Baker & Taylor Reviews

Updated October 6, 2014
Updated October 6, 2014
50 Reviews
2.4
50 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
George Coe
1 Rating

Review Highlights

Pros
  • You get free books that no one else wants (in 3 reviews)

  • Very little overtime, good pay, was able to work without a lot of micro-management, opportunity to learn the the book industry (in 3 reviews)


Cons
  • Limited growth with no room for advancement (in 4 reviews)

  • No raises in 2012, and a further statement to employees that further cost cuts will be made; will one or more sites be closed as a result (in 5 reviews)

More Highlights

15 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Work in progress-evolving company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Commerce, GA
    Current Employee - Anonymous Employee in Commerce, GA

    I have been working at Baker & Taylor full-time (more than 10 years)

    Pros

    Enjoy working with good people who are passionate about their contributions. Local safety and quality incentives are improving. New management at corporate level may improve promotion opportunity and constructive communication. Allowed to work fairly independently without micro-management---in some areas. Local management is friendly and many managers seem to genuinely care about their employees.

    Cons

    High retention means little room for advancement. Few opportunities for personal growth. Low level management entrenched and territorial.

    Advice to ManagementAdvice

    Offer additional opportunities for training, increase tuition reimbursement limits. Hold mid and lower level employees to standards of accountability. Reward the front-line employees who are sometimes overlooked.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Think twice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Commerce, GA
    Current Employee - Anonymous Employee in Commerce, GA

    I have been working at Baker & Taylor

    Pros

    People are friendly. Hours are good for parents with children in school.

    Cons

    Benefits are expensive, management has their head in the sand (unless you are related or one of their friends), unfair work treatment.

    Advice to ManagementAdvice

    Grow up and run this company like a company. Pay competitive rates and get better insurance. Make sure you give 48 hours notice on OT. Treat the employees with respect and compassion. Get management/supervisors to understand that they are not on the top of the "food chain."

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Ok in the beginning, Stressful once new Leadership arrived.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Email Marketing Specialist in Charlotte, NC
    Former Employee - Email Marketing Specialist in Charlotte, NC

    I worked at Baker & Taylor full-time (more than an year)

    Pros

    Pay was ok, not the best - good benefits and paid time off. Lots of potential to grow in the beginning. Free movies and books from time to time.

    Cons

    Once new Leadership arrived, things changed drastically. Words like "Synergy" were thrown around repeatedly, and then layoff's ensued - starting with the marketing department. The direction the company was going wasn't very clear, and a lot of new hires didn't make much sense. The environment became very tense as layoff after layoff continued - until finally I was laid off. I was actually relieved at that point (I was one of the last they let go).

    Advice to ManagementAdvice

    Don't layoff proven employees that help grow a company just because you think they don't fit into your "vision for the future". And do a better job of communicating what "synergy" means.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    System Support Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Support Specialist in Commerce, GA
    Current Employee - Systems Support Specialist in Commerce, GA

    I have been working at Baker & Taylor full-time (more than an year)

    Pros

    Great work environment, great people!

    Cons

    Management isn't the best - in this department; opportunities for advancement are only in the corporate office and they don't pay relocation fees

    Advice to ManagementAdvice

    Please consider leadership and compensation

    Recommends
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Very Smart cxompany

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Manager in Dallas, TX
    Current Employee - Regional Manager in Dallas, TX

    I have been working at Baker & Taylor full-time (more than 5 years)

    Pros

    Work enviornment, Leadership, some opportunities

    Cons

    Low pay on base salarys

    Advice to ManagementAdvice

    Great Leadership in place for Baker & Taylor

    Recommends
    Neutral Outlook
  7. 1 person found this helpful  

    Typical warehouse

    Current Employee - Sorter in Reno, NV
    Current Employee - Sorter in Reno, NV

    I have been working at Baker & Taylor full-time (more than an year)

    Pros

    Incentives are really good if you work for it. You work independently and plenty of work.

    Cons

    Of course being a warehouse, no AC and hot summers. I wish there were fans for each station and not as hot of lights during the night.

  8.  

    not for me

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cls in Momence, IL
    Former Employee - Cls in Momence, IL

    I worked at Baker & Taylor full-time (less than an year)

    Pros

    Easy to get in, above min wage

    Cons

    no notice overtime one day, then sent home early the next. Very repetitive, secluded with no social interaction most of the day. If your not on the supervisors good side, be ready to be bullied and crying. It seems like A LOT of people come and go from this company. There's a reason why. 6-2:30 was too early for me, but CLS is only on that shift.

    Advice to ManagementAdvice

    Look into your supervisors/workers. Ask opinions. Happy workers make happy customers which make money.

    Doesn't Recommend
    No opinion of CEO
  9. 1 person found this helpful  

    Great employees, but favoritism is big

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Employee in Reno, NV
    Former Employee - General Employee in Reno, NV

    I worked at Baker & Taylor full-time (more than 5 years)

    Pros

    You can make an okay wage for this day and age and there is an incentive program. Most of the management team is fun.

    Cons

    Company isn't as stable as it used to be due to the poor economy and the advances of digital technology. Most of management has been there for many years and has their favorite people. Not a whole lot of room for advancement.

    Advice to ManagementAdvice

    Be fair. Smile. Most of all, be fair.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Good people. Lukewarm strategy and focus.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    I worked at Baker & Taylor full-time (more than 5 years)

    Pros

    Run and managed by good people

    Cons

    Has only lukewarm strategy and focus

    Advice to ManagementAdvice

    Focus

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    It had it's up's and down's. Sometimes not enough work, so you where short hours at the end of the week.

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Reno, NV
    Former Employee - Anonymous Employee in Reno, NV

    I worked at Baker & Taylor full-time (more than 10 years)

    Pros

    It's a job, good breaks during the shifts. Supers and managers where good as long as you did your job and didn't screw around. If you mess around too much you can expect write ups.

    Cons

    The unsteady hours. Some days you get sent home early and others days you work long hours (9+) only to be sent home at the end of the week. Which was ok IF you made your 40 hours for the week. There are times of the year where we would work a lot of OT. So I guess it balances out but makes it hard to pay some bills in the end.

    Recommends
    Neutral Outlook
    No opinion of CEO

Work at Baker & Taylor? Share Your Experiences

Baker & Taylor

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.