Bank of America Reviews in Boston, MA

Updated May 25, 2014
Updated May 25, 2014
6,381 Reviews

3.3
6,381 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
2,706 Ratings

Review Highlights

Pros
  • Excellent work life balance including remote work from home for certain positions (in 352 reviews)

  • Great coworkers, good work /life balance they let a lot of people work from home (in 195 reviews)


Cons
  • Sexism; old BFF network; little work life balance, but they gave lip service to it (in 138 reviews)

  • Lack of communication from upper management with regards to procedure changes (in 162 reviews)

More Highlights

17 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great Employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Analyst  in  Malden, MA
    Former Employee - Operations Analyst in Malden, MA

    I worked at Bank of America full-time for more than 10 years

    Pros

    Very rewarding experience for 20 years with this employer.

    Cons

    Too bad this company is moving a lot of its processing out of state.

    Recommends
    No opinion of CEO
  2.  

    Great place to work if you want a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller Operations Specialist  in  Boston, MA
    Current Employee - Teller Operations Specialist in Boston, MA

    I have been working at Bank of America full-time for more than 5 years

    Pros

    Ability to grow within the company, they love to promote from within. Great benefits. Associate oriented. Amazing resources to learn from.

    Cons

    Always changing procedures and expectations. Usually under staffed. Job expectations too much for the pay at the lower level of the banking center.

    Advice to ManagementAdvice

    1) Stop scrimping on staff
    2) If you want stellar employees at the banking center level, you have to pay more. You can't expect CEO performance for $11 an hour.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Ok company, not so great management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - AML Analyst  in  Boston, MA
    Former Employee - AML Analyst in Boston, MA

    I worked at Bank of America full-time for more than 10 years

    Pros

    Good benefits, multiple locations all over on case once decide to try a different state, job will follow

    Cons

    Does not pay well and there is favoritism from management to certain groups of employees. Inequality

    Advice to ManagementAdvice

    Treat all equal, do not show more importance and praise the job of some and not the others when both bring the same quality of work. The Global Compliance Group at this bank is a one way street. No room for advancing your career if you are not among the "favorites".

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    I worked in recruiting in the Boston office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Recruiter  in  Boston, MA
    Former Employee - Senior Recruiter in Boston, MA

    I worked at Bank of America as a contractor for more than a year

    Pros

    BofA really impressed me for several reasons.....even though they are a large company, they are able to move very quickly when they want to hire someone which can give them a competitive edge. Salaries and overall compensation is very competitive to the market. But the main thing that impressed me was that they are very open to moving people around within the organization and look outside the black and white box of resumes and title and instead consider special skills and strengths and potential. It's very progressive of them. Another strength is that they are very flexible about working from home as long as you are able to get the work done.

    Cons

    My biggest con was meetings! Conference calls...not a big fan. :)

    Recommends
    No opinion of CEO
  6.  

    greta place to work

    Current Employee - Professional Teller  in  Cambridge, MA
    Current Employee - Professional Teller in Cambridge, MA

    I have been working at Bank of America part-time for more than a year

    Pros

    full-time benefits for part time employees, growth opportunities, extra hours opportunities

    Cons

    Saturday hours , low starting pay

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Great bank to work, wouldn't consider any other bank at this point

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Banking Center Manager  in  Beverly, MA
    Current Employee - Banking Center Manager in Beverly, MA

    I have been working at Bank of America full-time for less than a year

    Pros

    Work life balance, great benefits, great pay, really let you run a center like it is your company

    Cons

    Incentive plan could be more lucrative.

    Advice to ManagementAdvice

    You are looking to turn us in to more of a human bank, just what our customers are looking for.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Great place!

    Current Employee - Personal Banker  in  Waltham, MA
    Current Employee - Personal Banker in Waltham, MA

    I have been working at Bank of America full-time for more than a year

    Pros

    Easy business. If you work hard it is very easy to get promoted. Show interest in a particular position and your manager will work on getting you there. Excellent benefits! Quarterly bonus is a plus too.

    Cons

    Working 6 days a week, conflict with what is right for customer and sales goals.

  9.  

    Supportive, challenging, great place to develop skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Change Consultant  in  Boston, MA
    Current Employee - Change Consultant in Boston, MA

    I have been working at Bank of America

    Pros

    Career advancement, salary, global brand, skill development

    Cons

    Some positions in retail banking are micro managed. Change consultant positions have high degree of trust and teamwork.

    Advice to ManagementAdvice

    Bank managers do not need to be micro managed and resent having to provide stats 3-4 times daily.

    Recommends
    Approves of CEO
  10.  

    Fantastic place for a young student

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Part Time Teller  in  Boston, MA
    Current Employee - Part Time Teller in Boston, MA

    I have been working at Bank of America

    Pros

    As a part time student this is a great place for me i have time to balance my studies and my work life and the company works with me if the two ever overlap also they offer up to 5000 per semester in tuition reimbursement. also it will look great on my resume after i graduate

    Cons

    not a place for adults that are no longer in college. a great job for a mature responsible college student

    Advice to ManagementAdvice

    work on the fees and defend us against all the bad publicity

    Recommends
    No opinion of CEO
  11.  

    Excellent place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Corporate Recruiter  in  Boston, MA
    Former Employee - Corporate Recruiter in Boston, MA

    I worked at Bank of America

    Pros

    - Work/life balance (My Work program - work from home)
    - Substantial bonuses
    - Very positive, competent co-workers
    - Substantial opportunity for growth
    - Extremely extensive benefits package

    Cons

    - Company is trying to get more lean, leading to 30,000 positions being eliminated
    - Work load can sometimes be unrealistic

    Advice to ManagementAdvice

    Overall I'd say they're doing a good job. With the recent financial crisis and the heat that the banking industry has been taking as a whole, I am hopeful the management at BOA has learned a lot.

    Recommends
    No opinion of CEO

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