BT Reviews

Updated July 27, 2015
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96 Employee Reviews

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  1. Poor local comitment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Director in San Jose, San Jose (Costa Rica)
    Former Employee - Account Director in San Jose, San Jose (Costa Rica)

    I worked at BT full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great accounts and clients to serve

    Cons

    Very poor engagement from global teams to develop the local market. Very poor local managemnt outside UK, particularly Latin America.

    Advice to Management

    Empower and develop local talent to serve better the market


  2. Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)

    I have been working at BT (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good for career start Possible to move into different roles

    Cons

    Not good for middle management career Supplier power immense

    Advice to Management

    Trust staff more than contractos


  3. It

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BT

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    You can blend in and disappear into the giant behemoth of a company and scrape along in life

    Cons

    Don't attempt to point out alternative and more efficient methods of working, it will destroy your chances of ever moving up the food chain!

    Advice to Management

    Try listening to the man on the shop floor, you'd be amazed what you might learn, rather than guessing at a new procedure that causes nothing but upheaval and resentment from your lower ranks


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  5. Helpful (2)

    Archaic institution in need of a big culture change

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in London, England (UK)
    Former Employee - Manager in London, England (UK)

    I worked at BT (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Staff perks are good if you're sufficiently senior.

    Cons

    BT Centre is a grim place to work. No wonder so many people work remotely. There's no budget to buy or do things - yet they can find 900m for Champions League rights!

    Advice to Management

    Ditch the command and control structure and empower the (less senior, but certainly no less able) people who actually know what they're doing.


  6. Work Culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in Bangalore (India)
    Current Employee - Senior Consultant in Bangalore (India)

    I have been working at BT full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Flexible working hours. Decent hike and perks.

    Cons

    Outdated technologies, Reluctant to upgrade Too much of vendor politics Vendor dominant organisation

    Advice to Management

    Try to keep Vendors away.


  7. Mixed review

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BT

    Pros

    MNC..most teams follow MNC culture

    Cons

    How you are treated depends very much on your specific delivery unit. Good place to work only if you know how to manage the intense politics...


  8. Helpful (5)

    A dinosaur company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in London, England (UK)
    Current Employee - Senior Consultant in London, England (UK)

    I have been working at BT

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good benefits for existing senior managers, ok work life balance but can often be feast or famine ie frequently too little challenging work and then suddenly there's too much.

    Cons

    No career progression, command & control culture, poor quality and service focus, low salary increases, hierarchical, cost reduction gone mad, poor opportunities for consultants and process driven. Professional programme roles such as consultants and PMs are not really valued and they are actively trying to reduce the number of roles in this area. On a recent all hands call for around 1000 PMs the cost reduction team spoke of 'cleansing the current PM population '.

    Advice to Management

    Focus on quality, people and service as well reducing costs.


  9. Helpful (2)

    Another company who doesnt care about low level employees at all

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Assistant in Glasgow, Scotland (UK)
    Former Employee - Operations Assistant in Glasgow, Scotland (UK)

    I worked at BT full-time (More than 10 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Decent wage and benefits ie broadband tv and share schemes etc

    Cons

    Unless you are medium level manager or above the company doesnt care you are set targets then they are always moved, their communication to employees is rubbish


  10. Helpful (1)

    Large, hierarchical and slow

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)

    I have been working at BT full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Vast amount of activity going on to get involved in - if you have any time left in your day A good organisation to work in if you're in the early stages of your career - but don't pick up bad habits prevalent in the organisation e.g. meeting culture; lack of planning

    Cons

    Cost-driven organisation - takes priority over every decision - risk adverse Change is managed badly and most senior managers are poor leaders Work-life balance is poor - the organisation doesn't seem to know how to align resources with work demands Tools for the jobs provided are generally not fit for purpose e.g. laptops and telephones

    Advice to Management

    You have some fantastic people working in your organisation - let them get on and do their job! Really learn what coaching is and practice doing it well. Treat your people with respect.


  11. Helpful (1)

    Average

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BT

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Chances for internal progression. Ability to move across differing departments

    Cons

    worklife balance, training and developement



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