BT Reviews

Updated March 9, 2015
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80 Employee Reviews

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  1. 3 people found this helpful

    Global Services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager
    Former Employee - Project Manager

    I worked at BT full-time (more than 10 years)

    Pros

    Great people doing some leading edge development. Good team atmosphere and very supportive peer environment.

    Cons

    People management at BT Global Services is done in an underhand way with a lot of pressure put on people managers to mark down extremely competent individuals in order that the pay bill is reduced. Career opportunity is virtually non existent. Promotion is done in a very under handed manner with no mentoring. BTGS relies on people's loyalty in order to deliver it's customers obligations.

    Advice to ManagementAdvice

    If BT wants to start attracting high calibre people then stop listening to the HR consultants, start treating people fairly through open and honest communication and you will start to see the improvements you require to return this to a great company that everyone is proud to work for.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 3 people found this helpful

    Over-worked people, work unrelated to employee's skills, sad recognition system, no infrastructure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant in Bangalore (India)
    Current Employee - Consultant in Bangalore (India)

    I have been working at BT full-time (less than a year)

    Pros

    The salary is decent I suppose. The team dinners are good. And that is just about all I can say that is good about working here.

    Cons

    Employees are expected to work on anything and everything. It doesn't really matter if the work aligns to their skill set or not. Blatant lies about the work during interviews. In-sourced projects are really really bad with most of them just having the work of taking over the mess the vendors have created. The in-sourcing vendor employee to BT employee ratio is about 3:1. So one BT employee replaces around 3-4 vendor employees. Too much process to work with in order to do any design/development. Expectations are too high with many people working during their vacations. Line manager is never satisfied and wants people to keep taking more work. Really bad recognition system. The people who make a lot of noise and take credit for other people's work are the best performers. A huge disconnect between what the immediate line manager expects and what the higher ups in UK expect. Line manager does not want to listen to any problems that you might be having. Just wants the work done. There is a lot of fancy managerial talk giving lip-service about career growth and learning plans and blah blah but in the end it is made sure that you are loaded with work to about 2 times your capacity so that you don't have time to do any of those things. No infrastructure at all. There's no food available in the cafeteria and there's no transportation. Work from home is available for only one day in a month.

    Advice to ManagementAdvice

    You are going to see a large outflow of people soon if nothing is done about the constant work pressure and unjust expectations. Your "anonymous" surveys are manipulated.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3. 4 people found this helpful

    Horrific

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Network Engineer in Swindon, Wiltshire, South West England, England (UK)
    Former Employee - Network Engineer in Swindon, Wiltshire, South West England, England (UK)

    I worked at BT full-time (more than 8 years)

    Pros

    Very hard to find many, working outside, nice guys to work with when you actually get to see other people.

    Cons

    Horrible management who have no interest in taking care of the welfare of their employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. Slow and Complicated Processes, Ok place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Singapore (Singapore)
    Current Employee - Anonymous Employee in Singapore (Singapore)

    I have been working at BT full-time (more than a year)

    Pros

    Professional culture and stable well-defined jobscopes.
    Structured and process driven.
    Good office environment / location, and adequate best-practice benefits.

    Cons

    Slow, complex, bureucratic supporting processes that impede business growth and personal development.

    Advice to ManagementAdvice

    Simplify the way we work, or lose good people whom care most for the business.
    Leave the decisions to the business and hold them responsible, rather than micromanage to a state of unacceptable delay.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  6. Typical telco

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in London, England (UK)
    Current Employee - Director in London, England (UK)

    I have been working at BT full-time (more than 5 years)

    Pros

    Diverse company with many different kinds of projects and customers.

    Cons

    Lack of A grade people that make a winning team, continually failing against modern, more nimble competitors due to bad ideas and poor execution.

    Advice to ManagementAdvice

    Bring new blood in and give them the authority to do things differently, accepting that you need to think and act like a technology company to compete and win in the modern world.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 1 person found this helpful

    Bureaucratic, slow and very political

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Head of Commercial Propositions in London, England (UK)
    Former Employee - Head of Commercial Propositions in London, England (UK)

    I worked at BT full-time (more than 5 years)

    Pros

    V large company so potential to change roles

    Cons

    Slow, political, bureaucratic, demoralised workforce

    Advice to ManagementAdvice

    Cut the dead wood quickly rather than pay them to sit on the bench

  8. 1 person found this helpful

    Lost vision of senior management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance Manager in Gurgaon, Haryana (India)
    Current Employee - Finance Manager in Gurgaon, Haryana (India)

    I have been working at BT full-time (more than 3 years)

    Pros

    1) flexibility of operation
    2) Flexible enviorment

    Cons

    1) low salary
    2) lack of vision of top management

    Advice to ManagementAdvice

    make the vision stable and dont allow it to slow down with change in leadership team

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. BT Global Services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Analyst
    Current Employee - Systems Analyst

    I have been working at BT full-time (more than a year)

    Pros

    you have the freedom they dont really know what are you working at, or when, or where

    Cons

    They treat you like meat

    Advice to ManagementAdvice

    wake up!

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10. Working for BT in Asia

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BT full-time (more than 5 years)

    Pros

    BT is growing in Asia and there are opportunities in this part of the world.

    Cons

    Tends to be male dominated, and can be an aggressive place to work. It tends to be "less polite" than other places I have worked. Swearing and yelling is not uncommon, especially with some in senior management positions.

    Advice to ManagementAdvice

    Focus less on presentions and governance, and more on action and achievement.

    Doesn't Recommend
    Neutral Outlook
  11. an insult of intelligence and lack of common decency

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Specialist
    Former Employee - Sales Specialist

    I worked at BT

    Pros

    good pay and looks good on your cv

    Cons

    poor managment backward thinking, very anal about allcompliance issues

    Advice to ManagementAdvice

    speak to people like human beings

    Doesn't Recommend
    Disapproves of CEO

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