Bank of America

  www.bankofamerica.com
  www.bankofamerica.com
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Bank of America Reviews in Florida

Updated September 16, 2014
Updated September 16, 2014
6,510 Reviews
3.3
6,510 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
2,776 Ratings

Review Highlights

Pros
  • Excellent work life balance including remote work from home for certain positions (in 352 reviews)

  • Great coworkers, good work /life balance they let a lot of people work from home (in 195 reviews)


Cons
  • Sexism; old BFF network; little work life balance, but they gave lip service to it (in 138 reviews)

  • Lack of communication from upper management with regards to procedure changes (in 162 reviews)

More Highlights

25 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Employer of las resort.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Representative  in  Tampa, FL
    Former Employee - Claims Representative in Tampa, FL

    I worked at Bank of America full-time

    Pros

    Decent pay and medical benefits.

    Cons

    If you are in customer service or claims your job is not to help the customer your job is to protect the bank's money at all cost. Even if an error was made that is not the customer's fault you do not want to be the employee that waives a fee because it will be counted against you. Justified or not when you sit down to see how many fees you've adjusted you'll be asked to waive less. There is a reason Bank of America has been sued so many times. Boa does not do what's right.

    Doesn't Recommend
    No opinion of CEO
  2.  

    Started out great, but slowly and gradually turned into a job that consisted of unrealistic sales goals.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller  in  Orlando, FL
    Former Employee - Teller in Orlando, FL

    I worked at Bank of America part-time for more than a year

    Pros

    Great pay for a part-time job while in college. Two weeks paid vacation, plus two weeks of bank holidays. Tuition reimbursement for business majors.

    Cons

    The sales goals became increasingly more and more unrealistic because Bank Of America became more concerned about trying to squeeze every penny out of their loyal clients who ended up leaving because of more and more fees.

    Advice to ManagementAdvice

    Stand up for your employees to your superiors.

    Recommends
    Negative Outlook
    Disapproves of CEO
  3.  

    Operations Analyst Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Analyst  in  Miami, FL
    Current Employee - Operations Analyst in Miami, FL

    I have been working at Bank of America full-time for less than a year

    Pros

    very good program with little downside

    Cons

    long hours which takes away from life

    Advice to ManagementAdvice

    work life balance

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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  5.  

    Good benefits.....that's about it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Home Services Specialist II  in  Jacksonville, FL
    Current Employee - Home Services Specialist II in Jacksonville, FL

    I have been working at Bank of America full-time for more than 3 years

    Pros

    Benefits, pay is good that's about it

    Cons

    "Leaders" are clueless and the ones that actually know are looked over or demoted.

    Advice to ManagementAdvice

    Challenge your leaders and weed out the dumb ones there are A LOT there.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    worse place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Cash Service  in  Miami, FL
    Current Employee - Cash Service in Miami, FL

    I have been working at Bank of America as a contractor for more than a year

    Pros

    worse place to work
    management poor
    terrible

    Cons

    poor management
    worse place to work

    Advice to ManagementAdvice

    the worse i never see

  7.  

    Run Run

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller  in  Tampa, FL
    Current Employee - Teller in Tampa, FL

    I have been working at Bank of America full-time for less than a year

    Pros

    I didn't enjoy working here at all. It was very stressful and sales oriented

    Cons

    Overworked under paid, need to find creative ways to bring up the morale

    Advice to ManagementAdvice

    Walk a mile in your employees shoes.

    Doesn't Recommend
  8.  

    MLO Sr. Loan Closer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mortgage Loan Officer Senior Loan Closer  in  Maitland, FL
    Former Employee - Mortgage Loan Officer Senior Loan Closer in Maitland, FL

    I worked at Bank of America full-time for more than a year

    Pros

    Lots of overtime and bonus opportunities.

    Cons

    Ineffective training, poor leadership, and overall distrust of management and the bank as a whole.

    Advice to ManagementAdvice

    The reputation you have is the reputation you've earned, the overall concern for profit above all else, ethical or not, legal or not, is rather disgusting.

    Doesn't Recommend
    Negative Outlook
  9.  

    very stressfull and demanding job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller  in  Lake Worth, FL
    Former Employee - Teller in Lake Worth, FL

    I worked at Bank of America full-time for more than 3 years

    Pros

    good hours to work. Monday to Saturday. 8-5pm.

    Cons

    firing employees every quarter and cutting hours in halve.

    Advice to ManagementAdvice

    better customer service.

    Doesn't Recommend
    Disapproves of CEO
  10.  

    i had the job in 2008-2010 in financial downturn, was a disaster

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller  in  Fort Lauderdale, FL
    Former Employee - Teller in Fort Lauderdale, FL

    I worked at Bank of America part-time for more than a year

    Pros

    workday never finished after 5 pm

    Cons

    sensitive customer information is available to unhappy underpaid/ low quialified employees

    Advice to ManagementAdvice

    I have seen caravans of people hired and fired in consumer banking. Advice would be to start caring about your company's reputation.

    Doesn't Recommend
    No opinion of CEO
  11.  

    Work for BOA for many years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller, Personal Banker, Sss Assistant Manager  in  Naples, FL
    Former Employee - Teller, Personal Banker, Sss Assistant Manager in Naples, FL

    I worked at Bank of America full-time for more than 10 years

    Pros

    The bank has a lot of benefits, They help my son with a schoolarship in order to go to university of Florida. Also they help you out with schoolarship for employees if you would like to keep going to school. Other benefits are Medical, Dental, vision 401k etc. etc.

    Cons

    I work for this bank for many years, I hold different possitions with them I was a teller, Personal Banker, Assistant manager Sales and Service Specialist. when I was producing everybody was happy with me they wanted to clone me to get more of me hahahaha. They use you while they can and they bye bye..I was very good in customer service and sales. In the begining I really enjoyed my job because it was not that demanding, I treated my customers really well because it wasn't the preasure for goals..After a few years everything became a nightmare micromanaging us it was horrible. Now it is impossible to work for them, I got sick just thinking about how can I make my goals, I did not sleep I could think anymore. I was moved to three branches before they let me go. Bank of America was not fair with me. After 20+ years one day after I was writing up for everything small things they told me I could not work for that bank anymore. I think at this time BOA only think about $$$$$$ customer are a number and the employees also a #### numbers. I will only recommend to work there people that really can handle high preasure and please see a doctor before you start and you ll see how your results are after a year of woriking for them...Sorry BOA you are so big that you don't care about anything just to make money.

    Advice to ManagementAdvice

    CEO more consideration for the employees please..

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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