BT

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BT Reviews

Updated December 9, 2014
Updated December 9, 2014
374 Reviews
2.7
374 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Gavin Patterson
12 Ratings

Review Highlights

Pros
  • Not really good work life balance as Clients always keeps you on the toes (in 52 reviews)

  • Very flexible in terms of being able to work from home/remotely if needed (in 28 reviews)


Cons
  • work pressure on a higher side , might impact your work life balance (in 18 reviews)

  • Performance management structure mean everyone is out for themselves creating a poor team environment (in 30 reviews)

More Highlights

75 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Bureaucratic, slow and very political

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Head of Commercial Propositions in London, England (UK)
    Former Employee - Head of Commercial Propositions in London, England (UK)

    I worked at BT full-time (more than 5 years)

    Pros

    V large company so potential to change roles

    Cons

    Slow, political, bureaucratic, demoralised workforce

    Advice to ManagementAdvice

    Cut the dead wood quickly rather than pay them to sit on the bench

  2. 1 person found this helpful  

    Lost vision of senior management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance Manager in Gurgaon, Haryana (India)
    Current Employee - Finance Manager in Gurgaon, Haryana (India)

    I have been working at BT full-time (more than 3 years)

    Pros

    1) flexibility of operation
    2) Flexible enviorment

    Cons

    1) low salary
    2) lack of vision of top management

    Advice to ManagementAdvice

    make the vision stable and dont allow it to slow down with change in leadership team

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    BT Global Services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Analyst
    Current Employee - Systems Analyst

    I have been working at BT full-time (more than an year)

    Pros

    you have the freedom they dont really know what are you working at, or when, or where

    Cons

    They treat you like meat

    Advice to ManagementAdvice

    wake up!

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    Working for BT in Asia

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BT full-time (more than 5 years)

    Pros

    BT is growing in Asia and there are opportunities in this part of the world.

    Cons

    Tends to be male dominated, and can be an aggressive place to work. It tends to be "less polite" than other places I have worked. Swearing and yelling is not uncommon, especially with some in senior management positions.

    Advice to ManagementAdvice

    Focus less on presentions and governance, and more on action and achievement.

    Doesn't Recommend
    Neutral Outlook
  6.  

    an insult of intelligence and lack of common decency

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Specialist
    Former Employee - Sales Specialist

    I worked at BT

    Pros

    good pay and looks good on your cv

    Cons

    poor managment backward thinking, very anal about allcompliance issues

    Advice to ManagementAdvice

    speak to people like human beings

    Doesn't Recommend
    Disapproves of CEO
  7.  

    Frustrating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BT

    Pros

    Flexibility of hours and accommodating personal circumstances
    Genuinely people care about the company and the customer

    Cons

    Everything is too complicated
    Performance is always viewed through negative lens
    Still doesn't work as one company enough

    Advice to ManagementAdvice

    Sort out product development and be first to Market not last.
    Don't just focus on talent and assume everyone else is a pending performance case

    Doesn't Recommend
    No opinion of CEO
  8. 2 people found this helpful  

    Frustrating to be caught in a company focussed on cost saving rather than balancing with innovation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Head of Commercial Propositions in City of London, England (UK)
    Former Employee - Head of Commercial Propositions in City of London, England (UK)

    I worked at BT

    Pros

    Work location flexibility, genuine hard working staff company benefit scheme, well known company

    Cons

    Disingenuous senior management, management bonussed on cutting heads, poor development opportunities, lack of senior management empathy with staff, constant reorganisation to support staff cuts

    Doesn't Recommend
    Disapproves of CEO
  9. 2 people found this helpful  

    Difficuly with promotion

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BT

    Pros

    Home working available. Good resources

    Cons

    Poor career opportunities. Poor people management systems.

    Doesn't Recommend
    Approves of CEO
  10. 1 person found this helpful  

    Great company when it was Infonet! Once British Telecom bought it, downhill for employees!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BT

    Pros

    Was a family and a great place to work, while Infonet. Executives and Management was outstanding and knew all the employees. There were hard times, but employees were respected.

    Cons

    British Telecom purchased company and jobs were outsourced to India. Bottom line is their only concern and how the profit goals are met, does not matter. Executives could be standing 'shoulder to shoulder' and not say 'Good morning'.

    Advice to ManagementAdvice

    Too gready and not accountable for their responsibilities. Every year a new CEO is put in and the real issues the little people know about are never addressed. But, top levels always get their bonus whether their goals or met or not.

    Doesn't Recommend
    No opinion of CEO
  11. 1 person found this helpful  

    cost cutting and constant change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Project Manager in London, England (UK)
    Current Employee - Senior Project Manager in London, England (UK)

    I have been working at BT

    Pros

    Large company with opportunities to move around the company into different roles and specialisms. Good colleagues to work with and generally a very good team spirit.

    Cons

    The continuing focus on performance management is time consuming, distracting and demotivating. Every quarter we have to satisfy a quota of people to categorise as Development Needed. Great performance can be quickly negated by a minor mistake which makes people fearful of risk taking.

    Advice to ManagementAdvice

    Treat people with more respect and you will encourage more ideas and better performance. Recognise that the continued cost cutting has been very effective but now in danger of going too far.

    Doesn't Recommend
    Approves of CEO

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Headquarters of BT Group, housed in BT Centre, located in London (Photo attributed to Martin Addison - licensed under the CCL Attribution-ShareAlike 2.0)
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