mean everyone is out for themselves creating a poor team environment (in 30 reviews)

More Pros and Cons

138 Employee Reviews

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  1. BT is an ok place to work, depending on what you do and where you are at.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Support in Reston, VA
    Former Employee - Sales Support in Reston, VA

    I worked at BT

    No opinion of CEO
    No opinion of CEO

    Pros

    Global Brand if you are in that environment as it is recognized well in Europe. If the company's vision is executed correctly with the right people, then the upside potentials are huge.

    Cons

    Slow, poor execution of corporate strategy and lack of enough quality and qualified workers. The quality workers usually end up doing the job of the unqualified workers. Not enough workers that truly have what it takes to be working and leading an IT service company.

    Advice to Management

    BT needs the right people that truly understands the industry, customer and leadership at all levels to execute the strategy properly.


  2. BTGS has the right market offers but the business and leadership is seriously broken.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Minneapolis, MN
    Current Employee - Manager in Minneapolis, MN

    I have been working at BT

    No opinion of CEO
    No opinion of CEO

    Pros

    Working for BT will challenge you and allow you to learn from the good and the bad.

    Cons

    Failure to integrate acquisitions. Decision making is not distributed -- tends to go up the chain. Lack of executive direction. Recent execs focus on personal compensation versus proper restructuring of the company to meet market needs and provide shareholder value.

    Advice to Management

    Get to know your own business, seek individuals with proven ways of successfully conducting business differently, and engage those individuals in leading the entire company in its transformation (execs, don't assume you know the answers when you don't know the business and don't look to external consultants to take your incorrect inputs and define a restructure).


  3. good place for retirement,not for people taking risk

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Strategy Consultant in London, OH
    Former Employee - Strategy Consultant in London, OH

    I worked at BT

    No opinion of CEO
    No opinion of CEO

    Pros

    it's a relative progressive conglomerate, good work-life balance, nice people, and a lot of talented people. good benefits as well longer-than-average pay leave.

    Cons

    some times slow and hard to make an impact, especially for young folks. It's always hard to make sth achieved

    Advice to Management

    it's a right path to go, but how will you release the burden from being a monopoly in telecom field.


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  5. Restructure Needed

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sales Professional in Newark, NJ
    Current Employee - Senior Sales Professional in Newark, NJ

    I have been working at BT

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Company has a great mission, cutting edge portfolio of services. Really has the potential to rocket> The leadership team is smart and savy and they truly have a great customer base and great front line employees.

    Cons

    Haven't invested enough in frontline support to make sure that we are offering quality of service, Haven't offered raises in 3 years. Each division works as it's own separate entitiy duplicating efforts or worse sabotaging efforts of other sales team. Even though GLT is great, Middle Management is not. There is too much politics and not enough action.

    Advice to Management

    Focus on combining teams and groups to really understand the economy of scale and services that could be delivered. As a company BT is bleeding money as they are trying to compensate too many sales team. sales leaders etc on small deals


  6. Ok

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Programme Manager in Reston, VA
    Current Employee - Programme Manager in Reston, VA

    I have been working at BT

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    Working for BT in the UK seems to be a very stable job.

    Cons

    Working for BT in the US when your projects are in the UK can be challenging.

    Advice to Management

    Take more time understanding everything about what you are trying to deliver.


  7. Senior Consultant

    Current Employee - Senior Consultant in Irving, TX
    Current Employee - Senior Consultant in Irving, TX

    I have been working at BT full-time (More than 3 years)

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO

    Pros

    Opportunity to work with some of the smartest people in the industry, good collaborative culture. Compensation OK.

    Cons

    Heavy at the top. No clear career path. Little or no training opportunities.


  8. Helpful (1)

    BT Global Services

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BT full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    If you like to try different jobs, there are many opportunities to work in different roles as long as you are ok with always moving laterally.

    Cons

    Very little career progression, especially if you are not based in the UK. Irrational revenue targets have resulted in poor bonuses the past few years.

    Advice to Management

    Look around and see how low the morale is. The cost cutting, unreasonable targets, and reduction in benefits (at least in the US) is driving the good people to seek opportunity elsewhere.


  9. British Telecom

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BT

    No opinion of CEO
    No opinion of CEO

    Pros

    Large company--interesting to work at a monopoly.

    Cons

    As a monopoly, customer service was not a priority.

    Advice to Management

    Emphasis on customer service


  10. Global world class service provider

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BT full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great for global perspective, great for technology Extensive portfolio and client base

    Cons

    Still has strong UK centric leadership USA operation relatively small

    Advice to Management

    Put more focus on the USA business opportunity


  11. Helpful (1)

    not unlike any other

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BT

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    a fair salary and bonus

    Cons

    uncompetitive benefits, not much opportunity to change roles, you have no control over your career, unless you are above a certain salary grade.



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