Baker & Taylor Reviews

Updated April 24, 2015
17 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
Employment Status

Reset
3.0
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
George Coe
0 Ratings

Pros
  • You get free books that no one else wants (in 4 reviews)

  • Enjoy working with good people who are passionate about their contributions (in 3 reviews)

Cons
  • Not a whole lot of room for advancement (in 4 reviews)

  • Upper management do not treat their employees well unless they favor them (in 5 reviews)

More Pros and Cons

17 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (3)

    You are a replaceable part

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I worked at Baker & Taylor full-time

    Pros

    Great dental benefits. Flexible hours. Some of the lunches they cater are really good. Free parking, Coworkers are very friendly

    Cons

    Management needs to get its act together. You're treated as a throwaway part. Use it until it burns out and then toss it and get another part. No one feels appreciated for what they do.

    Advice to Management

    You call yourself a progressive company. I guess that means you recycle paper and people. 6 holidays, no raises, slow earning of PTO do not endear employee loyalty. I watched people required to work weekends and long nights with no "thank you" or anything and when they asked to leave early they were told to use PTO for it. They had 50 hours in that week already and were told to take PTO on a Friday afternoon. And you wonder why people won't stay longer than a year or so.


  2. Just ok

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Charlotte, NC
    Current Employee - Account Manager in Charlotte, NC
    Neutral Outlook
    No opinion of CEO

    I have been working at Baker & Taylor full-time (More than a year)

    Pros

    Great people to work with. Somewhat flexible schedule.

    Cons

    No incentive for hard work. No pay raises without a promotion or new position. Salaried employees expected to work a minimum of 10 hours OT a week with no additional compensation. Expected to do our jobs along with the jobs of several other departments.

    Advice to Management

    Give your people incentives to work. Why would someone want to work hard 50+ hours a week, with the same benefits as someone who works minimum hours and does the minimum required for their jobs? Have more accountability - you shouldn't be required to do someone else's job and not get paid for it, when they don't do theirs but still collect a salary.


  3. Work in progress-evolving company

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Commerce, GA
    Current Employee - Anonymous Employee in Commerce, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Baker & Taylor full-time (More than 10 years)

    Pros

    Enjoy working with good people who are passionate about their contributions. Local safety and quality incentives are improving. New management at corporate level may improve promotion opportunity and constructive communication. Allowed to work fairly independently without micro-management---in some areas. Local management is friendly and many managers seem to genuinely care about their employees.

    Cons

    High retention means little room for advancement. Few opportunities for personal growth. Low level management entrenched and territorial.

    Advice to Management

    Offer additional opportunities for training, increase tuition reimbursement limits. Hold mid and lower level employees to standards of accountability. Reward the front-line employees who are sometimes overlooked.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Think twice

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Commerce, GA
    Current Employee - Anonymous Employee in Commerce, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    People are friendly. Hours are good for parents with children in school.

    Cons

    Benefits are expensive, management has their head in the sand (unless you are related or one of their friends), unfair work treatment.

    Advice to Management

    Grow up and run this company like a company. Pay competitive rates and get better insurance. Make sure you give 48 hours notice on OT. Treat the employees with respect and compassion. Get management/supervisors to understand that they are not on the top of the "food chain."


  6. Helpful (1)

    Ok in the beginning, Stressful once new Leadership arrived.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Email Marketing Specialist in Charlotte, NC
    Former Employee - Email Marketing Specialist in Charlotte, NC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Baker & Taylor full-time (More than a year)

    Pros

    Pay was ok, not the best - good benefits and paid time off. Lots of potential to grow in the beginning. Free movies and books from time to time.

    Cons

    Once new Leadership arrived, things changed drastically. Words like "Synergy" were thrown around repeatedly, and then layoff's ensued - starting with the marketing department. The direction the company was going wasn't very clear, and a lot of new hires didn't make much sense. The environment became very tense as layoff after layoff continued - until finally I was laid off. I was actually relieved at that point (I was one of the last they let go).

    Advice to Management

    Don't layoff proven employees that help grow a company just because you think they don't fit into your "vision for the future". And do a better job of communicating what "synergy" means.


  7. System Support Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Support Specialist in Commerce, GA
    Current Employee - Systems Support Specialist in Commerce, GA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Baker & Taylor full-time (More than a year)

    Pros

    Great work environment, great people!

    Cons

    Management isn't the best - in this department; opportunities for advancement are only in the corporate office and they don't pay relocation fees

    Advice to Management

    Please consider leadership and compensation


  8. Helpful (1)

    Very Smart cxompany

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Manager in Dallas, TX
    Current Employee - Regional Manager in Dallas, TX
    Recommends
    Neutral Outlook

    I have been working at Baker & Taylor full-time (More than 5 years)

    Pros

    Work enviornment, Leadership, some opportunities

    Cons

    Low pay on base salarys

    Advice to Management

    Great Leadership in place for Baker & Taylor


  9. Helpful (1)

    Typical warehouse

    Current Employee - Sorter in Reno, NV
    Current Employee - Sorter in Reno, NV

    I have been working at Baker & Taylor full-time (More than a year)

    Pros

    Incentives are really good if you work for it. You work independently and plenty of work.

    Cons

    Of course being a warehouse, no AC and hot summers. I wish there were fans for each station and not as hot of lights during the night.


  10. not for me

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cls in Momence, IL
    Former Employee - Cls in Momence, IL
    Doesn't Recommend
    No opinion of CEO

    I worked at Baker & Taylor full-time (Less than a year)

    Pros

    Easy to get in, above min wage

    Cons

    no notice overtime one day, then sent home early the next. Very repetitive, secluded with no social interaction most of the day. If your not on the supervisors good side, be ready to be bullied and crying. It seems like A LOT of people come and go from this company. There's a reason why. 6-2:30 was too early for me, but CLS is only on that shift.

    Advice to Management

    Look into your supervisors/workers. Ask opinions. Happy workers make happy customers which make money.


  11. Helpful (1)

    Great employees, but favoritism is big

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Employee in Reno, NV
    Former Employee - General Employee in Reno, NV
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Baker & Taylor full-time (More than 5 years)

    Pros

    You can make an okay wage for this day and age and there is an incentive program. Most of the management team is fun.

    Cons

    Company isn't as stable as it used to be due to the poor economy and the advances of digital technology. Most of management has been there for many years and has their favorite people. Not a whole lot of room for advancement.

    Advice to Management

    Be fair. Smile. Most of all, be fair.



Showing 17 of 68 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.