BT Reviews

Updated September 7, 2014
Updated September 7, 2014
335 Reviews
2.8
335 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
BT Chief Executive Ian Livingston
Ian Livingston
133 Ratings

Review Highlights

Pros
  • Not really good work life balance as Clients always keeps you on the toes (in 48 reviews)

  • Great work life balance and ability to work from home to be more effective (in 25 reviews)


Cons
  • work pressure on a higher side , might impact your work life balance (in 14 reviews)

  • Senior management lack honesty and there can often be a culture of intimidation through abuse of performance management (in 27 reviews)

More Highlights

95 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Programme Manager  in  Reston, VA
    Current Employee - Programme Manager in Reston, VA

    I have been working at BT

    Pros

    Working for BT in the UK seems to be a very stable job.

    Cons

    Working for BT in the US when your projects are in the UK can be challenging.

    Advice to ManagementAdvice

    Take more time understanding everything about what you are trying to deliver.

    Doesn't Recommend
    Approves of CEO
  2.  

    Restructure Needed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Sales Professional  in  Newark, NJ
    Current Employee - Senior Sales Professional in Newark, NJ

    I have been working at BT

    Pros

    Company has a great mission, cutting edge portfolio of services. Really has the potential to rocket> The leadership team is smart and savy and they truly have a great customer base and great front line employees.

    Cons

    Haven't invested enough in frontline support to make sure that we are offering quality of service, Haven't offered raises in 3 years. Each division works as it's own separate entitiy duplicating efforts or worse sabotaging efforts of other sales team. Even though GLT is great, Middle Management is not. There is too much politics and not enough action.

    Advice to ManagementAdvice

    Focus on combining teams and groups to really understand the economy of scale and services that could be delivered. As a company BT is bleeding money as they are trying to compensate too many sales team. sales leaders etc on small deals

    Doesn't Recommend
    No opinion of CEO
  3.  

    good place for retirement,not for people taking risk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Strategy Consultant  in  London, OH
    Former Employee - Strategy Consultant in London, OH

    I worked at BT

    Pros

    it's a relative progressive conglomerate, good work-life balance, nice people, and a lot of talented people. good benefits as well longer-than-average pay leave.

    Cons

    some times slow and hard to make an impact, especially for young folks. It's always hard to make sth achieved

    Advice to ManagementAdvice

    it's a right path to go, but how will you release the burden from being a monopoly in telecom field.

    No opinion of CEO
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  5.  

    BTGS has the right market offers but the business and leadership is seriously broken.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Manager  in  Minneapolis, MN
    Current Employee - Manager in Minneapolis, MN

    I have been working at BT

    Pros

    Working for BT will challenge you and allow you to learn from the good and the bad.

    Cons

    Failure to integrate acquisitions. Decision making is not distributed -- tends to go up the chain. Lack of executive direction. Recent execs focus on personal compensation versus proper restructuring of the company to meet market needs and provide shareholder value.

    Advice to ManagementAdvice

    Get to know your own business, seek individuals with proven ways of successfully conducting business differently, and engage those individuals in leading the entire company in its transformation (execs, don't assume you know the answers when you don't know the business and don't look to external consultants to take your incorrect inputs and define a restructure).

    No opinion of CEO
  6.  

    BT is an ok place to work, depending on what you do and where you are at.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Support  in  Reston, VA
    Former Employee - Sales Support in Reston, VA

    I worked at BT

    Pros

    Global Brand if you are in that environment as it is recognized well in Europe. If the company's vision is executed correctly with the right people, then the upside potentials are huge.

    Cons

    Slow, poor execution of corporate strategy and lack of enough quality and qualified workers. The quality workers usually end up doing the job of the unqualified workers. Not enough workers that truly have what it takes to be working and leading an IT service company.

    Advice to ManagementAdvice

    BT needs the right people that truly understands the industry, customer and leadership at all levels to execute the strategy properly.

    No opinion of CEO
  7.  

    Work Culture

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BT

    Pros

    You get good money here as compared to the other companies in the market.There are less folks currently associated with the company so it is best time to join the company.

    Cons

    Too much work with tough timelines.Work never ends here.There is no onsite opportunity in BT,all onsite opportunities are with the Vendors.Although being the client of vendors,it is vendors who are making more money at onsite.

  8.  

    Fur lined rut

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - PM2  in  Ipswich, England (UK)
    Former Employee - PM2 in Ipswich, England (UK)

    I worked at BT full-time for more than 10 years

    Pros

    Working from home is possible.

    Ability to move around the business even abroad if you build internal networks.

    Easy to stay and count the money if you are strong enough to adopt a certain mindset about getting into work and getting home and the possible repercussions of only working 9-5.

    Cons

    Traditional long standing company that still does very well from the myth that all BT people are paid a small fortune. Some BT salaries and terms were super competitive until mid 90s. Release package payments are a fraction of what they used to be and it is becoming harder to get paid release.

    BT is reknowned for badly practised performance management. BT and union comms are often contradictory on how the process is applied and the company is still not meeting it's targets for reducing its global head count.

    Some of the people I still know at BT remain in small niche teams operating as 'mates' I.e. Vendor security and data analysis and they seem to be left alone but many are in larger platform teams (Adastral Park) often managed remotely from India or the US where the management are hard micro managers.

    Advice to ManagementAdvice

    Difficult but to choose one I would say apply a better defined and transparent performance management system and keep promises on pay and bonuses.

    Recommends
    Positive Outlook
    Disapproves of CEO
  9.  

    Not bad - everyone works hard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Finance Manager  in  London, England (UK)
    Current Employee - Senior Finance Manager in London, England (UK)

    I have been working at BT full-time for more than a year

    Pros

    Work life balance is better than practice. Compensation is good.

    Cons

    A lot of firefighting as the systems are not up to scratch.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Good company with growth focus in the region

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BT full-time for more than 5 years

    Pros

    Market leader with a strong customer base

    Cons

    Your career in your hands..not a lot of mentoring or guidance

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Overall OK .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network Engineer  in  Gurgaon, Haryana (India)
    Current Employee - Network Engineer in Gurgaon, Haryana (India)

    I have been working at BT full-time for more than a year

    Pros

    Not really good work life balance as Clients always keeps you on the toes .

    Cons

    You get a challenging environment .

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

BT Photos

Headquarters of BT Group, housed in BT Centre, located in London (Photo attributed to Martin Addison - licensed under the CCL Attribution-ShareAlike 2.0)
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Inside the office

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